▼
Scroll to page 2
of
32
(9.(9 (9.(; (9.(= .9.%(; )5 )RXU¢PLFURRQGHV 1RWLFHG XWLOLVDWLRQ Profiter pleinement de vos appareils électroménagers Pour un accès rapide aux modes d’emploi en ligne, guides pratiques, aide et plus encore, enregistrez vos produits via photo en visitant electrolux.com/register ZZZHOHFWUROX[FRP 7$%/('(60$7,5(6 &216,*1(6'(6&85,7 &216,*1(6'(6&85,7 '(6&5,37,21'(/ $33$5(,/ %$1'($8'(&200$1'( $9$17/$35(0,5(87,/,6$7,21 87,/,6$7,214827,',(11( )21&7,216'(/ +25/2*( 352*5$00(6$8720$7,48(6 87,/,6$7,21'(6$&&(662,5(6 )21&7,2166833/0(17$,5(6 &216(,/6 (175(7,(1(71(772<$*( (1&$6' $120$/,('()21&7,211(0(17 5(1'(0(171(5*7,48( 12863(162169286 0HUFLG DYRLUFKRLVLFHSURGXLW(OHFWUROX[$YHFFHSURGXLWYRXVE«Q«ILFLH]GH GL]DLQHVG DQQ«HVG H[S«ULHQFHSURIHVVLRQQHOOHHWG LQQRYDWLRQ,QJ«QLHX[HW «O«JDQWLOD«W«FRQ©XVXUPHVXUHSRXUYRXV*U¤FH¢FHWDSSDUHLOYRXVVDYH] TXHFKDTXHXWLOLVDWLRQYRXVDSSRUWHUDVDWLVIDFWLRQ %LHQYHQXHFKH](OHFWUROX[ 9LVLWH]QRWUHVLWH,QWHUQHWSRXU 2EWHQLUGHVFRQVHLOVG XWLOLVDWLRQGHVEURFKXUHVGHO DLGHGHVLQIRUPDWLRQV ZZZHOHFWUROX[FRPZHEVHOIVHUYLFH (QUHJLVWUH]YRWUHSURGXLWSRXUREWHQLUXQPHLOOHXUVHUYLFH ZZZUHJLVWHUHOHFWUROX[FRP $FKHWHUGHVDFFHVVRLUHVFRQVRPPDEOHVHWSLªFHVGHUHFKDQJHG RULJLQHSRXU YRWUHDSSDUHLO ZZZHOHFWUROX[FRPVKRS 6(59,&($3569(17( 8WLOLVH]WRXMRXUVGHVSLªFHVG RULJLQH $YDQWGHFRQWDFWHUOHVHUYLFHDSUªVYHQWHDVVXUH]YRXVGHGLVSRVHUGHV LQIRUPDWLRQVVXLYDQWHV0RGªOH31&QXP«URGHV«ULH 9RXVWURXYHUH]FHVLQIRUPDWLRQVVXUODSODTXHVLJQDO«WLTXH $YHUWLVVHPHQW&RQVLJQHVGHV«FXULW« ,QIRUPDWLRQVJ«Q«UDOHVHWFRQVHLOV ,QIRUPDWLRQVHQPDWLªUHGHSURWHFWLRQGHO HQYLURQQHPHQW 6RXVU«VHUYHGHPRGLILFDWLRQV )5$1$,6 &216,*1(6'(6&85,7 $YDQWG LQVWDOOHUHWG XWLOLVHUFHWDSSDUHLOOLVH] VRLJQHXVHPHQWOHVLQVWUXFWLRQVIRXUQLHV/HIDEULFDQWQH