EVK8E00X | Electrolux KVKBE00X Manuel utilisateur

Ajouter à Mes manuels
32 Des pages
EVK8E00X | Electrolux KVKBE00X Manuel utilisateur | Fixfr
(9.(9
(9.(;
(9.(=
.9.%(;
)5
)RXU¢PLFURRQGHV
1RWLFHG
XWLOLVDWLRQ
Profiter pleinement
de vos appareils
électroménagers
Pour un accès rapide aux modes d’emploi en
ligne, guides pratiques, aide et plus encore,
enregistrez vos produits via photo en visitant
electrolux.com/register
ZZZHOHFWUROX[FRP
7$%/('(60$7,Š5(6
&216,*1(6'(6‹&85,7‹ &216,*1(6'(6‹&85,7‹ '(6&5,37,21'(/
$33$5(,/ %$1'($8'(&200$1'( $9$17/$35(0,Š5(87,/,6$7,21 87,/,6$7,214827,',(11(
)21&7,216'(/
+25/2*( 352*5$00(6$8720$7,48(6
87,/,6$7,21'(6$&&(662,5(6 )21&7,2166833/‹0(17$,5(6 &216(,/6
(175(7,(1(71(772<$*(
(1&$6'
$120$/,('()21&7,211(0(17
5(1'(0(17‹1(5*‹7,48(
12863(16216‚9286
0HUFLG
DYRLUFKRLVLFHSURGXLW(OHFWUROX[$YHFFHSURGXLWYRXVE«Q«ILFLH]GH
GL]DLQHVG
DQQ«HVG
H[S«ULHQFHSURIHVVLRQQHOOHHWG
LQQRYDWLRQ,QJ«QLHX[HW
«O«JDQWLOD«W«FRQ©XVXUPHVXUHSRXUYRXV*U¤FH¢FHWDSSDUHLOYRXVVDYH]
TXHFKDTXHXWLOLVDWLRQYRXVDSSRUWHUDVDWLVIDFWLRQ
%LHQYHQXHFKH](OHFWUROX[
9LVLWH]QRWUHVLWH,QWHUQHWSRXU
2EWHQLUGHVFRQVHLOVG
XWLOLVDWLRQGHVEURFKXUHVGHO
DLGHGHVLQIRUPDWLRQV
ZZZHOHFWUROX[FRPZHEVHOIVHUYLFH
(QUHJLVWUH]YRWUHSURGXLWSRXUREWHQLUXQPHLOOHXUVHUYLFH
ZZZUHJLVWHUHOHFWUROX[FRP
$FKHWHUGHVDFFHVVRLUHVFRQVRPPDEOHVHWSLªFHVGHUHFKDQJHG
RULJLQHSRXU
YRWUHDSSDUHLO
ZZZHOHFWUROX[FRPVKRS
6(59,&($35Š69(17(
8WLOLVH]WRXMRXUVGHVSLªFHVG
RULJLQH
$YDQWGHFRQWDFWHUOHVHUYLFHDSUªVYHQWHDVVXUH]YRXVGHGLVSRVHUGHV
LQIRUPDWLRQVVXLYDQWHV0RGªOH31&QXP«URGHV«ULH
9RXVWURXYHUH]FHVLQIRUPDWLRQVVXUODSODTXHVLJQDO«WLTXH
$YHUWLVVHPHQW&RQVLJQHVGHV«FXULW«
,QIRUPDWLRQVJ«Q«UDOHVHWFRQVHLOV
,QIRUPDWLRQVHQPDWLªUHGHSURWHFWLRQGHO
HQYLURQQHPHQW
6RXVU«VHUYHGHPRGLILFDWLRQV
)5$1‰$,6
&216,*1(6'(6‹&85,7‹
$YDQWG
LQVWDOOHUHWG
XWLOLVHUFHWDSSDUHLOOLVH]
VRLJQHXVHPHQWOHVLQVWUXFWLRQVIRXUQLHV/HIDEULFDQWQH
SRXUUD¬WUHWHQXSRXUUHVSRQVDEOHGHVEOHVVXUHVHW
G«J¤WVU«VXOWDQWG
XQHPDXYDLVHLQVWDOODWLRQRX
XWLOLVDWLRQ&RQVHUYH]WRXMRXUVOHVLQVWUXFWLRQVGDQVXQ
OLHXV½UHWDFFHVVLEOHSRXUYRXV\U«I«UHUXOW«ULHXUHPHQW
6«FXULW«GHVHQIDQWVHWGHVSHUVRQQHV
YXOQ«UDEOHV
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
&HWDSSDUHLOSHXW¬WUHXWLOLV«SDUGHVHQIDQWVGHSOXV
GHDQVDLQVLTXHGHVSHUVRQQHVGRQWOHVFDSDFLW«V
SK\VLTXHVVHQVRULHOOHVHWPHQWDOHVVRQWU«GXLWHVRX
GRQWOHVFRQQDLVVDQFHVHWO
H[S«ULHQFHVRQW
LQVXIILVDQWHV¢FRQGLWLRQG
¬WUHVXUYHLOO«VRXG
DYRLU
UH©XGHVLQVWUXFWLRQVFRQFHUQDQWO
XWLOLVDWLRQV«FXULV«H
GHO
DSSDUHLOHWGHFRPSUHQGUHOHVULVTXHVHQFRXUXV
/HVHQIDQWVHQWUHHWDQVHWOHVSHUVRQQHVD\DQWXQ
KDQGLFDSWUªVLPSRUWDQWHWFRPSOH[HGRLYHQW¬WUH
WHQXV¢O
«FDUW¢PRLQVG
¬WUHVXUYHLOO«VHQ
SHUPDQHQFH
/HVHQIDQWVGHPRLQVGHDQVGRLYHQW¬WUHWHQXV¢
O
«FDUW¢PRLQVG
¬WUHVXUYHLOO«VHQSHUPDQHQFH
1HODLVVH]SDVOHVHQIDQWVMRXHUDYHFO
DSSDUHLO
1HODLVVH]SDVOHVHPEDOODJHV¢ODSRUW«HGHVHQIDQWV
HWMHWH]OHVFRQYHQDEOHPHQW
7HQH]OHVHQIDQWVHWOHVDQLPDX[«ORLJQ«VGH
O
DSSDUHLOORUVTX
LOHVWHQFRXUVGHIRQFWLRQQHPHQWRX
ORUVTX
LOUHIURLGLW/HVSDUWLHVDFFHVVLEOHVVRQW
FKDXGHV
6LO
DSSDUHLOHVW«TXLS«G
XQGLVSRVLWLIGHV«FXULW«
HQIDQWVQRXVYRXVUHFRPPDQGRQVGHO
DFWLYHU
/HVHQIDQWVQHGRLYHQWSDVQHWWR\HUQLHQWUHSUHQGUH
XQHRS«UDWLRQGHPDLQWHQDQFHVXUO
DSSDUHLOVDQV
VXUYHLOODQFH
ZZZHOHFWUROX[FRP
6«FXULW«J«Q«UDOH
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
/
DSSDUHLOGRLW¬WUHLQVWDOO«HWOHF¤EOHUHPSODF«
XQLTXHPHQWSDUXQSURIHVVLRQQHOTXDOLIL«
$9(57,66(0(17/
DSSDUHLOHWVHVSDUWLHV
DFFHVVLEOHVGHYLHQQHQWFKDXGVSHQGDQWVRQ
IRQFWLRQQHPHQW9HLOOH]¢QHSDVWRXFKHUOHV«O«PHQWV
FKDXIIDQWV
8WLOLVH]WRXMRXUVGHVJDQWVGHFXLVLQHSRXUUHWLUHURX
HQIRXUQHUGHVDFFHVVRLUHVRXGHVSODWVDOODQWDXIRXU
$YDQWG
HIIHFWXHUXQHRS«UDWLRQGHPDLQWHQDQFH
G«EUDQFKH]O
DSSDUHLOGHODSULVHVHFWHXU
$VVXUH]YRXVTXHO
DSSDUHLOHVW«WHLQWHWG«EUDQFK«
DYDQWGHUHPSODFHUO
«FODLUDJHDILQG
«YLWHUWRXWULVTXH
GHFKRF«OHFWULTXH
1
XWLOLVH]SDVGHQHWWR\HXUYDSHXUSRXUQHWWR\HU
O
DSSDUHLO
1
XWLOLVH]SDVGHSURGXLWVDEUDVLIVQLGHUDFORLUV
SRLQWXVHQP«WDOSRXUQHWWR\HUODSRUWHHQYHUUHFDULOV
SHXYHQWUD\HUVDVXUIDFHFHTXLSHXWEULVHUOHYHUUH
6LOHF¤EOHG
DOLPHQWDWLRQHVWHQGRPPDJ«LOGRLW¬WUH
UHPSODF«SDUOHIDEULFDQWXQVHUYLFHGHPDLQWHQDQFH
DJU««RXXQWHFKQLFLHQTXDOLIL«DILQG
«YLWHUWRXW
GDQJHUOL«¢O
«OHFWULFLW«
1
DOOXPH]SDVO
DSSDUHLOORUVTX
LOHVWYLGH/HVSLªFHV
P«WDOOLTXHVVLWX«HVGDQVODFDYLW«SHXYHQWSURGXLUH
GHVDUFV«OHFWULTXHV
/HVDOLPHQWVRXERLVVRQVGDQVGHVU«FLSLHQWVHQ
P«WDOQHGRLYHQWMDPDLV¬WUHFKDXII«VDXPLFURRQGHV
&HWDYHUWLVVHPHQWQHV
DSSOLTXHSDVVLOHIDEULFDQW
LQGLTXHODWDLOOHHWODIRUPHGHVU«FLSLHQWVP«WDOOLTXHV
DGDSW«V¢ODFXLVVRQDXPLFURRQGHV
6LODSRUWHRXOHVMRLQWVGHODSRUWHVRQWHQGRPPDJ«V
YRXVQHGHYH]SDVXWLOLVHUO
DSSDUHLOWDQWTX
LOQ
DSDV
«W«U«SDU«SDUXQSURIHVVLRQQHOTXDOLIL«
7RXWHRS«UDWLRQGHPDLQWHQDQFHRXU«SDUDWLRQ
Q«FHVVLWDQWOHUHWUDLWG
XQGHVFDFKHVDVVXUDQWOD
)5$1‰$,6
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
SURWHFWLRQFRQWUHOHVPLFURRQGHVQHGRLW¬WUHFRQIL«H
TX
¢XQSURIHVVLRQQHOTXDOLIL«
1HIDLWHVSDVFKDXIIHUGHOLTXLGHVRXG
DXWUHVDOLPHQWV
GDQVGHVU«FLSLHQWVKHUP«WLTXHPHQWIHUP«V,OV
SRXUUDLHQWH[SORVHU
1
XWLOLVH]TXHGHVXVWHQVLOHVDGDSW«V¢XQHXWLOLVDWLRQ
GDQVXQIRXU¢PLFURRQGHV
/RUVTXHYRXVIDLWHVFXLUHGHVDOLPHQWVGDQVGHV
U«FLSLHQWVHQSODVWLTXHRXHQSDSLHUVXUYHLOOH]
WRXMRXUVO
DSSDUHLOFDUFHVPDWLªUHVSHXYHQW
V
HQIODPPHU
&HWDSSDUHLOHVWXQLTXHPHQWGHVWLQ«¢FKDXIIHUGHV
DOLPHQWVHWGHVERLVVRQV/
XWLOLVHUSRXUV«FKHUGHV
DOLPHQWVRXGHVY¬WHPHQWVRXSRXUIDLUHFKDXIIHUGHV
