AEG FEB32610ZM Manuel utilisateur

Ajouter à Mes manuels
56 Des pages
AEG FEB32610ZM Manuel utilisateur | Fixfr
)(%=0
USER
MANUAL
'(
%HQXW]HULQIRUPDWLRQ
*HVFKLUUVS¾OHU
)5
1RWLFHG XWLOLVDWLRQ
/DYHYDLVVHOOH
ZZZDHJFRP
,1+$/769(5=(,&+1,6
6,&+(5+(,76+,1:(,6( 6,&+(5+(,76$1:(,681*(1
*(5†7(%(6&+5(,%81*
%(',(1)(/'
352*5$00( (,167(//81*(1 925'(5(567(1,1%(75,(%1$+0( 7†*/,&+(5*(%5$8&+ 7,33681'+,1:(,6( 5(,1,*81*81'3)/(*(
)(+/(568&+( 7(&+1,6&+('$7(1
)ž53(5)(.7((5*(%1,66(
'DQNHGDVV6LHVLFKI¾UGLHVHV$(*3URGXNWHQWVFKLHGHQKDEHQ:LUKDEHQHV
JHVFKDIIHQGDPLW6LHYLHOH-DKUHYRQVHLQHUDXVJH]HLFKQHWHQ/HLVWXQJXQGGHQ
LQQRYDWLYHQ7HFKQRORJLHQGLH,KQHQGDV/HEHQHUOHLFKWHUQSURILWLHUHQN¸QQHQ(V
LVWPLW)XQNWLRQHQDXVJHVWDWWHWGLHLQJHZ¸KQOLFKHQ*HU¦WHQQLFKWYRUKDQGHQ
VLQG1HKPHQ6LHVLFKHLQSDDU0LQXWHQ=HLW]XP/HVHQXPVHLQH9RU]¾JH
NHQQHQ]XOHUQHQ
%HVXFKHQ6LHXQVDXIXQVHUHU:HEVLWHXP
$QZHQGXQJVKLQZHLVH3URVSHNWH)HKOHUEHKHEXQJV6HUYLFHXQG5HSDUDWXU
,QIRUPDWLRQHQ]XHUKDOWHQ
ZZZDHJFRPVXSSRUW
,KUHUZRUEHQHV3URGXNW]XUHJLVWULHUHQXPGHQEHVWHQ6HUYLFHI¾UHV]X
JHZ¦KUOHLVWHQ
ZZZUHJLVWHUDHJFRP
=XEHK¸U9HUEUDXFKVPDWHULDOXQG2ULJLQDO(UVDW]WHLOHI¾U,KU*HU¦W]X
HUZHUEHQ
ZZZDHJFRPVKRS
5(3$5$78581'.81'(1',(167
9HUZHQGHQ6LHDXVVFKOLH¡OLFK2ULJLQDO(UVDW]WHLOH
+DOWHQ6LHIROJHQGH$QJDEHQEHUHLWZHQQ6LHVLFKDQGHQ.XQGHQGLHQVW
ZHQGHQ0RGHOO3URGXNWQXPPHU 31& 6HULHQQXPPHU
'LHVH,QIRUPDWLRQHQILQGHQ6LHDXIGHP7\SHQVFKLOG
:DUQXQJV6LFKHUKHLWVKLQZHLVH
$OOJHPHLQH,QIRUPDWLRQHQXQG(PSIHKOXQJHQ
,QIRUPDWLRQHQ]XP8PZHOWVFKXW]
†QGHUXQJHQYRUEHKDOWHQ
6,&+(5+(,76+,1:(,6(
/HVHQ6LHYRUGHU0RQWDJHXQGGHP*HEUDXFKGHV
*HU¦WV]XHUVWGLH%HGLHQXQJVDQOHLWXQJ%HL
'(876&+
9HUOHW]XQJHQRGHU6FK¦GHQLQIROJHQLFKW
RUGQXQJVJHP¦¡HU0RQWDJHRGHU9HUZHQGXQJ
¾EHUQLPPWGHU+HUVWHOOHUNHLQH+DIWXQJ%HZDKUHQ6LH
GLH$QOHLWXQJ]XP1DFKVFKODJHQDQHLQHPVLFKHUHQXQG
]XJ¦QJOLFKHQ2UWDXI
6LFKHUKHLWYRQ.LQGHUQXQG
VFKXW]EHG¾UIWLJHQ3HUVRQHQ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
'DV*HU¦WNDQQYRQ.LQGHUQDE-DKUHQXQG
3HUVRQHQPLWHLQJHVFKU¦QNWHQSK\VLVFKHQ
VHQVRULVFKHQRGHUJHLVWLJHQ)¦KLJNHLWHQRGHUPLW
PDQJHOQGHU(UIDKUXQJXQGRGHUPDQJHOQGHP:LVVHQ
QXUGDQQYHUZHQGHWZHUGHQZHQQVLHGXUFKHLQHI¾U
LKUH6LFKHUKHLW]XVW¦QGLJH3HUVRQEHDXIVLFKWLJW
ZHUGHQRGHULQGLHVLFKHUH9HUZHQGXQJGHV*HU¦WV
HLQJHZLHVHQZXUGHQXQGGLHPLWGHP*HU¦W
YHUEXQGHQHQ*HIDKUHQYHUVWDQGHQKDEHQ
.LQGHU]ZLVFKHQXQG-DKUHQXQG3HUVRQHQPLW
VFKZHUHQ%HKLQGHUXQJHQRGHU0HKUIDFKEHKLQGHUXQJ
P¾VVHQYRP*HU¦WIHUQJHKDOWHQZHUGHQZHQQVLH
QLFKWVW¦QGLJEHDXIVLFKWLJWZHUGHQ
+DOWHQ6LH.LQGHUXQWHU-DKUHQYRP*HU¦WIHUQ
ZHQQVLHQLFKWVW¦QGLJEHDXIVLFKWLJWZHUGHQ
.LQGHUG¾UIHQQLFKWPLWGHP*HU¦WVSLHOHQ
+DOWHQ6LHDOOH:DVFKXQG5HLQLJXQJVPLWWHOYRQ
.LQGHUQIHUQ
+DOWHQ6LH.LQGHUXQG+DXVWLHUHYRPJH¸IIQHWHQ
*HU¦WIHUQ
.LQGHUG¾UIHQNHLQH5HLQLJXQJXQG:DUWXQJRKQH
%HDXIVLFKWLJXQJGXUFKI¾KUHQ
$OOJHPHLQH6LFKHUKHLW
ವ
'LHVHV*HU¦WLVWI¾UGLH9HUZHQGXQJLP+DXVKDOWXQG
¦KQOLFKH=ZHFNHYRUJHVHKHQZLH]%
ದ %DXHUQK¸IH3HUVRQDON¾FKHQEHUHLFKHLQ
*HVFK¦IWHQ%¾URVXQGDQGHUHQ$UEHLWVXPIHOGHUQ
ದ )¾U*¦VWHLQ+RWHOV0RWHOV3HQVLRQHQXQG
DQGHUHQZRKQXQJV¦KQOLFKHQ5¦XPOLFKNHLWHQ
ZZZDHJFRP
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
1HKPHQ6LHNHLQHWHFKQLVFKHQ†QGHUXQJHQDP*HU¦W
YRU
'HU%HWULHEVZDVVHUGUXFN 0LQGHVWXQG+¸FKVWGUXFN
PXVV]ZLVFKHQ EDU 03D OLHJHQ
%HDFKWHQ6LHGDVVGLH+¸FKVW]DKODQ0D¡JHGHFNHQ
EHWU¦JW
:HQQGDV1HW]NDEHOEHVFK¦GLJWLVWPXVVHVYRP
+HUVWHOOHUVHLQHPDXWRULVLHUWHQ.XQGHQVHUYLFHRGHU
HLQHUJOHLFKHUPD¡HQTXDOLIL]LHUWHQ3HUVRQ
DXVJHWDXVFKWZHUGHQXP*HIDKUHQTXHOOHQ]X
YHUPHLGHQ
6WHOOHQ6LH%HVWHFNPLWVFKDUIHQ6SLW]HQPLWGHU
6SLW]HQDFKXQWHQLQGHQ%HVWHFNNRUERGHUOHJHQ6LH
HVLQGLH%HVWHFNVFKXEODGHPLWGHQVFKDUIHQ.DQWHQ
QDFKXQWHQ
/DVVHQ6LHGDV*HU¦WEHLJH¸IIQHWHU7¾UQLFKW
XQEHDXIVLFKWLJWGDPLWVLHQLFKWYHUVHKHQWOLFKDXIVLH
WUHWHQ
6FKDOWHQ6LHGDV*HU¦WLPPHUDXVXQG]LHKHQ6LHGHQ
1HW]VWHFNHUDXVGHU6WHFNGRVHEHYRU
5HLQLJXQJVDUEHLWHQGXUFKJHI¾KUWZHUGHQ
5HLQLJHQ6LHGDV*HU¦WQLFKWPLWHLQHP:DVVHUXQG
RGHU'DPSIVWUDKO
%HVLW]WGDV*HU¦W/¾IWXQJVVFKOLW]HLP%RGHQG¾UIHQ
GLHVH]XP%HLVSLHOQLFKWYRQHLQHP%RGHQEHODJ
EORFNLHUWZHUGHQ
'DV*HU¦WPXVVPLWGHQPLWJHOLHIHUWHQQHXHQ
6FKO¦XFKHQDQGLH:DVVHUYHUVRUJXQJDQJHVFKORVVHQ
ZHUGHQ$OWH6FKO¦XFKHG¾UIHQQLFKWZLHGHUYHUZHQGHW
ZHUGHQ
6,&+(5+(,76$1:(,681*(1
0RQWDJH
:$5181*
'LH0RQWDJHGHV*HU¦WVGDUI
QXUYRQHLQHUTXDOLIL]LHUWHQ
)DFKNUDIWGXUFKJHI¾KUW
ZHUGHQ
ವ
ವ
ವ
(QWIHUQHQ6LHGDVJHVDPWH
9HUSDFNXQJVPDWHULDO
0RQWLHUHQ6LHHLQEHVFK¦GLJWHV*HU¦W
QLFKWXQGEHQXW]HQ6LHHVQLFKW
9HUZHQGHQ6LHGDV*HU¦WDXV
6LFKHUKHLWVJU¾QGHQQLFKWEHYRUHVLQ
GHQ(LQEDXVFKUDQNJHVHW]WZLUG
'(876&+
ವ
ವ
ವ
ವ
+DOWHQ6LHVLFKDQGLHPLWJHOLHIHUWH
0RQWDJHDQOHLWXQJ
6HLHQ6LHEHLP8PVHW]HQGHV
*HU¦WHVYRUVLFKWLJGDHVVHKUVFKZHU
LVW7UDJHQ6LHVWHWV
6LFKHUKHLWVKDQGVFKXKHXQGIHVWHV
6FKXKZHUN
6WHOOHQ6LHGDV*HU¦WQLFKWDQHLQHP
2UWDXIDQGHPGLH7HPSHUDWXUXQWHU
r&DEVLQNHQNDQQXQGEHQXW]HQ
6LHGDV*HU¦WQLFKWZHQQGLH
7HPSHUDWXUXQWHUr&DEVLQNW
0RQWLHUHQ6LHGDV*HU¦WDQHLQHP
VLFKHUHQXQGJHHLJQHWHQ2UWGHUGHQ
0RQWDJHDQIRUGHUXQJHQHQWVSULFKW
6LFKHUXQJLP1HW]VWHFNHU
DXVJHWDXVFKWZHUGHQVHW]HQ6LH
LPPHUHLQH$6LFKHUXQJGHV7\SV
$67$ %6 HLQ QXU*%XQG
,UODQG :DVVHUDQVFKOXVV
ವ
ವ
www.youtube.com/electrolux
www.youtube.com/aeg
How to install your AEG
Semi Integrated Dishwasher
(OHNWURDQVFKOXVV
ವ
ವ
:$5181*
%UDQGXQG
6WURPVFKODJJHIDKU
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
'DV*HU¦WPXVVJHHUGHWVHLQ
6WHOOHQ6LHVLFKHUGDVVGLH'DWHQDXI
GHP7\SHQVFKLOGPLWGHQHOHNWULVFKHQ
1HQQZHUWHQGHU1HW]VSDQQXQJ
¾EHUHLQVWLPPHQ
6FKOLH¡HQ6LHGDV*HU¦WQXUDQHLQH
RUGQXQJVJHP¦¡LQVWDOOLHUWH
6FKXW]NRQWDNWVWHFNGRVHDQ
9HUZHQGHQ6LHNHLQH
0HKUIDFKVWHFNGRVHQRGHU
9HUO¦QJHUXQJVNDEHO
$FKWHQ6LHGDUDXI1HW]VWHFNHUXQG
1HW]NDEHOQLFKW]XEHVFK¦GLJHQ)DOOV
GDV1HW]NDEHOGHV*HU¦WVHUVHW]W
ZHUGHQPXVVODVVHQ6LHGLHVH$UEHLW
GXUFKXQVHUHQDXWRULVLHUWHQ
.XQGHQGLHQVWGXUFKI¾KUHQ
6WHFNHQ6LHGHQ1HW]VWHFNHUHUVW
QDFK$EVFKOXVVGHU0RQWDJHLQGLH
6WHFNGRVH6WHOOHQ6LHVLFKHUGDVV
GHU1HW]VWHFNHUQDFKGHU0RQWDJH
QRFK]XJ¦QJOLFKLVW
=LHKHQ6LHQLFKWDP1HW]NDEHOZHQQ
6LHGDV*HU¦WYRQGHU
6WURPYHUVRUJXQJWUHQQHQP¸FKWHQ
=LHKHQ6LHVWHWVDP1HW]VWHFNHU
'LHVHV*HU¦WLVWPLWHLQHP$
1HW]VWHFNHUDXVJHVWDWWHW0XVVGLH
ವ
$FKWHQ6LHGDUDXIGLH
:DVVHUVFKO¦XFKHQLFKW]X
EHVFK¦GLJHQ
%HYRU6LHQHXHRGHUODQJH=HLWQLFKW
EHQXW]WH6FKO¦XFKHDQGHQHQ
5HSDUDWXUDUEHLWHQDXVJHI¾KUWZXUGHQ
RGHUQHXH*HU¦WH :DVVHU]¦KOHU
XVZ DQGDV*HU¦WDQVFKOLH¡HQ
ODVVHQ6LH:DVVHUGXUFKGLH
6FKO¦XFKHIOLH¡HQELVHVVDXEHU
DXVWULWW
6WHOOHQ6LHVLFKHUGDVVHVNHLQH
VLFKWEDUHQ:DVVHUOHFNVZ¦KUHQGXQG
QDFKGHPHUVWHQ*HEUDXFKGHV
*HU¦WHVJLEW
'HU:DVVHU]XODXIVFKODXFKYHUI¾JW
¾EHUHLQ6LFKHUKHLWVYHQWLOXQGHLQH
8PPDQWHOXQJPLWHLQHP
LQQHQOLHJHQGHQ1HW]NDEHO
:$5181*
*HI¦KUOLFKH6SDQQXQJ
'UHKHQ6LHVRIRUWGHQ:DVVHUKDKQ]X
XQG]LHKHQ6LHGHQ1HW]VWHFNHUDXV
GHU6WHFNGRVHZHQQGHU
:DVVHU]XODXIVFKODXFKEHVFK¦GLJWLVW
:HQGHQ6LHVLFKI¾UGHQ$XVWDXVFK
GHV:DVVHU]XODXIVFKODXFKVDQGHQ
DXWRULVLHUWHQ.XQGHQGLHQVW
*HEUDXFK
ವ
/DGHQ6LHNHLQHHQWIODPPEDUHQ
3URGXNWHRGHU*HJHQVW¦QGHGLHPLW
HQWIODPPEDUHQ3URGXNWHQEHQHW]W
VLQGLQGDV*HU¦WXQGVWHOOHQ6LH
VROFKHQLFKWLQGLH1¦KHRGHUDXIGDV
*HU¦W
ZZZDHJFRP
ವ
ವ
ವ
ವ
ವ
*HVFKLUUVS¾OHU5HLQLJXQJVPLWWHOVLQG
JHI¦KUOLFK%HDFKWHQ6LHGLH
6LFKHUKHLWVDQZHLVXQJHQDXIGHU
5HLQLJXQJVPLWWHOYHUSDFNXQJ
7ULQNHQ6LHQLFKWGDV:DVVHUDXV
GHP*HU¦WXQGYHUZHQGHQ6LHHV
QLFKW]XP6SLHOHQ
1HKPHQ6LHNHLQ*HVFKLUUDXVGHP
*HU¦WEHYRUGDV3URJUDPPEHHQGHW
LVW$XIGHP*HVFKLUUNDQQQRFK
HWZDV5HLQLJXQJVPLWWHOKDIWHQ
/DJHUQ6LHNHLQH*HJHQVW¦QGHDXI
GHU7¾UXQG¾EHQ6LHNHLQHQ'UXFN
DXIGLHRIIHQH*HU¦WHW¾UDXV
(VNDQQKHL¡HU'DPSIDXVGHP*HU¦W
DXVWUHWHQZHQQ6LHGLH7¾UZ¦KUHQG
GHV$EODXIVHLQHV3URJUDPPV¸IIQHQ
ವ
,QQHQEHOHXFKWXQJ
:$5181*
9HUOHW]XQJVJHIDKU
ವ
ವ
%H]¾JOLFKGHU/DPSH Q LQGLHVHP
*HU¦WXQGVHSDUDWYHUNDXIWHU
(UVDW]ODPSHQ'LHVH/DPSHQP¾VVHQ
H[WUHPHQSK\VLNDOLVFKHQ
%HGLQJXQJHQLQ+DXVKDOWVJHU¦WHQ
VWDQGKDOWHQZLH]%7HPSHUDWXU
9LEUDWLRQ)HXFKWLJNHLWRGHUVROOHQ
,QIRUPDWLRQHQ¾EHUGHQ
%HWULHEV]XVWDQGGHV*HU¦WHV
DQ]HLJHQ6LHVLQGQLFKWI¾UGHQ
(LQVDW]LQDQGHUHQ*HU¦WHQ
YRUJHVHKHQXQGQLFKWI¾UGLH
5DXPEHOHXFKWXQJJHHLJQHW
)¾UGHQ$XVWDXVFKGHU
,QQHQEHOHXFKWXQJZHQGHQ6LHVLFKDQ
GHQDXWRULVLHUWHQ.XQGHQGLHQVW
6HUYLFH
ವ
ವ
=XU5HSDUDWXUGHV*HU¦WVZHQGHQ6LH
VLFKDQGHQDXWRULVLHUWHQ
.XQGHQGLHQVW'DEHLG¾UIHQ
DXVVFKOLH¡OLFK2ULJLQDOHUVDW]WHLOH
YHUZHQGHWZHUGHQ
%LWWHEHDFKWHQ6LHGDVVHLJHQH
5HSDUDWXUHQRGHU5HSDUDWXUHQGLH
ವ
QLFKWYRQ)DFKNU¦IWHQGXUFKJHI¾KUW
ZHUGHQGLH6LFKHUKHLWGHV*HU¦WV
EHHLQWU¦FKWLJHQXQGGLH*DUDQWLH
XQJ¾OWLJPDFKHQN¸QQHQ
)ROJHQGH(UVDW]WHLOHVLQGLQQHUKDOE
YRQ-DKUHQQDFK3URGXNWHLQVWHOOXQJ
GHV0RGHOOVHUK¦OWOLFK0RWRU
8PZ¦O]XQG$EODXISXPSH
+HL]XQJHQXQG+HL]HOHPHQWH
HLQVFKOLH¡OLFK:¦UPHSXPSHQ
5RKUOHLWXQJHQXQG]XJHK¸ULJH
$XVU¾VWXQJHLQVFKOLH¡OLFK6FKO¦XFKH
9HQWLOH6LHEHXQG$TXDVWRSV
6WUXNWXUXQG,QQHQWHLOHLP
=XVDPPHQKDQJPLW7¾UEDXJUXSSHQ
3ODWLQHQHOHNWURQLVFKH'LVSOD\V
'UXFNVFKDOWHU7KHUPRVWDWHXQG
6HQVRUHQ6RIWZDUHXQG)LUPZDUH
HLQVFKOLH¡OLFK5HVHW6RIWZDUH%LWWH
EHDFKWHQ6LHGDVVHLQLJHGLHVHU
(UVDW]WHLOHQXUDQ5HSDUDWXUEHWULHEH
JHOLHIHUWZHUGHQN¸QQHQXQGQLFKWDOOH
(UVDW]WHLOHI¾UDOOH0RGHOOHUHOHYDQW
VLQG
)ROJHQGH(UVDW]WHLOHVLQGLQQHUKDOE
YRQ-DKUHQQDFK
3URGXNWHLQVWHOOXQJGHV0RGHOOV
HUK¦OWOLFK7¾UVFKDUQLHUHXQG
GLFKWXQJHQZHLWHUH'LFKWXQJHQ
6SU¾KDUPH$EODXIILOWHU,QQHQDEODJHQ
XQG.XQVWVWRIIWHLOHZLH.¸UEHXQG
'HFNHO
(QWVRUJXQJ
:$5181*
9HUOHW]XQJVXQG
(UVWLFNXQJVJHIDKU
ವ
ವ
ವ
7UHQQHQ6LHGDV*HU¦WYRQGHU
6WURPYHUVRUJXQJ
6FKQHLGHQ6LHGDV1HW]NDEHODEXQG
HQWVRUJHQ6LHHV
(QWIHUQHQ6LHGDV7¾UVFKORVVXP]X
YHUKLQGHUQGDVVVLFK.LQGHURGHU
+DXVWLHUHLQGHP*HU¦WHLQVFKOLH¡HQ
'(876&+
*(5†7(%(6&+5(,%81*
'LHIROJHQGHQ*UDILNHQ
VWHOOHQQXUHLQHDOOJHPHLQH
*HU¦WH¾EHUVLFKWGDU:HLWHUH
(LQ]HOKHLWHQILQGHQ6LHLQ
DQGHUHQ.DSLWHOQXQGRGHULQ
GHQPLWGHP*HU¦W
JHOLHIHUWHQ'RNXPHQWHQ
1
2
11
10
9
0LWWOHUHU6SU¾KDUP
8QWHUHU6SU¾KDUP
6LHEH
7\SHQVFKLOG
6DO]EHK¦OWHU
(QWO¾IWXQJV¸IIQXQJ
8 7
6
5
4
3
.ODUVS¾OPLWWHO'RVLHUHU
5HLQLJXQJVPLWWHOIDFK
%HVWHFNNRUE
8QWHUNRUE
2EHUNRUE
ZZZDHJFRP
%(',(1)(/'
1
2
6
.RQWUROOODPSH(LQ$XV
5HIHUHQ]PDUNLHUXQJ
.RQWUROOODPSHQ
7DVWH=HLWYRUZDKO
3
5
4
7DVWH6WDUW
3URJUDPPZDKOVFKDOWHU
.RQWUROOODPSHQ
.RQWUROOODP഻
SH
%HVFKUHLEXQJ
7URFNQXQJVSKDVHQ.RQWUROOODPSH/HXFKWHWZHQQHLQ3URJUDPPPLW
7URFNQXQJVSKDVHJHZ¦KOWZXUGH%OLQNWZ¦KUHQGGHU7URFNQXQJVSKDVH
6DO].RQWUROOODPSH/HXFKWHWZHQQGHU6DO]EHK¦OWHUQDFKJHI¾OOWZHUGHQ
PXVV6LHHUOLVFKWZ¦KUHQGGHV3URJUDPPEHWULHEV
.ODUVS¾OPLWWHO.RQWUROOODPSH/HXFKWHWZHQQGHU.ODUVS¾OPLWWHO'RVLHUHU
QDFKJHI¾OOWZHUGHQPXVV6LHHUOLVFKWZ¦KUHQGGHV3URJUDPPEHWULHEV
6S¾OSKDVHQ.RQWUROOODPSH/HXFKWHWZ¦KUHQGGHV+DXSWVS¾OJDQJVXQGLQ
GHQ6S¾OSKDVHQ
.RQWUROOODPSH3URJUDPPHQGH/HXFKWHWQDFKGHP(QGHGHV6S¾OSURಣ
JUDPPV
352*5$00(
'LH1XPPHULHUXQJGHU3URJUDPPHLQGHU7DEHOOHHQWVSULFKWP¸JOLFKHUZHLVHQLFKW
LKUHU5HLKHQIROJHDXIGHP%HGLHQIHOG
'(876&+
3URJUDPPH
%HODGXQJ
9HUVFKPXW]XQJV഻
JUDG
3URJUDPPSKDVHQ
ವ
ವ
ವ
ವ
6WHLQJXW
%HVWHFN
7¸SIH
3IDQQHQ
ವ
1RUPDOYHUಣ
VFKPXW]W
*HULQJKDIWHQG
ವ
ವ
ವ
ವ
ವ
ವ
9RUVS¾OHQ
+DXSWVS¾OJDQJr&
=ZLVFKHQVS¾OJDQJ
.ODUVS¾OJDQJr&
7URFNQHQ
$LU'U\
ವ
ವ
ವ
ವ
6WHLQJXW
%HVWHFN
7¸SIH
3IDQQHQ
ವ
1RUPDOELV
VFKZHU
+DIWHQG
ವ
ವ
ವ
ವ
ವ
ವ
9RUVS¾OHQ
+DXSWVS¾OJDQJr&
=ZLVFKHQVS¾OJDQJ
.ODUVS¾OJDQJr&
7URFNQHQ
$LU'U\
ವ
ವ
ವ
ವ
6WHLQJXW
%HVWHFN
7¸SIH
3IDQQHQ
ವ
1RUPDOYHUಣ
VFKPXW]W
*HULQJKDIWHQG
ವ
ವ
ವ
ವ
ವ
+DXSWVS¾OJDQJr&
=ZLVFKHQVS¾OJDQJ
.ODUVS¾OJDQJr&
7URFNQHQ
$LU'U\
ವ
$OOH$UWHQYRQ
