User questions

L Q

Mary L.

What are the troubleshooting steps if there is no dial tone or if calls cannot be made?
If there is no dial tone or ringing sound from the landline, first check if the provided telephone cord is being used. If a different cord is in use, ensure the correct pinout (3-4 for EURO CTR37 telephone wires). If the dial tone is still absent after checking the cord, consider these additional options: * **Check the base connection:** Ensure that the base's plug is properly connected. * **Range:** Make sure the handset is not out of the base's range.
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