FRPSUHVVHVFKDXIIDQWHVGHVFKDXVVRQVGHV
«SRQJHVGHVWLVVXVKXPLGHVRXDXWUHVSRXUUDLW
SURYRTXHUGHVEOHVVXUHVRXXQLQFHQGLH
(QSU«VHQFHGHIXP«H«WHLJQH]RXG«EUDQFKH]
OಬDSSDUHLOHWODLVVH]ODSRUWHIHUP«HSRXU«WRXIIHUOHV
IODPPHV
6LYRXVFKDXIIH]GHVERLVVRQVDXPLFURRQGHVFHOOHV
FLSHXYHQWHQWUHUHQ«EXOOLWLRQDSUªV¬WUHVRUWLHVGH
O
DSSDUHLO6R\H]SUXGHQWORUVTXHYRXVPDQLSXOH]OH
U«FLSLHQW
0«ODQJH]RXUHPXH]OHFRQWHQXGHVELEHURQVHWGHV
SHWLWVSRWVSRXUE«E«VSXLVY«ULILH]ODWHPS«UDWXUH
DYDQWGHQRXUULUYRWUHHQIDQWDILQG
«YLWHUOHVEU½OXUHV
/HVĕXIVGDQVOHXUFRTXLOOHHWOHVĕXIVGXUVHQWLHUV
QHGRLYHQWSDV¬WUHFKDXII«VGDQVO
DSSDUHLOFDULOV
SRXUUDLHQWH[SORVHUP¬PHDSUªVODILQGHODFXLVVRQ
1HWWR\H]U«JXOLªUHPHQWO
DSSDUHLOHWUHWLUH]HQOHV
U«VLGXVDOLPHQWDLUHV
6LYRXVQHQHWWR\H]SDVU«JXOLªUHPHQWO
DSSDUHLOVD
VXUIDFHSHXWVHG«W«ULRUHUFHTXLSRXUUDLWU«GXLUHVD
GXU«HGHYLHHWSURYRTXHUGHVVLWXDWLRQVGDQJHUHXVHV
ZZZHOHFWUROX[FRP
&216,*1(6'(6‹&85,7‹
,QVWDOODWLRQ
$9(57,66(0(17
/
DSSDUHLOGRLW¬WUHLQVWDOO«
XQLTXHPHQWSDUXQ
SURIHVVLRQQHOTXDOLIL«
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
5HWLUH]O
LQW«JUDOLW«GHO
HPEDOODJH
1
LQVWDOOH]SDVHWQHEUDQFKH]SDVXQ
DSSDUHLOHQGRPPDJ«
6XLYH]VFUXSXOHXVHPHQWOHV
LQVWUXFWLRQVG
LQVWDOODWLRQIRXUQLHV
DYHFO
DSSDUHLO
6R\H]WRXMRXUVYLJLODQWVORUVTXHYRXV
G«SODFH]O
DSSDUHLOFDULOHVWORXUG
8WLOLVH]WRXMRXUVGHVJDQWVGHV«FXULW«
HWGHVFKDXVVXUHVIHUP«HV
1HWLUH]MDPDLVO
DSSDUHLOSDUOD
SRLJQ«H
5HVSHFWH]O
HVSDFHPHQWPLQLPDO
UHTXLVSDUUDSSRUWDX[DXWUHV
DSSDUHLOVHW«O«PHQWV
,QVWDOOH]O
DSSDUHLOGDQVXQOLHXV½UHW
DGDSW«U«SRQGDQWDX[H[LJHQFHV
G
LQVWDOODWLRQ
&HWDSSDUHLOHVW«TXLS«G
XQV\VWªPH
GHUHIURLGLVVHPHQW«OHFWULTXH,OGRLW
¬WUHXWLOLV«ORUVTXHO
DSSDUHLOHVW
UDFFRUG«¢XQHSULVHVHFWHXU
ವ
ವ
ವ
ವ
ವ
ವ
ವ
%UDQFKHPHQW«OHFWULTXH
$9(57,66(0(17
5LVTXHG
LQFHQGLHRX
G
«OHFWURFXWLRQ
ವ
ವ
ವ
ವ
ವ
ವ
/
HQVHPEOHGHVEUDQFKHPHQWV
«OHFWULTXHVGRLW¬WUHHIIHFWX«SDUXQ
WHFKQLFLHQTXDOLIL«
/
DSSDUHLOGRLW¬WUHUHOL«¢ODWHUUH
9«ULILH]TXHOHVSDUDPªWUHVILJXUDQW
VXUODSODTXHVLJQDO«WLTXH
FRUUHVSRQGHQWDX[GRQQ«HV
«OHFWULTXHVGHYRWUHU«VHDX
8WLOLVH]WRXMRXUVXQHSULVHGHFRXUDQW
GHV«FXULW«FRUUHFWHPHQWLQVWDOO«H
1
XWLOLVH]SDVG
DGDSWDWHXUV
PXOWLSULVHVQLGHUDOORQJHV
9HLOOH]¢QHSDVHQGRPPDJHUODILFKH
VHFWHXUQLOHF¤EOHG
DOLPHQWDWLRQ/H
UHPSODFHPHQWGXF¤EOHG
DOLPHQWDWLRQ
GHO
DSSDUHLOGRLW¬WUHHIIHFWX«SDU
QRWUHVHUYLFHDSUªVYHQWHDJU««
ವ
1HODLVVH]SDVOHVF¤EOHV
G
DOLPHQWDWLRQHQWUHUHQFRQWDFWDYHF
ODSRUWHGHO
DSSDUHLOSDUWLFXOLªUHPHQW
ORUVTXHODSRUWHHVWFKDXGH
/DSURWHFWLRQFRQWUHOHVFKRFVGHV
SDUWLHVVRXVWHQVLRQHWLVRO«HVGRLW
¬WUHIL[«HGHWHOOHPDQLªUHTX
HOOHQH
SHXWSDV¬WUHHQOHY«HVDQVRXWLOV
1HEUDQFKH]ODILFKHG
DOLPHQWDWLRQ¢
ODSULVHGHFRXUDQWTX
¢ODILQGH
O
LQVWDOODWLRQ$VVXUH]YRXVTXHOD
SULVHGHFRXUDQWHVWDFFHVVLEOHXQH
IRLVO
DSSDUHLOLQVWDOO«
6LODSULVHGHFRXUDQWHVWO¤FKHQH
EUDQFKH]SDVODILFKHG
DOLPHQWDWLRQ
VHFWHXU
1HWLUH]MDPDLVVXUOHF¤EOH
G
DOLPHQWDWLRQSRXUG«EUDQFKHU
O
DSSDUHLO7LUH]WRXMRXUVVXUODILFKH
1
XWLOLVH]TXHGHVV\VWªPHV
G
LVRODWLRQDSSURSUL«VGHVFRXSH
FLUFXLWVGHVIXVLEOHVOHVIXVLEOHV¢
YLVVHUGRLYHQW¬WUHUHWLU«VGXVXSSRUW
XQGLVMRQFWHXUGLII«UHQWLHOHWGHV
FRQWDFWHXUV
/
LQVWDOODWLRQ«OHFWULTXHGRLW¬WUH
«TXLS«HG
XQGLVSRVLWLIG
LVROHPHQW¢
FRXSXUHRPQLSRODLUH/HGLVSRVLWLI
G
LVROHPHQWGRLWSU«VHQWHUXQH
GLVWDQFHG
RXYHUWXUHGHVFRQWDFWV
G
DXPRLQVPP
&HWDSSDUHLOHVWFRQIRUPHDX[
GLUHFWLYHV&((
8WLOLVDWLRQ
$9(57,66(0(17
5LVTXHGHEOHVVXUHVGH
EU½OXUHVG
«OHFWURFXWLRQRX
G
H[SORVLRQ
ವ
ವ
ವ
ವ
ವ
&HWDSSDUHLOHVWH[FOXVLYHPHQW
GHVWLQ«¢XQHXWLOLVDWLRQGRPHVWLTXH
1HPRGLILH]SDVOHVFDUDFW«ULVWLTXHV
GHFHWDSSDUHLO
$VVXUH]YRXVTXHOHVRULILFHVGH
YHQWLODWLRQQHVRQWSDVERXFK«V
1HODLVVH]MDPDLVO
DSSDUHLOVDQV
VXUYHLOODQFHSHQGDQWVRQ
IRQFWLRQQHPHQW
‹WHLJQH]O
DSSDUHLODSUªVFKDTXH
XWLOLVDWLRQ
)5$1‰$,6
ವ
ವ
ವ
ವ
ವ
ವ
ವ
ವ
6R\H]SUXGHQWORUVGHO
RXYHUWXUHGH
ODSRUWHGHO
DSSDUHLOORUVTXHFHOXLFL
HVWHQIRQFWLRQQHPHQW'HO
DLUEU½ODQW
SHXWV
HQ«FKDSSHU
1
XWLOLVH]MDPDLVFHWDSSDUHLODYHFOHV
PDLQVPRXLOO«HVRXORUVTX
LOHVWHQ
FRQWDFWDYHFGHO
HDX
1
H[HUFH]MDPDLVGHSUHVVLRQVXUOD
SRUWHRXYHUWH
1
XWLOLVH]MDPDLVO
DSSDUHLOFRPPH
SODQGHWUDYDLORXFRPPHSODQGH
VWRFNDJH
2XYUH]SUXGHPPHQWODSRUWHGH
O
DSSDUHLO6LYRXVXWLOLVH]GHV
LQJU«GLHQWVFRQWHQDQWGHO
DOFRROXQ
P«ODQJHG
DOFRROHWG
DLUIDFLOHPHQW
LQIODPPDEOHSHXW«YHQWXHOOHPHQWVH
IRUPHU
1HODLVVH]SDVGHV«WLQFHOOHVRXGHV
IODPPHVQXHVHQWUHUHQFRQWDFWDYHF
O
DSSDUHLOORUVTXHYRXVRXYUH]OD
SRUWH
1HSODFH]SDVGHSURGXLWV
LQIODPPDEOHVRXG
«O«PHQWVLPELE«V
GHSURGXLWVLQIODPPDEOHV¢O
LQW«ULHXU
RX¢SUR[LPLW«GHO
DSSDUHLOQLVXU
FHOXLFL
1
XWLOLVH]SDVODIRQFWLRQPLFURRQGHV
SRXUSU«FKDXIIHUOHIRXU
$9(57,66(0(17
5LVTXHG
HQGRPPDJHPHQW
GHO
DSSDUHLO
ವ
ವ
ವ
3RXU«YLWHUWRXWHQGRPPDJHPHQWRX
G«FRORUDWLRQGHO
«PDLO
ದ QHSODFH]MDPDLVGHIHXLOOHV
G
DOXPLQLXPGLUHFWHPHQWVXUOH
IRQGGHODFDYLW«GHO
DSSDUHLO
ದ QHYHUVH]MDPDLVG
HDX
GLUHFWHPHQWGDQVO
DSSDUHLO
ORUVTX
LOHVWFKDXG
ದ XQHIRLVODFXLVVRQWHUPLQ«HQH
ODLVVH]MDPDLVG
DOLPHQWVRXGH
SODWVKXPLGHV¢O
LQW«ULHXUGH
O
DSSDUHLO
ದ IDLWHVDWWHQWLRQORUVTXHYRXV
UHWLUH]RXUHPHWWH]HQSODFHOHV
DFFHVVRLUHV
/DG«FRORUDWLRQGHO
«PDLORXGHO
DFLHU
LQR[\GDEOHHVWVDQVHIIHWVXUOHV
SHUIRUPDQFHVGHO
DSSDUHLO
8WLOLVH]XQSODW¢U¶WLUSRXUREWHQLUGHV
J¤WHDX[PRHOOHX[/HVMXVGHIUXLWV
FDXVHQWGHVWDFKHVTXLSHXYHQW¬WUH
SHUPDQHQWHV
ವ
ವ
ವ
&HWDSSDUHLOHVWH[FOXVLYHPHQW
GHVWLQ«¢XQXVDJHFXOLQDLUH1H
O
XWLOLVH]SDVSRXUGHVXVDJHVDXWUHV
TXHFHOXLSRXUOHTXHOLOD«W«FRQ©X¢
GHVILQVGHFKDXIIDJHSDUH[HPSOH
/DSRUWHGXIRXUGRLWWRXMRXUV¬WUH
IHUP«HSHQGDQWODFXLVVRQ
6LO
DSSDUHLOHVWLQVWDOO«GHUULªUHOD
SDURLG
XQPHXEOHSDUH[XQHSRUWH