%HODGXQJ
ವ
$OOH$UWHQYRQ
9HUVFKPXW]XQJ
ವ
9RUVS¾OHQ
ವ
ವ
ವ
'LHVHV3URJUDPPJHZ¦KUOHLVWHWGHQZLUWVFKDIWOLFKVWHQ:DVVHUXQG(QHUJLHYHUEUDXFKI¾UQRUPDOYHUಣ
VFKPXW]WHV*HVFKLUUXQG%HVWHFN'LHVLVWGDV6WDQGDUGSURJUDPPI¾U3U¾ILQVWLWXWH'LHVHV3URJUDPP
GLHQWGHUžEHUSU¾IXQJGHU(LQKDOWXQJGHU9HURUGQXQJGHU(FRGHVLJQ.RPPLVVLRQ (8 0LWGLHVHP3URJUDPPN¸QQHQ6LHVFKQHOO(VVHQVUHVWHYRP*HVFKLUUVS¾OHQXQGGLH%LOGXQJYRQXQಣ
DQJHQHKPHQ*HU¾FKHQLP*HU¦WYHUKLQGHUQ9HUZHQGHQ6LHNHLQ5HLQLJXQJVPLWWHOPLWGLHVHP3URಣ
JUDPP
9HUEUDXFKVZHUWH
3URJUDPP :DVVHUYHUEUDXFK
O
(QHUJLHYHUEUDXFK
N:K
'DXHU
0LQ
'HU'UXFNXQGGLH7HPSHUDWXUGHV:DVVHUVGLH6FKZDQNXQJHQLQGHU6WURPYHUVRUJXQJGLHDXVJHಣ
Z¦KOWHQ2SWLRQHQGLH*HVFKLUUPHQJHXQGGHU9HUVFKPXW]XQJVJUDGN¸QQHQGLH:HUWHYHU¦QGHUQ
'LH:HUWHGHU3URJUDPPHPLW$XVQDKPHYRQ(&2VLQG5LFKWZHUWH
,QžEHUHLQVWLPPXQJPLWGHU5LFKWOLQLH
,QžEHUHLQVWLPPXQJPLWGHU5LFKWOLQLH
ZZZDHJFRP
,QIRUPDWLRQHQI¾U3U¾ILQVWLWXWH
:HQQ6LH,QIRUPDWLRQHQ]XU'XUFKI¾KUXQJYRQ/HLVWXQJVSU¾IXQJHQ ]%(1
EHQ¸WLJHQVFKLFNHQ6LHHLQH(0DLODQ
LQIRWHVW#GLVKZDVKHUSURGXFWLRQFRP
*HEHQ6LHLQ,KUHU$QIUDJHGHQ3URGXNWQXPPHUQFRGH 31& DQGHQ6LHDXIGHP
7\SHQVFKLOGILQGHQ
%H]¾JOLFKDQGHUHU)UDJHQ]X,KUHP*HVFKLUUVS¾OHUVLHKHGLHPLWGHP*HU¦WJHOLHIHUWH
%HGLHQXQJVDQOHLWXQJ
(,167(//81*(1
3URJUDPPZDKOPRGXV
XQG%HQXW]HUPRGXV
:HQQVLFKGDV*HU¦WLP
3URJUDPPZDKOPRGXVEHILQGHWNDQQHLQ
3URJUDPPHLQJHVWHOOWXQGGHU
%HQXW]HUPRGXVDXIJHUXIHQZHUGHQ
(LQVWHOOXQJHQGLHLP%HQXW]HUPRGXV
YHUI¾JEDUVLQG
ವ 'LH6WXIHGHV:DVVHUHQWK¦UWHUV
JHP¦¡GHU:DVVHUK¦UWH
ವ (LQXQG$XVVFKDOWHQGHU
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJH
ವ (LQXQG$XVVFKDOWHQYRQ$LU'U\
1DFKGHP(LQVFKDOWHQEHILQGHWVLFKGDV
*HU¦WVWDQGDUGP¦¡LJLP
3URJUDPPZDKOPRGXV$QGHUHQIDOOV
VWHOOHQ6LHGHQ3URJUDPPZDKOPRGXV
IROJHQGHUPD¡HQHLQ
+DOWHQ6LH JHGU¾FNWELVVLFKGDV
*HU¦WLP3URJUDPPZDKOPRGXVEHILQGHW
:DVVHUHQWK¦UWHU
'HU:DVVHUHQWK¦UWHUHQWIHUQW0LQHUDOLHQ
DXVGHP6S¾OZDVVHUGLHVLFKQDFKWHLOLJ
DXIGLH6S¾OHUJHEQLVVHXQGGDV*HU¦W
DXVZLUNHQN¸QQWHQ
'DGDV*HU¦WGLH(LQVWHOOXQJHQ
VSHLFKHUWP¾VVHQVLHQLFKWYRUMHGHP
3URJUDPPVWDUWHUQHXWNRQILJXULHUW
ZHUGHQ
-HK¸KHUGHU0LQHUDOJHKDOWLVWXPVR
K¦UWHULVW,KU:DVVHU'LH:DVVHUK¦UWH
ZLUGLQJOHLFKZHUWLJHQ(LQKHLWHQ
JHPHVVHQ
(LQVWHOOHQGHV
3URJUDPPZDKOPRGXV
'HU(QWK¦UWHUPXVVHQWVSUHFKHQGGHU
:DVVHUK¦UWH,KUHV*HELHWHVHLQJHVWHOOW
ZHUGHQ,KUORNDOHV:DVVHUZHUNNDQQ6LH
¾EHUGLH:DVVHUK¦UWHLQ,KUHP*HELHW
LQIRUPLHUHQ'HU:DVVHUHQWK¦UWHUPXVV
XQEHGLQJWDXIGLHULFKWLJH6WXIH
HLQJHVWHOOWZHUGHQXPJXWH
6S¾OHUJHEQLVVH]XJDUDQWLHUHQ
'DV*HU¦WEHILQGHWVLFKLP
3URJUDPPZDKOPRGXVZHQQGLH
.RQWUROOODPSH(LQ$XVOHXFKWHWXQGGLH
.RQWUROOODPSH
EOLQNW
:DVVHUK¦UWH
'HXWVFKH:DV഻
VHUK¦UWHJUDGH
rG+
)UDQ]¸VLVFKH
:DVVHUK¦UWH഻
JUDGH rI+
PPROO
&ODUNH:DV഻
VHUK¦UWH഻
JUDGH
(LQVWHOOXQJGHV
:DVVHUHQWK¦UWHUV
'(876&+
'HXWVFKH:DV഻
VHUK¦UWHJUDGH
rG+
)UDQ]¸VLVFKH
:DVVHUK¦UWH഻
JUDGH rI+
PPROO
&ODUNH:DV഻
VHUK¦UWH഻
JUDGH
(LQVWHOOXQJGHV
:DVVHUHQWK¦UWHUV
:HUNVHLWLJH(LQVWHOOXQJ
9HUZHQGHQ6LHNHLQ6DO]EHLGLHVHQ:HUWHQ
6WHOOHQ6LHXQDEK¦QJLJYRP
YHUZHQGHWHQ5HLQLJXQJVPLWWHOGHQ
ULFKWLJHQ:DVVHUK¦UWHJUDGHLQGDPLW
GLH6DO]QDFKI¾OODQ]HLJHHLQJHVFKDOWHW
EOHLEW
0XOWL5HLQLJXQJVWDEOHWWHQ
HLJQHQVLFKQLFKW]XP
(QWK¦UWHQYRQKDUWHP
:DVVHU
5HJHQHULHUXQJVSUR]HVV
)¾UHLQHQHLQZDQGIUHLHQ%HWULHEGHV
:DVVHUHQWK¦UWHUVPXVVGDV6DO]GHV
(QWK¦UWHUVUHJHOP¦¡LJUHJHQHULHUW
ZHUGHQ'LHVHU9RUJDQJZLUG
DXWRPDWLVFKDXVJHI¾KUWXQGLVW7HLOGHV
QRUPDOHQ*HVFKLUUVS¾OHUEHWULHEV
:HQQGLHYRUJHVFKULHEHQH
:DVVHUPHQJH VLHKH:HUWHLQGHU
7DEHOOH VHLWGHPOHW]WHQ
5JHQHULHUXQJVYRUJDQJDXIJHEUDXFKW
ZXUGHZLUG]ZLVFKHQGHPOHW]WHQ
6S¾OJDQJXQGGHP3URJUDPPHQGHHLQ
QHXHU5HJHQHULHUXQJVSUR]HVV
HLQJHOHLWHW
(LQVWHOOXQJGHV
:DVVHUHQWK¦UWHUV
:DVVHUPHQJH O
(LQVWHOOXQJGHV
:DVVHUHQWK¦UWHUV
:DVVHUPHQJH O
,VWGHU:DVVHUHQWK¦UWHUDXIHLQHKRKH
6WXIHHLQJHVWHOOWNDQQGLHVDXFKLQGHU
0LWWHGHV3URJUDPPVYRUGHP6S¾OJDQJ
]ZHLPDOZ¦KUHQGHLQHV3URJUDPPV
SDVVLHUHQ'LH5HJHQHULHUXQJZLUNWVLFK
QLFKWDXIGLH3URJUDPPGDXHUDXVHVVHL
GHQQVLHZLUGLQGHU0LWWHHLQHV
3URJUDPPVRGHUDP3URJUDPPHQGHPLW
HLQHUNXU]HQ7URFNQXQJVSKDVH
DXVJHI¾KUW,QGLHVHP)DOOYHUO¦QJHUWGLH
5HJHQHULHUXQJGLH3URJUDPPGDXHUXP
0LQXWHQ
$QVFKOLH¡HQGNDQQGDVPLQ¾WLJH
6S¾OHQGHV:DVVHUHQWK¦UWHUVLP
JOHLFKHQ3URJUDPPRGHUDP$QIDQJGHV
Q¦FKVWHQ3URJUDPPVEHJLQQHQ'XUFK
GLHVHQ9RUJDQJHUK¸KWVLFKGHU
:DVVHUYHUEUDXFKHLQHV3URJUDPPVXP
]XV¦W]OLFKH/LWHUXQGGHU
(QHUJLHYHUEUDXFKXP:K'HU
ZZZDHJFRP
6S¾OYRUJDQJGHV:DVVHUHQWK¦UWHUV
HQGHWPLWHLQHUYROOVW¦QGLJHQ(QWOHHUXQJ
-HGHU6S¾OYRUJQJGHV(QWK¦UWHUV
P¸JOLFKHUZHLVHPHKUDOVHLQHULP
VHOEHQ3URJUDPP NDQQGLH
3URJUDPPGDXHUXPZHLWHUH0LQXWHQ
YHUO¦QJHUQZHQQHUDP
3URJUDPPDQIDQJRGHULQGHU0LWWHHLQHV
3URJUDPPVVWDWWILQGHW
$OOHGLHLQGLHVHP$EVFKQLWW
DXIJHI¾KUWHQ
9HUEUDXFKVZHUWHZHUGHQ
QDFKGHUGHU]HLWJ¾OWLJHQ
1RUPXQWHU
/DERUEHGLQJXQJHQPLWGHU
:DVVHUK¦UWHPPROO
JHP¦¡GHU9HURUGQXQJ
EHVWLPPW
:DVVHUHQWK¦UWHU6WXIH 'UXFNXQG7HPSHUDWXUGHV
:DVVHUVXQGGLH
6FKZDQNXQJHQLQGHU
6WURPYHUVRUJXQJN¸QQHQGLH
:HUWHYHU¦QGHUQ
(LQVWHOOHQGHV
:DVVHUHQWK¦UWHUV
'DV*HU¦WPXVVVLFKLP
3URJUDPPZDKOPRGXVEHILQGHQ
'UHKHQ6LHGHQ3URJUDPPZDKOVFKDOWHU
ELVGLH5HIHUHQ]PDUNLHUXQJDXIGLH
3RVLWLRQ(LQ$XV]HLJW
+DOWHQ6LH]XP$XIUXIHQGHV
%HQXW]HUPRGXV JHGU¾FNW'UHKHQ
6LHJOHLFK]HLWLJGHQ
3URJUDPPZDKOVFKDOWHUHQWJHJHQ
GHP8KU]HLJHUVLQQELVGLH
5HIHUHQ]PDUNLHUXQJDXIGDVHUVWH
3URJUDPP]HLJW/DVVHQ6LHGLH
7DVWH
ORVZHQQGLH
.RQWUROOODPSHQ
EOLQNHQ
XQG(LQ$XV
'LH$Q]DKOGHU%OLQN]HLFKHQYRQ
]HLJWGLHDNWXHOOH(LQVWHOOXQJDQ]%
%OLQN]HLFKHQ3DXVH%OLQN]HLFKHQ
6WXIH
'U¾FNHQ6LH ZLHGHUKROW]XP
†QGHUQGHU(LQVWHOOXQJ0LWMHGHP
7DVWHQGUXFNYRQ
HUK¸KWVLFKGLH
6WXIH1DFK(UUHLFKHQGHU6WXIH
EHJLQQWGLH=¦KOXQJZLHGHUEHL
'UHKHQ6LHGHQ
3URJUDPPZDKOVFKDOWHUELVGLH
5HIHUHQ]PDUNLHUXQJDXIGLH(LQ$XV
3RVLWLRQ]HLJWXPGLH(LQVWHOOXQJ]X
EHVW¦WLJHQ
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJ
H
'DV.ODUVS¾OPLWWHOHUP¸JOLFKWGDV
7URFNQHQGHV*HVFKLUUVRKQH6WUHLIHQ
XQG)OHFNHQ(VZLUGDXWRPDWLVFK
Z¦KUHQGGHUKHL¡HQ6S¾OSKDVHQ
DEJHJHEHQ
,VWGDV.ODUVS¾OPLWWHOIDFKOHHUZLUGGLH
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJH
HLQJHVFKDOWHWXQGZHLVWGDUDXIKLQGDVV
.ODUVS¾OPLWWHOQDFKJHI¾OOWZHUGHQVROOWH
:HQQ6LH0XOWL5HLQLJXQJVWDEOHWWHQ
YHUZHQGHQXQGGLH
5HLQLJXQJVHUJHEQLVVH]XIULHGHQVWHOOHQG
VLQGN¸QQHQ6LHGLH
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJH
DXVVFKDOWHQ)¾UHLQHEHVVHUH
7URFNQXQJVOHLVWXQJHPSIHKOHQZLU
MHGRFKVWHWV.ODUVS¾OPLWWHO]X
YHUZHQGHQ
9HUZHQGHQ6LHGLH¾EOLFKHQ
5HLQLJXQJVPLWWHORGHU0XOWL
5HLQLJXQJVWDEOHWWHQRKQH.ODUVS¾OPLWWHO
VFKDOWHQ6LHGLH
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJHHLQ
$XVVFKDOWHQGHU
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJ
H
'DV*HU¦WPXVVVLFKLP
3URJUDPPZDKOPRGXVEHILQGHQ
'UHKHQ6LHGHQ3URJUDPPZDKOVFKDOWHU
ELVGLH5HIHUHQ]PDUNLHUXQJDXIGLH
3RVLWLRQ(LQ$XV]HLJW
+DOWHQ6LH]XP$XIUXIHQGHV
%HQXW]HUPRGXV JHGU¾FNW'UHKHQ
6LHJOHLFK]HLWLJGHQ
3URJUDPPZDKOVFKDOWHUHQWJHJHQ
GHP8KU]HLJHUVLQQELVGLH
5HIHUHQ]PDUNLHUXQJDXIGDVHUVWH
3URJUDPP]HLJW/DVVHQ6LHGLH
7DVWH
ORVZHQQGLH
'(876&+
.RQWUROOODPSHQ XQG(LQ$XV
EOLQNHQ
'UHKHQ6LHGHQ
3URJUDPPZDKOVFKDOWHUJHJHQGHQ
8KU]HLJHUVLQQELVGLH
5HIHUHQ]PDUNLHUXQJDXIGDV]ZHLWH
3URJUDPP]HLJW
'LH.RQWUROOODPSH
(LQVWHOOXQJDQ
9256,&+7
9HUVXFKHQ6LHQLFKWGLH
*HU¦WHW¾ULQQHUKDOEGHU
HUVWHQ0LQXWHQQDFKGHU
DXWRPDWLVFKHQ˜IIQXQJ]X
VFKOLH¡HQ$QGHUQIDOOVNDQQ
GDV*HU¦WEHVFK¦GLJW
ZHUGHQ
:LUGGLH7¾UGDQDFKI¾U
PLQGHVWHQV0LQXWHQ
JHVFKORVVHQGDQQZLUGGDV
ODXIHQGH3URJUDPP
EHHQGHW
]HLJWGLHDNWXHOOH
ವ
OHXFKWHW GLH
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJHLVW
HLQJHVFKDOWHW
ವ
OHXFKWHWQLFKW GLH
.ODUVS¾OPLWWHOQDFKI¾OODQ]HLJHLVW
DXVJHVFKDOWHW
9256,&+7
)DOOV.LQGHU=XJDQJ]XP
*HU¦WKDEHQHPSIHKOHQZLU
GLHVH)XQNWLRQ
DXV]XVFKDOWHQ$LU'U\'LH
DXWRPDWLVFKH7¾U¸IIQXQJ
NDQQHLQH*HIDKUGDUVWHOOHQ
'U¾FNHQ6LH ]XP†QGHUQGHU
(LQVWHOOXQJ
'UHKHQ6LHGHQ
3URJUDPPZDKOVFKDOWHUELVGLH
5HIHUHQ]PDUNLHUXQJZLHGHUDXIGLH
(LQ$XV3RVLWLRQ]HLJWXPGLH
(LQVWHOOXQJ]XEHVW¦WLJHQ
6RVFKDOWHQ6LH$LU'U\DXV
$LU'U\
'DV*HU¦WPXVVVLFKLP
3URJUDPPZDKOPRGXVEHILQGHQ
$LU'U\YHUEHVVHUWGLH7URFNHQHUJHEQLVVH
EHLHLQHPJHULQJHUHQ(QHUJLHYHUEUDXFK
'LH*HU¦WHW¾U¸IIQHWVLFKDXWRPDWLVFK
Z¦KUHQGGHU7URFNQXQJVSKDVHXQG
EOHLEWHLQHQ6SDOWEUHLWJH¸IIQHW
'UHKHQ6LHGHQ3URJUDPPZDKOVFKDOWHU
ELVGLH5HIHUHQ]PDUNLHUXQJDXIGLH
3RVLWLRQ(LQ$XV]HLJW
+DOWHQ6LH]XP$XIUXIHQGHV
%HQXW]HUPRGXV JHGU¾FNW'UHKHQ
6LHJOHLFK]HLWLJGHQ
3URJUDPPZDKOVFKDOWHUHQWJHJHQ
GHP8KU]HLJHUVLQQELVGLH
5HIHUHQ]PDUNLHUXQJDXIGDVHUVWH
3URJUDPP]HLJW/DVVHQ6LHGLH
7DVWH
$LU'U\ZLUGDXWRPDWLVFKEHLDOOHQ
3URJUDPPHQHLQJHVFKDOWHWDX¡HUEHL
IDOOV]XWUHIIHQG 'LH'DXHUGHU7URFNHQSKDVHXQGGLH
7¾U¸IIQXQJV]HLWYDULLHUHQMHQDFK
DXVJHZ¦KOWHP3URJUDPPXQGGHQ
2SWLRQHQ
ORVZHQQGLH
.RQWUROOODPSHQ XQG(LQ$XV
EOLQNHQ
'UHKHQ6LHGHQ
3URJUDPPZDKOVFKDOWHUJHJHQGHQ
8KU]HLJHUVLQQELVGLH
5HIHUHQ]PDUNLHUXQJDXIGDVGULWWH
3URJUDPP]HLJW
'LH.RQWUROOODPSH
(LQVWHOOXQJDQ
]HLJWGLHDNWXHOOH
ವ
OHXFKWHW $LU'U\LVW
HLQJHVFKDOWHW
ವ
OHXFKWHWQLFKW $LU'U\LVW
DXVJHVFKDOWHW
'U¾FNHQ6LH
(LQVWHOOXQJ
]XP†QGHUQGHU
ZZZDHJFRP
'UHKHQ6LHGHQ
3URJUDPPZDKOVFKDOWHUELVGLH
5HIHUHQ]PDUNLHUXQJZLHGHUDXIGLH
(LQ$XV3RVLWLRQ]HLJWXPGLH
(LQVWHOOXQJ]XEHVW¦WLJHQ
925'(5(567(1,1%(75,(%1$+0(
3U¾IHQ6LHREGLH(LQVWHOOXQJGHV
:DVVHUHQWK¦UWHUVGHU:DVVHUK¦UWH
LQ,KUHP*HELHWHQWVSULFKW:HQQ
QLFKWVWHOOHQ6LHGLH
:DVVHUHQWK¦UWHUVWXIHHLQ
)¾OOHQ6LHGHQ6DO]EHK¦OWHU
)¾OOHQ6LHGHQ.ODUVS¾OPLWWHO
'RVLHUHU
˜IIQHQ6LHGHQ:DVVHU]XODXIKDKQ
6WDUWHQ6LHHLQ3URJUDPPXP
)HUWLJXQJVU¾FNVW¦QGHGLHVLFK
P¸JOLFKHUZHLVHQRFKLP*HU¦W
EHILQGHQN¸QQHQ]XEHVHLWLJHQ
9HUZHQGHQ6LHNHLQ5HLQLJXQJVPLWWHO
XQGEHODGHQ6LHGLH.¸UEHQLFKW
1DFKGHP3URJUDPPVWDUWUHJHQHULHUW
GDV*HU¦WELV]X0LQXWHQODQJGDV
+DU]LP:DVVHUHQWK¦UWHU'LH6S¾OSKDVH
VWDUWHWHUVWQDFK$EVFKOXVVGLHVHV
9RUJDQJV'LHVHU9RUJDQJZLUG
UHJHOP¦¡LJZLHGHUKROW
6FK¾WWHOQ6LHGHQ7ULFKWHUOHLFKWDP
*ULIIGDPLWDXFKGLHYHUEOHLEHQGHQ
.¸UQHULQGHQ%HK¦OWHUJHODQJHQ
(QWIHUQHQ6LHGDV6DO]GDVVLFKXP
GLH˜IIQXQJGHV6DO]EHK¦OWHUVKHUXP
DQJHVDPPHOWKDW
6DO]EHK¦OWHU
9256,&+7
9HUZHQGHQ6LH
DXVVFKOLH¡OLFKVSH]LHOOI¾U
*HVFKLUUVS¾OHUEHVWLPPWHV
JUREN¸UQLJHV6DO]0LW
IHLQHP6DO]EHVWHKWHUK¸KWH
.RUURVLRQVJHIDKU
'DV6DO]ZLUGI¾UGLH5HJHQHULHUXQJGHV
)LOWHUKDU]HVLP:DVVHUHQWK¦UWHUXQG]XU
(U]LHOXQJJXWHU6S¾OHUJHEQLVVHLP
W¦JOLFKHQ*HEUDXFKEHQ¸WLJW
6RI¾OOHQ6LHGHQ
6DO]EHK¦OWHU
'UHKHQ6LHGHQ'HFNHOGHV
6DO]EHK¦OWHUVJHJHQGHQ
8KU]HLJHUVLQQXQGHQWIHUQHQ6LHLKQ
)¾OOHQ6LH/LWHU:DVVHULQGHQ
6DO]EHK¦OWHU QXUEHLPHUVWHQ0DO )¾OOHQ6LH6DO]LQGHQ6DO]EHK¦OWHU
ELVHUYROOLVW NJ 'UHKHQ6LHGHQ'HFNHOGHV
6DO]EHK¦OWHUVLP8KU]HLJHUVLQQXP
GHQ6DO]EHK¦OWHU]XVFKOLH¡HQ
9256,&+7
%HLP%HI¾OOHQGHV
6DO]EHK¦OWHUVN¸QQHQ
:DVVHUXQG6DO]DXVWUHWHQ
6WDUWHQ6LHQDFKGHP)¾OOHQ
GHV6DO]EHK¦OWHUV
XPJHKHQGHLQ3URJUDPP
XP.RUURVLRQ]XYHUKLQGHUQ
'(876&+
)¾OOHQGHV.ODUVS¾OPLWWHO
'RVLHUHUV
A
B
M AX
4
3 2
1
+
-
C
D
9256,&+7
'DV)DFK $ LVWQXUI¾U
.ODUVS¾OPLWWHOJHGDFKW
)¾OOHQ6LHHVQLFKWPLW
5HLQLJXQJVPLWWHO
9256,&+7
9HUZHQGHQ6LHQXUVSH]LHOO
I¾U*HVFKLUUVS¾OPDVFKLQHQ
HQWZLFNHOWH.ODUVS¾OHU
'U¾FNHQ6LHGLH(QWULHJHOXQJVWDVWH
' XPGHQ'HFNHO & ]X¸IIQHQ
)¾OOHQ6LHGHQ'RVLHUHU $ ELV]XU
0DUNLHUXQJಱ0$;ಯPLW.ODUVS¾OPLWWHO
:LVFKHQ6LHYHUVFK¾WWHWHV
.ODUVS¾OPLWWHOPLWHLQHPVDXJI¦KLJHQ
7XFKDXIXPHLQH¾EHUP¦¡LJH
6FKDXPELOGXQJ]XYHUPHLGHQ
6FKOLH¡HQ6LHGHQ'HFNHO
9HUJHZLVVHUQ6LHVLFKGDVVGLH
(QWULHJHOXQJVWDVWHHLQUDVWHW
6LHN¸QQHQGHQ