SRXUUD¬WUHWHQXSRXUUHVSRQVDEOHGHVEOHVVXUHVHW G«J¤WVU«VXOWDQWG XQHPDXYDLVHLQVWDOODWLRQRX XWLOLVDWLRQ&RQVHUYH]WRXMRXUVOHVLQVWUXFWLRQVGDQVXQ OLHXV½UHWDFFHVVLEOHSRXUYRXV\U«I«UHUXOW«ULHXUHPHQW 6«FXULW«GHVHQIDQWVHWGHVSHUVRQQHV YXOQ«UDEOHV ವ ವ ವ ವ ವ ವ ವ ವ &HWDSSDUHLOSHXW¬WUHXWLOLV«SDUGHVHQIDQWVGHSOXV GHDQVDLQVLTXHGHVSHUVRQQHVGRQWOHVFDSDFLW«V SK\VLTXHVVHQVRULHOOHVHWPHQWDOHVVRQWU«GXLWHVRX GRQWOHVFRQQDLVVDQFHVHWO H[S«ULHQFHVRQW LQVXIILVDQWHV¢FRQGLWLRQG ¬WUHVXUYHLOO«VRXG DYRLU UH©XGHVLQVWUXFWLRQVFRQFHUQDQWO XWLOLVDWLRQV«FXULV«H GHO DSSDUHLOHWGHFRPSUHQGUHOHVULVTXHVHQFRXUXV /HVHQIDQWVHQWUHHWDQVHWOHVSHUVRQQHVD\DQWXQ KDQGLFDSWUªVLPSRUWDQWHWFRPSOH[HGRLYHQW¬WUH WHQXV¢O «FDUW¢PRLQVG ¬WUHVXUYHLOO«VHQ SHUPDQHQFH /HVHQIDQWVGHPRLQVGHDQVGRLYHQW¬WUHWHQXV¢ O «FDUW¢PRLQVG ¬WUHVXUYHLOO«VHQSHUPDQHQFH 1HODLVVH]SDVOHVHQIDQWVMRXHUDYHFO DSSDUHLO 1HODLVVH]SDVOHVHPEDOODJHV¢ODSRUW«HGHVHQIDQWV HWMHWH]OHVFRQYHQDEOHPHQW 7HQH]OHVHQIDQWVHWOHVDQLPDX[«ORLJQ«VGH O DSSDUHLOORUVTX LOHVWHQFRXUVGHIRQFWLRQQHPHQWRX ORUVTX LOUHIURLGLW/HVSDUWLHVDFFHVVLEOHVVRQW FKDXGHV 6LO DSSDUHLOHVW«TXLS«G XQGLVSRVLWLIGHV«FXULW« HQIDQWVQRXVYRXVUHFRPPDQGRQVGHO DFWLYHU /HVHQIDQWVQHGRLYHQWSDVQHWWR\HUQLHQWUHSUHQGUH XQHRS«UDWLRQGHPDLQWHQDQFHVXUO DSSDUHLOVDQV VXUYHLOODQFH ZZZHOHFWUROX[FRP 6«FXULW«J«Q«UDOH ವ ವ ವ ವ ವ ವ ವ ವ ವ ವ ವ ವ / DSSDUHLOGRLW¬WUHLQVWDOO«HWOHF¤EOHUHPSODF« XQLTXHPHQWSDUXQSURIHVVLRQQHOTXDOLIL« $9(57,66(0(17/ DSSDUHLOHWVHVSDUWLHV DFFHVVLEOHVGHYLHQQHQWFKDXGVSHQGDQWVRQ IRQFWLRQQHPHQW9HLOOH]¢QHSDVWRXFKHUOHV«O«PHQWV FKDXIIDQWV 8WLOLVH]WRXMRXUVGHVJDQWVGHFXLVLQHSRXUUHWLUHURX HQIRXUQHUGHVDFFHVVRLUHVRXGHVSODWVDOODQWDXIRXU $YDQWG HIIHFWXHUXQHRS«UDWLRQGHPDLQWHQDQFH G«EUDQFKH]O DSSDUHLOGHODSULVHVHFWHXU $VVXUH]YRXVTXHO DSSDUHLOHVW«WHLQWHWG«EUDQFK« DYDQWGHUHPSODFHUO «FODLUDJHDILQG «YLWHUWRXWULVTXH GHFKRF«OHFWULTXH 1 XWLOLVH]SDVGHQHWWR\HXUYDSHXUSRXUQHWWR\HU O DSSDUHLO 1 XWLOLVH]SDVGHSURGXLWVDEUDVLIVQLGHUDFORLUV SRLQWXVHQP«WDOSRXUQHWWR\HUODSRUWHHQYHUUHFDULOV SHXYHQWUD\HUVDVXUIDFHFHTXLSHXWEULVHUOHYHUUH 6LOHF¤EOHG DOLPHQWDWLRQHVWHQGRPPDJ«LOGRLW¬WUH UHPSODF«SDUOHIDEULFDQWXQVHUYLFHGHPDLQWHQDQFH DJU««RXXQWHFKQLFLHQTXDOLIL«DILQG «YLWHUWRXW GDQJHUOL«¢O «OHFWULFLW« 1 DOOXPH]SDVO DSSDUHLOORUVTX LOHVWYLGH/HVSLªFHV P«WDOOLTXHVVLWX«HVGDQVODFDYLW«SHXYHQWSURGXLUH GHVDUFV«OHFWULTXHV /HVDOLPHQWVRXERLVVRQVGDQVGHVU«FLSLHQWVHQ P«WDOQHGRLYHQWMDPDLV¬WUHFKDXII«VDXPLFURRQGHV &HWDYHUWLVVHPHQWQHV DSSOLTXHSDVVLOHIDEULFDQW LQGLTXHODWDLOOHHWODIRUPHGHVU«FLSLHQWVP«WDOOLTXHV DGDSW«V¢ODFXLVVRQDXPLFURRQGHV 6LODSRUWHRXOHVMRLQWVGHODSRUWHVRQWHQGRPPDJ«V YRXVQHGHYH]SDVXWLOLVHUO DSSDUHLOWDQWTX LOQ DSDV «W«U«SDU«SDUXQSURIHVVLRQQHOTXDOLIL« 7RXWHRS«UDWLRQGHPDLQWHQDQFHRXU«SDUDWLRQ Q«FHVVLWDQWOHUHWUDLWG XQGHVFDFKHVDVVXUDQWOD )5$1$,6 ವ ವ ವ ವ ವ ವ ವ ವ ವ ವ SURWHFWLRQFRQWUHOHVPLFURRQGHVQHGRLW¬WUHFRQIL«H TX ¢XQSURIHVVLRQQHOTXDOLIL« 1HIDLWHVSDVFKDXIIHUGHOLTXLGHVRXG DXWUHVDOLPHQWV GDQVGHVU«FLSLHQWVKHUP«WLTXHPHQWIHUP«V,OV SRXUUDLHQWH[SORVHU 1 XWLOLVH]TXHGHVXVWHQVLOHVDGDSW«V¢XQHXWLOLVDWLRQ GDQVXQIRXU¢PLFURRQGHV /RUVTXHYRXVIDLWHVFXLUHGHVDOLPHQWVGDQVGHV U«FLSLHQWVHQSODVWLTXHRXHQSDSLHUVXUYHLOOH] WRXMRXUVO DSSDUHLOFDUFHVPDWLªUHVSHXYHQW V HQIODPPHU &HWDSSDUHLOHVWXQLTXHPHQWGHVWLQ«¢FKDXIIHUGHV DOLPHQWVHWGHVERLVVRQV/ XWLOLVHUSRXUV«FKHUGHV DOLPHQWVRXGHVY¬WHPHQWVRXSRXUIDLUHFKDXIIHUGHV FRPSUHVVHVFKDXIIDQWHVGHVFKDXVVRQVGHV «SRQJHVGHVWLVVXVKXPLGHVRXDXWUHVSRXUUDLW SURYRTXHUGHVEOHVVXUHVRXXQLQFHQGLH (QSU«VHQFHGHIXP«H«WHLJQH]RXG«EUDQFKH] OಬDSSDUHLOHWODLVVH]ODSRUWHIHUP«HSRXU«WRXIIHUOHV IODPPHV 6LYRXVFKDXIIH]GHVERLVVRQVDXPLFURRQGHVFHOOHV FLSHXYHQWHQWUHUHQ«EXOOLWLRQDSUªV¬WUHVRUWLHVGH O DSSDUHLO6R\H]SUXGHQWORUVTXHYRXVPDQLSXOH]OH U«FLSLHQW 0«ODQJH]RXUHPXH]OHFRQWHQXGHVELEHURQVHWGHV SHWLWVSRWVSRXUE«E«VSXLVY«ULILH]ODWHPS«UDWXUH DYDQWGHQRXUULUYRWUHHQIDQWDILQG «YLWHUOHVEU½OXUHV /HVĕXIVGDQVOHXUFRTXLOOHHWOHVĕXIVGXUVHQWLHUV QHGRLYHQWSDV¬WUHFKDXII«VGDQVO DSSDUHLOFDULOV SRXUUDLHQWH[SORVHUP¬PHDSUªVODILQGHODFXLVVRQ 1HWWR\H]U«JXOLªUHPHQWO DSSDUHLOHWUHWLUH]HQOHV U«VLGXVDOLPHQWDLUHV 6LYRXVQHQHWWR\H]SDVU«JXOLªUHPHQWO DSSDUHLOVD VXUIDFHSHXWVHG«W«ULRUHUFHTXLSRXUUDLWU«GXLUHVD GXU«HGHYLHHWSURYRTXHUGHVVLWXDWLRQVGDQJHUHXVHV ZZZHOHFWUROX[FRP &216,*1(6'(6&85,7 ,QVWDOODWLRQ $9(57,66(0(17 / DSSDUHLOGRLW¬WUHLQVWDOO« XQLTXHPHQWSDUXQ SURIHVVLRQQHOTXDOLIL« ವ ವ ವ ವ ವ ವ ವ ವ 5HWLUH]O LQW«JUDOLW«GHO HPEDOODJH 1 LQVWDOOH]SDVHWQHEUDQFKH]SDVXQ DSSDUHLOHQGRPPDJ« 6XLYH]VFUXSXOHXVHPHQWOHV LQVWUXFWLRQVG LQVWDOODWLRQIRXUQLHV DYHFO DSSDUHLO 6R\H]WRXMRXUVYLJLODQWVORUVTXHYRXV G«SODFH]O DSSDUHLOFDULOHVWORXUG 8WLOLVH]WRXMRXUVGHVJDQWVGHV«FXULW« HWGHVFKDXVVXUHVIHUP«HV 1HWLUH]MDPDLVO DSSDUHLOSDUOD SRLJQ«H 5HVSHFWH]O HVSDFHPHQWPLQLPDO UHTXLVSDUUDSSRUWDX[DXWUHV DSSDUHLOVHW«O«PHQWV ,QVWDOOH]O DSSDUHLOGDQVXQOLHXV½UHW DGDSW«U«SRQGDQWDX[H[LJHQFHV G LQVWDOODWLRQ &HWDSSDUHLOHVW«TXLS«G XQV\VWªPH GHUHIURLGLVVHPHQW«OHFWULTXH,OGRLW ¬WUHXWLOLV«ORUVTXHO DSSDUHLOHVW UDFFRUG«¢XQHSULVHVHFWHXU ವ ವ ವ ವ ವ ವ ವ %UDQFKHPHQW«OHFWULTXH $9(57,66(0(17 5LVTXHG LQFHQGLHRX G «OHFWURFXWLRQ ವ ವ ವ ವ ವ ವ / HQVHPEOHGHVEUDQFKHPHQWV «OHFWULTXHVGRLW¬WUHHIIHFWX«SDUXQ WHFKQLFLHQTXDOLIL« / DSSDUHLOGRLW¬WUHUHOL«¢ODWHUUH 9«ULILH]TXHOHVSDUDPªWUHVILJXUDQW