YHXLOOH]¢FHTXHODSRUWHQHVRLW
MDPDLVIHUP«HORUVTXHO
DSSDUHLOHVW
HQPDUFKH/DFKDOHXUHWO
KXPLGLW«
SHXYHQWV
DFFXPXOHUGHUULªUHODSRUWH
IHUP«HGXPHXEOHHWSURYRTXHU
G
LPSRUWDQWVG«J¤WVVXUO
DSSDUHLOOH
PHXEOHRXOHVRO1HIHUPH]SDVOD
SDURLGXPHXEOHWDQWTXHO
DSSDUHLOQ
D
SDVFRPSOªWHPHQWUHIURLGL
(QWUHWLHQHWQHWWR\DJH
$9(57,66(0(17
5LVTXHGHEOHVVXUH
G
LQFHQGLHRXGHGRPPDJHV
PDW«ULHOVVXUO
DSSDUHLO
ವ
ವ
ವ
ವ
ವ
ವ
ವ
$YDQWWRXWHRS«UDWLRQG
HQWUHWLHQ
«WHLJQH]O
DSSDUHLOHWG«EUDQFKH]OD
ILFKHGHODSULVHVHFWHXU
9«ULILH]TXHO
DSSDUHLOHVWIURLG/HV
SDQQHDX[GHYHUUHULVTXHQWGHVH
EULVHU
5HPSODFH]LPP«GLDWHPHQWOHVYLWUHV
GHODSRUWHVLHOOHVVRQW
HQGRPPDJ«HV&RQWDFWH]YRWUH
VHUYLFHDSUªVYHQWHDJU««
9HLOOH]¢V«FKHUODFDYLW«HWODSRUWH
GHO
DSSDUHLODYHFXQFKLIIRQDSUªV
FKDTXHXWLOLVDWLRQ/DYDSHXUSURGXLWH
GXUDQWVRQIRQFWLRQQHPHQWVH
FRQGHQVHVXUOHVSDURLVGHODFDYLW«
HWSHXYHQWHQWUD°QHUXQHFRUURVLRQ
1HWWR\H]U«JXOLªUHPHQWO
DSSDUHLODILQ
GHPDLQWHQLUOHUHY¬WHPHQWHQERQ
«WDW
/HVU«VLGXVGHJUDLVVHHWG
DOLPHQWV
GDQVO
DSSDUHLOSHXYHQWSURYRTXHUXQ
LQFHQGLHHWXQDUF«OHFWULTXHORUVTXH
ODIRQFWLRQPLFURRQGHVHVWHQFRXUV
1HWWR\H]O
DSSDUHLODYHFXQFKLIIRQ
GRX[KXPLGH8WLOLVH]XQLTXHPHQWGHV
SURGXLWVGHODYDJHQHXWUHV1
XWLOLVH]
SDVGHSURGXLWVDEUDVLIVGHWDPSRQV
¢U«FXUHUGHVROYDQWVQLG
REMHWV
P«WDOOLTXHV
ZZZHOHFWUROX[FRP
ವ
6LYRXVXWLOLVH]XQVSUD\SRXUIRXU
VXLYH]OHVFRQVLJQHVGHV«FXULW«
ILJXUDQWVXUO
HPEDOODJH
1
XWLOLVH]DXFXQSURGXLWG«WHUJHQW
SRXUQHWWR\HUO
«PDLOFDWDO\WLTXHOH
FDV«FK«DQW
ವ
0DLQWHQDQFH
ವ
ವ
3RXUU«SDUHUO
DSSDUHLOFRQWDFWH]XQ
VHUYLFHDSUªVYHQWHDJU««
8WLOLVH]H[FOXVLYHPHQWGHVSLªFHV
G
RULJLQH
0LVHDXUHEXW
‹FODLUDJHLQW«ULHXU
$9(57,66(0(17
5LVTXHGHEOHVVXUHRX
G
DVSK\[LH
$9(57,66(0(17
5LVTXHG
«OHFWURFXWLRQ
ವ
/HVDPSRXOHVFODVVLTXHVRX
KDORJªQHVXWLOLV«HVGDQVFHWDSSDUHLO
VRQWGHVWLQ«HVXQLTXHPHQW¢XQ
XVDJHDYHFGHVDSSDUHLOVP«QDJHUV
1HOHVXWLOLVH]SDVSRXU«FODLUHUYRWUH
ORJHPHQW
$YDQWGHFKDQJHUO
DPSRXOH
G«EUDQFKH]O
DSSDUHLOGHODSULVH
VHFWHXU
1
XWLOLVH]TXHGHVDPSRXOHVD\DQWOHV
P¬PHVVS«FLILFDWLRQV
ವ
ವ
ವ
ವ
ವ
'«EUDQFKH]O
DSSDUHLOGH
O
DOLPHQWDWLRQ«OHFWULTXH
&RXSH]OHF¤EOHG
DOLPHQWDWLRQDXUDV
GHO
DSSDUHLOHWPHWWH]OHDXUHEXW
5HWLUH]OHGLVSRVLWLIGHYHUURXLOODJHGX
KXEORWSRXUHPS¬FKHUOHVHQIDQWVHW
OHVDQLPDX[GHV
HQIHUPHUGDQV
O
DSSDUHLO
'(6&5,37,21'(/
$33$5(,/
9XHG
HQVHPEOH
1
2
3
4
4
7
5
3
2
%DQGHDXGHFRPPDQGH
3URJUDPPDWHXU«OHFWURQLTXH
5«VLVWDQFH
*«Q«UDWHXUGHPLFURRQGHV
‹FODLUDJH
6XSSRUWGHJULOOHDPRYLEOH
3RVLWLRQGHVJULOOHV
1
6
$FFHVVRLUHV
*ULOOHP«WDOOLTXH
3HUPHWGHSRVHUGHVSODWV¢U¶WL¢JUDWLQ
HWGHVPRXOHV¢J¤WHDXS¤WLVVHULH
)5$1‰$,6
%$1'($8'(&200$1'(
3URJUDPPDWHXU«OHFWURQLTXH
1
2 3 4 5
6
7 8 9 10 11
/HVWRXFKHVVHQVLWLYHVSHUPHWWHQWGHIDLUHIRQFWLRQQHUO
DSSDUHLO
6LHOOHVQHVRQWSDVYLVLEOHVDSSX\H]VXU
7RXFKH
VHQVLWL഻
YH
)RQFWLRQ
&RPPHQWDLUH
0$5&+(
$55Œ7
3RXUDOOXPHUHW«WHLQGUHO
DSSDUHLO
*ULORX5HFHWWHV
$SSX\H]XQHIRLVVXUODWRXFKHVHQVLWLYHSRXU
FKRLVLUXQPRGHGHFXLVVRQRXOHPHQX5Hಣ
FHWWHV$SSX\H]¢QRXYHDXVXUODWRXFKHVHQVLಣ
WLYHSRXUQDYLJXHUHQWUHOHVIRQFWLRQV*ULO5Hಣ
FHWWHV3RXUDFWLYHURXG«VDFWLYHUO
«FODLUDJH
DSSX\H]VXUODWRXFKHSHQGDQWVHFRQGHV
7RXFKH5HWRXU
3RXUUHPRQWHUG
XQQLYHDXGDQVOHPHQX3RXU
DIILFKHUOHPHQXSULQFLSDODSSX\H]VXUFHWWH
WRXFKHSHQGDQWVHFRQGHV
6«OHFWLRQGHOD
WHPS«UDWXUH
3RXUU«JOHUODWHPS«UDWXUHRXDIILFKHUODWHPS«ಣ
UDWXUHDFWXHOOHGHO
DSSDUHLO
)RQFWLRQ0LFUR
RQGHV
3RXUDFWLYHUODIRQFWLRQ0LFURRQGHV/RUVTXH
YRXVXWLOLVH]ODIRQFWLRQ0LFURRQGHVDYHFOD
IRQFWLRQ'XU«HSHQGDQWSOXVGHPLQXWHVHW
HQPRGH&RPELODSXLVVDQFHGX0LFURRQGHV
QHSHXWSDVG«SDVVHU:
$IILFKDJH
$IILFKHOHVU«JODJHVDFWXHOVGHO
DSSDUHLO
7RXFKH+DXW
3RXUVHG«SODFHUYHUVOHKDXWGDQVOHPHQX
7RXFKH%DV
3RXUVHG«SODFHUYHUVOHEDVGDQVOHPHQX
SRXUOHVDFWLYHU
ZZZHOHFWUROX[FRP
7RXFKH
VHQVLWL഻
YH
)RQFWLRQ
&RPPHQWDLUH
3RXUU«JOHUG
DXWUHVIRQFWLRQV/RUVTX
XQPRGH
+HXUHHWIRQFಣ
WLRQVVXSSO«PHQಣ GHFXLVVRQHVWHQFRXUVDSSX\H]VXUODWRXFKH
VHQVLWLYHSRXUU«JOHUODPLQXWHULHRXOHVIRQFಣ
WDLUHV
WLRQV7RXFKHV9HUURXLO3URJUDPPHV3U«I«ಣ
U«V&KDOHXU(W7HQLU6HW*R
0LQXWHXU
3RXUU«JOHUODIRQFWLRQ0LQXWHXU
2.'«SDUWUDSLಣ
GHPLFURRQGHV
3RXUFRQILUPHUODV«OHFWLRQRXOHVU«JODJHV
3RXUDFWLYHUODIRQFWLRQ0LFURRQGHV9RXVSRXಣ
YH]O
XWLOLVHUORUVTXHO
DSSDUHLOHVW«WHLQW
$IILFKDJH
A
B
C
E
D
$ 0RGHGHFXLVVRQRXIRQFWLRQ0LFUR
RQGHV
% +HXUHGXMRXU
& ,QGLFDWHXUGHFKDXIIH
' 7HPS«UDWXUHRXSXLVVDQFHGXPLFUR
RQGHV
( 'XU«HRXKHXUHGHILQG
XQHIRQFWLRQ
$XWUHVLQGLFDWHXUVGHO
DIILFKDJH
6\PEROH
)RQFWLRQ
0LQXWHXU
/DIRQFWLRQHVWHQFRXUV
+HXUHGXMRXU
/
DIILFKDJHLQGLTXHO
KHXUHDFWXHOOH
'XU«H
/
DIILFKDJHLQGLTXHODGXU«HGHFXLVಣ
VRQQ«FHVVDLUH
)LQ
/
DIILFKDJHLQGLTXHODILQGXWHPSV
GHFXLVVRQ
7HPS«UDWXUH
/DWHPS«UDWXUHV
DIILFKH
,QGLFDWLRQ'X7HPSV
/
DIILFKDJHLQGLTXHODGXU«HG
XQ
PRGHGHFXLVVRQ$SSX\H]VLPXOWDಣ
Q«PHQWVXU
VHUODGXU«H
HW
SRXUU«LQLWLDOLಣ
,QGLFDWHXUGHFKDXIIH
/
DIILFKDJHLQGLTXHODWHPS«UDWXUH¢
O
LQW«ULHXUGXIRXU
&XLVVRQ3DU/H3RLGV
/
DIILFKDJHLQGLTXHTXHOHV\VWªPH
GHFXLVVRQSDUOHSRLGVHVWDFWLIRX
TXHOHSRLGVSHXW¬WUHPRGLIL«
)5$1‰$,6
6\PEROH
)RQFWLRQ
&KDOHXU(W7HQLU
/DIRQFWLRQHVWDFWLY«H
$9$17/$35(0,Š5(87,/,6$7,21
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
3UHPLHUQHWWR\DJH
5HWLUH]OHVVXSSRUWVGHJULOOHDPRYLEOHV
HWWRXVOHVDFFHVVRLUHVGXIRXU
5HSRUWH]YRXVDXFKDSLWUHm(QWUHWLHQHW
QHWWR\DJH}
1HWWR\H]OHIRXUHWOHVDFFHVVRLUHVDYDQW
GHOHVXWLOLVHUSRXUODSUHPLªUHIRLV
5HPHWWH]OHVDFFHVVRLUHVHWOHVVXSSRUWV
GHJULOOHHQSODFH
3UHPLHUUDFFRUGHPHQW
/RUVTXHYRXVUDFFRUGH]OHIRXU¢
O
DOLPHQWDWLRQVHFWHXURXDSUªVXQH
FRXSXUHGHFRXUDQWYRXVGHYH]U«JOHUOD
ODQJXHOHFRQWUDVWHGHO
DIILFKDJHVD
OXPLQRVLW«HWO
KHXUH
