Novamatic EKI2712.2L Manuel utilisateur
Vous trouverez ci-dessous de brèves informations pour NOVAMATIC EKI 2712.2 L, NOVAMATIC EKI 2712.2 R. Ce réfrigérateur intégré est conçu pour un usage domestique. Il propose des clayettes amovibles, un contrôle de l'humidité pour les fruits et légumes, et une fonction de refroidissement rapide pour les aliments nouvellement ajoutés. Il comporte aussi des fonctions de dégivrage automatique et de verrouillage enfant.
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Unsere Kundendienst-Telefonnummer:
Le numéro de téléphone de notre service après-vente:
Il nostro numero di telefono del servizio clientela:
Our customer service telephone number:
0848 559 111
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ou sur Internet
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www.fust.ch
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Caractéristiques clés
- Contrôle de l'humidité dans le bac à légumes
 - Fonction de refroidissement rapide FastCool
 - Fonction de congélation rapide FastFreeze
 - Fonction de verrouillage enfant ChildLock
 - Éclairage intérieur LED
 - Clayettes amovibles pour une meilleure organisation
 
Questions fréquemment posées
Appuyez sur la touche Fonctions jusqu'à ce que le symbole correspondant s'affiche, puis confirmez avec la touche OK.
                    Appuyez sur la touche Fonctions jusqu'à ce que le symbole correspondant s'affiche, puis confirmez avec la touche OK. Répétez la procédure pour désactiver.
                    Vérifiez que la porte est correctement fermée et que les aliments ne bloquent pas l'écoulement de l'eau. Nettoyez également l'orifice d'écoulement.
                    Éteignez l'appareil, retirez les aliments congelés, laissez la porte ouverte et accélérez le dégivrage en plaçant un récipient d'eau chaude dans le compartiment du congélateur.
                    Utilisez les touches d'augmentation et de diminution de la température sur le bandeau de commande pour régler la température souhaitée.