:DKOVFKDOWHUI¾UGLH
=XJDEHPHQJH % ]ZLVFKHQ
3RVLWLRQ JHULQJVWH0HQJH
XQG3RVLWLRQRGHU
JU¸¡WH0HQJH HLQVWHOOHQ
7†*/,&+(5*(%5$8&+
˜IIQHQ6LHGHQ:DVVHUKDKQ
'UHKHQ6LHGHQ
3URJUDPPZDKOVFKDOWHUELVGLH
5HIHUHQ]PDUNLHUXQJDXIGDV
JHZ¾QVFKWH3URJUDPP]HLJW6WHOOHQ
6LHMHQDFK%HODGXQJXQG
9HUVFKPXW]XQJVJUDGGDVSDVVHQGH
3URJUDPPHLQ
ವ )¾OOHQ6LHGHQ6DO]EHK¦OWHUDXI
ZHQQGLH.RQWUROOODPSH6DO]
OHXFKWHW
ವ /HXFKWHWGLH.RQWUROOODPSH
.ODUVS¾OPLWWHOI¾OOHQ6LHGHQ
.ODUVS¾OPLWWHO'RVLHUHU
%HODGHQ6LHGLH.¸UEH
)¾OOHQ6LH5HLQLJXQJVPLWWHOHLQ
6WDUWHQ6LHGDV3URJUDPP
*HEUDXFKGHV
5HLQLJXQJVPLWWHOV
A
B
30
20
C
9256,&+7
9HUZHQGHQ6LHQXUVSH]LHOO
I¾U*HVFKLUUVS¾OPDVFKLQHQ
HQWZLFNHOWH
5HLQLJXQJVPLWWHO
'U¾FNHQ6LHGLH(QWULHJHOXQJVWDVWH
% XPGHQ'HFNHO & ]X¸IIQHQ
)¾OOHQ6LHGDV5HLQLJXQJVPLWWHO DOV
3XOYHURGHU7DEV LQGDV)DFK $ :HQQGDV3URJUDPPHLQHQ
9RUVS¾OJDQJKDWVFK¾WWHQ6LHHLQH
ZZZDHJFRP
NOHLQH0HQJH5HLQLJXQJVPLWWHODXI
GHQLQQHUHQ7HLOGHU*HU¦WHW¾U
6FKOLH¡HQ6LHGHQ'HFNHO
9HUJHZLVVHUQ6LHVLFKGDVVGLH
(QWULHJHOXQJVWDVWHHLQUDVWHW
,QIRUPDWLRQHQ]XU'RVLHUXQJ
GHV5HLQLJXQJVPLWWHOVILQGHQ
6LHLQGHQ
+HUVWHOOHUDQZHLVXQJHQDXI
GHU9HUSDFNXQJGHV
3URGXNWV,QGHU5HJHOVLQG
ದPO*HO
5HLQLJXQJVPLWWHOI¾UHLQH
%HODGXQJPLWQRUPDOHU
9HUVFKPXW]XQJ
DXVUHLFKHQG
)¾OOHQ6LHQLFKWPHKUDOV
PO*HO5HLQLJXQJVPLWWHO
LQGDV)DFK $ (LQVWHOOHQXQG6WDUWHQ
HLQHV3URJUDPPV
6WDUWHQHLQHV3URJUDPPV
˜IIQHQ6LHGHQ:DVVHU]XODXIKDKQ
6FKOLH¡HQ6LHGLH*HU¦WHW¾U
'UHKHQ6LHGHQ
3URJUDPPZDKOVFKDOWHUELVGLH
5HIHUHQ]PDUNLHUXQJDXIGDV
JHZ¾QVFKWH3URJUDPP]HLJW
ವ 'LH(LQ$XV.RQWUROOODPSH
OHXFKWHW
ವ 'LH.RQWUROOODPSH6WDUWEOLQNW
'U¾FNHQ6LH ವ 'DV3URJUDPPZLUGJHVWDUWHW
ವ 'LH.RQWUROOODPSHGHU6S¾OSKDVH
OHXFKWHW
ವ 'LH.RQWUROOODPSHQ(LQ$XVXQG
6WDUWOHXFKWHQ
6WDUWHQHLQHV3URJUDPPVPLW
=HLWYRUZDKO
:¦KOHQ6LHHLQ3URJUDPP
'U¾FNHQ6LH XPGHQ6WDUWGHV
3URJUDPPVXP6WXQGHQ]X
YHU]¸JHUQ
'LH/DPSHGHU7DVWHOHXFKWHW
'U¾FNHQ6LH XPGHQ&RXQWGRZQ
]XVWDUWHQ
'LH/DPSHGHU7DVWHOHXFKWHW
(VLVWQLFKWP¸JOLFKGDV3URJUDPP
Z¦KUHQGGHV&RXQWGRZQV]X¦QGHUQ
1DFK$EODXIGHU=HLWYRUZDKOZLUGGDV
3URJUDPPJHVWDUWHW
%HHQGHQGHV3URJUDPPV
+DOWHQ6LH JHGU¾FNWELVGLH
.RQWUROOODPSHGHU7DVWHEOLQNW
%HYRU6LHHLQQHXHV3URJUDPPVWDUWHQ
VWHOOHQ6LHVLFKHUGDVVGHU
5HLQLJXQJVPLWWHOEHK¦OWHUJHI¾OOWLVW
$EEUHFKHQHLQHU
HLQJHVWHOOWHQ=HLWYRUZDKO
Z¦KUHQGGHV&RXQWGRZQV
+DOWHQ6LH JHGU¾FNWELVGLH
.RQWUROOODPSHGHU7DVWHEOLQNW
'U¾FNHQ6LH
]XVWDUWHQ
XPGDV3URJUDPP
˜IIQHQGHU7¾UZ¦KUHQGHLQHV
ODXIHQGHQ3URJUDPPV
:HQQ6LHGLH7¾UZ¦KUHQGHLQHV
ODXIHQGHQ3URJUDPPV¸IIQHQVWRSSWGDV
*HU¦W'LHVNDQQVLFKDXIGHQ
(QHUJLHYHUEUDXFKXQGGLH
3URJUDPPGDXHUDXVZLUNHQ:HQQ6LH
GLH7¾UZLHGHUVFKOLH¡HQVHW]WGDV*HU¦W
GHQ%HWULHEDEGHP=HLWSXQNWGHU
8QWHUEUHFKXQJIRUW
:LUGGLH7¾UO¦QJHUDOV
6HNXQGHQZ¦KUHQGGHU
7URFNHQSKDVHJH¸IIQHWZLUG
GDVODXIHQGH3URJUDPP
EHHQGHW'LHVJHVFKLHKW
QLFKWZHQQGLH7¾UGXUFKGLH
)XQNWLRQ$LU'U\JH¸IIQHW
ZLUG
'(876&+
9HUVXFKHQ6LHQLFKWGLH
*HU¦WHW¾ULQQHUKDOEGHU
HUVWHQ0LQXWHQQDFKGHP
VLHDXWRPDWLVFKYRQ$LU'U\
JH¸IIQHWZXUGH]X
VFKOLH¡HQ$QGHUHQIDOOVNDQQ
GDV*HU¦WEHVFK¦GLJW
ZHUGHQ
:LUGGLH7¾UGDQDFKI¾U
ZHLWHUH0LQXWHQ
JHVFKORVVHQZLUGGDV
ODXIHQGH3URJUDPP
EHHQGHW
*HU¦WDXWRPDWLVFKDXVVFKDOWHWZHQQHV
QLFKWLQ%HWULHELVW
'LH)XQNWLRQVFKDOWHWVLFKLQIROJHQGHQ
)¦OOHQHLQ
ವ :HQQGDV3URJUDPPEHHQGHWLVW
ವ 1DFK0LQXWHQZHQQGDV3URJUDPP
QLFKWJHVWDUWHWZXUGH
3URJUDPPHQGH
1DFK$EVFKOXVVGHV3URJUDPPVVFKDOWHW
GLH)XQNWLRQ$XWR2IIGDV*HU¦WDXV
6FKOLH¡HQ6LHGHQ:DVVHUKDKQ
)XQNWLRQ$XWR2II
0LWGLHVHU)XQNWLRQZLUGGHU
(QHUJLHYHUEUDXFKJHVHQNWGDVLFKGDV
7,33681'+,1:(,6(
$OOJHPHLQHV
%HDFKWHQ6LHGLHIROJHQGHQ+LQZHLVH
XPRSWLPDOH5HLQLJXQJVXQG
7URFNQXQJVHUJHEQLVVHLPW¦JOLFKHQ
*HEUDXFKVLFKHU]XVWHOOHQ6LHWUDJHQ
DXFK]XP8PZHOWVFKXW]EHL
ವ
ವ
ವ
ವ
ವ
ವ
'DV6S¾OHQLP*HVFKLUUVS¾OHUZLHLQ
GHU%HGLHQXQJVDQOHLWXQJ
EHVFKULHEHQYHUEUDXFKWLQGHU5HJHO
ZHQLJHU:DVVHUXQG(QHUJLHDOVGDV
6S¾OHQYRQ+DQG
%HODGHQ6LHGHQ*HVFKLUUVS¾OHUPLW
GHUPD[LPDOHQ)¾OOPHQJHXP
:DVVHUXQG(QHUJLH]XVSDUHQ
2UGQHQ6LHGLH*HJHQVW¦QGHLQGHQ
.¸UEHQZLHLQGHU
%HGLHQXQJVDQOHLWXQJEHVFKULHEHQHLQ
XQG¾EHUODGHQ6LHGLH.¸UEHQLFKW
6S¾OHQ6LHGDV*HVFKLUUQLFKWYRQ
+DQGYRU'LHVHUK¸KWGHQ:DVVHU
XQG(QHUJLHYHUEUDXFK:¦KOHQ6LH
EHL%HGDUIHLQ3URJUDPPPLW
9RUVS¾OSKDVH
(QWIHUQHQ6LHJU¸¡HUH6SHLVHUHVWH
YRQGHQ7HOOHUQXQGOHHUHQ6LH
7DVVHQXQG*O¦VHUEHYRU6LHVLHLQ
GDV*HU¦WVWHOOHQ
:HLFKHQ6LH.RFKJHVFKLUUPLW
HLQJHEUDQQWHQ6SHLVHUHVWHQYRUGHP
6S¾OHQLP*HU¦WHLQRGHUVS¾OHQ6LH
HVDE
$FKWHQ6LHGDUDXIGDVVGDV*HVFKLUU
LQGHQ.¸UEHQVLFKZHGHUEHU¾KUW
ವ
ವ
ವ
QRFKYRQDQGHUHP*HVFKLUUYHUGHFNW
ZLUG1XUVRHUUHLFKWGDV6S¾OZDVVHU
GDVJDQ]H*HVFKLUU
6LHN¸QQHQ*HVFKLUUVS¾OUHLQLJHU
.ODUVS¾OPLWWHOXQG6DO]VHSDUDWRGHU
.RPEL5HLQLJXQJVWDEOHWWHQ ]%ಱ$OO
LQಯ YHUZHQGHQ%HDFKWHQ6LHGLH
DXIGHU9HUSDFNXQJDQJHJHEHQHQ
+LQZHLVH
:¦KOHQ6LHGDV3URJUDPP
HQWVSUHFKHQGGHU%HODGXQJXQGGHP
9HUVFKPXW]XQJVJUDG
ELHWHW
GHQHIIL]LHQWHVWHQ:DVVHUXQG
(QHUJLHYHUEUDXFK
=XP9HUKLQGHUQYRQ
.DONDEODJHUXQJHQLP,QQHUHQGHV
*HU¦WV
ದ )¾OOHQ6LHGHQ6DO]EHK¦OWHUEHL
%HGDUI
ದ 9HUZHQGHQ6LHGLHHPSIRKOHQH
0HQJHDQ5HLQLJXQJVXQG
.ODUVS¾OPLWWHO
ದ 3U¾IHQ6LHREGLH(LQVWHOOXQJGHV
:DVVHUHQWK¦UWHUVGHU+¦UWHGHU
:DVVHUYHUVRUJXQJHQWVSULFKW
ದ 6LHKH$QOHLWXQJHQLP.DSLWHO
൉5HLQLJXQJXQG3IOHJHേ
*HEUDXFKYRQ6DO]
.ODUVS¾OXQG
5HLQLJXQJVPLWWHO
ವ
9HUZHQGHQ6LHQXU6DO]
.ODUVS¾OPLWWHOXQG5HLQLJXQJVPLWWHO
ZZZDHJFRP
ವ
ವ
ವ
ವ
ವ
I¾U*HVFKLUUVS¾OHU$QGHUH3URGXNWH
N¸QQHQGDV*HU¦WEHVFK¦GLJHQ
:LUHPSIHKOHQLQ%HUHLFKHQPLW
KDUWHPXQGVHKUKDUWHP:DVVHU
5HLQLJXQJVPLWWHORKQH=XV¦W]H
3XOYHU*HORGHU7DEVRKQH
=XV¦W]H .ODUVS¾OPLWWHOXQG6DO]
JHWUHQQW]XYHUZHQGHQXPRSWLPDOH
5HLQLJXQJVXQG
7URFNQXQJVHUJHEQLVVH]XHU]LHOHQ
*HVFKLUUVS¾OHU7DEVO¸VHQVLFKEHL
NXU]HQ3URJUDPPHQQLFKWYROOVW¦QGLJ
DXI:LUHPSIHKOHQGLH7DEOHWWHQQXU
PLWODQJHQ3URJUDPPHQ]X
YHUZHQGHQGDPLWNHLQH
5HLQLJXQJVPLWWHO5¾FNVW¦QGHDXIGHP
*HVFKLUU]XU¾FNEOHLEHQ
9HUZHQGHQ6LHVWHWVGLHULFKWLJH
5HLQLJXQJVPLWWHOPHQJH(LQHQLFKW
DXVUHLFKHQGH'RVLHUXQJGHV
5HLQLJXQJVPLWWHOVNDQQ]X
XQ]XUHLFKHQGHQ
5HLQLJXQJVHUJHEQLVVHQXQG
+DUWZDVVHUILOPHQRGHU
)OHFNHQELOGXQJDXIGHQ
*HJHQVW¦QGHQI¾KUHQ'LH
9HUZHQGXQJYRQ]XYLHO
5HLQLJXQJVPLWWHOEHLZHLFKHPRGHU
HQWK¦UWHWHP:DVVHUI¾KUW]X
5HLQLJXQJVPLWWHOU¾FNVW¦QGHQDXIGHP
*HVFKLUU6WHOOHQ6LHGLH
5HLQJXQJVPLWWHOPHQJHHQWVSUHFKHQG
GHU:DVVHUK¦UWHHLQ6LHKHKLHU]XGLH
$QJDEHQDXIGHU
5HLQLJXQJVPLWWHOYHUSDFNXQJ
9HUZHQGHQ6LHVWHWVGLHULFKWLJH
.ODUVS¾OPLWWHOPHQJH(LQH
XQ]XUHLFKHQGH'RVLHUXQJGHV
.ODUVS¾OPLWWHOVEHHLQWU¦FKWLJWGLH
7URFNQXQJVHUJHEQLVVH'LH
9HUZHQGXQJYRQ]XYLHO.ODUVS¾OPLWWHO
I¾KUW]XEO¦XOLFKHQ6FKOHLHUQDXIGHQ
*HJHQVW¦QGHQ
9HUJHZLVVHUQ6LHVLFKGDVVGHU
:DVVHUHQWK¦UWHUDXIGLHULFKWLJH6WXIH
HLQJHVWHOOWLVW,VWGLH6WXIH]XKRFK
I¾KUWGLHHUK¸KWH6DO]PHQJHLP
:DVVHU]X5RVWVSXUHQDP%HVWHFN
6WHOOHQ6LHGLHK¸FKVWH
:DVVHUHQWK¦UWHUVWXIHHLQ
6WHOOHQ6LHVLFKHUGDVVGHU
6DO]EHK¦OWHUXQGGHU.ODUVS¾OPLWWHO
'RVLHUHUJHI¾OOWVLQG
6WDUWHQ6LHGDVN¾U]HVWH3URJUDPP
PLWHLQHU6S¾OSKDVH9HUZHQGHQ6LH
NHLQ5HLQLJXQJVPLWWHOXQGEHODGHQ
6LHGLH.¸UEHQLFKW
6WHOOHQ6LHGHQ:DVVHUHQWK¦UWHU
QDFK$EODXIGHV3URJUDPPVDXIGLH
:DVVHUK¦UWHLQ,KUHU5HJLRQHLQ
6WHOOHQ6LHGLH0HQJHGHV
.ODUVS¾OPLWWHOVHLQ
%HODGHQGHU.¸UEH
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
1XW]HQ6LHGLH.¸UEHLPPHUJDQ]
DXV
9HUZHQGHQ6LHGDV*HU¦W
DXVVFKOLH¡OLFK]XP6S¾OHQ
VS¾OPDVFKLQHQIHVWHU7HLOH
6S¾OHQ6LHLP*HU¦WNHLQH
*HVFKLUUWHLOHDXV+RO]+RUQ
$OXPLQLXP=LQQRGHU.XSIHUGDVLFK
GDGXUFK5LVVH9HUIRUPXQJHQ
9HUI¦UEXQJHQRGHU/RFKIUD¡DQGHQ
7HLOHQELOGHQN¸QQHQ
6S¾OHQ6LHLQGLHVHP*HU¦WNHLQH
*HJHQVW¦QGHGLH:DVVHUDXIQHKPHQ
N¸QQHQ 6FKZ¦PPH*HVFKLUUW¾FKHU 2UGQHQ6LHKRKOH*HI¦¡H 7DVVHQ
*O¦VHU3IDQQHQ PLWGHU˜IIQXQJ
QDFKXQWHQHLQ
$FKWHQ6LHGDUDXIGDVV*O¦VHU
HLQDQGHUQLFKWEHU¾KUHQ
2UGQHQ6LHOHLFKWH*HJHQVW¦QGHLP
2EHUNRUEDQ$FKWHQ6LHGDUDXIGDVV
GLHVHQLFKWYHUUXWVFKHQN¸QQHQ
2UGQHQ6LH%HVWHFNXQGNOHLQH
*HJHQVW¦QGHLQGHQ%HVWHFNNRUEHLQ
9HUJHZLVVHUQ6LHVLFKGDVVVLFKGLH
6SU¾KDUPHXQJHKLQGHUWEHZHJHQ
N¸QQHQEHYRU6LHHLQ3URJUDPP
VWDUWHQ
9RUGHP6WDUWHQHLQHV
3URJUDPPV
:DVWXQZHQQ6LHNHLQH
0XOWL5HLQLJXQJVWDEOHWWHQ
PHKUYHUZHQGHQP¸FKWHQ
6WHOOHQ6LHYRUGHP6WDUWGHV
3URJUDPPVVLFKHUGDVV
9RUJHKHQVZHLVHXP]XUVHSDUDWHQ
9HUZHQGXQJYRQ5HLQLJXQJVPLWWHO6DO]
XQG.ODUVS¾OPLWWHO]XU¾FN]XNHKUHQ
ವ
ವ
ವ
'LH6LHEHVDXEHUXQG
RUGQXQJVJHP¦¡HLQJHVHW]WVLQG
'HU'HFNHOGHV6DO]EHK¦OWHUVIHVW
JHVFKORVVHQLVW
'LH6SU¾KDUPHQLFKWYHUVWRSIWVLQG
'(876&+
ವ
ವ
ವ
ವ
*HVFKLUUVS¾OVDO]XQG.ODUVS¾OPLWWHO
YRUKDQGHQVLQG DX¡HU6LHYHUZHQGHQ
0XOWL5HLQLJXQJVWDEOHWWHQ 'LH*HVFKLUUWHLOHULFKWLJLQGHQ.¸UEHQ
DQJHRUGQHWVLQG
'DV3URJUDPPVLFKI¾UGLH%HODGXQJ
XQGGHQ9HUVFKPXW]XQJVJUDGHLJQHW
'LH5HLQLJXQJVPLWWHOPHQJHVWLPPW
(QWODGHQ6LH]XHUVWGHQ8QWHUXQG
GDQQGHQ2EHUNRUE
1DFK$EVFKOXVVGHV
3URJUDPPVNDQQVLFKQRFK
:DVVHUDQGHQ,QQHQVHLWHQ
GHV*HU¦WVEHILQGHQ
(QWODGHQGHU.¸UEH
/DVVHQ6LHGDV*HVFKLUUDEN¾KOHQ
EHYRU6LHHVDXVGHP*HU¦WQHKPHQ
+HL¡HV*HVFKLUULVWVWR¡HPSILQGOLFK
5(,1,*81*81'3)/(*(
:$5181*
6FKDOWHQ6LHGDV*HU¦W
LPPHUDXVXQG]LHKHQ6LH
GHQ1HW]VWHFNHUDXVGHU
6WHFNGRVHEHYRU
5HLQLJXQJVDUEHLWHQ
GXUFKJHI¾KUWZHUGHQ
9HUVFKPXW]WH)LOWHUXQG
YHUVWRSIWH6SU¾KDUPH
EHHLQWU¦FKWLJHQGDV
6S¾OHUJHEQLV3U¾IHQ6LHGLH
)LOWHUUHJHOP¦¡LJXQG
UHLQLJHQ6LHGLHVHIDOOV
Q¸WLJ
5HLQLJHQGHU)LOWHU
'DV)LOWHUV\VWHPEHVWHKWDXV7HLOHQ
1HKPHQ6LHGHQ)LOWHU & DXVGHP
)LOWHU % (QWIHUQHQ6LHGHQIODFKHQ)LOWHU $ C
B
A
'UHKHQ6LHGHQ)LOWHU % QDFKOLQNV
XQGQHKPHQ6LHLKQKHUDXV
5HLQLJHQ6LHGLH)LOWHU
ZZZDHJFRP
9256,&+7
(LQHIDOVFKH$QRUGQXQJGHU
)LOWHUI¾KUW]XVFKOHFKWHQ
6S¾OHUJHEQLVVHQXQGNDQQ
GDV*HU¦WEHVFK¦GLJHQ
5HLQLJHQGHVXQWHUHQ
6SU¾KDUPV
:LUHPSIHKOHQGHQXQWHUHQ6SU¾KDUP
UHJHOP¦¡LJ]XUHLQLJHQXP]X
YHUKLQGHUQGDVV9HUXQUHLQLJXQJHQGLH
/¸FKHUYHUVWRSIHQ
$FKWHQ6LHGDUDXIGDVVVLFKNHLQH
/HEHQVPLWWHOUHVWHRGHU
9HUVFKPXW]XQJHQLQRGHUXPGHQ
5DQGGHU:DQQHEHILQGHQ
6HW]HQ6LHGHQIODFKHQ)LOWHU $
ZLHGHUHLQ6WHOOHQ6LHVLFKHUGDVV
HUNRUUHNWXQWHUGHQEHLGHQ
)¾KUXQJHQHLQJHVHW]WZXUGH
%DXHQ6LHGLH)LOWHU % XQG &
ZLHGHU]XVDPPHQ
6HW]HQ6LHGHQ)LOWHU % LQGHQ
IODFKHQ)LOWHU $ HLQ'UHKHQ6LHLKQ
QDFKUHFKWVELVHUHLQUDVWHW
9HUVWRSIWH/¸FKHUN¸QQHQGLH8UVDFKH
I¾UQLFKW]XIULHGHQVWHOOHQGH
6S¾OHUJHEQLVVHVHLQ
8PGHQXQWHUHQ6SU¾KDUPGHV
2EHUNRUEV]XHQWIHUQHQ]LHKHQ6LH
LKQQDFKREHQ
5HLQLJHQ6LHGHQ6SU¾KDUPXQWHU
IOLH¡HQGHP:DVVHU(QWIHUQHQ6LH
9HUXQUHLQLJXQJHQDXVGHQ
˜IIQXQJHQGHV6SU¾KDUPVPLWHLQHP
VSLW]HQ*HJHQVWDQG]%HLQHP
=DKQVWRFKHU
'U¾FNHQ6LHGHQ6SU¾KDUPQDFK
XQWHQXPLKQZLHGHUHLQ]XVHW]HQ
'(876&+
ವ
5HLQLJHQGHU
$X¡HQVHLWHQ
ವ
ವ
ವ
5HLQLJHQ6LHGDV*HU¦WPLWHLQHP
ZHLFKHQIHXFKWHQ7XFK
9HUZHQGHQ6LHDXVVFKOLH¡OLFK
1HXWUDOUHLQLJHU
%HQXW]HQ6LHNHLQH6FKHXHUPLWWHO
VFKHXHUQGH
5HLQLJXQJVVFKZ¦PPFKHQRGHU
/¸VXQJVPLWWHO
5HLQLJXQJGHV
*HU¦WHLQQHQUDXPV
ವ
ವ
5HLQLJHQ6LHGDV*HU¦WXQGGLH
*XPPLGLFKWXQJGHU7¾UVRUJI¦OWLJPLW
HLQHPZHLFKHQIHXFKWHQ7XFK
:HQQ6LHUHJHOP¦¡LJ
.XU]SURJUDPPHYHUZHQGHQN¸QQHQ
GLHVH]X)HWWXQG.DONDEODJHUXQJHQ
LP*HU¦WI¾KUHQ8PGLHVHV]X
YHUPHLGHQZLUGHPSIRKOHQ
PLQGHVWHQV]ZHLPDOLP0RQDW
3URJUDPPHPLWODQJHU/DXI]HLW]X
YHUZHQGHQ
8PGLH/HLVWXQJVI¦KLJNHLWGHV*HU¦WV
]XHUKDOWHQZLUGHPSIRKOHQHLQPDOLP
0RQDWHLQVSH]LHOOHV5HLQLJXQJVPLWWHO
I¾U*HVFKLUUVS¾OHU]XYHUZHQGHQ
%HIROJHQ6LHVRUJI¦OWLJGLH
$QZHLVXQJHQDXIGHU
5HLQLJXQJVPLWWHOYHUSDFNXQJ
(QWIHUQHQYRQ
)UHPGN¸USHUQ
žEHUSU¾IHQ6LHGLH6LHEHXQGGLH:DQQH
QDFKMHGHP*HEUDXFKGHV
*HVFKLUUVS¾OHUV)UHPGN¸USHU ]%
*ODVVFKHUEHQ.XQVWVWRIIWHLOFKHQ
.QRFKHQRGHU=DKQVWRFKHUXVZ
YHUULQJHUQGLH5HLQLJXQJVOHLVWXQJXQG
N¸QQHQ6FK¦GHQDQGHU$EODXISXPSH
YHUXUVDFKHQ
9256,&+7
.¸QQHQ6LHGLH)UHPGN¸USHU