$SSX\H]VXU
YDOHXU
RX
$SSX\H]VXU
SRXUFRQILUPHU
SRXUU«JOHUOD
87,/,6$7,214827,',(11(
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
1DYLJDWLRQGDQVOHVPHQXV
6\PEROH‹O«഻
PHQWGHPHQX
5HFHWWHV
$OOXPH]OHIRXU
$SSX\H]VXU RX SRXU
V«OHFWLRQQHUO
RSWLRQGHPHQX
$SSX\H]VXU
SRXUSDVVHUDX
VRXVPHQXRXDFFHSWHUOHU«JODJH
‚WRXWPRPHQWYRXVSRXYH]
UHYHQLUDXPHQXSULQFLSDO
DYHFODWRXFKH
0HQXSULQFLSDO
*ULO
3URJUDPPHV
3U«I«U«V
3U«VHQWDWLRQGHVPHQXV
6\PEROH‹O«഻
PHQWGHPHQX
5«JODJHV'H
%DVH
8WLOLVDWLRQ
0RGHGHFXLVVRQSHUಣ
PHWWDQWGHJULOOHUGHV
DOLPHQWVSHX«SDLV
DXFHQWUHGHODJULOOH
3RXUIDLUHJULOOHUGX
SDLQ
8WLOLVDWLRQ
&RQWLHQWXQHOLVWHGHV
SURJUDPPHVDXWRPDಣ
WLTXHV
8WLOLV«SRXUFRQILJXಣ
UHUO
DSSDUHLO
&RQWLHQWXQHOLVWHGHV
SURJUDPPHVGHFXLVಣ
VRQSU«I«U«VGHO
XWLOLಣ
VDWHXUHQUHJLVWU«V
SDUFHOXLFL
6RXVPHQXSRXU5«JODJHV'H%DVH
6\PEROH‹O«഻
PHQWGHPHQX
0LVH¢O
KHXUH
'HVFULSWLRQ
5ªJOHO
KHXUHGH
O
KRUORJH
ZZZHOHFWUROX[FRP
6\PEROH‹O«഻
PHQWGHPHQX
,QGLFDWLRQ'X
7HPSV
6HW*R
'HVFULSWLRQ
/RUVTXHFHWWHIRQFಣ
WLRQHVWDFWLY«HO
KHXಣ
UHV
DIILFKHORUVTXH
YRXV«WHLJQH]O
DSSDಣ
UHLO
3RXUV«OHFWLRQQHU
XQHIRQFWLRQHWO
DFWLಣ
YHUXOW«ULHXUHPHQWHQ
DSSX\DQWVXUXQV\Pಣ
EROHGXEDQGHDXGH
FRPPDQGH
0DLQWLHQWOHVDOLPHQWV
&KDOHXU(W7HQLU FXLWVDXFKDXGSHQಣ
GDQWPLQXWHV
DSUªVODILQGHOD
FXLVVRQ
3URORQJHPHQW
'H/D&XLVVRQ
$FWLYHHWG«VDFWLYHOD
IRQFWLRQ3URORQJHಣ
PHQWGHODFXLVVRQ
$IILFKDJH&RQಣ
WUDVWH
$MXVWHOHFRQWUDVWHGH
O
DIILFKDJHSDUSDಣ
OLHUV
$MXVWHODOXPLQRVLW«
$IILFKDJH/XPLಣ GHO
DIILFKDJHSDUSDಣ
OLHUV
QRVLW«
/DQJXH
5ªJOHODODQJXHGH
O
DIILFKDJH
6\PEROH‹O«഻
PHQWGHPHQX
7RQDOLW«7RXಣ
FKHV
'HVFULSWLRQ
$FWLYHHWG«VDFWLYHOD
WRQDOLW«GHVWRXFKHV
VHQVLWLYHV,OHVWLPಣ
SRVVLEOHGHG«VDFWLಣ
YHUODWRQDOLW«GHOD
WRXFKH0$5&+(
$55(7
6RQ$ODUPH
(UUHXU
$FWLYHHWG«VDFWLYH
OHVWRQDOLW«VGHO
DODUಣ
PH
0RGH'‹02
&RGHG
DFWLYDWLRQGH
G«VDFWLYDWLRQ
0DLQWHQDQFH
$IILFKHODYHUVLRQHW
ODFRQILJXUDWLRQGXORಣ
JLFLHO
5«LQLWLDOLVHWRXVOHV
5HJODJHV8VLQH U«JODJHVDX[U«JODಣ
JHVXVLQH
5«JODJHG
XQPRGHGH
FXLVVRQ
$OOXPH]OHIRXU
6«OHFWLRQQH]ODIRQFWLRQ*ULO
$SSX\H]VXU
SRXUFRQILUPHU
5«JOH]ODWHPS«UDWXUH
$SSX\H]VXU
SRXUFRQILUPHU
3HUPHWGHU«JOHUOH
9ROXPH$ODUPH YROXPHGHVWRQDOLW«V
GHVWRXFKHVHWGHV
VLJQDX[VRQRUHVSDU
SDOLHUV
)RQFWLRQVGXPLFURRQGHV
)RQFWLRQV
'HVFULSWLRQ
0LFURRQGHV
*«QªUHODFKDOHXUGLUHFWHPHQW¢O
LQW«ULHXUGHVDOLPHQWV8WLOLVH]
ODSRXUU«FKDXIIHUGHVSODWVHWGHVERLVVRQVSRXUG«FRQJHOHUGH
ODYLDQGHRXGHVIUXLWVHWSRXUFXLUHGHVO«JXPHVHWGXSRLVVRQ
&RPEL
8WLOLVH]FHWWHIRQFWLRQSRXUIDLUHIRQFWLRQQHUOHPRGHGHFXLVVRQ
HWOHPRGHPLFURRQGHVHQP¬PHWHPSV8WLOLVH]ODSRXUFXLVLಣ
QHUSOXVUDSLGHPHQWOHVDOLPHQWVHWOHVIDLUHGRUHU
)5$1‰$,6
)RQFWLRQV
'HVFULSWLRQ
'«PDUUDJHUDSLGH 8WLOLVH]ODSRXUDFWLYHUODIRQFWLRQ0LFURRQGHVG
XQVLPSOHJHVWH
HQDSSX\DQWVXUOHV\PEROH
DYHFODSXLVVDQFHGHPLFURRQಣ
GHVPD[LPDOHHWXQWHPSVGHIRQFWLRQQHPHQWFRXUWVHFRQಣ
GHV
5«JODJHGHODIRQFWLRQ
0LFURRQGHV
5«JODJHGHODIRQFWLRQ
&RPEL
5HWLUH]WRXVOHVDFFHVVRLUHV
$OOXPH]OHIRXU
$FWLYH]XQPRGHGHFXLVVRQ
5HSRUWH]YRXVDXFKDSLWUHm5«JODJH
G
XQPRGHGHFXLVVRQ}
$SSX\H]VXU SRXUDFWLYHUOD
IRQFWLRQ0LFURRQGHV
$SSX\H]VXU
/DIRQFWLRQ'XU«H
HVWU«JO«HVXUVHFRQGHVHWOH
PLFURRQGHVG«PDUUH
&KDTXHSUHVVLRQVXUOD
DMRXWH
WRXFKH
VHFRQGHV¢ODIRQFWLRQ
'XU«H
6LYRXVQ
DSSX\H]SDVVXU
OHIRXUV
«WHLQWDXERXW
GHVHFRQGHV
$SSX\H]VXU SRXUU«JOHUOD
IRQFWLRQ'XU«H5HSRUWH]YRXVDX
FKDSLWUHm5«JODJHGHVIRQFWLRQVGH
O
KRUORJH}
/HU«JODJHPD[LPDOSRXUOD
GXU«HGHODIRQFWLRQ'XU«H
HVWGHPLQXWHV
/RUVTXHODGXU«HG«ILQLHV
HVW
«FRXO«HXQVLJQDOVRQRUHUHWHQWLW
SHQGDQWPLQXWHV/DIRQFWLRQ
0LFURRQGHVV
DUU¬WH
DXWRPDWLTXHPHQW$SSX\H]VXUXQ
V\PEROHSRXUDUU¬WHUOHVLJQDO
VRQRUH
3RXUG«VDFWLYHUODIRQFWLRQ
0LFURRQGHVDSSX\H]VXU
6LYRXVDSSX\H]VXU RXVL
YRXVRXYUH]ODSRUWHOD
IRQFWLRQV
DUU¬WH3RXUOD
UHG«PDUUHUDSSX\H]VXU
$SSX\H]VXU HWU«S«WH]OHV«WDSHV
GXU«JODJHGHODIRQFWLRQ0LFUR
RQGHV
3RXUFHUWDLQHVIRQFWLRQVOD
IRQFWLRQPLFURRQGHV
G«PDUUHUDGªVTXHOD
WHPS«UDWXUHU«JO«HVHUD
DWWHLQWH
)RQFWLRQVQRQGLVSRQLEOHVDYHFOD
IRQFWLRQ&RPEL3URJUDPPHV3U«I«U«V
)LQ6HW*R&KDOHXU(W7HQLU
5«JODJHGHODIRQFWLRQ
'«PDUUDJHUDSLGHPLFUR2QGHV
6LQ«FHVVDLUHDSSX\H]VXU
«WHLQGUHOHIRXU
SRXU
$SSX\H]VXU
SRXUDFWLYHUOD
IRQFWLRQ'«PDUUDJHUDSLGH
&KDTXHSUHVVLRQVXUODWRXFKH
DMRXWHVHFRQGHV¢OD'XU«H
9RXVSRXYH]PRGLILHUOD
SXLVVDQFHGXPLFURRQGHV
UHSRUWH]YRXVDXFKDSLWUH
m5«JODJHGHODIRQFWLRQ
0LFURRQGHV}
$SSX\H]VXU SRXUU«JOHUODGXU«H
GHODIRQFWLRQ'XU«H5HSRUWH]YRXV
DXFKDSLWUHm)RQFWLRQVGH
O
KRUORJH}SDUDJUDSKHm5«JODJH
GHVIRQFWLRQVGHO
KRUORJH}
,QGLFDWHXUGHFKDXIIH
/RUVTXHYRXVDFWLYH]XQPRGHGH
FXLVVRQXQHEDUUHV
DIILFKH/DEDUUH
LQGLTXHTXHODWHPS«UDWXUHGXIRXU
ZZZHOHFWUROX[FRP
DXJPHQWH/RUVTXHODWHPS«UDWXUHHVW
DWWHLQWHO
DODUPHVRQRUHUHWHQWLWIRLVOD
EDUUHFOLJQRWHSXLVGLVSDUD°W
U«VLGXHOOH9RXVSRXYH]XWLOLVHUFHWWH
FKDOHXUSRXUOHPDLQWLHQDXFKDXGGHV
DOLPHQWV
&KDOHXUU«VLGXHOOH
/RUVTXHYRXV«WHLJQH]OHIRXUO
DIILFKDJH
LQGLTXHODSU«VHQFHGHFKDOHXU
)21&7,216'(/
+25/2*(
7DEOHDXGHVIRQFWLRQVGH
O
KRUORJH
)RQFWLRQGH
O
KRUORJH
0LQXWHXU
5«JODJHGHVIRQFWLRQVGH
O
KRUORJH
$YDQWG
XWLOLVHUOHVIRQFWLRQV
'XU«H)LQYRXVGHYH]
G
DERUGU«JOHUXQPRGHGH
FXLVVRQHWXQHWHPS«UDWXUH
/HIRXUV
DUU¬WH
DXWRPDWLTXHPHQW
9RXVSRXYH]XWLOLVHUOHV
IRQFWLRQV'XU«HHW)LQ¢OD
IRLVVLYRXVVRXKDLWH]
DOOXPHUHW«WHLQGUHOHIRXU
DXWRPDWLTXHPHQW¢XQ
PRPHQWGRQQ«
8WLOLVDWLRQ
3RXUU«JOHUXQFRPSWH
¢UHERXUVPD[K
PLQ&HWWHIRQFWLRQ
HVWVDQVHIIHWVXUOH
IRQFWLRQQHPHQWGX
IRXU
8WLOLVH] SRXUDFWLYHU
ODIRQFWLRQ$SSX\H]
VXU RX SRXUU«ಣ
JOHUOHVPLQXWHVSXLV
VXU
UHU
'XU«H
)LQ
SRXUG«PDUಣ
3RXUU«JOHUODGXU«H
GHIRQFWLRQQHPHQWGX
IRXUPD[
KPLQ
3RXUU«JOHUO