VXUODSODTXHVLJQDO«WLTXH FRUUHVSRQGHQWDX[GRQQ«HV «OHFWULTXHVGHYRWUHU«VHDX 8WLOLVH]WRXMRXUVXQHSULVHGHFRXUDQW GHV«FXULW«FRUUHFWHPHQWLQVWDOO«H 1 XWLOLVH]SDVG DGDSWDWHXUV PXOWLSULVHVQLGHUDOORQJHV 9HLOOH]¢QHSDVHQGRPPDJHUODILFKH VHFWHXUQLOHF¤EOHG DOLPHQWDWLRQ/H UHPSODFHPHQWGXF¤EOHG DOLPHQWDWLRQ GHO DSSDUHLOGRLW¬WUHHIIHFWX«SDU QRWUHVHUYLFHDSUªVYHQWHDJU«« ವ 1HODLVVH]SDVOHVF¤EOHV G DOLPHQWDWLRQHQWUHUHQFRQWDFWDYHF ODSRUWHGHO DSSDUHLOSDUWLFXOLªUHPHQW ORUVTXHODSRUWHHVWFKDXGH /DSURWHFWLRQFRQWUHOHVFKRFVGHV SDUWLHVVRXVWHQVLRQHWLVRO«HVGRLW ¬WUHIL[«HGHWHOOHPDQLªUHTX HOOHQH SHXWSDV¬WUHHQOHY«HVDQVRXWLOV 1HEUDQFKH]ODILFKHG DOLPHQWDWLRQ¢ ODSULVHGHFRXUDQWTX ¢ODILQGH O LQVWDOODWLRQ$VVXUH]YRXVTXHOD SULVHGHFRXUDQWHVWDFFHVVLEOHXQH IRLVO DSSDUHLOLQVWDOO« 6LODSULVHGHFRXUDQWHVWO¤FKHQH EUDQFKH]SDVODILFKHG DOLPHQWDWLRQ VHFWHXU 1HWLUH]MDPDLVVXUOHF¤EOH G DOLPHQWDWLRQSRXUG«EUDQFKHU O DSSDUHLO7LUH]WRXMRXUVVXUODILFKH 1 XWLOLVH]TXHGHVV\VWªPHV G LVRODWLRQDSSURSUL«VGHVFRXSH FLUFXLWVGHVIXVLEOHVOHVIXVLEOHV¢ YLVVHUGRLYHQW¬WUHUHWLU«VGXVXSSRUW XQGLVMRQFWHXUGLII«UHQWLHOHWGHV FRQWDFWHXUV / LQVWDOODWLRQ«OHFWULTXHGRLW¬WUH «TXLS«HG XQGLVSRVLWLIG LVROHPHQW¢ FRXSXUHRPQLSRODLUH/HGLVSRVLWLI G LVROHPHQWGRLWSU«VHQWHUXQH GLVWDQFHG RXYHUWXUHGHVFRQWDFWV G DXPRLQVPP &HWDSSDUHLOHVWFRQIRUPHDX[ GLUHFWLYHV&(( 8WLOLVDWLRQ $9(57,66(0(17 5LVTXHGHEOHVVXUHVGH EU½OXUHVG «OHFWURFXWLRQRX G H[SORVLRQ ವ ವ ವ ವ ವ &HWDSSDUHLOHVWH[FOXVLYHPHQW GHVWLQ«¢XQHXWLOLVDWLRQGRPHVWLTXH 1HPRGLILH]SDVOHVFDUDFW«ULVWLTXHV GHFHWDSSDUHLO $VVXUH]YRXVTXHOHVRULILFHVGH YHQWLODWLRQQHVRQWSDVERXFK«V 1HODLVVH]MDPDLVO DSSDUHLOVDQV VXUYHLOODQFHSHQGDQWVRQ IRQFWLRQQHPHQW WHLJQH]O DSSDUHLODSUªVFKDTXH XWLOLVDWLRQ )5$1$,6 ವ ವ ವ ವ ವ ವ ವ ವ 6R\H]SUXGHQWORUVGHO RXYHUWXUHGH