QLFKWHQWIHUQHQZHQGHQ6LH
VLFKDQHLQHQDXWRULVLHUWHQ
.XQGHQGLHQVW
%DXHQ6LHGDV6LHEV\VWHPZLHLQ
GLHVHP.DSLWHOEHVFKULHEHQDXV
(QWIHUQHQ6LHDOOH)UHPGN¸USHU
PDQXHOO
%DXHQ6LHGDV6LHEV\VWHPZLHLQ
GLHVHP.DSLWHOEHVFKULHEHQZLHGHU
HLQ
)(+/(568&+(
:$5181*
(LQHXQVDFKJHP¦¡H
5HSDUDWXUGHV*HU¦WVNDQQ
HLQH*HIDKUI¾UGLH
6LFKHUKHLWGHV%HQXW]HUV
GDUVWHOOHQ'LH
5HSDUDWXUDUEHLWHQG¾UIHQ
QXUYRQTXDOLIL]LHUWHP
3HUVRQDOGXUFKJHI¾KUW
ZHUGHQ
'LHPHLVWHQ6W¸UXQJHQGLHDXIWUHWHQ
N¸QQHQEHKREHQZHUGHQRKQHGDVV
GHUDXWRULVLHUWH.XQGHQGLHQVWJHUXIHQ
ZHUGHQPXVV
,QIRUPDWLRQHQ]XP¸JOLFKHQ6W¸UXQJHQ
ILQGHQ6LHLQGHUQDFKIROJHQGHQ7DEHOOH
%HLHLQLJHQ6W¸UXQJHQEOLQNWGLH
HQWVSUHFKHQGH.RQWUROOODPSHXPDXI
HLQH)HKOIXQNWLRQKLQ]XZHLVHQXQG]HLJW
GHQ$ODUPFRGHDQ
ZZZDHJFRP
6W¸UXQJXQG$ODUPFRGH
0¸JOLFKH8UVDFKHXQG$EKLOIH
'DV*HU¦WO¦VVWVLFKQLFKWHLQVFKDOWHQ ವ
ವ
'DV3URJUDPPVWDUWHWQLFKW
ವ
ವ
ವ
ವ
'DV*HU¦WI¾OOWNHLQ:DVVHUHLQ
ವ
ವ
EOLQNWHLQಣ
'LH.RQWUROOODPSH
PDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
ವ
ವ
ವ
ವ
ವ
'DV*HU¦WSXPSWGDV:DVVHUQLFKW
DE
ವ
ವ
EOLQNW]ZHLಣ
'LH.RQWUROOODPSH
PDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
'DVžEHUODXIVFKXW]V\VWHPLVWHLQJHಣ
VFKDOWHW
ವ
ವ
EOLQNWGUHLಣ
'LH.RQWUROOODPSH
PDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
ವ
ವ
ವ
ವ
ವ
ವ
)HKOIXQNWLRQGHV6HQVRUV]XU(UNHQಣ
QXQJGHV:DVVHUVWDQGV
ವ
ವ
ವ
ವ
'LH.RQWUROOODPSH
EOLQNWYLHUಣ
PDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
9HUJHZLVVHUQ6LHVLFKGDVVGHU1HW]VWHFNHU
LQGLH1HW]VWHFNGRVHHLQJHVWHFNWLVW
9HUJHZLVVHUQ6LHVLFKGDVVLP6LFKHUXQJVಣ
NDVWHQNHLQH6LFKHUXQJDXVJHO¸VWKDW
9HUJHZLVVHUQ6LHVLFKGDVVGLH*HU¦WHW¾UJHಣ
VFKORVVHQLVW
'U¾FNHQ6LHGLH6WDUW7DVWH
:HQQGLH=HLWYRUZDKOHLQJHVWHOOWLVWEUHFKHQ
6LHGLH(LQVWHOOXQJDERGHUZDUWHQ6LHELVVLH
DEJHODXIHQLVW
'DV*HU¦WUHJHQHULHUWGDV+DU]LP:DVVHUHQಣ
WK¦UWHU'LHVHU9RUJDQJGDXHUWFD0LQXWHQ
9HUJHZLVVHUQ6LHVLFKGDVVGHU:DVVHU]Xಣ
ODXIKDKQJH¸IIQHWLVW
9HUJHZLVVHUQ6LHVLFKGDVVGHU:DVVHUGUXFN
GHU:DVVHUYHUVRUJXQJQLFKW]XQLHGULJLVW'LHಣ
VH,QIRUPDWLRQHQHUKDOWHQ6LHYRQ,KUHPORNDಣ
OHQ:DVVHUYHUVRUJHU
9HUJHZLVVHUQ6LHVLFKGDVVGHU:DVVHU]Xಣ
ODXIKDKQQLFKWYHUVWRSIWLVW
9HUJHZLVVHUQ6LHVLFKGDVVGDV6LHELP=Xಣ
ODXIVFKODXFKQLFKWYHUVWRSIWLVW
9HUJHZLVVHUQ6LHVLFKGDVVGHU=XODXIಣ
VFKODXFKQLFKWJHNQLFNWRGHU]XVWDUNJHಣ
NU¾PPWLVW
6WHOOHQ6LHVLFKHUGDVVGHU6LSKRQQLFKWYHUಣ
VWRSIWLVW
9HUJHZLVVHUQ6LHVLFKGDVVGDVLQWHUQH6LHEಣ
V\VWHPQLFKWYHUVWRSIWLVW
9HUJHZLVVHUQ6LHVLFKGDVVGHU$EODXIಣ
VFKODXFKQLFKWJHNQLFNWRGHU]XVWDUNJHಣ
NU¾PPWLVW
6FKOLH¡HQ6LHGHQ:DVVHUKDKQ
9HUJHZLVVHUQ6LHVLFKGDVVGDV*HU¦WRUGಣ
QXQJVJHP¦¡LQVWDOOLHUWLVW
$FKWHQ6LHGDUDXIGLH.¸UEHZLHLQGHU%HGLHಣ
QXQJVDQOHLWXQJEHVFKULHEHQ]XEHODGHQ
9HUJHZLVVHUQ6LHVLFKGDVVGLH6LHEHVDXEHU
VLQG
6FKDOWHQ6LHGDV*HU¦WDXVXQGHLQ
'(876&+
6W¸UXQJXQG$ODUPFRGH
0¸JOLFKH8UVDFKHXQG$EKLOIH
)HKOIXQNWLRQGHU6S¾ORGHU$EODXIಣ
SXPSH
ವ
6FKDOWHQ6LHGDV*HU¦WDXVXQGHLQ
'LH7HPSHUDWXUGHV:DVVHUVLP*Hಣ
U¦WLVW]XKRFKRGHUHVOLHJWHLQH)HKOಣ
IXQNWLRQGHV7HPSHUDWXUVHQVRUVYRU
ವ
ವ
'LH.RQWUROOODPSH
EOLQNW
VHFKVPDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
ವ
9HUJHZLVVHUQ6LHVLFKGDVVGLH7HPSHUDWXU
GHVHLQODXIHQGHQ:DVVHUVr&QLFKW¾EHUಣ
VFKUHLWHW
6FKDOWHQ6LHGDV*HU¦WDXVXQGHLQ
7HFKQLVFKH)HKOIXQNWLRQGHV*HU¦WV
ವ
6FKDOWHQ6LHGDV*HU¦WDXVXQGHLQ
ವ
ವ
6FKDOWHQ6LHGDV*HU¦WDXVXQGHLQ
9HUJHZLVVHUQ6LHVLFKGDVVGLH6LHEHVDXEHU
VLQG
9HUJHZLVVHUQ6LHVLFKGDVVGHU$EODXIಣ
VFKODXFKLQGHUULFKWLJHQ+¸KH¾EHUGHP%Rಣ
GHQLQVWDOOLHUWLVW6LHKH0RQWDJHDQOHLWXQJ
ವ
ವ
ವ
ವ
ವ
EOLQNWI¾QIಣ
'LH.RQWUROOODPSH
PDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
'LH.RQWUROOODPSH
EOLQNW]Z¸OIಣ
PDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
'HU:DVVHUVWDQGLP*HU¦WLVW]X
KRFK
ವ
ವ
'LH.RQWUROOODPSH
EOLQNWI¾QIಣ
]HKQPDO
'LH.RQWUROOODPSHGHU6WDUW7DVWH
EOLQNWNRQWLQXLHUOLFK
ವ
:¦KUHQGGHV%HWULHEVVWRSSWXQG
VWDUWHWGDV*HU¦WPHKUPDOV
ವ
'DVLVWQRUPDO6RZHUGHQRSWLPDOH5HLQLಣ
JXQJVHUJHEQLVVHHU]LHOWXQG6WURPJHVSDUW
'DV3URJUDPPGDXHUW]XODQJ
ವ
:HQQGLH=HLWYRUZDKOHLQJHVWHOOWLVWEUHFKHQ
6LHGLHVHDERGHUZDUWHQ6LHELVVLHDEJHODXಣ
IHQLVW
$XVGHU*HU¦WHW¾UWULWWHLQZHQLJ:DVಣ
VHUDXV
ವ
'DV*HU¦WLVWQLFKWDXVJHULFKWHW6FKUDXEHQ
6LHGLH6FKUDXEI¾¡HZHLWHUKLQHLQRGHUZHLWHU
KHUDXV IDOOVYRUKDQGHQ 'LH*HU¦WHW¾ULVWQLFKWPLWWLJ]XU:DQQHSRVLWLಣ
RQLHUW6WHOOHQ6LHGHQKLQWHUHQ)X¡HLQ VRIHUQ
YRUKDQGHQ ವ
'LH*HU¦WHW¾ULVWVFKZHU]XVFKOLH¡HQ ವ
ವ
'DV*HU¦WLVWQLFKWDXVJHULFKWHW6FKUDXEHQ
6LHGLH6FKUDXEI¾¡HZHLWHUKLQHLQRGHUZHLWHU
KHUDXV IDOOVYRUKDQGHQ 7HLOHGHV*HVFKLUUVUDJHQDXVGHQ.¸UEHQKHಣ
UDXV
ZZZDHJFRP
6W¸UXQJXQG$ODUPFRGH
0¸JOLFKH8UVDFKHXQG$EKLOIH
.ODSSHUQGHVFKODJHQGH*HU¦XVFKH
DXVGHP*HU¦WHLQQHUHQ
ವ
ವ
'DV*HU¦WO¸VWGHQ6FKXW]VFKDOWHU
DXV
ವ
ವ
6LHKH൉9RUGHUHUVWHQ
,QEHWULHEQDKPHേ
൉7¦JOLFKHU*HEUDXFKേRGHU
൉7LSSVXQG
+LQZHLVHേEH]¾JOLFK
DQGHUHUP¸JOLFKHU
8UVDFKHQ
'U¾FNHQ6LHGLH6WDUW7DVWHQDFKGHP
6LHGDV*HU¦W¾EHUSU¾IWKDEHQ7ULWWGDV
3UREOHPHUQHXWDXIZHQGHQ6LHVLFKDQ
HLQHQDXWRULVLHUWHQ.XQGHQGLHQVW
'DV*HVFKLUULVWQLFKWULFKWLJLQGHQ.¸UEHQ
HLQJHRUGQHW6LHKH%URVFK¾UH]XP%HODGHQ
GHU.¸UEH
$FKWHQ6LHGDUDXIGDVVVLFKGLH6SU¾KDUPH
IUHLGUHKHQN¸QQHQ
'LHDEJHVLFKHUWH6WURPVW¦UNHUHLFKWQLFKWI¾U
GHQJOHLFK]HLWLJHQ%HWULHEDOOHUHLQJHVFKDOWHಣ
WHQ*HU¦WHžEHUSU¾IHQ6LHI¾UZHOFKH6WURPಣ
VW¦UNHGLH6WHFNGRVHE]ZGHU6WURP]¦KOHU]Xಣ
JHODVVHQLVWXQGVFKDOWHQ6LHHLQHVGHUHLQJHಣ
VFKDOWHWHQ*HU¦WHDXV
(LQ)HKOHULQGHU(OHNWULNGHV*HU¦WV:HQGHQ
6LHVLFKDQGHQDXWRULVLHUWHQ.XQGHQGLHQVW
DQJH]HLJWZHUGHQGLHQLFKWLQGHU
7DEHOOHDQJHJHEHQVLQG
:$5181*
:LUHPSIHKOHQGDV*HU¦W
HUVWZLHGHU]XEHQXW]HQ
ZHQQGHU)HKOHUYROOVW¦QGLJ
EHKREHQZXUGH=LHKHQ6LH
GHQ1HW]VWHFNHUDXVGHU
6WHFNGRVHXQGVWHFNHQ6LH
LKQHUVWZLHGHUHLQZHQQ6LH
VLFKHUVLQGGDVVGDV*HU¦W
NRUUHNWIXQNWLRQLHUW
:HQGHQ6LHVLFKDQHLQHQDXWRULVLHUWHQ
.XQGHQGLHQVWZHQQ$ODUPFRGHV
'LH6S¾OXQG7URFNQXQJVHUJHEQLVVHVLQGQLFKW
]XIULHGHQVWHOOHQG
6W¸UXQJ
0¸JOLFKH8UVDFKHXQG$EKLOIH
1LFKW]XIULHGHQVWHOOHQGH6S¾ಣ
OHUJHEQLVVH
ವ
ವ
ವ
6LHKH൉7¦JOLFKHU*HEUDXFKേ൉7LSSVXQG+LQZHLVHേ
VRZLHGLH%URVFK¾UH]XP%HODGHQGHU.¸UEH
1XW]HQ6LHLQWHQVLYHUH6S¾OSURJUDPPH
5HLQLJHQ6LHGLH$XVWULWWVG¾VHQGHU6SU¾KDUPHXQG
GDV6LHE6LHKH൉5HLQLJXQJXQG3IOHJHേ
'(876&+
6W¸UXQJ
0¸JOLFKH8UVDFKHXQG$EKLOIH
1LFKW]XIULHGHQVWHOOHQGH
7URFNQXQJVHUJHEQLVVH
ವ
ವ
ವ
ವ
ವ
:HL¡H6WUHLIHQRGHUEODX
VFKLPPHUQGHU%HODJDXI*O¦ಣ
VHUQXQG*HVFKLUU
ವ
:DVVHUIOHFNHQXQGDQGHUH
)OHFNHQDXI*O¦VHUQXQG*Hಣ
VFKLUU
ವ
'DV*HVFKLUULVWQDVV
ವ
ವ
ವ
ವ
ವ
ವ
ವ
'DV*HVFKLUUVWDQG]XODQJHLPJHVFKORVVHQHQ*HU¦W
(VLVWNHLQ.ODUVS¾OPLWWHOYRUKDQGHQRGHUGLH.ODUVS¾Oಣ
PLWWHOPHQJHLVWQLFKWDXVUHLFKHQG6WHOOHQ6LHGHQ
.ODUVS¾OPLWWHO'RVLHUHUDXIHLQHK¸KHUH(LQVWHOOXQJ
.XQVWVWRIIWHLOHP¾VVHQHYHQWXHOOPLWHLQHP7XFKDEಣ
JHWURFNQHWZHUGHQ
6FKDOWHQ6LH$LU'U\HLQXPGLHEHVWH7URFNQXQJVOHLVಣ
WXQJ]XHU]LHOHQ
:LUHPSIHKOHQ,KQHQVWHWV.ODUVS¾OPLWWHO]XYHUZHQಣ
GHQDXFKZHQQ6LH0XOWL5HLQLJXQJVWDEOHWWHQEHQXWಣ
]HQ
'LH]XJHJHEHQH.ODUVS¾OPLWWHOPHQJHLVW]XKRFK
6WHOOHQ6LHHLQHJHULQJHUH.ODUVS¾OPLWWHOPHQJHHLQ
'LH5HLQLJXQJVPLWWHOPHQJHLVW]XKRFK
'LH]XJHJHEHQH.ODUVS¾OPLWWHOPHQJHLVW]XQLHGULJ
6WHOOHQ6LHHLQHK¸KHUH.ODUVS¾OPLWWHOPHQJHHLQ
'LH8UVDFKHNDQQLQGHU4XDOLW¦WGHV.ODUVS¾OPLWWHOV
OLHJHQ
6FKDOWHQ6LH$LU'U\HLQXPGLHEHVWH7URFNQXQJVOHLVಣ
WXQJ]XHU]LHOHQ
'DV3URJUDPPHQWK¦OWNHLQH7URFNQXQJVSKDVHRGHU
HLQH7URFNQXQJVSKDVHPLWQLHGULJHU7HPSHUDWXU
'HU.ODUVS¾OPLWWHO'RVLHUHULVWOHHU
'LH8UVDFKHNDQQLQGHU4XDOLW¦WGHV.ODUVS¾OPLWWHOV
OLHJHQ
'LH8UVDFKHNDQQLQGHU4XDOLW¦WGHU0XOWL5HLQLJXQJVಣ
WDEOHWWHQOLHJHQ3URELHUHQ6LHHLQHDQGHUH0DUNHDXV
RGHUVFKDOWHQ6LHGHQ.ODUVS¾OPLWWHO'RVLHUHUHLQXQG
YHUZHQGHQ6LHLKQ]XVDPPHQPLWGHQ0XOWL5HLQLಣ
JXQJVWDEOHWWHQ
'HU*HU¦WHLQQHQUDXPLVWQDVV ವ
'LHVLVWNHLQH*HU¦WHVW¸UXQJ'LH8UVDFKHLVWGLH/XIWಣ
IHXFKWLJNHLWGLHDQGHQ:¦QGHQNRQGHQVLHUW
8QJHZ¸KQOLFKH6FKDXPELOಣ
ವ
GXQJZ¦KUHQGGHV6S¾OJDQJV
ವ
9HUZHQGHQ6LHDXVVFKOLH¡OLFKVSH]LHOOI¾U*HVFKLUUಣ
VS¾OHUEHVWLPPWH5HLQLJXQJVPLWWHO
'HU.ODUVS¾OPLWWHO'RVLHUHUKDWHLQ/HFN:HQGHQ6LH
VLFKDQGHQDXWRULVLHUWHQ.XQGHQGLHQVW
5RVWVSXUHQDP%HVWHFN
'DV6S¾OZDVVHUHQWK¦OW]XYLHO6DO]6LHKH൉:DVVHU഻
HQWK¦UWHUേ
6LOEHUXQG(GHOVWDKOEHVWHFNZXUGHQ]XVDPPHQHLQಣ
JHRUGQHW2UGQHQ6LHQLFKW6LOEHUXQG(GHOVWDKOEHಣ
VWHFN]XVDPPHQHLQ
ವ
ವ
ZZZDHJFRP
6W¸UXQJ
0¸JOLFKH8UVDFKHXQG$EKLOIH
$P(QGHGHV3URJUDPPVEHಣ
ILQGHQVLFK5HLQLJXQJVPLWWHOಣ
UHVWHLP%HK¦OWHU
ವ
ವ
ವ
'DV5HLQLJXQJVPLWWHO7DEEOLHELP%HK¦OWHUVWHFNHQ
XQGZXUGHGDKHUQLFKWYROOVW¦QGLJYRP:DVVHUPLWJHಣ
QRPPHQ
'DV:DVVHUNDQQGDV5HLQLJXQJVPLWWHOQLFKWDXVGHP
%HK¦OWHUDXVVS¾OHQ$FKWHQ6LHGDUDXIGDVVGHU
6SU¾KDUPQLFKWEORFNLHUWRGHUYHUVWRSIWLVW
6WHOOHQ6LHVLFKHUGDVVGLHLP.RUEHLQJHRUGQHWHQ
*HJHQVW¦QGHHLQ˜IIQHQGHV5HLQLJXQJVPLWWHOEHK¦Oಣ
WHUVQLFKWYHUKLQGHUQ
*HU¾FKHLP*HU¦W
ವ
6LHKH൉5HLQLJXQJGHV*HU¦WHLQQHQUDXPVേ
.DONDEODJHUXQJHQDXIGHP
*HVFKLUULP,QQHQUDXPXQG
DXIGHU7¾ULQQHQVHLWH
ವ
(VEHILQGHWVLFK]XZHQLJ6DO]LP%HK¦OWHUSU¾IHQ6LH
GLH1DFKI¾OODQ]HLJH
'HU'HFNHOGHV6DO]EHK¦OWHUVLVWORFNHU
,KU/HLWXQJVZDVVHULVWKDUW6LHKH൉:DVVHUHQWK¦UWHUേ
9HUZHQGHQ6LHVWHWV6DO]DXFKZHQQ6LH0XOWL5HLQLಣ
JXQJVWDEOHWWHQQXW]HQXQGVWHOOHQ6LHGLH5HJHQHULHಣ
UXQJGHV:DVVHUHQWK¦UWHUVHLQ6LHKH൉:DVVHUHQ഻
WK¦UWHUേ
6LQGQRFK.DONU¾FNVW¦QGHYRUKDQGHQUHLQLJHQ6LH
GDV*HU¦WPLW3IOHJHPLWWHOQGLHVSH]LHOOI¾UGLHVHQ
=ZHFNYRUJHVHKHQVLQG
3URELHUHQ6LHHLQDQGHUHV5HLQLJXQJVPLWWHODXV
:HQGHQ6LHVLFKDQGHQ5HLQLJXQJVPLWWHOKHUVWHOOHU
ವ
ವ
ವ
ವ
ವ
ವ
'DV*HVFKLUULVWJODQ]ORVYHUಣ
I¦UEWVLFKRGHULVWDQJHVFKODಣ
JHQ
ವ
ವ
ವ
$FKWHQ6LHGDUDXIGDVVQXUVS¾OPDVFKLQHQIHVWHV*Hಣ
VFKLUULP*HU¦WJHVS¾OWZLUG
/DGHQXQGHQWODGHQ6LHGHQ.RUEYRUVLFKWLJ6LHKH
%URVFK¾UH]XP%HODGHQGHU.¸UEH
2UGQHQ6LHHPSILQGOLFKH*HJHQVW¦QGHLP2EHUNRUE
DQ
6LHKH൉9RUGHUHUVWHQ
,QEHWULHEQDKPHേ
൉7¦JOLFKHU*HEUDXFKേRGHU
൉7LSSVXQG
+LQZHLVHേEH]¾JOLFK
DQGHUHUP¸JOLFKHU
8UVDFKHQ
7(&+1,6&+('$7(1
$EPHVVXQJHQ
%UHLWH+¸KH7LHIH PP
(OHNWULVFKHU$QVFKOXVV
6SDQQXQJ 9
)UHTXHQ] +]
0LQPD[EDU 03D
:DVVHUGUXFN
'(876&+
:DVVHU]XIXKU
.DOWRGHU:DUPZDVVHU
PD[r&
)DVVXQJVYHUP¸JHQ
0D¡JHGHFNH
/HLVWXQJVDXIQDKPH
(LQ=XVWDQG :
$XV=XVWDQG :
:HLWHUH$QJDEHQILQGHQ6LHDXIGHP7\SHQVFKLOG
:HQQ6LH+HL¡ZDVVHUPLWXPZHOWIUHXQGOLFKHQDOWHUQDWLYHQ(QHUJLHTXHOOHQ ]%6RODUDQODJHQ DXIEHಣ
UHLWHQN¸QQHQ6LHGXUFKGHQ$QVFKOXVVGHV*HU¦WVDQGLH+HL¡ZDVVHUYHUVRUJXQJ(QHUJLHVSDUHQ
/LQN]XU(8(35(/
'DWHQEDQN
'HU45&RGHDXIGHU(QHUJLHSODNHWWH
GHV*HU¦WVELHWHWHLQHQ:HE/LQN]XU
5HJLVWULHUXQJGHV*HU¦WVLQGHU(8
(35(/'DWHQEDQN%HZDKUHQ6LHGDKHU
GLH(QHUJLHSODNHWWHDOV5HIHUHQ]
]XVDPPHQPLWGLHVHU
%HGLHQXQJVDQOHLWXQJXQGDOOHQDQGHUHQ
8QWHUODJHQGLHPLWGHP*HU¦WJHOLHIHUW
ZXUGHQDXI
,QIRUPDWLRQHQEH]¾JOLFKGHU
*HU¦WHOHLVWXQJILQGHQ6LHLQGHU(8
(35(/'DWHQEDQNPLW+LOIHGHV/LQNV
KWWSVHSUHOHFHXURSDHXVRZLHPLWGHP
0RGHOOQDPHQXQGGHU3URGXNWQXPPHU
GLH6LHDXIGHP7\SHQVFKLOGGHV*HU¦WV
ILQGHQ6LHKH.DSLWHO
ಱ*HU¦WHEHVFKUHLEXQJಯ
:HLWHUH(LQ]HOKHLWHQ]XU(QHUJLHSODNHWWH
ILQGHQ6LHDXIZZZWKHHQHUJ\ODEHOHX
80:(/77,336
5HF\FHOQ6LH0DWHULDOLHQPLWGHP
(QWVRUJHQ6LH*HU¦WHPLWGLHVHP6\PERO
6\PERO (QWVRUJHQ6LHGLH
9HUSDFNXQJLQGHQHQWVSUHFKHQGHQ
5HF\FOLQJEHK¦OWHUQ5HF\FHOQ6LH]XP
8PZHOWXQG*HVXQGKHLWVVFKXW]
HOHNWULVFKHXQGHOHNWURQLVFKH*HU¦WH
QLFKWPLWGHP+DXVP¾OO%ULQJHQ6LH
GDV*HU¦W]X,KUHU¸UWOLFKHQ
6DPPHOVWHOOHRGHUZHQGHQ6LHVLFKDQ
,KU*HPHLQGHDPW
ZZZDHJFRP
7$%/('(60$7,Š5(6
,1)250$7,216'(6‹&85,7‹ &216,*1(6'(6‹&85,7‹ '(6&5,37,21'(/ $33$5(,/ %$1'($8'(&200$1'(6 352*5$00(6
5‹*/$*(6 $9$17/$35(0,Š5(87,/,6$7,21
87,/,6$7,214827,',(11( &216(,/6 (175(7,(1(71(772<$*( '‹3$11$*(
&$5$&7‹5,67,48(67(&+1,48(6 3285'(65‹68/7$763$5)$,76