KHXUHGH
ILQG
XQPRGHGHFXLVಣ
VRQPD[
KPLQ
6LYRXVG«ILQLVVH]O
KHXUHG
XQHIRQFWLRQ
GHO
KRUORJHOHG«FRPSWHG«PDUUHDX
ERXWGHVHFRQGHV
6LYRXVXWLOLVH]OHVIRQFWLRQV
GHO
KRUORJH'XU«H)LQOH
IRXU«WHLQWOHV«O«PHQWVGH
FXLVVRQDXERXWGHGX
WHPSVU«JO«/HIRXUXWLOLVHOD
FKDOHXUU«VLGXHOOHSRXU
SRXUVXLYUHODFXLVVRQMXVTX
¢
ODILQGXWHPSVGHFXLVVRQ
SURJUDPP«GH¢
PLQXWHV
5«JOH]XQPRGHGHFXLVVRQ
$SSX\H]VXU ¢SOXVLHXUVUHSULVHV
MXVTX
¢FHTXHODIRQFWLRQGH
O
KRUORJHVRXKDLW«HHWOHV\PEROH
FRUUHVSRQGDQWV
DIILFKHQW
$SSX\H]VXU RX
GXU«HUHTXLVH
SRXUU«JOHUOD
$SSX\H]VXU
SRXUFRQILUPHU
‚ODILQGHODGXU«HSURJUDPP«HXQ
VLJQDOUHWHQWLW/HIRXUV
DUU¬WH
DXWRPDWLTXHPHQW8QPHVVDJHV
DIILFKH
$SSX\H]VXUXQV\PEROHSRXUDUU¬WHU
OHVLJQDOVRQRUH
&KDOHXU(W7HQLU
&RQGLWLRQVG
DFWLYDWLRQGHODIRQFWLRQ
ವ
ವ
/DWHPS«UDWXUHU«JO«HHVWVXS«ULHXUH
¢r&
/DIRQFWLRQ'XU«HHVWU«JO«H
/DIRQFWLRQ&KDOHXU(W7HQLUPDLQWLHQW
OHVDOLPHQWVFXLWVDXFKDXG¢r&
SHQGDQWPLQXWHV(OOHV
DFWLYH¢ODILQ
GHODFXLVVRQRXGXU¶WLVVDJH
)5$1‰$,6
9RXVSRXYH]DFWLYHURXG«VDFWLYHUFHWWH
IRQFWLRQGDQVOHPHQX5«JODJHV'H
%DVH
(OOHSHXW¬WUHXWLOLV«HDYHF
WRXVOHVPRGHVGHFXLVVRQ
DYHFODIRQFWLRQ'XU«HRX
&XLVVRQ3DU/H3RLGV
$OOXPH]OHIRXU
6«OHFWLRQQH]OHPRGHGHFXLVVRQ
5«JOH]XQHWHPS«UDWXUHVXS«ULHXUH¢
r&
$SSX\H]VXU ¢SOXVLHXUVUHSULVHV
MXVTX
¢FHTXHO
DIILFKDJHLQGLTXH
&KDOHXU(W7HQLU
$SSX\H]VXU
SRXUFRQILUPHU
‚ODILQGHODIRQFWLRQXQVLJQDOVRQRUH
UHWHQWLW
/DIRQFWLRQUHVWHDFWLY«HVLYRXVPRGLILH]
OHPRGHGHFXLVVRQ
FXLVVRQGHVHSRXUVXLYUHDSUªVODILQGH
OD'XU«H
‚ODILQGXWHPSVGHFXLVVRQXQ
VLJQDOVRQRUHUHWHQWLW$SSX\H]VXU
Q
LPSRUWHTXHOV\PEROH
/HPHVVDJHV
DIILFKH
$SSX\H]VXU SRXUO
DFWLYHURX
SRXUO
DQQXOHU
5«JOH]ODGXU«HGHODIRQFWLRQ
$SSX\H]VXU
3URORQJHPHQW'H/D
&XLVVRQ
/DIRQFWLRQ/DIRQFWLRQ3URORQJHPHQW
'H/D&XLVVRQSHUPHWDXPRGHGH
352*5$00(6$8720$7,48(6
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
5HFHWWHVHQOLJQH
9RXVSRXUUH]WURXYHUGHV
UHFHWWHVSRXUOHV
SURJUDPPHVDXWRPDWLTXHV
VS«FLDOHPHQWFRQ©XVSRXU
FHIRXUVXUQRWUHVLWH
,QWHUQHW3RXUWURXYHUOHOLYUH
GHUHFHWWHVDSSURSUL«
Y«ULILH]OHFRGH31&VXUOD
SODTXHVLJQDO«WLTXHTXLVH
WURXYHVXUOHFDGUHDYDQWGH
ODFDYLW«GXIRXU
5HFHWWHVDYHF5HFHWWHV
$XWRPDWLTXHV
&HIRXUGLVSRVHG
XQHQVHPEOHGH
UHFHWWHVTXHYRXVSRXYH]XWLOLVHU/HV
UHFHWWHVVRQWIL[HVHWYRXVQHSRXYH]
SDVOHVPRGLILHU
$OOXPH]OHIRXU
6«OHFWLRQQH]OHPHQX5HFHWWHV
$SSX\H]VXUODWRXFKH
SRXU
FRQILUPHU
6«OHFWLRQQH]ODFDW«JRULHHWOHSODW
SRXUFRQILUPHU
$SSX\H]VXU
6«OHFWLRQQH]XQHUHFHWWH$SSX\H]
VXU
SRXUFRQILUPHU
/RUVTXHYRXVXWLOLVH]OD
IRQFWLRQ&XLVVRQV
7UDGLWLRQQHOOHVOHIRXUXWLOLVH
OHVU«JODJHVDXWRPDWLTXHV
&RPPHSRXUOHVDXWUHV
IRQFWLRQVYRXVSRXYH]OHV
PRGLILHU
5HFHWWHVDYHF&XLVVRQ3DU
/H3RLGV
&HWWHIRQFWLRQFDOFXOHDXWRPDWLTXHHQWOH
WHPSVGHURWLVVDJH3RXUO
XWLOLVHULOIDXW
HQWUHUOHSRLGVGHO
DOLPHQW
$OOXPH]OHIRXU
6«OHFWLRQQH]OHPHQX5HFHWWHV
$SSX\H]VXUODWRXFKH
SRXU
FRQILUPHU
6«OHFWLRQQH]ODFDW«JRULHHWOHSODW
$SSX\H]VXU
SRXUFRQILUPHU
ZZZHOHFWUROX[FRP
$SSX\H]VXU
RX
SRXUU«JOHUOH
SRLGVGHVDOLPHQWV$SSX\H]VXU
SRXUFRQILUPHU
/HSURJUDPPHDXWRPDWLTXHG«PDUUH
9RXVSRXYH]FKDQJHUOHSRLGV¢WRXW
PRPHQW$SSX\H]VXUODWRXFKH
V\PEROHTXHOFRQTXHSRXU«WHLQGUHOH
VLJQDO
$YHFFHUWDLQVSURJUDPPHV
UHWRXUQH]O
DOLPHQWDSUªV
PLQXWHV/
«FUDQDIILFKH
DORUVXQUDSSHO
RX SRXUPRGLILHUOHSRLGV
‚ODILQGHODGXU«HSURJUDPP«HXQ
VLJQDOUHWHQWLW$SSX\H]VXUXQ
87,/,6$7,21'(6$&&(662,5(6
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
,QVWDOODWLRQGHVDFFHVVRLUHV
8WLOLVH]XQLTXHPHQWGHVXVWHQVLOHVHW
PDW«ULDX[DGDSW«V
$9(57,66(0(17
5HSRUWH]YRXVDX
SDUDJUDSKHm8VWHQVLOHVHW
PDW«ULDX[DGDSW«VDX[
PLFURRQGHV}GDQVOH
FKDSLWUHm&RQVHLOV}
*ULOOHP«WDOOLTXH
3RXVVH]ODJULOOHHQWUHOHVEDUUHVGH
JXLGDJHGHVVXSSRUWVGHJULOOHHW
DVVXUH]YRXVTXHOHVSLHGVVRQWRULHQW«V
YHUVOHEDV
/HVSHWLWHVLQGHQWDWLRQVVXU
OHGHVVXVDSSRUWHQWSOXVGH
V«FXULW«/HVLQGHQWDWLRQV
VRQW«JDOHPHQWGHV
GLVSRVLWLIVDQWLEDVFXOH/H
UHERUG«OHY«GHODJULOOH
HPS¬FKHOHVXVWHQVLOHVGH
FXLVLQHGHJOLVVHU
)21&7,2166833/‹0(17$,5(6
3URJUDPPHV3U«I«U«V
9RXVSRXYH]VDXYHJDUGHUYRVU«JODJHV
SU«I«U«VWHOVTXHODGXU«HOD
WHPS«UDWXUHRXOHPRGHGHFXLVVRQ,OV
VRQWGLVSRQLEOHVGDQVOHPHQX
3URJUDPPHV3U«I«U«V9RXVSRXYH]
VDXYHJDUGHUSURJUDPPHV
9RXVQHSRXYH]SDV
VDXYHJDUGHUOHVIRQFWLRQV
0LFURRQGHVHWPLFURRQGHV
FRPELQ«GDQVYRV
SURJUDPPHVSU«I«U«V
(QUHJLVWUHPHQWG
XQ
SURJUDPPH
$OOXPH]OHIRXU
6«OHFWLRQQH]XQPRGHGHFXLVVRQRX
XQSURJUDPPHDXWRPDWLTXH
$SSX\H]VXU ¢SOXVLHXUVUHSULVHV
MXVTX
¢FHTXHO
DIILFKDJHLQGLTXH
6$89(*$5'(5
$SSX\H]VXU
SRXUFRQILUPHU
/DSUHPLªUHSRVLWLRQP«PRLUHOLEUH
V
DIILFKH
$SSX\H]VXU
SRXUFRQILUPHU
6DLVLVVH]OHQRPGXSURJUDPPH
/DSUHPLªUHOHWWUHFOLJQRWH
)5$1‰$,6
$SSX\H]VXU
ODOHWWUH
RX
SRXUFKDQJHU
$SSX\H]VXU
/DOHWWUHVXLYDQWHFOLJQRWH
5«S«WH]O
«WDSHFRPPH
Q«FHVVDLUH
$SSX\H]VXUODWRXFKH
HW
PDLQWHQH]ODHQIRQF«HSRXU
VDXYHJDUGHU
9RXVSRXYH]UHPSODFHUXQHSRVLWLRQ
P«PRLUH/RUVTXHODSUHPLªUHSRVLWLRQ
P«PRLUHOLEUHV
DIILFKHDSSX\H]VXU
$SSX\H]VXU ¢SOXVLHXUVUHSULVHV
MXVTX
¢FHTXHO
DIILFKDJHLQGLTXH
7RXFKHV9HUURXLO
$SSX\H]VXU
SRXUFRQILUPHU
3RXUG«VDFWLYHUODIRQFWLRQDSSX\H]VXU
8QPHVVDJHV
DIILFKH$SSX\H]¢
SOXVLHXUVUHSULVHVVXU
SRXUFRQILUPHU
SXLVVXU
/RUVTXHYRXV«WHLJQH]OH
IRXUFHWWHIRQFWLRQHVWDXVVL
G«VDFWLY«H
RX HWDSSX\H]VXU
SRXU
UHPSODFHUXQSURJUDPPHH[LVWDQW
6HW*R
9RXVSRXYH]PRGLILHUOHQRPG
XQ
SURJUDPPHGDQVOHPHQX(QWUHU1RP
'X3URJUDPPH
/DIRQFWLRQYRXVSHUPHWGHU«JOHUXQ
PRGHGHFXLVVRQRXXQSURJUDPPHHW
GHO
XWLOLVHUXOW«ULHXUHPHQWHQDSSX\DQW
XQHIRLVVXUXQV\PEROH
$FWLYDWLRQGXSURJUDPPH
$OOXPH]OHIRXU
5«JOH]XQPRGHGHFXLVVRQ
$OOXPH]OHIRXU
6«OHFWLRQQH]OHPHQX3URJUDPPHV
3U«I«U«V
$SSX\H]VXU ¢SOXVLHXUVUHSULVHV
MXVTX
¢FHTXHO
DIILFKDJHLQGLTXH
'XU«H
5«JOH]O
KHXUH
$SSX\H]VXU
SRXUFRQILUPHU
6«OHFWLRQQH]OHQRPGHYRWUH
SURJUDPPHSU«I«U«
$SSX\H]VXU
SRXUFRQILUPHU
8WLOLVDWLRQGHOD6«FXULW«
HQIDQWV
/RUVTXHODV«FXULW«HQIDQWVHVWDFWLY«H
OHIRXUQHSHXW¬WUHDOOXP«
DFFLGHQWHOOHPHQW
$SSX\H]VXU
O
DSSDUHLO
$SSX\H]VXU ¢SOXVLHXUVUHSULVHV
MXVTX
¢FHTXHO
DIILFKDJHLQGLTXH
6HW*R
$SSX\H]VXU
SRXUFRQILUPHU
$SSX\H]VXUXQV\PEROH¢O
H[FHSWLRQ
GH SRXUG«PDUUHUODIRQFWLRQ6HW
*R/HPRGHGHFXLVVRQU«JO«G«PDUUH
‚ODILQGXPRGHGHFXLVVRQXQVLJQDO
UHWHQWLW
SRXUDOOXPHU
$SSX\H]VLPXOWDQ«PHQWVXU HW
MXVTX
¢FHTX
XQPHVVDJH
3RXUG«VDFWLYHUOD6«FXULW«HQIDQWV
U«S«WH]O
«WDSH
7RXFKHV9HUURXLO
&HWWHIRQFWLRQSHUPHWG
«YLWHUXQH
PRGLILFDWLRQLQYRORQWDLUHGXPRGHGH
FXLVVRQ9RXVQHSRXYH]O
DFWLYHUTXH
ORUVTXHOHIRXUHVWHQIRQFWLRQQHPHQW
$OOXPH]OHIRXU
6«OHFWLRQQH]XQPRGHGHFXLVVRQRX
XQU«JODJH
ವ
ವ
7RXFKHV9HUURXLOHVW
DFWLY«ORUVTXHOHPRGHGH
FXLVVRQHVWHQFRXUV
/HPHQX5«JODJHV'H
%DVHYRXVSHUPHW
G
DFWLYHUODIRQFWLRQ6HW
*RDOOXPHUHW«WHLQGUH
$UU¬WDXWRPDWLTXH
3RXUGHVUDLVRQVGHV«FXULW«OHIRXU
V
«WHLQWDXWRPDWLTXHPHQWDXERXWG
XQ
FHUWDLQWHPSVVLXQPRGHGHFXLVVRQHVW
HQFRXUVHWTXHYRXVQHPRGLILH]DXFXQ
U«JODJH
ZZZHOHFWUROX[FRP
7HPS«UDWXUHr&
$UU¬WDXWRPDWL഻
TXHDXERXWGH
K
/
DUU¬WDXWRPDWLTXHQH
IRQFWLRQQHSDVDYHFOHV
IRQFWLRQV(FODLUDJH)RXU
'XU«H)LQ
/XPLQRVLW«GHO
DIILFKDJH
'HX[PRGHVGHOXPLQRVLW«VRQW
GLVSRQLEOHV
ವ
ವ
/XPLQRVLW«mQXLW}ORUVTXHOHIRXU
HVW«WHLQWODOXPLQRVLW«GHO
DIILFKDJH
HVWSOXVIDLEOHHQWUHKHWK
/XPLQRVLW«mMRXU}
ದ ORUVTXHOHIRXUHVWDOOXP«
ದ VLYRXVDSSX\H]VXUXQV\PEROH
¢O
H[FHSWLRQGH0$5&+(
$55(7HQPRGHGHOXPLQRVLW«
mQXLW}O
DIILFKDJHUHSDVVHHQ
PRGHGHOXPLQRVLW«mMRXU}
SHQGDQWOHVVHFRQGHV
VXLYDQWHV
ದ VLO
DSSDUHLOHVW«WHLQWHWVLYRXV
U«JOH]ODIRQFWLRQ0LQXWHXU
/RUVTXHODIRQFWLRQVHWHUPLQH
O
DIILFKDJHUHYLHQWHQPRGHGH
OXPLQRVLW«mQXLW}
9HQWLODWHXUGH
UHIURLGLVVHPHQW
/RUVTXHOHIRXUIRQFWLRQQHOHYHQWLODWHXU
GHUHIURLGLVVHPHQWVHPHW
DXWRPDWLTXHPHQWHQPDUFKHSRXU
UHIURLGLUOHVVXUIDFHVGXIRXU6LYRXV
«WHLJQH]OHIRXUOHYHQWLODWHXUGH
UHIURLGLVVHPHQWFRQWLQXH¢IRQFWLRQQHU
MXVTX
¢FHTXHOHIRXUUHIURLGLVVH
&216(,/6
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
/DWHPS«UDWXUHHWOHVWHPSV
GHFXLVVRQLQGLTX«VVRQW
IRXUQLVXQLTXHPHQW¢WLWUH
LQGLFDWLI,OVYDULHQWHQ
IRQFWLRQGHVUHFHWWHVDLQVL
TXHGHODTXDOLW«HWGHOD
TXDQWLW«GHVLQJU«GLHQWV
XWLOLV«V
&RQVHLOVGHFXLVVRQ
9RWUHIRXUSHXWFXLUHOHVDOLPHQWVG
XQH
PDQLªUHFRPSOªWHPHQWGLII«UHQWHGH
FHOOHGHYRWUHDQFLHQIRXU/HVWDEOHDX[
FLGHVVRXVYRXVLQGLTXHQWOHVU«JODJHV
VWDQGDUGSRXUODWHPS«UDWXUHOHWHPSV
GHFXLVVRQHWOHQLYHDXGXIRXU
6LYRXVQHWURXYH]SDVOHVU«JODJHV
DSSURSUL«VSRXUXQHUHFHWWHVS«FLILTXH
FKHUFKH]HQXQHTXLV
HQUDSSURFKH
5HFRPPDQGDWLRQVSRXUOH
PLFURRQGHV
3ODFH]OHVDOLPHQWVVXUXQHDVVLHWWHHQ
EDVGHODFDYLW«
5HWRXUQH]RXUHPXH]OHVDOLPHQWV¢OD
PRLWL«GXWHPSVGHG«FRQJ«ODWLRQHWGH
FXLVVRQ
&RXYUH]OHVDOLPHQWVSRXUODFXLVVRQHW
OHU«FKDXIIDJH
,QWURGXLVH]XQHFXLOOªUHGDQVOHELEHURQ
RXOHYHUUHORUVTXHYRXVU«FKDXIIH]GHV
OLTXLGHVSRXUJDUDQWLUXQHPHLOOHXUH
GLVWULEXWLRQGHODFKDOHXU
3ODFH]OHVDOLPHQWVGDQVOHIRXUVDQV
DXFXQHPEDOODJH/HVSODWVSU«SDU«V
HPEDOO«VSHXYHQW¬WUHSODF«VGDQVOH
IRXUXQLTXHPHQWVLO
HPEDOODJHHVW
DGDSW«¢ODFXLVVRQDXIRXU¢PLFUR
RQGHVY«ULILH]OHVLQIRUPDWLRQVVXU
O
HPEDOODJH
&XLVVRQDXPLFURRQGHV
&RXYUH]OHVDOLPHQWVSRXUOHVIDLUHFXLUH
6LYRXVVRXKDLWH]TXHOHVDOLPHQWV
)5$1‰$,6
UHVWHQWFURXVWLOODQWVIDLWHVOHVFXLUHVDQV
OHVFRXYULU
0«ODQJH]OHVDOLPHQWVDYDQWGHOHV
VHUYLU
1HFXLVH]SDVWURSOHVSODWVHQU«JODQW
XQHSXLVVDQFHHWXQHGXU«HWURS
«OHY«HV/HVDOLPHQWVSHXYHQWVH
GHVV«FKHUEU½OHURXSUHQGUHIHX
$SUªVDYRLU«WHLQWOHIRXUVRUWH]HW
ODLVVH]UHSRVHUOHVDOLPHQWVSHQGDQW
TXHOTXHVPLQXWHV
1
XWLOLVH]SDVOHIRXUSRXUFXLUHGHVĕXIV
RXGHVHVFDUJRWVGDQVOHXUFRTXLOOHFDU
LOVSHXYHQWH[SORVHU3HUFH]OHMDXQHGHV
ĕXIVDXSODWDYDQWGHOHVU«FKDXIIHU
3LTXH]SOXVLHXUVIRLVOHVDOLPHQWV
FRPSRUWDQWXQHSHDXDYHFXQH
IRXUFKHWWHDYDQWGHOHVIDLUHFXLUH
'«FRQJ«ODWLRQDXPLFURRQGHV
3ODFH]OHVDOLPHQWVVXUJHO«VG«EDOO«VVXU
XQHSHWLWHDVVLHWWHUHWRXUQ«HDYHFXQ
U«FLSLHQWHQGHVVRXVRXVXUXQHJULOOHGH
G«FRQJ«ODWLRQRXXQHSDVVRLUHHQ
SODVWLTXHDILQTXHO
HDXGHG«FRQJ«ODWLRQ
SXLVVHV
«FRXOHU
5HWLUH]OHVPRUFHDX[G«FRQJHO«VHQ
DOODQW
&RXSH]OHVO«JXPHVHQPRUFHDX[GH
P¬PHWDLOOH
'HWHPSVHQWHPSVP«ODQJH]OHVSODWV
OLTXLGHVHQFRXUVGHFXLVVRQ
9RXVSRXYH]XWLOLVHUXQHSXLVVDQFHGH
PLFURRQGHVSOXV«OHY«HSRXUFXLUHOHV
IUXLWVHWO«JXPHVVDQVOHVG«FRQJHOHU
8VWHQVLOHVGHFXLVLQHHWPDW«ULDX[FRPSDWLEOHVDYHFOHV
PLFURRQGHV
3RXUODFXLVVRQDXPLFURRQGHVQ
XWLOLVH]TXHGHVU«FLSLHQWVHWPDW«ULDX[
DGDSW«V8WLOLVH]OHWDEOHDXFLGHVVRXVFRPPHU«I«UHQFH
8VWHQVLOHGHFXLVLQHPDW«ULDX[
)RQFWLRQ0LFURRQGHV
'«FRQ഻
J«ODWLRQ
5«FKDXIIDJH
&XLVVRQ
)RQFWLRQ&RPEL0L഻
FURRQGHV
9HUUHHWSRUFHODLQHDOODQWDXIRXU
QHFRQWHQDQWDXFXQFRPSRVDQW
P«WDOOLTXHSDUH[HPSOHOHYHUUHU«ಣ
VLVWDQW¢ODFKDOHXU
9HUUHHWSRUFHODLQHQ
DOODQWSDVDX
IRXUVDQVG«FRUDWLRQVHQDUJHQWRU
SODWLQHRXP«WDO
;
;
9HUUHHWYLWURF«UDPLTXHHQPDW«ಣ
ULDXU«VLVWDQWDX[WHPS«UDWXUHV«OHಣ
Y«HVEDVVHV
5«FLSLHQWVHQF«UDPLTXHHWHQ
ID±HQFHVDQVFRPSRVDQWHQTXDUW]
RXHQP«WDOQLYHUQLFRQWHQDQWGX
P«WDO
;
&«UDPLTXHSRUFHODLQHHWID±HQFH
GRQWOHIRQGQ
HVWSDVYHUQLRXDYHF
GHSHWLWVWURXVSDUH[HPSOHVXUOHV
SRLJQ«HV
;
;
;
ZZZHOHFWUROX[FRP
8VWHQVLOHGHFXLVLQHPDW«ULDX[
)RQFWLRQ0LFURRQGHV
'«FRQ഻
J«ODWLRQ
5«FKDXIIDJH
&XLVVRQ
3ODVWLTXHU«VLVWDQW¢ODFKDOHXUMXVಣ
TX
¢r&Y«ULILH]WRXMRXUVOHV
FDUDFW«ULVWLTXHVGXU«FLSLHQWHQ
SODVWLTXHDYDQWXWLOLVDWLRQ
)RQFWLRQ&RPEL0L഻
FURRQGHV
;
&DUWRQSDSLHU
;
;
)LOP«WLUDEOH
;
;
)LOPGHU¶WLVVDJHDYHFIHUPHWXUH
V«FXULV«HSRXUOHPLFURRQGHV