0HUFLG DYRLUFKRLVLFHSURGXLW$(*1RXVO DYRQVFRQ©XSRXUYRXVRIIULUGHV
SHUIRUPDQFHVLUU«SURFKDEOHVSHQGDQWORQJWHPSVDYHFGHVWHFKQRORJLHV
LQQRYDQWHVTXLVLPSOLILHQWODYLHDXWDQWGHFDUDFW«ULVWLTXHVTXHYRXVQH
WURXYHUH]SHXW¬WUHSDVVXUGHVDSSDUHLOVRUGLQDLUHV9HXLOOH]SUHQGUHTXHOTXHV
LQVWDQWVSRXUOLUHFHWWHQRWLFHDILQG XWLOLVHUDXPLHX[YRWUHDSSDUHLO
9LVLWH]QRWUHVLWH:HESRXU
2EWHQLUGHVFRQVHLOVG XWLOLVDWLRQGHVEURFKXUHVXQG«SDQQHXUGHV
LQIRUPDWLRQVVXUOHVHUYLFHHWOHVU«SDUDWLRQV
ZZZDHJFRPVXSSRUW
(QUHJLVWUHUYRWUHSURGXLWSRXUXQPHLOOHXUVHUYLFH
ZZZUHJLVWHUDHJFRP
$FKHWHUGHVDFFHVVRLUHVGHVFRQVRPPDEOHVHWGHVSLªFHVGHUHFKDQJH
G RULJLQHSRXUYRWUHDSSDUHLO
ZZZDHJFRPVKRS
6(59,&((7$66,67$1&(‚/$&/,(17Š/(
8WLOLVH]WRXMRXUVGHVSLªFHVGHUHFKDQJHG RULJLQH
$YDQWGHFRQWDFWHUQRWUHFHQWUHGHVHUYLFHDJU««DVVXUH]YRXVGHGLVSRVHUGHV
LQIRUPDWLRQVVXLYDQWHV0RGªOH31&1XP«URGHV«ULH
/HVLQIRUPDWLRQVVHWURXYHQWVXUODSODTXHVLJQDO«WLTXH
$YHUWLVVHPHQW0LVHHQJDUGH,QIRUPDWLRQGHV«FXULW«
,QIRUPDWLRQVJ«Q«UDOHVHWFRQVHLOV
,QIRUPDWLRQVHQYLURQQHPHQWDOHV
6RXVU«VHUYHGHPRGLILFDWLRQV
,1)250$7,216'(6‹&85,7‹
$YDQWG LQVWDOOHUHWG XWLOLVHUFHWDSSDUHLOOLVH]
VRLJQHXVHPHQWOHVLQVWUXFWLRQVIRXUQLHV/HIDEULFDQWQH
)5$1‰$,6
SRXUUD¬WUHWHQXSRXUUHVSRQVDEOHGHVEOHVVXUHVHW
G«J¤WVU«VXOWDQWG XQHPDXYDLVHLQVWDOODWLRQRX
XWLOLVDWLRQ&RQVHUYH]WRXMRXUVOHVLQVWUXFWLRQVGDQVXQ
OLHXV½UHWDFFHVVLEOHSRXUYRXV\U«I«UHUXOW«ULHXUHPHQW
6«FXULW«GHVHQIDQWVHWGHVSHUVRQQHV
YXOQ«UDEOHV
ವ
ವ
ವ
ವ
ವ
ವ
ವ
&HWDSSDUHLOSHXW¬WUHXWLOLV«SDUGHVHQIDQWV¤J«V
G DXPRLQVDQVHWSDUGHVSHUVRQQHVD\DQWGHV
FDSDFLW«VSK\VLTXHVVHQVRULHOOHVRXPHQWDOHV
U«GXLWHVRXG«QX«HVGಬH[S«ULHQFHRXGH
FRQQDLVVDQFHV LOVVRQWFRUUHFWHPHQWVXUYHLOO«VRXVL
GHVLQVWUXFWLRQVUHODWLYHV¢O XWLOLVDWLRQGHO DSSDUHLOHQ
WRXWHV«FXULW«OHXURQW«W«GRQQ«HVHWVಬLOV
FRPSUHQQHQWOHVULVTXHVHQFRXUXV
/HVHQIDQWVHQWUHHWDQVHWOHVSHUVRQQHVD\DQWXQ
KDQGLFDSWUªVLPSRUWDQWHWFRPSOH[HGRLYHQW¬WUH
WHQXV¢O «FDUWGHO DSSDUHLO¢PRLQVG ¬WUHVXUYHLOO«V
HQSHUPDQHQFH
/HVHQIDQWVGHPRLQVGHDQVGRLYHQW¬WUHWHQXV¢
O «FDUWGHO DSSDUHLO¢PRLQVG ¬WUHVXUYHLOO«VHQ
SHUPDQHQFH
1HODLVVH]SDVOHVHQIDQWVMRXHUDYHFO DSSDUHLO
1HODLVVH]SDVOHVG«WHUJHQWV¢ODSRUW«HGHVHQIDQWV
7HQH]OHVHQIDQWVHWOHVDQLPDX[«ORLJQ«VGH
O DSSDUHLOORUVTXHODSRUWHHVWRXYHUWH
/HQHWWR\DJHHWO HQWUHWLHQQHGRLYHQWSDV¬WUH
HIIHFWX«VSDUGHVHQIDQWVVDQVVXUYHLOODQFH
6«FXULW«J«Q«UDOH
ವ
ವ
&HWDSSDUHLOHVWFRQ©XXQLTXHPHQWSRXUXQXVDJH
GRPHVWLTXHHWGHVVLWXDWLRQVWHOOHVTXH
ದ E¤WLPHQWVGHIHUPHFXLVLQHVU«VHUY«HVDX[
HPSOR\«VGDQVOHVPDJDVLQVEXUHDX[HWDXWUHV
OLHX[GHWUDYDLO
ದ SRXUXQHXWLOLVDWLRQSULY«HSDUOHVFOLHQWVGDQVGHV
K¶WHOVHWDXWUHVOLHX[GHV«MRXU
1HPRGLILH]SDVOHVFDUDFW«ULVWLTXHVGHFHWDSSDUHLO
ZZZDHJFRP
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
/DSUHVVLRQGHO HDXHQIRQFWLRQQHPHQW PLQLPDOHHW
PD[LPDOH GRLWVHVLWXHUHQWUH EDU
03D
5HVSHFWH]OHQRPEUHPD[LPDOGHFRXYHUWV
6LOHF¤EOHG DOLPHQWDWLRQHVWHQGRPPDJ«LOGRLW¬WUH
UHPSODF«SDUOHIDEULFDQWXQVHUYLFHGHPDLQWHQDQFH
DJU««RXXQWHFKQLFLHQTXDOLIL«DILQG «YLWHUWRXW
GDQJHU
3ODFH]OHVFRXYHUWVGDQVOHSDQLHU¢FRXYHUWVDYHF
OHVH[WU«PLW«VSRLQWXHVYHUVOHEDVRXSODFH]OHV
GDQVOHEDF¢FRXYHUWVHQSRVLWLRQKRUL]RQWDOHERUGV
WUDQFKDQWVYHUVOHEDV
1HODLVVH]SDVODSRUWHGHO DSSDUHLORXYHUWHVDQV
VXUYHLOODQFHSRXU«YLWHUGHYRXVSUHQGUH
DFFLGHQWHOOHPHQWOHVSLHGVGHGDQV
$YDQWWRXWHRS«UDWLRQG HQWUHWLHQ«WHLJQH]O DSSDUHLOHW
G«EUDQFKH]ODILFKHGHODSULVHVHFWHXU
1HSXOY«ULVH]SDVG HDXQLGHYDSHXU¢KDXWHSUHVVLRQ
SRXUQHWWR\HUO DSSDUHLO
6LO DSSDUHLOGLVSRVHG RULILFHVG D«UDWLRQ¢ODEDVH
YHLOOH]¢QHSDVOHVFRXYULUSDUH[DYHFGHOD
PRTXHWWH
/ DSSDUHLOGRLW¬WUHUDFFRUG«DXFLUFXLWG HDX¢O DLGH
GHVWX\DX[QHXIVIRXUQLV1 XWLOLVH]SDVGHWX\DX[
SURYHQDQWG DQFLHQVDSSDUHLOV
&216,*1(6'(6‹&85,7‹
,QVWDOODWLRQ
$9(57,66(0(17
/ DSSDUHLOGRLW¬WUHLQVWDOO«
XQLTXHPHQWSDUXQ
SURIHVVLRQQHOTXDOLIL«
ವ
ವ
ವ
ವ
5HWLUH]O LQW«JUDOLW«GHO HPEDOODJH
1 LQVWDOOH]SDVHWQHEUDQFKH]SDVXQ
DSSDUHLOHQGRPPDJ«
3RXUGHVUDLVRQVGHV«FXULW«
Q XWLOLVH]SDVO DSSDUHLODYDQWGHO DYRLU
LQVWDOO«GDQVODVWUXFWXUHHQFDVWU«H
6XLYH]VFUXSXOHXVHPHQWOHV
LQVWUXFWLRQVG LQVWDOODWLRQIRXUQLHV
DYHFO DSSDUHLO
ವ
ವ
ವ
6R\H]WRXMRXUVYLJLODQWVORUVTXHYRXV
G«SODFH]O DSSDUHLOFDULOHVWORXUG
8WLOLVH]WRXMRXUVGHVJDQWVGHV«FXULW«
HWGHVFKDXVVXUHVIHUP«HV
1 LQVWDOOH]SDVO DSSDUHLORXQH
O XWLOLVH]SDVGDQVXQHQGURLWR»OD
WHPS«UDWXUHDPELDQWHHVWLQI«ULHXUH¢
r&
,QVWDOOH]O DSSDUHLOGDQVXQOLHXV½UHW
DGDSW«U«SRQGDQWDX[H[LJHQFHV
G LQVWDOODWLRQ
)5$1‰$,6
www.youtube.com/electrolux
www.youtube.com/aeg
ವ
How to install your AEG
Semi Integrated Dishwasher
ವ
5DFFRUGHPHQW«OHFWULTXH
MXVTX ¢FHTX HOOHVRLWSDUIDLWHPHQW
SURSUHHWFODLUH
3HQGDQWHWDSUªVODSUHPLªUH
XWLOLVDWLRQGHO DSSDUHLOY«ULILH]
TX DXFXQHIXLWHQ HVWYLVLEOH
/HWX\DXG DUULY«HG HDXSRVVªGHXQH
YDQQHGHV«FXULW«HWXQHJDLQHDYHF
XQF¤EOHG DOLPHQWDWLRQ«OHFWULTXH
LQWHUQH
$9(57,66(0(17
5LVTXHG LQFHQGLHRX
G «OHFWURFXWLRQ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
/ಬDSSDUHLOGRLW¬WUHUHOL«¢ODWHUUH
$VVXUH]YRXVTXHOHVSDUDPªWUHV
ILJXUDQWVXUODSODTXHVLJQDO«WLTXH
FRUUHVSRQGHQWDX[GRQQ«HV
«OHFWULTXHVQRPLQDOHGHOಬDOLPHQWDWLRQ
VHFWHXU
8WLOLVH]WRXMRXUVXQHSULVHGHFRXUDQW
GHV«FXULW«FRUUHFWHPHQWLQVWDOO«H
1 XWLOLVH]SDVG DGDSWDWHXUVPXOWLSULVH
HWGHUDOORQJHV
9HLOOH]¢QHSDVHQGRPPDJHUODILFKH
VHFWHXUQLOHF¤EOHG DOLPHQWDWLRQ/H
UHPSODFHPHQWGXF¤EOHGಬDOLPHQWDWLRQ
GHOಬDSSDUHLOGRLW¬WUHHIIHFWX«SDU
QRWUHVHUYLFHDSUªVYHQWHDJU««
1HEUDQFKH]ODILFKHVHFWHXUGDQVOD
SULVHVHFWHXUTX ¢ODILQGH
O LQVWDOODWLRQ$VVXUH]YRXVTXHOD
SULVHVHFWHXUHVWDFFHVVLEOHDSUªV
O LQVWDOODWLRQ
1HWLUH]SDVVXUOHF¤EOHVHFWHXUSRXU
G«EUDQFKHUO DSSDUHLO7LUH]WRXMRXUV
VXUODILFKHGHODSULVHVHFWHXU
&HWDSSDUHLOHVWIRXUQLDYHFXQF¤EOH
G DOLPHQWDWLRQGH$6LYRXVGHYH]
FKDQJHUOHIXVLEOHGHODILFKHVHFWHXU
XWLOLVH]XQLTXHPHQWXQIXVLEOH$
DSSURXY«$67$ %6
5R\DXPH8QLHW,UODQGH
XQLTXHPHQW 5DFFRUGHPHQW¢O DUULY«H
G HDX
ವ
ವ
9HLOOH]¢QHSDVHQGRPPDJHUOHV
WX\DX[GHFLUFXODWLRQG HDX
$YDQWG LQVWDOOHUGHVWX\DX[QHXIV
GHVWX\DX[Q D\DQWSDVVHUYLGHSXLV
ORQJWHPSVORUVTX XQHU«SDUDWLRQD
«W«HIIHFWX«HRXTX XQQRXYHDX
GLVSRVLWLID«W«LQVWDOO« FRPSWHXUV
G HDXHWF ODLVVH]O HDXV «FRXOHU
ವ
$9(57,66(0(17
7HQVLRQGDQJHUHXVH
6LOHWX\DXG DUULY«HG HDXHVW
HQGRPPDJ«IHUPH]LPP«GLDWHPHQW
OHURELQHWG HDXHWG«EUDQFKH]ODILFKH
GHODSULVHVHFWHXU&RQWDFWH]OH
VHUYLFHDSUªVYHQWHSRXUUHPSODFHUOH
WX\DXG DUULY«HG HDX
8WLOLVDWLRQ
ವ
ವ
ವ
ವ
ವ
ವ
1HSODFH]SDVGHSURGXLWV
LQIODPPDEOHVRXG «O«PHQWVLPELE«V
GHSURGXLWVLQIODPPDEOHV¢O LQW«ULHXU
RX¢SUR[LPLW«GHO DSSDUHLOQLVXU
FHOXLFL
/HVSURGXLWVGHODYDJHSRXUODYH
YDLVVHOOHVRQWGDQJHUHX[6XLYH]OHV
FRQVLJQHVGHV«FXULW«ILJXUDQWVXU
O HPEDOODJHGXSURGXLWGHODYDJH
1HEXYH]SDVO HDXGHO DSSDUHLOQH
MRXH]SDVDYHF
1 HQOHYH]SDVODYDLVVHOOHGH
O DSSDUHLODYDQWODILQGXSURJUDPPH,O
VHSHXWTXHODYDLVVHOOHFRQWLHQQH
HQFRUHGXSURGXLWGHODYDJH
1HSRVH]SDVGಬREMHWVHWQಬDSSOLTXH]
SDVGHSUHVVLRQVXUODSRUWHRXYHUWH
GHO DSSDUHLO
'HODYDSHXUFKDXGHSHXWV «FKDSSHU
GHO DSSDUHLOVLYRXVRXYUH]ODSRUWH
SHQGDQWOHG«URXOHPHQWG XQ
SURJUDPPH
ZZZDHJFRP
‹FODLUDJHLQW«ULHXU
$9(57,66(0(17
5LVTXHGHEOHVVXUH
ವ
ವ
&RQFHUQDQWODOHVODPSH V ¢
OಬLQW«ULHXUGHFHSURGXLWHWOHVODPSHV
GHUHFKDQJHYHQGXHVV«SDU«PHQW
&HVODPSHVVRQWFRQ©XHVSRXU
U«VLVWHU¢GHVFRQGLWLRQVSK\VLTXHV
H[WU¬PHVGDQVOHVDSSDUHLOV
«OHFWURP«QDJHUVWHOOHVTXHOD
WHPS«UDWXUHOHVYLEUDWLRQVOಬKXPLGLW«
RXVRQWFRQ©XHVSRXUVLJQDOHUGHV
LQIRUPDWLRQVVXUOHVWDWXWRS«UDWLRQQHO
GHOಬDSSDUHLO(OOHVQHVRQWSDV
GHVWLQ«HV¢¬WUHXWLOLV«HVGDQV
G DXWUHVDSSOLFDWLRQVHWQH
FRQYLHQQHQWSDV¢Oಬ«FODLUDJHGHV
SLªFHVGಬXQORJHPHQW
3RXUUHPSODFHUO «FODLUDJHLQW«ULHXU
FRQWDFWH]OHVHUYLFHDSUªVYHQWH
DJU««
6HUYLFH
ವ
ವ
ವ
3RXUU«SDUHUO DSSDUHLOFRQWDFWH]XQ
VHUYLFHDSUªVYHQWHDJU««8WLOLVH]
H[FOXVLYHPHQWGHVSLªFHVG RULJLQH
9HXLOOH]QRWHUTXಬXQHDXWRU«SDUDWLRQ
RXXQHU«SDUDWLRQQRQSURIHVVLRQQHOOH
SHXYHQWDYRLUGHVFRQV«TXHQFHVVXU
ODV«FXULW«HWDQQXOHUODJDUDQWLH
/HVSLªFHVGHUHFKDQJHVXLYDQWHV
VHURQWGLVSRQLEOHVSHQGDQWDQV
DSUªVOಬDUU¬WGXPRGªOHPRWHXU
SRPSHGHFLUFXODWLRQHWGHYLGDQJH
«O«PHQWVFKDXIIDQWVGRQW
ವ
WKHUPRSRPSHVFDQDOLVDWLRQVHW
«TXLSHPHQWVFRUUHVSRQGDQWVGRQW
WX\DX[YDOYHVILOWUHVHW«OHFWURYDQQHV
DTXDVWRSV SLªFHVVWUXFWXUHOOHVHW
LQW«ULHXUHVOL«HVDX[DVVHPEODJHVGH
SRUWHVFDUWHVGHFLUFXLWVLPSULP«V
DIILFKDJHV«OHFWURQLTXHVSUHVVRVWDWV
WKHUPRVWDWVHWFDSWHXUVORJLFLHOHW
ILUPZDUHGRQWORJLFLHOGH
U«LQLWLDOLVDWLRQ9HXLOOH]QRWHUTXH
FHUWDLQHVGHFHVSLªFHVGHUHFKDQJH
QHVRQWGLVSRQLEOHVTXಬDXSUªVGH
U«SDUDWHXUVSURIHVVLRQQHOVHWTXH
WRXWHVOHVSLªFHVGHUHFKDQJHQHVRQW
SDVDGDSW«HV¢WRXVOHVPRGªOHV
/HVSLªFHVGHUHFKDQJHVXLYDQWHV
VHURQWGLVSRQLEOHVSHQGDQWDQV
DSUªVOಬDUU¬WGXPRGªOHFKDUQLªUHHW
MRLQWVGHSRUWHDXWUHVMRLQWVEUDV
G DVSHUVLRQILOWUHVGHYLGDQJH
VXSSRUWVLQW«ULHXUVHWS«ULSK«ULTXHV
HQSODVWLTXHWHOVTXHSDQLHUVHW
FRXYHUFOHV
0LVHDXUHEXW
$9(57,66(0(17
5LVTXHGHEOHVVXUHRX
G DVSK\[LH
ವ
ವ
ವ
'«EUDQFKH]O DSSDUHLOGH
O DOLPHQWDWLRQ«OHFWULTXH
&RXSH]OHF¤EOHG DOLPHQWDWLRQHW
PHWWH]OHDXUHEXW
5HWLUH]OHGLVSRVLWLIGHYHUURXLOODJHGH
ODSRUWHSRXUHPS¬FKHUOHVHQIDQWVHW
OHVDQLPDX[GHV HQIHUPHUGDQV
O DSSDUHLO
'(6&5,37,21'(/ $33$5(,/
/HJUDSKLTXHFLGHVVRXVHVW
XQLTXHPHQWXQHYXH
GಬHQVHPEOHGXSURGXLW3RXU
GHVLQIRUPDWLRQVSOXV
G«WDLOO«HVFRQVXOWH]OHV
DXWUHVFKDSLWUHVHWRXOHV
GRFXPHQWVIRXUQLVDYHF
OಬDSSDUHLO
)5$1‰$,6
1
2
11
10
9
8 7
6
%UDVG DVSHUVLRQVXS«ULHXU
%UDVG DVSHUVLRQLQI«ULHXU
)LOWUHV
3ODTXHVLJQDO«WLTXH
5«VHUYRLUGHVHOU«J«Q«UDQW
)HQWHG D«UDWLRQ
5
4
3
'LVWULEXWHXUGHOLTXLGHGHULQ©DJH
'LVWULEXWHXUGHG«WHUJHQW
3DQLHU¢FRXYHUWV
3DQLHULQI«ULHXU
3DQLHUVXS«ULHXU
%$1'($8'(&200$1'(6
1
2
6
3
5
4
ZZZDHJFRP
9R\DQW0DUFKH$UU¬W
,QGLFDWHXUGHSURJUDPPH
9R\DQWV
7RXFKHGHG«SDUWGLII«U«
7RXFKH'«SDUW
6«OHFWHXUGHSURJUDPPH
9R\DQWV
9R\DQW
'HVFULSWLRQ
9R\DQWGHSKDVHGHV«FKDJH,OHVWDOOXP«ORUVTXHYRXVV«OHFWLRQQH]XQ
SURJUDPPHDYHFODSKDVHGHV«FKDJH,OFOLJQRWHDXFRXUVGHODSKDVHGH
V«FKDJH
9R\DQWGXVHOU«J«Q«UDQW,OV DOOXPHORUVTXHOHU«VHUYRLUGHVHOU«J«Q«UDQW
GRLW¬WUHUHPSOL,OHVWWRXMRXUV«WHLQWORUVTXHOHSURJUDPPHHVWHQFRXUV
9R\DQWGXOLTXLGHGHULQ©DJH,OV DOOXPHORUVTXHOHGLVWULEXWHXUGHOLTXLGH
GHULQ©DJHGRLW¬WUHUHPSOL,OHVWWRXMRXUV«WHLQWORUVTXHOHSURJUDPPHHVW
HQFRXUV
9R\DQWGHSKDVHGHODYDJH,OV DOOXPHDXFRXUVGHVSKDVHVGHODYDJHHW
GHULQ©DJH
9R\DQWGHILQ,OV DOOXPHORUVTXHOHSURJUDPPHHVWWHUPLQ«
352*5$00(6
/HQXP«URGHVSURJUDPPHVLQGLTX«GDQVOHWDEOHDXSHXWQHSDVFRUUHVSRQGUH¢OHXU
RUGUHVXUOHEDQGHDXGHFRPPDQGH
3URJUDPPH
7\SHGHFKDUJH
'HJU«GHVDOLVVX഻
UH
3KDVHVGXSURJUDPPH
ವ
ವ
ವ
ವ
9DLVVHOOH
&RXYHUWV
&DVVHUROHV
3R¬OHV
ವ
ವ
1RUPDOH
/«JªUHPHQWVªಣ
FKH
ವ
ವ
ವ
ವ
ವ
ವ
3U«ODYDJH
/DYDJH¢r&
5LQ©DJHLQWHUP«GLDLUH
5LQ©DJHILQDO¢r&
6«FKDJH
$LU'U\
ವ
ವ
ವ
ವ
9DLVVHOOH
&RXYHUWV
&DVVHUROHV
3R¬OHV
ವ
1RUPDOH¢WUªV
VDOH
6«FK«H
ವ
ವ
ವ
ವ
ವ
ವ
3U«ODYDJH
/DYDJH¢r&
5LQ©DJHLQWHUP«GLDLUH
5LQ©DJHILQDO¢r&
6«FKDJH
$LU'U\
ವ
ವ
ವ
ವ
9DLVVHOOH
&RXYHUWV
&DVVHUROHV
3R¬OHV
ವ
ವ
1RUPDOH
/«JªUHPHQWVªಣ
FKH
ವ
ವ
ವ
ವ
ವ
/DYDJH¢r&
5LQ©DJHLQWHUP«GLDLUH
5LQ©DJHILQDO¢r&
6«FKDJH
$LU'U\
ವ
)5$1‰$,6
3URJUDPPH
7\SHGHFKDUJH
'HJU«GHVDOLVVX഻
UH
3KDVHVGXSURJUDPPH
ವ
ವ
ವ
7RXVW\SHVGH
YDLVVHOOH
7RXVGHJU«VGH
VDOLVVXUH
3U«ODYDJH
&HSURJUDPPHYRXVSHUPHWG RSWLPLVHUYRWUHFRQVRPPDWLRQG HDXHWG «QHUJLHSRXUODYDLVVHOOHHWOHV
FRXYHUWVQRUPDOHPHQWVDOHV,OV DJLWGXSURJUDPPHVWDQGDUGSRXUOHVLQVWLWXWVGHWHVWV&HSURJUDPPH
SHUPHWGಬ«YDOXHUODFRQIRUPLW«DYHFODU«JOHPHQWDWLRQGHOD&RPPLVVLRQ 8( (FRGHVLJQ