YHXLOOH]WRXMRXUVY«ULILH]OHVFDUDFಣ
W«ULVWLTXHVGXILOPDYDQWXWLOLVDWLRQ
;
3ODWV¢U¶WLVFRPSRV«VGHP«WDO
SDUH[HPSOHHQ«PDLORXHQIRQWH
;
;
0RXOHV¢J¤WHDXODTX«VQRLUVRX
UHY¬WHPHQWVHQVLOLFRQHY«ULILH]
WRXMRXUVOHVFDUDFW«ULVWLTXHVGHV
PRXOHVDYDQWXWLOLVDWLRQ
;
;
*ULOOHP«WDOOLTXH
;
;
8VWHQVLOHVSRXUXQHXWLOLVDWLRQDX
PLFURRQGHVSDUH[SODWm&ULVS}
;
ವ
*ULO
ವ
ವ
ವ
ವ
;
5«JOH]WRXMRXUVOHJULO¢OD
WHPS«UDWXUHODSOXV«OHY«H
3ODFH]ODJULOOHDXQLYHDX
UHFRPPDQG«GDQVOHWDEOHDXGHJULO
3ODFH]WRXMRXUVODOªFKHIULWHDX
SUHPLHUQLYHDXSRXUU«FXS«UHUOD
JUDLVVH
1HIDLWHVJULOOHUTXHGHVPRUFHDX[
SODWVGHYLDQGHRXGHSRLVVRQ
)DLWHVWRXMRXUVSU«FKDXIIHUOHIRXU¢
YLGHDYHFOHVIRQFWLRQVGHJULOSHQGDQW
PLQXWHV
$77(17,21
/RUVTXHYRXVXWLOLVH]OHJULO
ODLVVH]WRXMRXUVODSRUWHGX
IRXUIHUP«H
*ULO
3ODW
7HPS«UDWXUH
r&
'XU«HPLQ
3RVLWLRQVGHV
JULOOHV
UHIDFH
HIDFH
5¶WLGHEĕXI¢ SRLQW
)LOHWGHEĕXI¢ SRLQW
)5$1‰$,6
3ODW
7HPS«UDWXUH
r&
'XU«HPLQ
UHIDFH
HIDFH
‹FKLQHGHSRUF
5¶WL)LOHWGH
YHDX
‹FKLQH
G
DJQHDX
3RLVVRQHQWLHU
J
3RVLWLRQVGHV
JULOOHV
&XLVVRQDXPLFURRQGHV
&RQVHLOVSRXUOHPLFURRQGHV
5«VXOWDWVGHFXLV഻ &DXVHSUREDEOH
VRQG«FRQJ«ODWLRQ
/HVDOLPHQWVVRQW
WURSVHFV
6ROXWLRQ
/DSURFKDLQHIRLVGLPLQXH]ODSXLVಣ
/DSXLVVDQFH«WDLWWURS
VDQFHHWDOORQJH]OHWHPSV
«OHY«H
/HWHPSVGHFXLVVRQ«WDLW
WURSORQJ
/HWHPSVGHFXLVVRQ«WDLW 5«JOH]XQHGXU«HSOXVORQJXH
/HVDOLPHQWVQH
WURSFRXUW
1
DXJPHQWH]SDVODSXLVVDQFHGHV
VRQWWRXMRXUVSDV
0LFURRQGHV
G«FRQJHO«VFKDXGV
RXFXLWVXQHIRLVOH
WHPSVGHFXLVVRQ
«FRXO«
/DSXLVVDQFH«WDLWWURS
/HVDOLPHQWVVRQW
«OHY«H
WURSFXLWVVXUOHV
ERUGVPDLVQHVRQW
SDVSU¬WVDXFHQWUH
/DSURFKDLQHIRLVGLPLQXH]ODSXLVಣ
VDQFHHWDOORQJH]OHWHPSV
'«FRQJ«ODWLRQGHYLDQGH
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
6WHDNNJ
9LDQGHKDFK«HNJ
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
9RODLOOHNJ
(VFDORSHGHSRXOHW
NJ
'«FRQJ«ODWLRQGHYRODLOOH
ZZZHOHFWUROX[FRP
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
&XLVVHVGHSRXOHW
NJ
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUH഻
SRVPLQ
3RLVVRQHQWLHUNJ
)LOHWVGHSRLVVRQNJ
'«FRQJ«ODWLRQGHSRLVVRQ
'«FRQJ«ODWLRQGHSURGXLWVODLWLHUV
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
%HXUUHNJ
)URPDJHU¤S«NJ
'«FRQJ«ODWLRQGHJ¤WHDX[S¤WLVVHULHV
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
*¤WHDX¢EDVHGHOHYXUH
PRUFHDX
*¤WHDXDXIURPDJHPRUಣ FHDX
*¤WHDXVDQVJDUQLWXUHH[ TXDWUHTXDUWVPRUFHDX
3DLQNJ
3DLQHQWUDQFKHVNJ
3HWLWVSDLQVPRUFHDX[
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
)UXLWVNJ
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
3HWLWVSRWVSRXUE«E«V
NJ
'«FRQJ«ODWLRQGHIUXLWV
5«FKDXIIHU
)5$1‰$,6
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
/DLWSRXUE«E«PO
LQWURGXLVH]XQHFXLOOªUH
GDQVOHELEHURQ
3ODWVSU«SDU«VNJ
3ODWVSU«SDU«VVXUJHO«V
NJ
/DLWPO
(DXPO
6DXFHPO
6RXSHPO
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
&KRFRODW(QUREDJHDXFKRಣ FRODWNJ
%HXUUHNJ
3ODW
3XLVVDQFH
:
'XU«HPLQ
7HPSVGHUHSRV
PLQ
3RLVVRQHQWLHUNJ
)LOHWVGHSRLVVRQNJ
/«JXPHVIUDLVNJ
POG
HDX
/«JXPHVVXUJHO«VNJ
POG
HDX
3RPPHVGHWHUUHHQUREH
GHVFKDPSVNJ
5L]NJPOG
HDX 3RSFRUQ
)RQGUH
3ODW
&XLVVRQ
)RQFWLRQ&RPEL0LFURRQGHV
8WLOLVH]FHWWHIRQFWLRQSRXUFXLVLQHUSOXV
UDSLGHPHQWOHVDOLPHQWVHWOHVIDLUHGRUHU
)RQFWLRQVFRPELQ«HV*ULOHW0LFUR
RQGHV
ZZZHOHFWUROX[FRP
3ODW
3ODWVGHFXLVVRQ
PRLWL«VGH 3ODWHQYHUUHURQGš
SRXOHW
FP
[NJ
*UDWLQGH
SRPPHVGH
WHUUHNJ
3ODW¢JUDWLQ
5¶WLGHSRUF 3ODWHQYHUUHDYHF
«JRXWWRLU
FROOHW
NJ
3XLV഻ 7HPS«഻ 'X഻
VDQ഻ UDWXUH U«H
PLQ
r&
FH
:
3RVL഻ 7HPSVGH
WLRQV UHSRVPLQ
GHV
JULOOHV
([HPSOHVG
XWLOLVDWLRQVGH
FXLVVRQVSRXUOHVU«JODJHVGH
SXLVVDQFH
/HVGRQQ«HVGXWDEOHDXVRQWIRXUQLHV¢
WLWUHLQGLFDWLIXQLTXHPHQW
5«JODJHGHSXLVVDQFH
8WLOLVDWLRQ
ವ
ವ
ವ
ವ
:
:
:
:
&KDXIIHUGHVOLTXLGHV
6DLVLUDXG«EXWGHODFXLVVRQ
&XLUHGHVO«JXPHV
ವ
ವ
:
:
'«FRQJHOHUHWU«FKDXIIHUGHVSODWVVXUJHO«V
&KDXIIHUGHVSODWVXQLTXHV
)DLUHIU«PLUGHVUDJR½WV
&XLUHGHVSODWV¢EDVHG
ĕXIV
ವ
ವ
:
:
&RQWLQXHUODFXLVVRQGHSODWV
&XLUHGHVDOLPHQWVG«OLFDWV
&KDXIIHUGHODQRXUULWXUHSRXUE«E«
)DLUHIU«PLUGXUL]
5«FKDXIIHUGHVDOLPHQWVG«OLFDWV
)DLUHIRQGUHGXIURPDJHGXFKRFRODWGXEHXUUH
ವ
ವ
:
:
'«FRQJHOHUGHODYLDQGHGXSRLVVRQ
'«FRQJHOHUGXIURPDJHGHODFUªPHGXEHXUUH
'«FRQJHOHUGHVIUXLWVHWGHVJ¤WHDX[
'«FRQJHOHUGXSDLQ
,QIRUPDWLRQVSRXUOHV
LQVWLWXWVGHWHVW
)RQFWLRQ&RPEL0LFURRQGHV
7HVWVFRQIRUP«PHQW¢ODQRUPH,(&
)5$1‰$,6
3ODW
)RQFWLRQ
3XLV഻
VDQFH
:
7HPS«UD഻ 3RVL഻
WXUHr& WLRQV
GHV
JULOOHV
'XU«H
PLQ
5HPDUTXHV
*UDWLQGH *ULO0LFUR SRPPHV RQGHV
GHWHUUH
NJ
7RXUQH]OHU«FLಣ
SLHQWG
GH
WRXU¢ODPRLWL«
GXWHPSVGH
FXLVVRQ
9RODLOOH
NJ
*ULO0LFUR RQGHV
8WLOLVH]XQHJULOOHP«WDOOLTXHVDXILQGLFDWLRQFRQWUDLUH
(175(7,(1(71(772<$*(
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
5HPDUTXHVFRQFHUQDQW
O
HQWUHWLHQ
1HWWR\H]ODID©DGHGXIRXU¢O
DLGHG
XQH
«SRQJHKXPLGHDGGLWLRQQ«HG
HDX
VDYRQQHXVHWLªGH
8WLOLVH]XQSURGXLWFRXUDQWGHVWLQ«DX
QHWWR\DJHGHVVXUIDFHVHQP«WDO
1HWWR\H]O
LQW«ULHXUGXIRXUDSUªVFKDTXH
XWLOLVDWLRQ/
DFFXPXODWLRQGHJUDLVVHVRX
G
DXWUHVU«VLGXVDOLPHQWDLUHVSHXW
SURYRTXHUXQLQFHQGLH
1HWWR\H]VRLJQHXVHPHQWODYR½WHGH
O
DSSDUHLOSRXU«OLPLQHUODJUDLVVHHWOHV
U«VLGXVDOLPHQWDLUHV
$SUªVFKDTXHXWLOLVDWLRQODYH]WRXVOHV
DFFHVVRLUHVHWV«FKH]OHV8WLOLVH]XQ
FKLIIRQGRX[DGGLWLRQQ«G
HDXFKDXGH
VDYRQQHXVH1HODYH]SDVOHV
DFFHVVRLUHVDXODYHYDLVVHOOH
(QFDVGHVDOLVVXUHVLPSRUWDQWHV
QHWWR\H]¢O
DLGHGHSURGXLWVVS«FLILTXHV
SRXUIRXU
6LYRXVDYH]GHVDFFHVVRLUHVDQWL
DGK«UHQWVQHOHVQHWWR\H]SDVDYHFGHV
SURGXLWVDJUHVVLIVGHVREMHWVSRLQWXVQL
DXODYHYDLVVHOOH&HODULVTXH
G
HQGRPPDJHUOHUHY¬WHPHQWDQWL
DGK«VLI
‹OLPLQH]O
KXPLGLW«GDQVODFDYLW«DSUªV
FKDTXHXWLOLVDWLRQ
5HWUDLWGHVVXSSRUWVGH
JULOOH
$YDQWWRXWHRS«UDWLRQG
HQWUHWLHQ
DVVXUH]YRXVTXHOHIRXUHVWIURLG
5LVTXHGHEU½OXUH
3RXUQHWWR\HUOHIRXUUHWLUH]OHVVXSSRUWV
GHJULOOH
7LUH]DYHFSU«FDXWLRQOHVVXSSRUWV
YHUVOHKDXWHWVRUWH]OHVGHODSULVH
DYDQW
3
1
2
‹FDUWH]O
DYDQWGXVXSSRUWGHJULOOH
GHODSDURLODW«UDOH
6RUWH]OHVVXSSRUWVGHODSULVH
DUULªUH
5«LQVWDOOH]OHVVXSSRUWVGHJULOOHHQ
U«S«WDQWFHWWHSURF«GXUHGDQVO
RUGUH
LQYHUVH
ZZZHOHFWUROX[FRP
5HPSODFHPHQWGH
O
«FODLUDJH
$9(57,66(0(17
5LVTXHG
«OHFWURFXWLRQ
/
DPSRXOHSHXW¬WUHFKDXGH
‹WHLJQH]OHIRXU
$WWHQGH]TXHOHIRXUDLWUHIURLGL
'«EUDQFKH]OHIRXUGHO
DOLPHQWDWLRQ
VHFWHXU
3ODFH]XQFKLIIRQDXIRQGGHOD
FDYLW«
‹FODLUDJHVXS«ULHXU
5HWLUH]OHGLIIXVHXUHQYHUUHGH
O
DPSRXOHHQOHWRXUQDQW
1HWWR\H]OHGLIIXVHXUHQYHUUH
5HPSODFH]O
DPSRXOHSDUXQH
DPSRXOHDG«TXDWHU«VLVWDQW¢XQH
WHPS«UDWXUHGHr&
5HSODFH]OHGLIIXVHXUHQYHUUH
$77(17,21
3UHQH]WRXMRXUVO
DPSRXOH
KDORJªQHDYHFXQFKLIIRQ
SRXU«YLWHUTXHGHVU«VLGXV
GHJUDLVVHVXUO
DPSRXOHQH
SUHQQHQWIHX
(1&$6'
$120$/,('()21&7,211(0(17
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
(QFDVG
DQRPDOLHGHIRQFWLRQQHPHQW
3UREOªPH
&DXVHSUREDEOH
6ROXWLRQ
9RXVQHSRXYH]SDVDOOXಣ
PHUOHIRXUQLOHIDLUHIRQFಣ
WLRQQHU
/HIRXUQ
HVWSDVEUDQFK«¢
XQHVRXUFHG
DOLPHQWDWLRQ
«OHFWULTXHRXOHEUDQFKHಣ
PHQWHVWLQFRUUHFW
9«ULILH]TXHOHIRXUHVWFRUಣ
UHFWHPHQWEUDQFK«¢XQH
VRXUFHG
DOLPHQWDWLRQ«OHFಣ
WULTXHUHSRUWH]YRXVDX
VFK«PDGHEUDQFKHPHQW
/HIRXUQHFKDXIIHSDV
/HIRXUHVW«WHLQW
$OOXPH]OHIRXU
/HIRXUQHFKDXIIHSDV
/
KRUORJHQ
HVWSDVU«JO«H
5«JOH]O
KRUORJH
/HIRXUQHFKDXIIHSDV
/HVU«JODJHVQ«FHVVDLUHV
Q
RQWSDV«W«HIIHFWX«V
9«ULILH]TXHOHVU«JODJHV
VRQWFRUUHFWV
/HIRXUQHFKDXIIHSDV
/DIRQFWLRQG
DUU¬WDXWRPDಣ 5HSRUWH]YRXV¢m$UU¬W
WLTXHHVWDFWLY«H
DXWRPDWLTXH}
/HIRXUQHFKDXIIHSDV
/DV«FXULW«HQIDQWVHVWDFಣ
WLY«H
5HSRUWH]YRXV¢ODVHFWLRQ
m8WLOLVDWLRQGHODV«FXULW«
HQIDQWV}
/HIRXUQHFKDXIIHSDV
/DSRUWHQ
HVWSDVIHUP«H
FRUUHFWHPHQW
)HUPH]FRPSOªWHPHQWOD
SRUWH
)5$1‰$,6
3UREOªPH
&DXVHSUREDEOH
6ROXWLRQ
/HIRXUQHFKDXIIHSDV
/HIXVLEOHDGLVMRQFW«
9«ULILH]TXHOHIXVLEOHHVW
ELHQODFDXVHGHO
DQRPDಣ
OLH6LOHVIXVLEOHVGLVMRQFಣ
WHQWGHPDQLªUHU«S«W«H
IDLWHVDSSHO¢XQ«OHFWULಣ
FLHQTXDOLIL«
/
«FODLUDJHQHIRQFWLRQQH
SDV
/
«FODLUDJHHVWG«IHFWXHX[ 5HPSODFH]O
DPSRXOH
8QFRGHG
HUUHXUQHILJXಣ
UDQWSDVGDQVFHWDEOHDX
V
DIILFKH
8QHDQRPDOLH«OHFWULTXH
HVWVXUYHQXH
ವ
ವ
‹WHLJQH]OHIRXU¢O
DLGH
GXIXVLEOHGHO
KDELWDWLRQ
RXGXGLVMRQFWHXUVLWX«
GDQVODER°WH¢IXVLEOHV
SXLVDOOXPH]OHGHQRXಣ
YHDX
6LO
DIILFKDJHLQGLTXHGH
QRXYHDXXQFRGHG
HUಣ
UHXUFRQWDFWH]OHVHUYLಣ
FHDSUªVYHQWH
'HODYDSHXUHWGHODFRQಣ
GHQVDWLRQVHIRUPHQWVXU
OHVDOLPHQWVHWGDQVODFDಣ
YLW«GXIRXU
/HSODWHVWUHVW«WURSORQJಣ
WHPSVGDQVOHIRXU
1HODLVVH]SDVOHVSODWV
GDQVOHIRXUSHQGDQWSOXV
GH¢PLQXWHVDSUªV
ODILQGHODFXLVVRQ
/
DSSDUHLOHVWDOOXP«PDLV
LOQHFKDXIIHSDV/HYHQWLಣ
ODWHXUQHIRQFWLRQQHSDV
/
DIILFKDJHLQGLTXH'H഻
PR
/HPRGHG«PRHVWDFWLY«
5HSRUWH]YRXVDXSDUDJUDಣ
SKHm5«JODJHVGHEDVH}
GXFKDSLWUHm8WLOLVDWLRQ
TXRWLGLHQQH}
'RQQ«HVGHPDLQWHQDQFH
6LYRXVQHWURXYH]SDVGHVROXWLRQDX
SUREOªPHYHXLOOH]FRQWDFWHUYRWUH
UHYHQGHXURXXQVHUYLFHDSUªVYHQWH
DJU««
VLJQDO«WLTXH/DSODTXHVLJQDO«WLTXHVH
WURXYHVXUO
HQFDGUHPHQWDYDQWGHOD
FDYLW«GXIRXU1HUHWLUH]SDVODSODTXH
VLJQDO«WLTXHGHODFDYLW«GXIRXU
/HVLQIRUPDWLRQV¢IRXUQLUDXVHUYLFH
DSUªVYHQWHILJXUHQWVXUODSODTXH
1RXVYRXVUHFRPPDQGRQVGHQRWHUFHVLQIRUPDWLRQVLFL
0RGªOH02'
5«I«UHQFHGXSURGXLW31&
1XP«URGHV«ULH61
ZZZHOHFWUROX[FRP
5(1'(0(17‹1(5*‹7,48(
GHODFXLVVRQ/DFKDOHXUU«VLGXHOOH¢
O
LQW«ULHXUGXIRXUSRXUVXLYUDODFXLVVRQ
‹FRQRPLHG
«QHUJLH
&HIRXUHVWGRW«GH
FDUDFW«ULVWLTXHVTXLYRXV
SHUPHWWHQWG
«FRQRPLVHUGH
O
«QHUJLHORUVGHYRWUH
FXLVLQHDXTXRWLGLHQ
8WLOLVH]ODFKDOHXUU«VLGXHOOHSRXU
U«FKDXIIHUG
DXWUHVSODWV
&RQVHLOVJ«Q«UDX[
$VVXUH]YRXVTXHODSRUWHGXIRXUHVW
FRUUHFWHPHQWIHUP«HORUVTXHOHIRXUHVW
HQPDUFKH(QFRXUVGHODFXLVVRQ
Q
RXYUH]SDVODSRUWH1HWWR\H]
U«JXOLªUHPHQWOHMRLQWGHODSRUWHSRXU
TX
LOUHVWHSURSUHHWDVVXUH]YRXVTX
LO
HVWWRXMRXUVELHQIL[«GDQVODERQQH
SRVLWLRQ
/RUVTXHYRXVFXLVH]SOXVLHXUVSODWVOHV
XQVDSUªVOHVDXWUHVYHLOOH]¢QHSDV
WURSHVSDFHUOHVFXLVVRQV
&KDOHXUU«VLGXHOOH
3RXUFHUWDLQHVIRQFWLRQVGXIRXUVLXQ
SURJUDPPHDYHFV«OHFWLRQGXWHPSV
'XU«HRX)LQHVWDFWLY«HWTXHOHWHPSV
GHFXLVVRQHVWVXS«ULHXU¢PLQXWHV
OHV«O«PHQWVFKDXIIDQWVVHG«VDFWLYHQW
DXWRPDWLTXHPHQWSOXVW¶W
/
«FODLUDJHFRQWLQXHGHIRQFWLRQQHU
0DLQWLHQGHVDOLPHQWVDXFKDXG
6«OHFWLRQQH]ODWHPS«UDWXUHODSOXV
EDVVHSRVVLEOHSRXUXWLOLVHUODFKDOHXU
U«VLGXHOOHHWPDLQWHQLUOHUHSDVDXFKDXG
/DWHPS«UDWXUHRXOHYR\DQWGHFKDOHXU
U«VLGXHOOHV
DIILFKHQW
8WLOLVH]GHVSODWVHQP«WDOSRXU
DXJPHQWHUOHV«FRQRPLHVG
«QHUJLH
XQLTXHPHQWORUVTXHYRXVXWLOLVH]XQH
IRQFWLRQVDQVPLFURRQGHV
6LSRVVLEOHQHSU«FKDXIIH]SDVOHIRXU
DYDQWG
\LQWURGXLUHYRVDOLPHQWV
6LODFXLVVRQGRLWGXUHUSOXVGH
PLQXWHVU«GXLVH]ODWHPS«UDWXUHGX
IRXUDXPLQLPXP¢PLQXWHVDYDQWOD
ILQGHODFXLVVRQHQIRQFWLRQGHODGXU«H
&XLVVRQDYHFO
«FODLUDJH«WHLQW
‹WHLJQH]O
«FODLUDJHHQFRXUVGHFXLVVRQ
$OOXPH]OHXQLTXHPHQWHQFDVGHEHVRLQ
(10$7,Š5('(3527(&7,21'(
/
(19,5211(0(17
5HF\FOH]OHVPDW«ULDX[SRUWDQWOH
«OHFWURQLTXHV1HMHWH]SDVOHVDSSDUHLOV
V\PEROH '«SRVH]OHVHPEDOODJHV
GDQVOHVFRQWHQHXUVSU«YXV¢FHWHIIHW
&RQWULEXH]¢ODSURWHFWLRQGH
O
HQYLURQQHPHQWHW¢YRWUHV«FXULW«
UHF\FOH]YRVSURGXLWV«OHFWULTXHVHW
SRUWDQWOHV\PEROH DYHFOHVRUGXUHV
P«QDJªUHV(PPHQH]XQWHOSURGXLW
GDQVYRWUHFHQWUHORFDOGHUHF\FODJHRX
FRQWDFWH]YRVVHUYLFHVPXQLFLSDX[
)5$1‰$,6
ZZZHOHFWUROX[FRP
)5$1‰$,6
$
electrolux.com/shop

Manuels associés