$YHFFHSURJUDPPHYRXVSRXYH]UDSLGHPHQWULQFHUOHVU«VLGXVDOLPHQWDLUHVGHODYDLVVHOOHHW«YLWHUOD
IRUPDWLRQG RGHXUVGDQVO DSSDUHLO1 XWLOLVH]SDVGHSURGXLWGHODYDJHDYHFFHSURJUDPPH
9DOHXUVGHFRQVRPPDWLRQ
3URJUDPPH (DX
O
‹QHUJLH
N:K
'XU«H
PLQ
/HVYDOHXUVGHFRQVRPPDWLRQSHXYHQWFKDQJHUHQIRQFWLRQGHODSUHVVLRQHWGHODWHPS«UDWXUHGH
O HDXGHVYDULDWLRQVGHO DOLPHQWDWLRQ«OHFWULTXHGHODTXDQWLW«GHYDLVVHOOHFKDUJ«HGXGHJU«GHVDOLVVXಣ
UHDLQVLTXHGHVRSWLRQVV«OHFWLRQQ«HV
/HVYDOHXUVSRXUOHVSURJUDPPHVDXWUHVTXH(&2VRQWIRXUQLHVXQLTXHPHQW¢WLWUHLQGLFDWLI
&RQIRUP«PHQW¢ODU«JOHPHQWDWLRQ
&RQIRUP«PHQW¢ODU«JOHPHQWDWLRQ
,QIRUPDWLRQVSRXUOHVLQVWLWXWVGHWHVW
3RXUUHFHYRLUOHVLQIRUPDWLRQVQ«FHVVDLUHV¢ODPLVHHQĕXYUHGHVWHVWVGH
SHUIRUPDQFHV SDUH[FRQIRUP«PHQW¢ODQRUPH(1 HQYR\H]XQHPDLO¢
O DGUHVVH
LQIRWHVW#GLVKZDVKHUSURGXFWLRQFRP
'DQVYRWUHGHPDQGHYHXLOOH]LQGLTXHUODU«I«UHQFHGXSURGXLW 31& VLWX«HVXUOD
SODTXHVLJQDO«WLTXH
3RXUWRXWHDXWUHTXHVWLRQFRQFHUQDQWYRWUHODYHYDLVVHOOHYHXLOOH]YRXVUHSRUWHUDX
PDQXHOG XWLOLVDWLRQIRXUQLDYHFYRWUHDSSDUHLO
5‹*/$*(6
0RGH3URJUDPPDWLRQHW
PRGH8WLOLVDWHXU
/RUVTXHO DSSDUHLOHVWHQPRGH
3URJUDPPDWLRQLOHVWSRVVLEOHGH
V«OHFWLRQQHUXQSURJUDPPHHWG HQWUHUHQ
PRGH8WLOLVDWHXU
5«JODJHVGLVSRQLEOHVHQPRGH
XWLOLVDWHXU
ವ /HQLYHDXGHO DGRXFLVVHXUG HDXHQ
IRQFWLRQGHODGXUHW«GHO HDX
ವ / DFWLYDWLRQRXODG«VDFWLYDWLRQGHOD
QRWLILFDWLRQGXGLVWULEXWHXUGHOLTXLGH
GHULQ©DJHYLGH
ZZZDHJFRP
ವ
$FWLYDWLRQRXG«VDFWLYDWLRQGH$LU'U\
$GRXFLVVHXUG HDX
/ DSSDUHLOFRQVHUYHOHVU«JODJHV
HQUHJLVWU«V3DUFRQV«TXHQWYRXV
Q DYH]SDV¢OHVV«OHFWLRQQHU¢
QRXYHDXDYDQWFKDTXHF\FOH
/ DGRXFLVVHXUG HDX«OLPLQHOHVPLQ«UDX[
GHO DUULY«HG HDXTXLSRXUUDLHQWDYRLUXQ
LPSDFWQ«JDWLIVXUOHVU«VXOWDWVGHODYDJH
HWVXUO DSSDUHLO
&RPPHQWU«JOHUOHPRGH
3URJUDPPDWLRQ
3OXVODWHQHXUHQPLQ«UDX[HVW«OHY«H
SOXVO HDXHVWGXUH/DGXUHW«GHO HDXHVW
PHVXU«HHQ«FKHOOHVG «TXLYDOHQFH
/ DSSDUHLOHVWHQPRGH3URJUDPPDWLRQ
ORUVTXHOHYR\DQW0DUFKH$UU¬WV DOOXPH
/ DGRXFLVVHXUGRLW¬WUHU«JO«HQIRQFWLRQ
GXGHJU«GHGXUHW«GHO HDXGHYRWUH
U«JLRQ9RWUHFRPSDJQLHGHVHDX[SHXW
YRXVLQGLTXHUODGXUHW«GHO HDXGDQV
YRWUHU«JLRQ,OHVWLPSRUWDQWGHU«JOHU
O DGRXFLVVHXUG HDXVXUXQQLYHDX
DG«TXDWSRXUYRXVJDUDQWLUGHERQV
U«VXOWDWVGHODYDJH
HWTXHOHYR\DQW
FOLJQRWHU
FRPPHQFH¢
$SUªVO DFWLYDWLRQO DSSDUHLOHVWHQPRGH
3URJUDPPDWLRQSDUG«IDXW6LFHQ HVW
SDVOHFDVV«OHFWLRQQH]OHPRGH
3URJUDPPDWLRQGHODID©RQVXLYDQWH
0DLQWHQH]ODWRXFKH HQIRQF«HMXVTX ¢
FHTXHO DSSDUHLOSDVVHHQPRGH
3URJUDPPDWLRQ
'XUHW«GHO HDX
'HJU«VDOOH഻
PDQGV rG+
'HJU«VIUDQ഻
©DLV rI+
PPROO
'HJU«V
&ODUNH
5«JODJHGXQLYHDX
GHO DGRXFLVVHXU
G HDX
5«JODJHVG XVLQH
1 XWLOLVH]SDVGHVHO¢FHQLYHDX
4XHOTXHVRLWOHW\SHGHG«WHUJHQW
XWLOLV«U«JOH]OHQLYHDXGHGXUHW«GH
O HDXDSSURSUL«DILQG DFWLYHUOHYR\DQW
GHUHPSOLVVDJHGXVHOU«J«Q«UDQW
/HVSDVWLOOHVWRXWHQ
FRQWHQDQWGXVHOU«J«Q«UDQW
QHVRQWSDVDVVH]HIILFDFHV
SRXUDGRXFLUO HDXGXUH
3URFHVVXVGHU«J«Q«UDWLRQ
)5$1‰$,6
3RXUOHIRQFWLRQQHPHQWFRUUHFWGH
OಬDGRXFLVVHXUGಬHDXODU«VLQHGX
GLVSRVLWLIDGRXFLVVHXUGRLW¬WUH
U«JXOLªUHPHQWU«J«Q«U«H&HSURFHVVXV
HVWDXWRPDWLTXHHWIDLWSDUWLHGX
IRQFWLRQQHPHQWQRUPDOGXODYHYDLVVHOOH
6LODTXDQWLW«GಬHDXSUHVFULWH YRLUOHV
YDOHXUVGDQVOHWDEOHDX D«W«XWLOLV«H
GHSXLVOHGHUQLHUSURFHVVXVGH
U«J«Q«UDWLRQXQQRXYHDXSURFHVVXVGH
U«J«Q«UDWLRQVHUDODQF«HQWUHOHULQ©DJH
ILQDOHWODILQGXSURJUDPPH
5«JODJHGXQLYHDX
GHO DGRXFLVVHXU
G HDX
4XDQWLW«G HDX O
(QFDVGHU«JODJH«OHY«GHOಬDGRXFLVVHXU
GಬHDXFHODSHXW«JDOHPHQWVHSURGXLUH
DXPLOLHXGXSURJUDPPHDYDQWOH
ULQ©DJH GHX[IRLVSHQGDQWXQ
SURJUDPPH /HODQFHPHQWGHOD
U«J«Q«UDWLRQQಬDDXFXQLPSDFWVXUOD
GXU«HGXF\FOHVDXIVಬLOVHSURGXLWDX
PLOLHXG XQSURJUDPPHRX¢ODILQGಬXQ
SURJUDPPHDYHFXQHFRXUWHSKDVHGH
V«FKDJH'DQVFHVFDVODU«J«Q«UDWLRQ
SURORQJHODGXU«HWRWDOHGಬXQSURJUDPPH
GHPLQXWHVVXSSO«PHQWDLUHV
(QVXLWHOHULQ©DJHGHOಬDGRXFLVVHXU
GಬHDXTXLGXUHPLQXWHVSHXW
FRPPHQFHUDXFRXUVGXP¬PHF\FOHRX
DXG«EXWGXSURJUDPPHVXLYDQW&HWWH
DFWLYLW«DXJPHQWHODFRQVRPPDWLRQ
GಬHDXWRWDOHGಬXQSURJUDPPHGHOLWUHV
VXSSO«PHQWDLUHVHWODFRQVRPPDWLRQ
«QHUJ«WLTXHWRWDOHGಬXQSURJUDPPHGH
:KVXSSO«PHQWDLUHV/HULQ©DJHGH
OಬDGRXFLVVHXUVHWHUPLQHDYHFXQH
YLGDQJHFRPSOªWH
&KDTXHULQ©DJHGಬDGRXFLVVHXUHIIHFWX«
SOXVLHXUVSRVVLEOHVDXFRXUVGXP¬PH
F\FOH SHXWSURORQJHUODGXU«HGX
SURJUDPPHGHPLQXWHV
VXSSO«PHQWDLUHVVಬLOVHSURGXLW¢
QಬLPSRUWHTXHOSRLQWDXG«EXWRXDX
PLOLHXGಬXQSURJUDPPH
7RXWHVOHVYDOHXUVGH
FRQVRPPDWLRQLQGLTX«HV
GDQVFHWWHVHFWLRQVRQW
G«WHUPLQ«HVFRQIRUP«PHQW
¢ODQRUPHDFWXHOOHPHQWHQ
YLJXHXUGDQVGHVFRQGLWLRQV
GHODERUDWRLUHDYHFXQH
GXUHW«GHOಬHDXGH
PPRO/FRQIRUP«PHQW
DXUªJOHPHQW
DGRXFLVVHXUGಬHDXQLYHDX
/DSUHVVLRQHWOD
WHPS«UDWXUHGHOಬHDXDLQVL
TXHOHVYDULDWLRQVGH
OಬDOLPHQWDWLRQVHFWHXU
SHXYHQWPRGLILHUOHVYDOHXUV
&RPPHQWU«JOHUOHQLYHDXGH
O DGRXFLVVHXUG HDX
/ DSSDUHLOGRLW¬WUHHQPRGH
3URJUDPPDWLRQ
$VVXUH]YRXVTXHO LQGLFDWHXUGH
SURJUDPPHGXV«OHFWHXUHVWVXUOD
SRVLWLRQ0DUFKH$UU¬W
3RXUHQWUHUHQPRGHXWLOLVDWHXU
PDLQWHQH]ODWRXFKH HQIRQF«H
6LPXOWDQ«PHQWWRXUQH]OHV«OHFWHXU
YHUVODJDXFKHMXVTX ¢FHTXH
O LQGLFDWHXUGHSURJUDPPHLQGLTXHOH
SUHPLHUSURJUDPPH5HO¤FKH]OD
WRXFKH ORUVTXHOHVYR\DQWV HW
0DUFKH$UU¬WFRPPHQFHQW¢
FOLJQRWHU
/HQRPEUHGHFOLJQRWHPHQWVGXYR\DQW
LQGLTXHOHQLYHDXDFWXHOOHPHQWU«JO«
3DUH[HPSOHFOLJQRWHPHQWVSDXVH
FOLJQRWHPHQWV QLYHDX
$SSX\H]VXUODWRXFKH SOXVLHXUV
IRLVSRXUPRGLILHUOHU«JODJH/H
QLYHDXDXJPHQWH¢FKDTXHIRLVTXH
ZZZDHJFRP
YRXVDSSX\H]VXUODWRXFKH /RUVTXHYRXVDWWHLJQH]OHQLYHDX
HWDSSX\H]¢QRXYHDXVXUODWRXFKH
OHU«JODJHUHYLHQWDXQLYHDX
3RXUFRQILUPHUOHU«JODJHWRXUQH]OH
V«OHFWHXUMXVTX ¢FHTXHO LQGLFDWHXU
GHSURJUDPPHVRLWHQSRVLWLRQ
0DUFKH$UU¬W
1RWLILFDWLRQGXU«VHUYRLU
GHOLTXLGHGHULQ©DJHYLGH
/HOLTXLGHGHULQ©DJHSHUPHW¢OD
YDLVVHOOHGHV«FKHUVDQVWUDFHVQL
WDFKHV,OHVWOLE«U«DXWRPDWLTXHPHQWDX
FRXUVGHODSKDVHGHULQ©DJHFKDXG
/RUVTXHOHU«VHUYRLUGXOLTXLGHGH
ULQ©DJHHVWYLGHO LQGLFDWHXUGXOLTXLGHGH
ULQ©DJHDSSDUD°WSRXUYRXVLQGLTXHUTX LO
GRLW¬WUHUHPSOL6LOHVU«VXOWDWVGH
V«FKDJHVRQWVDWLVIDLVDQWVHQQ XWLOLVDQW
TXHGHVSDVWLOOHVWRXWHQLOHVWSRVVLEOH
GHG«VDFWLYHUODQRWLILFDWLRQLQGLTXDQW
TX LOIDXWUHPSOLUOHU«VHUYRLUGHOLTXLGHGH
ULQ©DJH&HSHQGDQWSRXUGHPHLOOHXUHV
SHUIRUPDQFHVGHV«FKDJHXWLOLVH]
WRXMRXUVGXOLTXLGHGHULQ©DJH
SURJUDPPHLQGLTXHOHGHX[LªPH
SURJUDPPH
/HYR\DQW
LQGLTXHOHU«JODJHDFWXHO
ವ
HVWDOOXP« ODQRWLILFDWLRQGX
GLVWULEXWHXUGHOLTXLGHGHULQ©DJH
YLGHHVWDFWLY«H
ವ
HVW«WHLQW ODQRWLILFDWLRQGX
GLVWULEXWHXUGHOLTXLGHGHULQ©DJH
YLGHHVWG«VDFWLY«H
$SSX\H]VXU SRXUPRGLILHUOH
U«JODJH
3RXUFRQILUPHUOHU«JODJHWRXUQH]OH
V«OHFWHXUMXVTX ¢FHTXHO LQGLFDWHXU
GHSURJUDPPHUHYLHQQHHQSRVLWLRQ
0DUFKH$UU¬W
$LU'U\
$LU'U\DP«OLRUHOHV«FKDJHWRXWHQ
FRQVRPPDQWPRLQVGಬ«QHUJLH'XUDQWOD
SKDVHGHV«FKDJHODSRUWHV RXYUH
DXWRPDWLTXHPHQWHWUHVWHHQWURXYHUWH
6LYRXVXWLOLVH]XQG«WHUJHQWVWDQGDUGRX
GHVSDVWLOOHVWRXWHQVDQVDJHQWGH
ULQ©DJHDFWLYH]ODQRWLILFDWLRQSRXUTXH
OHYR\DQW5HPSOLVVDJHGXOLTXLGHGH
ULQ©DJHUHVWHDFWLI
&RPPHQWG«VDFWLYHUOD
QRWLILFDWLRQGXGLVWULEXWHXUGH
OLTXLGHGHULQ©DJHYLGH
/ DSSDUHLOGRLW¬WUHHQPRGH
3URJUDPPDWLRQ
$VVXUH]YRXVTXHO LQGLFDWHXUGH
SURJUDPPHGXV«OHFWHXUHVWVXUOD
SRVLWLRQ0DUFKH$UU¬W
3RXUHQWUHUHQPRGHXWLOLVDWHXU
PDLQWHQH]ODWRXFKH HQIRQF«H
6LPXOWDQ«PHQWWRXUQH]OHV«OHFWHXU
YHUVODJDXFKHMXVTX ¢FHTXH
O LQGLFDWHXUGHSURJUDPPHLQGLTXHOH
SUHPLHUSURJUDPPH5HO¤FKH]OD
WRXFKH ORUVTXHOHVYR\DQWV HW
0DUFKH$UU¬WFRPPHQFHQW¢
FOLJQRWHU
7RXUQH]OHV«OHFWHXUYHUVODJDXFKH
MXVTX ¢FHTXHO LQGLFDWHXUGH
$LU'U\HVWDXWRPDWLTXHPHQWDFWLY«HDYHF
WRXVOHVSURJUDPPHV¢OಬH[FHSWLRQGX
SURJUDPPH
OHFDV«FK«DQW /DGXU«HGHODSKDVHGHV«FKDJHHWOH
PRPHQWDXTXHOODSRUWHHVWRXYHUWH
YDULHQWVHORQOHSURJUDPPHHWOHVRSWLRQV
V«OHFWLRQQ«V
)5$1‰$,6
$77(17,21
1HWHQWH]SDVGHUHIHUPHUOD
SRUWHGHO DSSDUHLOGDQVOHV
PLQXWHVVXLYDQWVRQ
RXYHUWXUHDXWRPDWLTXH&HOD
SRXUUDLWHQGRPPDJHU
O DSSDUHLO
6LSDUODVXLWHODSRUWHHVW
IHUP«HSHQGDQWDXPRLQV
PLQXWHVOHSURJUDPPHHQ
FRXUVV DUU¬WH
$77(17,21
6LXQHQIDQWDDFFªV¢
O DSSDUHLOQRXVYRXV
FRQVHLOORQVGHG«VDFWLYHU
O RSWLRQ$LU'U\/ಬRXYHUWXUH
DXWRPDWLTXHGHODSRUWHSHXW
HQWUD°QHUXQULVTXH
&RPPHQWG«VDFWLYHUO RSWLRQ
$LU'U\
/ DSSDUHLOGRLW¬WUHHQPRGH
3URJUDPPDWLRQ
$VVXUH]YRXVTXHO LQGLFDWHXUGH
SURJUDPPHGXV«OHFWHXUHVWVXUOD
SRVLWLRQ0DUFKH$UU¬W
3RXUHQWUHUHQPRGHXWLOLVDWHXU
PDLQWHQH]ODWRXFKH HQIRQF«H
6LPXOWDQ«PHQWWRXUQH]OHV«OHFWHXU
YHUVODJDXFKHMXVTX ¢FHTXH
O LQGLFDWHXUGHSURJUDPPHLQGLTXHOH
SUHPLHUSURJUDPPH5HO¤FKH]OD
WRXFKH ORUVTXHOHVYR\DQWV HW
0DUFKH$UU¬WFRPPHQFHQW¢
FOLJQRWHU
7RXUQH]OHV«OHFWHXUYHUVODJDXFKH
MXVTX ¢FHTXHO LQGLFDWHXUGH
SURJUDPPHLQGLTXHOHWURLVLªPH
SURJUDPPH
/HYR\DQW
LQGLTXHOHU«JODJHDFWXHO
ವ
HVWDOOXP« $LU'U\HVW
DFWLY«
ವ
HVW«WHLQW $LU'U\HVW
G«VDFWLY«
$SSX\H]VXU SRXUPRGLILHUOH
U«JODJH
3RXUFRQILUPHUOHU«JODJHWRXUQH]OH
V«OHFWHXUMXVTX ¢FHTXHO LQGLFDWHXU
GHSURJUDPPHUHYLHQQHHQSRVLWLRQ
0DUFKH$UU¬W
$9$17/$35(0,Š5(87,/,6$7,21
$VVXUH]YRXVTXHOHU«JODJH
DFWXHOGHO DGRXFLVVHXUG HDXHVW
FRPSDWLEOHDYHFODGXUHW«GH
O DUULY«HG HDX6LFHQ HVWSDVOH
FDVU«JOH]OHQLYHDXGH
O DGRXFLVVHXUG HDX
5HPSOLVVH]OHU«VHUYRLUGHVHO
U«J«Q«UDQW
5HPSOLVVH]OHGLVWULEXWHXUGHOLTXLGH
GHULQ©DJH
2XYUH]OHURELQHWG HDX
/DQFH]XQSURJUDPPHSRXU«OLPLQHU
WRXVOHVU«VLGXVTXLSHXYHQWWRXMRXUV
VHWURXYHU¢O LQW«ULHXUGHO DSSDUHLO
1 XWLOLVH]SDVGHSURGXLWGHODYDJHHW
ODLVVH]OHVSDQLHUVYLGHV
/RUVTXHYRXVG«PDUUH]XQSURJUDPPH
O DSSDUHLOSHXWSUHQGUHPLQXWHVSRXU
UHFKDUJHUODU«VLQHGDQVO DGRXFLVVHXU
G HDX/DSKDVHGHODYDJHQHG«PDUUH
TX XQHIRLVFHWWHSURF«GXUHDFKHY«H/D
SURF«GXUHVHUDU«S«W«HU«JXOLªUHPHQW
5«VHUYRLUGHVHO
U«J«Q«UDQW
$77(17,21
8WLOLVH]XQLTXHPHQWGXJURV
VHOVS«FLDOHPHQWFRQ©XSRXU
OHVODYHYDLVVHOOH/HVHOILQ
DXJPHQWHOHULVTXHGH
FRUURVLRQ
/HVHOSHUPHWGHUHFKDUJHUODU«VLQH
GDQVO DGRXFLVVHXUG HDXHWGHJDUDQWLU
GHERQVU«VXOWDWVGHODYDJHDXTXRWLGLHQ
&RPPHQWUHPSOLUOH
U«VHUYRLUGHVHO
7RXUQH]OHFRXYHUFOHGXU«VHUYRLUGH
VHOU«J«Q«UDQWYHUVODJDXFKHHW
UHWLUH]OH
ZZZDHJFRP
0HWWH]OLWUHG HDXGDQVOHU«VHUYRLU
GHVHOU«J«Q«UDQW XQLTXHPHQWOD
SUHPLªUHIRLV 5HPSOLVVH]OHU«VHUYRLUDYHFNJGH
VHOU«J«Q«UDQW MXVTX ¢FHTX LOVRLW
UHPSOL &RPPHQWUHPSOLUOH
GLVWULEXWHXUGHOLTXLGHGH
ULQ©DJH
A
B
M AX
4
3 2
1
+
-
C
D
6HFRXH]GRXFHPHQWO HQWRQQRLUSDU
ODSRLJQ«HSRXUIDLUHWRPEHUOHV
GHUQLHUVJUDLQVTX LOFRQWLHQW
(QOHYH]OHVHOTXLVHWURXYHDXWRXU
GHO RXYHUWXUHGXU«VHUYRLUGHVHO
U«J«Q«UDQW
$77(17,21
/HFRPSDUWLPHQW $ HVW
GHVWLQ«DXOLTXLGHGHULQ©DJH
XQLTXHPHQW1HOH
UHPSOLVVH]SDVGHSURGXLWGH
ODYDJH
$77(17,21
8WLOLVH]XQLTXHPHQWGHV
OLTXLGHVGHULQ©DJH
VS«FLDOHPHQWFRQ©XVSRXU
OHVODYHYDLVVHOOHV
7RXUQH]OHFRXYHUFOHGXU«VHUYRLUGH
VHOU«J«Q«UDQWYHUVODGURLWHSRXUOH
UHIHUPHU
$77(17,21
'HO HDXHWGXVHOSHXYHQW
VRUWLUGXU«VHUYRLUGHVHO
U«J«Q«UDQWORUVTXHYRXVOH
UHPSOLVVH]$ILQG «YLWHUOD
FRUURVLRQODQFH]
LPP«GLDWHPHQWXQ
SURJUDPPHDSUªVDYRLU
UHPSOLOHU«VHUYRLUGHVHO
U«J«Q«UDQW
$SSX\H]VXUOHERXWRQGH
G«YHUURXLOODJH ' SRXURXYULUOH
FRXYHUFOH & 9HUVH]OHOLTXLGHGHULQ©DJHGDQVOH
GLVWULEXWHXU $ MXVTXಬ¢FHTXಬLO
DWWHLJQHODPDUTXHm0$;}
5HWLUH]OHOLTXLGHGHULQ©DJH¢OಬDLGH
GಬXQFKLIIRQDEVRUEDQWSRXU«YLWHU
WRXWH[FªVGHPRXVVH
)HUPH]OHFRXYHUFOH$VVXUH]YRXV
TXHOHERXWRQGHG«YHUURXLOODJHHVW
ELHQHQSRVLWLRQ
9RXVSRXYH]WRXUQHUOH
V«OHFWHXUGHTXDQWLW«
G«OLYU«H % HQWUHOD
SRVLWLRQ TXDQWLW«
PLQLPDOH HWODSRVLWLRQ
RX TXDQWLW«PD[LPDOH 87,/,6$7,214827,',(11(
2XYUH]OHURELQHWG HDX
7RXUQH]OHV«OHFWHXUMXVTX ¢FHTXH
O LQGLFDWHXUGHSURJUDPPHVRLWDOLJQ«
VXUOHSURJUDPPHVRXKDLW«5«JOH]OH
SURJUDPPHDGDSW«DXW\SHGH
YDLVVHOOHHWDXGHJU«GHVDOLVVXUH
)5$1‰$,6
ವ
6LOHYR\DQWGXU«VHUYRLUGHVHO
U«J«Q«UDQWHVWDOOXP«UHPSOLVVH]
OHU«VHUYRLU
ವ 6LOHYR\DQWGXOLTXLGHGHULQ©DJH
HVWDOOXP«UHPSOLVVH]OH
GLVWULEXWHXUGHOLTXLGHGHULQ©DJH
&KDUJH]OHVSDQLHUV
$MRXWH]OHSURGXLWGHODYDJH
/DQFH]OHSURJUDPPH
8WLOLVDWLRQGXSURGXLWGH
ODYDJH
A
3RXUSOXVGಬLQIRUPDWLRQVVXU
OHGRVDJHGXSURGXLWGH
ODYDJHUHSRUWH]YRXVDX[
LQVWUXFWLRQVGXIDEULFDQWVXU
OಬHPEDOODJHGXSURGXLW
*«Q«UDOHPHQW¢PO
GHSURGXLWGHODYDJHHQJHO
VXIILWSRXUODYHUGHOD
YDLVVHOOHSU«VHQWDQWXQH
VDOLVVXUHQRUPDOH
1HUHPSOLVVH]SDVOH
FRPSDUWLPHQW $ DYHFSOXV
GHPOGHOHVVLYHHQJHO
B
5«JODJHHWG«SDUWG XQ
SURJUDPPH
30
20
'«SDUWG XQSURJUDPPH
C
$77(17,21
8WLOLVH]XQLTXHPHQWGHV
SURGXLWVGHODYDJH
VS«FLDOHPHQWFRQ©XVSRXU
OHVODYHYDLVVHOOHV
$SSX\H]VXUOHERXWRQGH
G«YHUURXLOODJH % SRXURXYULUOH
FRXYHUFOH & 9HUVH]OHSURGXLWGHODYDJH SRXGUH
RXSDVWLOOH GDQVOHFRPSDUWLPHQW $ 6LOHSURJUDPPHFRPSRUWHXQH
SKDVHGHSU«ODYDJHYHUVH]XQH
SHWLWHTXDQWLW«GHSURGXLWGHODYDJH
VXUODIDFHLQW«ULHXUHGHODSRUWHGH
OಬDSSDUHLO
)HUPH]OHFRXYHUFOH$VVXUH]YRXV
TXHOHERXWRQGHG«YHUURXLOODJHHVW
ELHQHQSRVLWLRQ
2XYUH]OHURELQHWG DUULY«HG HDX
)HUPH]ODSRUWHGHO DSSDUHLO
7RXUQH]OHV«OHFWHXUMXVTX ¢FHTXH
O LQGLFDWHXUGHSURJUDPPHVRLWDOLJQ«
VXUOHSURJUDPPHVRXKDLW«
ವ /HYR\DQW0DUFKH$UU¬WHVW
DOOXP«
ವ /HYR\DQW'«SDUWFRPPHQFH¢
FOLJQRWHU
$SSX\H]VXU ವ /HSURJUDPPHG«PDUUH
ವ /HYR\DQWGHODSKDVHGHODYDJH
V DOOXPH
ವ /HVYR\DQWV0DUFKH$UU¬WHW
'«SDUWV DOOXPHQW
'«PDUUDJHG XQSURJUDPPH
DYHFG«SDUWGLII«U«
6«OHFWLRQQH]XQSURJUDPPH
$SSX\H]VXUODWRXFKH SRXU
GLII«UHUOHG«EXWGXSURJUDPPHGH
KHXUHV
/HYR\DQWFRUUHVSRQGDQW¢ODWRXFKHHVW
DOOXP«
$SSX\H]VXUODWRXFKH SRXUODQFHU
OHG«FRPSWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXFKHHVW
DOOXP«
3HQGDQWXQG«FRPSWHLOQಬHVWSDV
SRVVLEOHGHFKDQJHUOHSURJUDPPH
/RUVTXHOHG«FRPSWHHVWWHUPLQ«OH
SURJUDPPHG«PDUUH
ZZZDHJFRP
$QQXODWLRQGXSURJUDPPH
1HWHQWH]SDVGHUHIHUPHUOD
SRUWHGDQVOHVPLQXWHV
VXLYDQWVRQRXYHUWXUH
DXWRPDWLTXHSDUODIRQFWLRQ
$LU'U\FDUYRXVSRXUULH]
HQGRPPDJHUO DSSDUHLO
6LSDUODVXLWHYRXVUHIHUPH]
ODSRUWHSHQGDQWDXPRLQV
PLQXWHVOHSURJUDPPHHQ
FRXUVVHWHUPLQH
$SSX\H]VXUODWRXFKH HWPDLQWHQH]
ODHQIRQF«HMXVTX ¢FHTXHOHYR\DQW
FRUUHVSRQGDQW¢ODWRXFKHFRPPHQFH¢
FOLJQRWHU
$VVXUH]YRXVTXHOHGLVWULEXWHXUGH
SURGXLWGHODYDJHQ HVWSDVYLGHDYDQWGH
G«PDUUHUXQQRXYHDXSURJUDPPHGH
ODYDJH
$QQXODWLRQGXG«SDUWGLII«U«
DXFRXUVGXG«FRPSWH
$SSX\H]VXUODWRXFKH HW
PDLQWHQH]ODHQIRQF«HMXVTX ¢FH
TXHOHYR\DQWFRUUHVSRQGDQWDX
ERXWRQFRPPHQFH¢FOLJQRWHU
$SSX\H]VXUODWRXFKH
OHSURJUDPPH
SRXUODQFHU
2XYHUWXUHGHODSRUWHDX
FRXUVGXIRQFWLRQQHPHQWGH
O DSSDUHLO
6LYRXVRXYUH]ODSRUWHORUVTX XQ
SURJUDPPHHVWHQFRXUVO DSSDUHLO
V DUU¬WH&HODSHXWDYRLUXQLPSDFWVXUOD
FRQVRPPDWLRQG «QHUJLHHWODGXU«HGX
SURJUDPPH/RUVTXHYRXVUHIHUPH]OD
SRUWHO DSSDUHLOUHSUHQGO¢R»LOD«W«
LQWHUURPSX
/DIRQFWLRQ$XWR2II
&HWWHIRQFWLRQU«GXLWODFRQVRPPDWLRQ
G «QHUJLHHQ«WHLJQDQWDXWRPDWLTXHPHQW
O DSSDUHLOORUVTX LOQ HVWSDVHQFRXUVGH
IRQFWLRQQHPHQW
/DIRQFWLRQHVWDFWLY«H
ವ /RUVTXHOHSURJUDPPHHVWWHUPLQ«
ವ $XERXWGHPLQXWHVVLOHSURJUDPPH
Q DSDVG«PDUU«
)LQGXSURJUDPPH
/RUVTXHOHSURJUDPPHHVWWHUPLQ«OD
IRQFWLRQ$XWR2II«WHLQWO DSSDUHLO
)HUPH]OHURELQHWG HDX
'XUDQWODSKDVHGHV«FKDJH
VLODSRUWHHVWRXYHUWH
SHQGDQWSOXVGH
VHFRQGHVOHSURJUDPPH
HQFRXUVV DUU¬WH&HFLQHVH
SURGXLWSDVVLODSRUWHHVW
RXYHUWHSDUODIRQFWLRQ
$LU'U\
&216(,/6
,QIRUPDWLRQVJ«Q«UDOHV
6XLYH]OHVFRQVHLOVFLGHVVRXVSRXU
JDUDQWLUGHVU«VXOWDWVGHODYDJHHWGH
V«FKDJHRSWLPDX[DXTXRWLGLHQHWSRXU
SURW«JHUO HQYLURQQHPHQW
ವ
/DYHUOHVSODWVDXODYHYDLVVHOOH
FRPPHLQGLTX«GDQVODQRWLFH
GಬXWLOLVDWLRQSHUPHWJ«Q«UDOHPHQWGH
FRQVRPPHUPRLQVGಬHDXHWGಬ«QHUJLH
ವ
SDUUDSSRUWDXODYDJHGHVSODWV¢OD
PDLQ
&KDUJH]OHODYHYDLVVHOOH¢VD
FDSDFLW«PD[LPDOHSRXU«FRQRPLVHU
OಬHDXHWOಬ«QHUJLH3RXUREWHQLUOHV
PHLOOHXUVU«VXOWDWVGHQHWWR\DJH
GLVSRVH]OHVDUWLFOHVGDQVOHVSDQLHUV
FRPPHLQGLTX«GDQVODQRWLFH
G XWLOLVDWLRQHWQHVXUFKDUJH]SDVOHV
SDQLHUV
)5$1‰$,6
ವ
ವ
ವ
ವ
ವ
ವ
ವ
1HULQFH]SDVYRVSODWV¢ODPDLQDX
SU«DODEOH&HODDXJPHQWHOD
FRQVRPPDWLRQGಬHDXHWGಬ«QHUJLH6L
Q«FHVVDLUHV«OHFWLRQQH]XQ
SURJUDPPHDYHFXQHSKDVHGH
SU«ODYDJH
(QOHYH]OHVSOXVJURVU«VLGXV
GಬDOLPHQWVGHVSODWVHWYLGH]OHV
WDVVHVHWOHVYHUUHVDYDQWGHOHV
PHWWUHGDQVOಬDSSDUHLO
)DLWHVWUHPSHURXU«FXUH]O«JªUHPHQW
ODYDLVVHOOHFRQWHQDQWGHVDOLPHQWV
WUªVFXLWVDYDQWGHODSODFHUGDQV
O DSSDUHLO
9«ULILH]TXHOHVSODWVQHVHWRXFKHQW
SDVGDQVOHVSDQLHUVRXQHVH
UHFRXYUHQWSDVOHVXQVOHVDXWUHV
/ HDXSHXWDLQVLDWWHLQGUHWRXWHOD
YDLVVHOOHHWODODYHUSDUIDLWHPHQW
9RXVSRXYH]XWLOLVHUGXG«WHUJHQWGX
OLTXLGHGHULQ©DJHHWGXVHO
U«J«Q«UDQWV«SDU«PHQWRXGHV
SDVWLOOHVWRXWHQ6XLYH]OHV
LQVWUXFWLRQVLQVFULWHVVXUO HPEDOODJH
6«OHFWLRQQH]XQSURJUDPPHHQ
IRQFWLRQGXW\SHGHFKDUJHHWGX
GHJU«GHVDOHW«
DVVXUH
OಬXWLOLVDWLRQODSOXVHIILFDFHGH
FRQVRPPDWLRQGಬHDXHWGಬ«QHUJLH
3RXUHPS¬FKHUODIRUPDWLRQGH
G«S¶WVFDOFDLUHV¢OಬLQW«ULHXUGH
OಬDSSDUHLO
ದ 5HPSOLVVH]OHU«VHUYRLUGHVHO
U«J«Q«UDQWGªVTXHQ«FHVVDLUH
ದ 8WLOLVH]OHGRVDJHUHFRPPDQG«
GHG«WHUJHQWHWGHOLTXLGHGH
ULQ©DJH
ದ $VVXUH]YRXVTXHOHQLYHDXU«JO«
SRXUO DGRXFLVVHXUG HDX
FRUUHVSRQG¢ODGXUHW«GHO HDXGH
YRWUHU«JLRQ
ದ 6XLYH]OHVLQVWUXFWLRQVGXFKDSLWUH
m(QWUHWLHQHWQHWWR\DJH}
8WLOLVDWLRQGHVHO
U«J«Q«UDQWGHOLTXLGHGH
ULQ©DJHHWGHSURGXLWGH
ODYDJH
ವ
8WLOLVH]XQLTXHPHQWGXVHO
U«J«Q«UDQWGXOLTXLGHGHULQ©DJHHW
GXSURGXLWGHODYDJHFRQ©XVSRXUOHV
ODYHYDLVVHOOH' DXWUHVSURGXLWV
SHXYHQWHQGRPPDJHUO DSSDUHLO
ವ
ವ
ವ
ವ
ವ
'DQVOHVU«JLRQVR»O HDXHVWGXUHRX
WUªVGXUHQRXVUHFRPPDQGRQV
O XWLOLVDWLRQV«SDU«HG XQG«WHUJHQW
VLPSOH SRXGUHJHOSDVWLOOHVDQV
IRQFWLRQVXSSO«PHQWDLUH GHOLTXLGH
GHULQ©DJHHWGHVHOU«J«Q«UDQWSRXU
GHVU«VXOWDWVGHODYDJHHWGHV«FKDJH
RSWLPDX[
/HVWDEOHWWHVGHG«WHUJHQWQHVH
GLVVROYHQWSDVFRPSOªWHPHQWGXUDQW
OHVSURJUDPPHVFRXUWV3RXU«YLWHU
TXHGHVU«VLGXVGHSURGXLWGHODYDJH
QHVHG«SRVHQWVXUODYDLVVHOOHQRXV
UHFRPPDQGRQVG XWLOLVHUGHVSDVWLOOHV
GHG«WHUJHQWDYHFGHVSURJUDPPHV
ORQJV
8WLOLVH]WRXMRXUVODTXDQWLW«DG«TXDWH
GHG«WHUJHQW8QGRVDJHLQVXIILVDQW
GHG«WHUJHQWSHXWHQWUD°QHUGH
PDXYDLVU«VXOWDWVGHQHWWR\DJHHWOD
IRUPDWLRQGಬXQHSHOOLFXOHRXGHWDFKHV
GಬHDXGXUHVXUOHVDUWLFOHV8WLOLVHU
WURSGHG«WHUJHQWDYHFXQHHDXGRXFH
RXDGRXFLHHQWUD°QHODSU«VHQFHGH
U«VLGXVGHG«WHUJHQWVXUOHVSODWV
$MXVWH]ODTXDQWLW«GHG«WHUJHQWHQ
IRQFWLRQGHODGXUHW«GHOಬHDX
5HSRUWH]YRXVDX[LQVWUXFWLRQV
ILJXUDQWVXUO HPEDOODJHGXSURGXLWGH
ODYDJH
8WLOLVH]WRXMRXUVODTXDQWLW«DG«TXDWH
GHOLTXLGHGHULQ©DJH8QGRVDJH
LQVXIILVDQWGXOLTXLGHGHULQ©DJH
GLPLQXHOHVU«VXOWDWVGHV«FKDJH
8WLOLVHUWURSGHOLTXLGHGHULQ©DJH
HQWUD°QHODIRUPDWLRQGHFRXFKHV
EOHXW«HVVXUOHVDUWLFOHV
$VVXUH]YRXVTXHOHQLYHDX
GಬDGRXFLVVHXUGಬHDXHVWFRUUHFW6LOH
QLYHDXHVWWURS«OHY«ODTXDQWLW«
DFFUXHGHVHOU«J«Q«UDQWGDQVOಬHDX
SHXWHQWUD°QHUODIRUPDWLRQGHURXLOOH
VXUOHVFRXYHUWV
4XHIDLUHVLYRXVQH
YRXOH]SOXVXWLOLVHUGH
SDVWLOOHVWRXWHQ
$YDQWGHFRPPHQFHU¢XWLOLVHUOHSURGXLW
GHODYDJHOHVHOU«J«Q«UDQWHWOHOLTXLGH
GHULQ©DJHV«SDU«PHQWHIIHFWXH]OD
SURF«GXUHVXLYDQWH
5«JOH]O DGRXFLVVHXUG HDXVXUOH
QLYHDXPD[LPDO
ZZZDHJFRP
$VVXUH]YRXVTXHOHU«VHUYRLUGHVHO
U«J«Q«UDQWHWOHGLVWULEXWHXUGH
OLTXLGHGHULQ©DJHVRQWSOHLQV
/DQFH]OHSURJUDPPHOHSOXVFRXUW
DYHFXQHSKDVHGHULQ©DJH1 XWLOLVH]
SDVGHSURGXLWGHODYDJHHWQH
FKDUJH]SDVOHVSDQLHUV
/RUVTXHOHSURJUDPPHGHODYDJHHVW
WHUPLQ«U«JOH]O DGRXFLVVHXUG HDX
HQIRQFWLRQGHODGXUHW«GHO HDX
GDQVYRWUHU«JLRQ
$MXVWH]ODTXDQWLW«GHOLTXLGHGH
ULQ©DJHOLE«U«H
&KDUJHPHQWGHVSDQLHUV
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
8WLOLVH]WRXMRXUVWRXWO HVSDFHGHV
SDQLHUV
1 XWLOLVH]O DSSDUHLOTXHSRXUODYHUGHV
DUWLFOHVDGDSW«VDXODYHYDLVVHOOH
1HODYH]SDVGDQVOಬDSSDUHLOGHV
DUWLFOHVIDEULTX«VHQERLVFRUQH
DOXPLQLXP«WDLQHWFXLYUHFDULOV
SRXUUDLHQWVHILVVXUHUVHG«IRUPHU
¬WUHG«FRORU«VRXSLTX«V
1HSODFH]SDVGDQVO DSSDUHLOGHV
REMHWVSRXYDQWDEVRUEHUO HDX
«SRQJHVFKLIIRQVGHQHWWR\DJH &KDUJH]OHVDUWLFOHVFUHX[ WDVVHV
YHUUHVHWFDVVHUROHV HQOHV
UHWRXUQDQW
9«ULILH]TXHOHVYHUUHVQHVHWRXFKHQW
SDVSRXU«YLWHUTX LOVQHVHEULVHQW
3ODFH]OHVREMHWVO«JHUVGDQVOH
SDQLHUVXS«ULHXU9HLOOH]¢FHTXHOHV
DUWLFOHVQHSXLVVHQWSDVERXJHU
3ODFH]OHVSHWLWVDUWLFOHVHWOHV
FRXYHUWVGDQVOHSDQLHU¢FRXYHUWV
$VVXUH]YRXVTXHOHVEUDV
G DVSHUVLRQWRXUQHQWOLEUHPHQWDYDQW
GHODQFHUXQSURJUDPPH
$YDQWOHG«PDUUDJHG XQ
SURJUDPPH
$YDQWGHODQFHUOHSURJUDPPH
V«OHFWLRQQ«DVVXUH]YRXVTXH
ವ
ವ
ವ
ವ
ವ
ವ
ವ
/HVILOWUHVVRQWSURSUHVHW
FRUUHFWHPHQWLQVWDOO«V
/HERXFKRQGXU«VHUYRLUGHVHO
U«J«Q«UDQWHVWYLVV«
/HVEUDVG DVSHUVLRQQHVRQWSDV
REVWUX«V
,O\DDVVH]GHVHOU«J«Q«UDQWHWGH
OLTXLGHGHULQ©DJH VDXIVLYRXV
XWLOLVH]GHVSDVWLOOHVWRXWHQ /DYDLVVHOOHHVWELHQSRVLWLRQQ«HGDQV
OHVSDQLHUV
/HSURJUDPPHHVWDGDSW«DXW\SHGH
YDLVVHOOHHWDXGHJU«GHVDOLVVXUH
9RXVXWLOLVH]ODERQQHTXDQWLW«GH
SURGXLWGHODYDJH
'«FKDUJHPHQWGHV
SDQLHUV
$WWHQGH]TXHODYDLVVHOOHUHIURLGLVVH
DYDQWGHODUHWLUHUGHO DSSDUHLO/D
YDLVVHOOHHQFRUHFKDXGHHVWVHQVLEOH
DX[FKRFV
&RPPHQFH]SDUG«FKDUJHUOHSDQLHU
LQI«ULHXUSXLVOHSDQLHUVXS«ULHXU
8QHIRLVOHSURJUDPPH
WHUPLQ«LOSHXWUHVWHUGH
O HDXVXUOHVVXUIDFHV
LQW«ULHXUHVGHO DSSDUHLO
(175(7,(1(71(772<$*(
$9(57,66(0(17
$YDQWWRXWHRS«UDWLRQ
G HQWUHWLHQ«WHLJQH]
O DSSDUHLOHWG«EUDQFKH]OD
ILFKHGHODSULVHVHFWHXU
/HVILOWUHVVDOHVHWOHVEUDV
G DVSHUVLRQREVWUX«V
GLPLQXHQWOHVU«VXOWDWVGH
ODYDJH&RQWU¶OH]OHV
U«JXOLªUHPHQWHWQHWWR\H]
OHVVLQ«FHVVDLUH
1HWWR\DJHGHVILOWUHV
/HV\VWªPHGHILOWUHVHVWFRPSRV«GH
SDUWLHV
)5$1‰$,6
C
B
A
7RXUQH]OHILOWUH % YHUVODJDXFKHHW
VRUWH]OH
5HWLUH]OHILOWUH & GXILOWUH % 5HWLUH]OHILOWUHSODW $ /DYH]OHVILOWUHV
$VVXUH]YRXVTX LOQHUHVWHDXFXQ
U«VLGXDOLPHQWDLUHQLVDOLVVXUH¢
O LQW«ULHXURXDXWRXUGXERUGGX
FROOHFWHXUG HDX
5HPHWWH]OHILOWUHSODW $ HQSODFH
$VVXUH]YRXVTX LOHVWFRUUHFWHPHQW
SRVLWLRQQ«VRXVOHVJXLGHV
5HPRQWH]OHVILOWUHV % HW & 5HPHWWH]OHILOWUH % GDQVOHILOWUH
SODW $ 7RXUQH]OHYHUVODGURLWH
MXVTX ¢ODEXW«H
ZZZDHJFRP
$77(17,21
8QHSRVLWLRQLQFRUUHFWHGHV
ILOWUHVSHXWGRQQHUGH
PDXYDLVU«VXOWDWVGHODYDJH
HWHQGRPPDJHUO DSSDUHLO
1HWWR\DJHGXEUDV
G DVSHUVLRQLQI«ULHXU
1RXVYRXVFRQVHLOORQVGHQHWWR\HU
U«JXOLªUHPHQWOHEUDVG DVSHUVLRQ
LQI«ULHXUDILQG «YLWHUTXHVHVRULILFHVQH
VHERXFKHQW
6LOHVRULILFHVVRQWERXFK«VOHVU«VXOWDWV
GHODYDJHSHXYHQWQHSDV¬WUH
VDWLVIDLVDQWV
3RXUUHWLUHUOHEUDVG DVSHUVLRQ
LQI«ULHXUWLUH]OHYHUVOHKDXW
1HWWR\DJHH[W«ULHXU
ವ
ವ
ವ
1HWWR\H]O DSSDUHLODYHFXQFKLIIRQ
GRX[KXPLGH
8WLOLVH]XQLTXHPHQWGHVSURGXLWVGH
ODYDJHQHXWUHV
1 XWLOLVH]SDVGHSURGXLWVDEUDVLIVGH
WDPSRQV¢U«FXUHUQLGHVROYDQWV
1HWWR\DJHLQW«ULHXU
ವ
ವ
1HWWR\H]OHEUDVG DVSHUVLRQ¢O HDX
FRXUDQWH8WLOLVH]XQRXWLOSRLQWX
FRPPHXQFXUHGHQWSRXUH[WUDLUH
WRXWHVOHVSDUWLFXOHVGHVDOHW«
LQFUXVW«HVGDQVOHVRULILFHV
ವ
1HWWR\H]VRLJQHXVHPHQWO DSSDUHLO\
FRPSULVOHMRLQWHQFDRXWFKRXFGHOD
SRUWHDYHFXQFKLIIRQGRX[KXPLGH
6LYRXVXWLOLVH]U«JXOLªUHPHQWGHV
SURJUDPPHVGHFRXUWHGXU«HGHV
G«S¶WVGHJUDLVVHHWGHVG«S¶WV
FDOFDLUHVSHXYHQWVHIRUPHU¢
O LQW«ULHXUGHO DSSDUHLO3RXU«YLWHU
FHODQRXVUHFRPPDQGRQVGHODQFHU
XQSURJUDPPHORQJDXPRLQVIRLV
SDUPRLV
3RXUPDLQWHQLUGHVSHUIRUPDQFHV
RSWLPDOHVQRXVYRXVUHFRPPDQGRQV
G XWLOLVHUXQSURGXLWGHQHWWR\DJH
VS«FLILTXHSRXUODYHYDLVVHOOHXQHIRLV
SDUPRLV5HSRUWH]YRXVDX[
LQVWUXFWLRQVILJXUDQWVXUO HPEDOODJH
GHFHVSURGXLWV
‹OLPLQDWLRQGHFRUSV
«WUDQJHUV
3RXUU«LQVWDOOHUOHEUDVG DVSHUVLRQ
HQIRQFH]OHYHUVOHEDV
9«ULILH]OHVILOWUHVHWOHFROOHFWHXUGಬHDX
DSUªVFKDTXHXWLOLVDWLRQGXODYH
YDLVVHOOH/HVFRUSV«WUDQJHUV SDU
H[HPSOHOHVPRUFHDX[GHYHUUHGH
SODVWLTXHOHVRVRXOHVFXUHGHQWVHWF
U«GXLVHQWOHVSHUIRUPDQFHVGHQHWWR\DJH
HWSHXYHQWHQGRPPDJHUODSRPSHGH
YLGDQJH
)5$1‰$,6
5HWLUH]PDQXHOOHPHQWWRXWFRUSV
«WUDQJHU
5HPRQWH]OHVILOWUHVFRPPHLQGLTX«
GDQVFHFKDSLWUH
$77(17,21
6LYRXVQHSRXYH]SDV
UHWLUHUOHVFRUSV«WUDQJHUV
FRQWDFWH]XQVHUYLFHDSUªV
YHQWHDJU««
'«PRQWH]OHV\VWªPHGHILOWUHV
FRPPHLQGLTX«GDQVFHFKDSLWUH
'‹3$11$*(
5HSRUWH]YRXVDXWDEOHDXFLGHVVRXV
SRXUREWHQLUSOXVG LQIRUPDWLRQVVXUOHV
SUREOªPHVSRVVLEOHV
$9(57,66(0(17
8QHPDXYDLVHU«SDUDWLRQGH
O DSSDUHLOSHXWHQWUD°QHUXQ
GDQJHUSRXUODV«FXULW«GH
O XWLOLVDWHXU7RXWHU«SDUDWLRQ
QHGRLW¬WUHHIIHFWX«HTXH
SDUXQWHFKQLFLHQTXDOLIL«
3RXUFHUWDLQHVDQRPDOLHVOHYR\DQW
G«GL«FOLJQRWHSDULQWHUPLWWHQFHSRXU
LQGLTXHUXQG\VIRQFWLRQQHPHQWHWOHFRGH
GಬDODUPH
/DSOXSDUWGHVSUREOªPHVSHXYHQW
¬WUHU«VROXVVDQVDYRLUUHFRXUVDX
VHUYLFHDSUªVYHQWHDJU««
3UREOªPHHWFRGHG DODUPH
&DXVHHWVROXWLRQSRVVLEOHV
9RXVQHSRXYH]SDVDOOXPHUO DSSDಣ
UHLO
ವ
ವ
/HSURJUDPPHQHVHODQFHSDV
ವ
ವ
ವ
ವ
/ DSSDUHLOQHVHUHPSOLWSDVG HDX
ವ
ವ
FOLJQRWHIRLVGH
/HYR\DQW
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
ವ
ವ
ವ
ವ
ವ
$VVXUH]YRXVTXHODILFKHGXF¤EOHG DOLPHQWDಣ
WLRQHVWELHQLQV«U«HGDQVODSULVHGHFRXUDQW
$VVXUH]YRXVTX DXFXQIXVLEOHQ DGLVMRQFW«
GDQVODER°WH¢IXVLEOHV
9«ULILH]TXHODSRUWHGHO DSSDUHLOHVWIHUP«H
$SSX\H]VXUODWRXFKH'«SDUW
6LOHG«SDUWGLII«U«HVWV«OHFWLRQQ«DQQXOH]OD
V«OHFWLRQRXDWWHQGH]ODILQGXG«FRPSWH
/ DSSDUHLOUHFKDUJHODU«VLQH¢O LQW«ULHXUGH
O DGRXFLVVHXUG HDX/DGXU«HGHFHWWHSURF«ಣ
GXUHHVWG HQYLURQPLQXWHV
$VVXUH]YRXVTXHOHURELQHWG HDXHVWRXYHUW
$VVXUH]YRXVTXHODSUHVVLRQGHO DUULY«H
G HDXQ HVWSDVWURSEDVVH3RXUREWHQLUFHWWH
LQIRUPDWLRQFRQWDFWH]YRWUHIRXUQLVVHXUGಬHDX
$VVXUH]YRXVTXHOHURELQHWG HDXQ HVWSDV
REVWUX«
$VVXUH]YRXVTXHOHILOWUHGXWX\DXG DUULY«H
G HDXQ HVWSDVREVWUX«
$VVXUH]YRXVTXHOHWX\DXGಬDUULY«HGಬHDXQH
SU«VHQWHQLSOLVQLFRXGHV
ZZZDHJFRP
3UREOªPHHWFRGHG DODUPH
&DXVHHWVROXWLRQSRVVLEOHV
/ DSSDUHLOQHYLGDQJHSDVO HDX
ವ
ವ
ವ
FOLJQRWHIRLVGH
/HYR\DQW
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
ವ
ವ
/HGLVSRVLWLIDQWLLQRQGDWLRQHVWDFWLY« ವ
ವ
FOLJQRWHIRLVGH
ವ /HYR\DQW
ವ
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
'\VIRQFWLRQQHPHQWGXFDSWHXUGHG«ಣ
WHFWLRQGXQLYHDXG HDX
ವ
ವ
ವ
ವ
ವ
$VVXUH]YRXVTXHOHVILOWUHVVRQWSURSUHV
‹WHLJQH]OಬDSSDUHLOHWUDOOXPH]OH
ವ
‹WHLJQH]OಬDSSDUHLOHWUDOOXPH]OH
/HYR\DQW
FOLJQRWHIRLVGH
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
/DWHPS«UDWXUHGHOಬHDX¢OಬLQW«ULHXU
ವ
GHO DSSDUHLOHVWWURS«OHY«HRXXQ
G\VIRQFWLRQQHPHQWGXFDSWHXUGHWHPಣ ವ
S«UDWXUHVಬHVWSURGXLW
ವ
ವ
ವ
ವ
‹WHLJQH]OಬDSSDUHLOHWUDOOXPH]OH
/HYR\DQW
FOLJQRWHIRLVGH
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
/HQLYHDXGಬHDX¢OಬLQW«ULHXUGHOಬDSSDಣ ವ
UHLOHVWWURS«OHY«
ವ
ವ
ವ /HYR\DQW
FOLJQRWHIRLVGH
ವ
$VVXUH]YRXVTXHODWHPS«UDWXUHGHOಬHDXGH
OಬDUULY«HQHG«SDVVHSDVr&
‹WHLJQH]OಬDSSDUHLOHWUDOOXPH]OH
/HYR\DQW
FOLJQRWHIRLVGH
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
'\VIRQFWLRQQHPHQWWHFKQLTXHGHOಬDSಣ
SDUHLO
ವ
)HUPH]OHURELQHWG HDX
9«ULILH]TXHOಬDSSDUHLOHVWFRUUHFWHPHQWLQVWDOಣ
O«
$VVXUH]YRXVTXHOHVSDQLHUVVRQWFKDUJ«V
FRPPHLQGLTX«GDQVODQRWLFHGಬXWLOLVDWLRQ
/HYR\DQW
FOLJQRWHIRLVGH
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
'\VIRQFWLRQQHPHQWGHODSRPSHGH
ODYDJHRXGHODSRPSHGHYLGDQJH
ವ
ವ
$VVXUH]YRXVTXHOHVLSKRQGHO «YLHUQ HVWSDV
REVWUX«
$VVXUH]YRXVTXHOHV\VWªPHGXILOWUHLQW«ULHXU
Q HVWSDVREVWUX«
$VVXUH]YRXVTXHOHWX\DXGHYLGDQJHQHSU«ಣ
VHQWHQLSOLVQLFRXGHV
ID©RQLQWHUPLWWHQWH
/HYR\DQWFRUUHVSRQGDQW¢ODWRXಣ
FKH'«SDUWFOLJQRWHHQFRQWLQX
‹WHLJQH]OಬDSSDUHLOHWUDOOXPH]OH
$VVXUH]YRXVTXHOHVILOWUHVVRQWSURSUHV
$VVXUH]YRXVTXHOHWX\DXGHVRUWLHHVWLQVWDOಣ
O«¢ODERQQHKDXWHXUDXGHVVXVGXVRO&RQಣ
VXOWH]OHVLQVWUXFWLRQVG LQVWDOODWLRQ
)5$1‰$,6
3UREOªPHHWFRGHG DODUPH
&DXVHHWVROXWLRQSRVVLEOHV
/ DSSDUHLOV DUU¬WHHWUHG«PDUUHSOXಣ
VLHXUVIRLVHQFRXUVGHIRQFWLRQQHಣ
PHQW
ವ
&HODHVWQRUPDO&HODYRXVJDUDQWLWGHVU«VXOಣ
WDWVGHODYDJHRSWLPDX[HWGHV«FRQRPLHV
G «QHUJLH
/HSURJUDPPHGXUHWURSORQJWHPSV
ವ
6LYRXVDYH]V«OHFWLRQQ«XQG«SDUWGLII«U«DQಣ
QXOH]OHRXDWWHQGH]ODILQGXG«FRPSWH
3HWLWHIXLWHDXQLYHDXGHODSRUWHGH
O DSSDUHLO
ವ
/ಬDSSDUHLOQಬHVWSDVG DSORPE'HVVHUUH]RX
VHUUH]OHVSLHGVU«JODEOHV VLGLVSRQLEOHV /DSRUWHGHO DSSDUHLOQ HVWSDVFHQWU«HDYHFOD
FXYH5«JOH]OHSLHGDUULªUH VLGLVSRQLEOH ವ
/DSRUWHGHO DSSDUHLOHVWGLIILFLOH¢IHUಣ ವ
PHU
ವ
/ಬDSSDUHLOQಬHVWSDVG DSORPE'HVVHUUH]RX
VHUUH]OHVSLHGVU«JODEOHV VLGLVSRQLEOHV 'HODYDLVVHOOHG«SDVVHGHVSDQLHUV
%UXLWGHFOLTXHWLVRXGHEDWWHPHQW¢
O LQW«ULHXUGHO DSSDUHLO
/DYDLVVHOOHQ HVWSDVFRUUHFWHPHQWUDQJ«H
GDQVOHVSDQLHUV5HSRUWH]YRXVDXPDQXHOGH
FKDUJHPHQWGXSDQLHU
$VVXUH]YRXVTXHOHVEUDVG DVSHUVLRQSHXಣ
YHQWWRXUQHUOLEUHPHQW
ವ
ವ
/ DSSDUHLOG«FOHQFKHOHGLVMRQFWHXU
ವ
ವ
5HSRUWH]YRXVDX[FKDSLWUHV
m$YDQWODSUHPLªUH
XWLOLVDWLRQ}m8WLOLVDWLRQ
TXRWLGLHQQH}RX
m&RQVHLOV}SRXUFRQQD°WUH
OHVDXWUHVFDXVHVSUREDEOHV
$SUªVDYRLUY«ULIL«O DSSDUHLODSSX\H]VXU
ODWRXFKH'«SDUW6LOHSUREOªPH
SHUVLVWHFRQWDFWH]OHVHUYLFHDSUªV
YHQWHDJU««
3RXUOHVFRGHVG DODUPHQHILJXUDQWSDV
GDQVOHWDEOHDXFRQWDFWH]OHVHUYLFH
DSUªVYHQWHDJU««
/ DPS«UDJHQ HVWSDVVXIILVDQWSRXUDOLPHQWHU
WRXVOHVDSSDUHLOVHQFRXUVGHIRQFWLRQQHPHQW
VLPXOWDQ«PHQW9«ULILH]O DPS«UDJHGHODSULVH
HWODFDSDFLW«GXPªWUHRX«WHLJQH]O XQGHV
DSSDUHLOVTXLVRQWHQFRXUVGHIRQFWLRQQHPHQW
'«IDXW«OHFWULTXHLQWHUQHGHO DSSDUHLO&RQWDFಣ
WH]XQVHUYLFHDSUªVYHQWHDJU««
$9(57,66(0(17
1RXVYRXVFRQVHLOORQVGHQH
SDVXWLOLVHUO DSSDUHLOWDQW
TXHOHSUREOªPHQ DSDV«W«
HQWLªUHPHQWU«VROX
'«EUDQFKH]OಬDSSDUHLOHWQH
OHUHEUDQFKH]SDVWDQWTXH
YRXVQಬ¬WHVSDVFHUWDLQTXಬLO
IRQFWLRQQHFRUUHFWHPHQW
ZZZDHJFRP
/HVU«VXOWDWVGHODYDJHHWGHV«FKDJHQHVRQWSDV
VDWLVIDLVDQWV
3UREOªPH
&DXVHHWVROXWLRQSRVVLEOHV
5«VXOWDWVGHODYDJHLQVDWLVIDLಣ
VDQWV
ವ
ವ
ವ
5«VXOWDWVGHV«FKDJHLQVDWLVಣ
IDLVDQWV
ವ
ವ
ವ
ವ
ವ
,O\DGHVWUD°Q«HVEODQFK¤WUHV
RXSHOOLFXOHVEOHX¤WUHVVXUOHV
YHUUHVHWODYDLVVHOOH
ವ
ವ
,O\DGHVWDFKHVHWWUDFHVGH
JRXWWHVG HDXV«FK«HVVXUOHV
YHUUHVHWODYDLVVHOOH
ವ
ವ
/DYDLVVHOOHHVWPRXLOO«H
ವ
ವ
ವ
ವ
ವ
/ LQW«ULHXUGHO DSSDUHLOHVWKXಣ
PLGH
ವ
5HSRUWH]YRXVDX[FKDSLWUHVm8WLOLVDWLRQTXRWLGLHQ഻
QH}m&RQVHLOV}HWDXPDQXHOGHFKDUJHPHQWGX
SDQLHU
8WLOLVH]XQSURJUDPPHGHODYDJHSOXVLQWHQVH
1HWWR\H]OHVMHWVGHVEUDVG DVSHUVLRQHWOHILOWUH5Hಣ
SRUWH]YRXVDXFKDSLWUHm(QWUHWLHQHWQHWWR\DJH}
/DYDLVVHOOHHVWUHVW«HWURSORQJWHPSV¢O LQW«ULHXUGH
O DSSDUHLOSRUWHIHUP«H
,OQ \DSDVGHOLTXLGHGHULQ©DJHRXOHGRVDJHGXOLTXLಣ
GHGHULQ©DJHQ HVWSDVVXIILVDQW$XJPHQWH]OHQLYHDX
GHGLVWULEXWHXUGHOLTXLGHGHULQ©DJH
/HVDUWLFOHVHQSODVWLTXHVSHXYHQWDYRLUEHVRLQG ¬WUH
HVVX\«V
3RXUGHPHLOOHXUHVSHUIRUPDQFHVGHV«FKDJHDFWLYH]
O RSWLRQ$LU'U\
1RXVYRXVUHFRPPDQGRQVGHWRXMRXUVXWLOLVHUGXOLTXLಣ
GHGHULQ©DJHP¬PHVLYRXVXWLOLVH]G«M¢GHVSDVWLOOHV
WRXWHQ
/DTXDQWLW«GHOLTXLGHGHULQ©DJHOLE«U«HHVWWURSLPಣ
SRUWDQWH3ODFH]OHV«OHFWHXUGHGRVDJHGXOLTXLGHGH
ULQ©DJHVXUXQQLYHDXSOXVIDLEOH
/DTXDQWLW«GHSURGXLWGHODYDJHHVWH[FHVVLYH
/DTXDQWLW«GHOLTXLGHGHULQ©DJHOLE«U«HQ HVWSDVVXIಣ
ILVDQWH3ODFH]OHV«OHFWHXUGHGRVDJHGXOLTXLGHGH
ULQ©DJHVXUXQQLYHDXSOXV«OHY«
,OVHSHXWTXHODTXDOLW«GXOLTXLGHGHULQ©DJHVRLWHQ
FDXVH
3RXUGHPHLOOHXUHVSHUIRUPDQFHVGHV«FKDJHDFWLYH]
O RSWLRQ$LU'U\
/HSURJUDPPHQHFRQWLHQWSDVGHSKDVHGHV«FKDJH
RXXQHSKDVHGHV«FKDJH¢EDVVHWHPS«UDWXUH
/HGLVWULEXWHXUGHOLTXLGHGHULQ©DJHHVWYLGH
,OVHSHXWTXHODTXDOLW«GXOLTXLGHGHULQ©DJHVRLWHQ
FDXVH
,OVHSHXWTXHODTXDOLW«GHVSDVWLOOHVWRXWHQVRLWHQ
FDXVH(VVD\H]XQHPDUTXHGLII«UHQWHRXDFWLYH]OH
GLVWULEXWHXUGHOLTXLGHGHULQ©DJHHWXWLOLVH]GXOLTXLGH
GHULQ©DJHDYHFOHVSDVWLOOHVWRXWHQ
&HQ HVWSDVXQG«IDXWGHO DSSDUHLO,OV DJLWGHODFRQಣ
GHQVDWLRQGHO KXPLGLW«FRQWHQXHGDQVO DLUVXUOHVSDಣ
URLV
)5$1‰$,6
3UREOªPH
&DXVHHWVROXWLRQSRVVLEOHV
0RXVVHLQKDELWXHOOHHQFRXUV
GHODYDJH
ವ
ವ
7UDFHVGHURXLOOHVXUOHVFRXಣ
YHUWV
ವ
ವ
,O\DGHVU«VLGXVGHG«WHUJHQW ವ
GDQVOHGLVWULEXWHXUGHSURGXLW
GHODYDJH¢ODILQGXSURJUDPಣ
PH
ವ
ವ
8WLOLVH]XQLTXHPHQWGHVSURGXLWVGHODYDJHSRXUODYH
YDLVVHOOH
,O\DXQHIXLWHGDQVOHGLVWULEXWHXUGHOLTXLGHGHULQ©Dಣ
JH)DLWHVDSSHO¢XQVHUYLFHDSUªVYHQWHDJU««
,O\DWURSGHVHOU«J«Q«UDQWGDQVO HDXXWLOLV«HSRXUOH
ODYDJH5HSRUWH]YRXVDXFKDSLWUHm$GRXFLVVHXU
G HDX}
/HVFRXYHUWVHQDUJHQWHWHQDFLHULQR[\GDEOHRQW«W«
SODF«VHQVHPEOH‹YLWH]GHSODFHUOHVFRXYHUWVHQDUಣ
JHQWHWHQDFLHULQR[\GDEOHOHVXQV¢F¶W«GHVDXWUHV
/DSDVWLOOHGHG«WHUJHQWHVWUHVW«HFRLQF«HGDQVOHGLVಣ
WULEXWHXUGHSURGXLWGHODYDJHTXLQ DGRQFSDV«W«HQಣ
WLªUHPHQW«OLPLQ«HSDUO HDX
/ HDXQHSHXWSDV«OLPLQHUOHG«WHUJHQWGXGLVWULEXWHXU
GHSURGXLWGHODYDJH$VVXUH]YRXVTXHOHEUDVG DVಣ
SHUVLRQQ HVWSDVEORTX«RXREVWUX«
$VVXUH]YRXVTXHODYDLVVHOOHGDQVOHVSDQLHUVQHEORಣ
TXHQWSDVO RXYHUWXUHGXFRXYHUFOHGXGLVWULEXWHXUGH
OLTXLGHGHULQ©DJH
2GHXUV¢O LQW«ULHXUGHO DSSDಣ
UHLO
ವ
5HSRUWH]YRXVDXFKDSLWUHm1HWWR\DJHLQW«ULHXU}
'«S¶WVFDOFDLUHVVXUODYDLVಣ
VHOOHGDQVODFXYHHW¢O LQW«ಣ
ULHXUGHODSRUWH
ವ
/HQLYHDXGHVHOU«J«Q«UDQWHVWEDVY«ULILH]OHYR\DQW
GHUHPSOLVVDJH
/HERXFKRQGXU«VHUYRLUGHVHOU«J«Q«UDQWHVWG«YLVಣ
V«
/ HDXGHYRWUHDUULY«HHVWGXUH5HSRUWH]YRXVDXFKDಣ
SLWUHm$GRXFLVVHXUG HDX}
0¬PHVLYRXVXWLOLVH]GHVSDVWLOOHVWRXWHQXWLOLVH]
GXVHXOU«J«Q«UDQWHWU«JOH]ODU«J«Q«UDWLRQGHO DGRXಣ
FLVVHXUG HDX5HSRUWH]YRXVDXFKDSLWUHm$GRXFLV഻
VHXUG HDX}
6LGHVG«S¶WVGHFDOFDLUHSHUVLVWHQWQHWWR\H]O DSSDಣ
UHLODYHFXQQHWWR\DQWVS«FLDOSRXUOHG«WDUWUDJHGH
O DSSDUHLO
7HVWH]GLII«UHQWVSURGXLWVGHODYDJH
&RQWDFWH]OHIDEULFDQWGXSURGXLWGHODYDJH
ವ
ವ
ವ
ವ
ವ
ವ
9DLVVHOOHWHUQLHG«FRORU«HRX
«EU«FK«H
ವ
ವ
ವ
$VVXUH]YRXVGHQHSODFHUGDQVO DSSDUHLOTXHGHVDUಣ
WLFOHVDGDSW«VDXODYHYDLVVHOOH
&KDUJH]HWG«FKDUJH]OHSDQLHUDYHFSU«FDXWLRQV5Hಣ
SRUWH]YRXVDXPDQXHOGHFKDUJHPHQWGXSDQLHU
3ODFH]OHVREMHWVG«OLFDWVGDQVOHSDQLHUVXS«ULHXU
ZZZDHJFRP
5HSRUWH]YRXVDX[FKDSLWUHV
m$YDQWODSUHPLªUH
XWLOLVDWLRQ}m8WLOLVDWLRQ
TXRWLGLHQQH}RX
m&RQVHLOV}SRXUFRQQD°WUH
OHVDXWUHVFDXVHVSUREDEOHV
&$5$&7‹5,67,48(67(&+1,48(6
'LPHQVLRQV
/DUJHXUKDXWHXUSURIRQಣ
GHXU PP
%UDQFKHPHQW«OHFWULTXH
7HQVLRQ 9
)U«TXHQFH +]
3UHVVLRQGHO DUULY«HG HDX
0LQPD[EDU 03D
$UULY«HG HDX
(DXIURLGHRXHDXFKDXGH
PD[r&
&DSDFLW«
&RXYHUWV
&RQVRPPDWLRQ«OHFWULTXH
0RGHm9HLOOH} :
0RGHm‹WHLQW} :
5HSRUWH]YRXV¢ODSODTXHVLJQDO«WLTXHSRXUG DXWUHVYDOHXUV
6LO HDXFKDXGHHVWSURGXLWH¢SDUWLUGHVRXUFHVG «QHUJLHUHVSHFWXHXVHVGHO HQYLURQQHPHQW SDU
H[HPSOHSDQQHDX[VRODLUHV XWLOLVH]XQHDUULY«HG HDXFKDXGHDILQGHU«GXLUHODFRQVRPPDWLRQG «QHUಣ
JLH
/LHQYHUVODEDVHGH
GRQQ«HV(35(/GHOൄ8(
/HFRGH45SU«VHQWVXUOಬ«WLTXHWWH
«QHUJ«WLTXHIRXUQLHDYHFOಬDSSDUHLO
FRQWLHQWXQOLHQ:HESHUPHWWDQW
GಬHQUHJLVWUHUFHWDSSDUHLOGDQVODEDVH
GHGRQQ«HV(35(/GHOಬ8(&RQVHUYH]
Oಬ«WLTXHWWH«QHUJ«WLTXH¢WLWUHGH
U«I«UHQFHDYHFOHPDQXHOGಬXWLOLVDWLRQHW
WRXVOHVDXWUHVGRFXPHQWVIRXUQLVDYHF
FHWDSSDUHLO
GXSURGXLWGDQVODEDVHGHGRQQ«HV
(35(/GHOಬ(8JU¤FHDXOLHQKWWSV
HSUHOHFHXURSDHXDYHFOHQRPGX
PRGªOHHWOHQXP«URGHSURGXLWVH
WURXYDQWVXUODSODTXHVLJQDO«WLTXHGH
OಬDSSDUHLO5HSRUWH]YRXVDXFKDSLWUH
m'HVFULSWLRQGXSURGXLW}
3RXUGHVLQIRUPDWLRQVSOXVG«WDLOO«HVVXU
Oಬ«WLTXHWWH«QHUJ«WLTXHFRQVXOWH]OHVLWH
ZZZWKHHQHUJ\ODEHOHX
,OHVWSRVVLEOHGHWURXYHUGHV
LQIRUPDWLRQVUHODWLYHVDX[SHUIRUPDQFHV
(10$7,Š5('(3527(&7,21'(
/ (19,5211(0(17
5HF\FOH]OHVPDW«ULDX[SRUWDQWOH
V\PEROH '«SRVH]OHVHPEDOODJHV
GDQVOHVFRQWHQHXUVSU«YXV¢FHWHIIHW
&RQWULEXH]¢ODSURWHFWLRQGH
O HQYLURQQHPHQWHW¢YRWUHV«FXULW«
UHF\FOH]YRVSURGXLWV«OHFWULTXHVHW
«OHFWURQLTXHV1HMHWH]SDVOHVDSSDUHLOV
SRUWDQWOHV\PEROH DYHFOHVRUGXUHV
P«QDJªUHV(PPHQH]XQWHOSURGXLW
)5$1‰$,6
GDQVYRWUHFHQWUHORFDOGHUHF\FODJHRX
FRQWDFWH]YRVVHUYLFHVPXQLFLSDX[
$
ZZZDHJFRPVKRS

Manuels associés