ODSRUWHGHO DSSDUHLOORUVTXHFHOXLFL HVWHQIRQFWLRQQHPHQW'HO DLUEU½ODQW SHXWV HQ«FKDSSHU 1 XWLOLVH]MDPDLVFHWDSSDUHLODYHFOHV PDLQVPRXLOO«HVRXORUVTX LOHVWHQ FRQWDFWDYHFGHO HDX 1 H[HUFH]MDPDLVGHSUHVVLRQVXUOD SRUWHRXYHUWH 1 XWLOLVH]MDPDLVO DSSDUHLOFRPPH SODQGHWUDYDLORXFRPPHSODQGH VWRFNDJH 2XYUH]SUXGHPPHQWODSRUWHGH O DSSDUHLO6LYRXVXWLOLVH]GHV LQJU«GLHQWVFRQWHQDQWGHO DOFRROXQ P«ODQJHG DOFRROHWG DLUIDFLOHPHQW LQIODPPDEOHSHXW«YHQWXHOOHPHQWVH IRUPHU 1HODLVVH]SDVGHV«WLQFHOOHVRXGHV IODPPHVQXHVHQWUHUHQFRQWDFWDYHF O DSSDUHLOORUVTXHYRXVRXYUH]OD SRUWH 1HSODFH]SDVGHSURGXLWV LQIODPPDEOHVRXG «O«PHQWVLPELE«V GHSURGXLWVLQIODPPDEOHV¢O LQW«ULHXU RX¢SUR[LPLW«GHO DSSDUHLOQLVXU FHOXLFL 1 XWLOLVH]SDVODIRQFWLRQPLFURRQGHV SRXUSU«FKDXIIHUOHIRXU $9(57,66(0(17 5LVTXHG HQGRPPDJHPHQW GHO DSSDUHLO ವ ವ ವ 3RXU«YLWHUWRXWHQGRPPDJHPHQWRX G«FRORUDWLRQGHO «PDLO ದ QHSODFH]MDPDLVGHIHXLOOHV G DOXPLQLXPGLUHFWHPHQWVXUOH IRQGGHODFDYLW«GHO DSSDUHLO ದ QHYHUVH]MDPDLVG HDX GLUHFWHPHQWGDQVO DSSDUHLO ORUVTX LOHVWFKDXG ದ XQHIRLVODFXLVVRQWHUPLQ«HQH ODLVVH]MDPDLVG DOLPHQWVRXGH SODWVKXPLGHV¢O LQW«ULHXUGH O DSSDUHLO ದ IDLWHVDWWHQWLRQORUVTXHYRXV UHWLUH]RXUHPHWWH]HQSODFHOHV DFFHVVRLUHV /DG«FRORUDWLRQGHO «PDLORXGHO DFLHU LQR[\GDEOHHVWVDQVHIIHWVXUOHV SHUIRUPDQFHVGHO DSSDUHLO 8WLOLVH]XQSODW¢U¶WLUSRXUREWHQLUGHV J¤WHDX[PRHOOHX[/HVMXVGHIUXLWV FDXVHQWGHVWDFKHVTXLSHXYHQW¬WUH SHUPDQHQWHV ವ ವ ವ &HWDSSDUHLOHVWH[FOXVLYHPHQW GHVWLQ«¢XQXVDJHFXOLQDLUH1H O XWLOLVH]SDVSRXUGHVXVDJHVDXWUHV TXHFHOXLSRXUOHTXHOLOD«W«FRQ©X¢ GHVILQVGHFKDXIIDJHSDUH[HPSOH /DSRUWHGXIRXUGRLWWRXMRXUV¬WUH IHUP«HSHQGDQWODFXLVVRQ 6LO DSSDUHLOHVWLQVWDOO«GHUULªUHOD SDURLG XQPHXEOHSDUH[XQHSRUWH YHXLOOH]¢FHTXHODSRUWHQHVRLW MDPDLVIHUP«HORUVTXHO DSSDUHLOHVW HQPDUFKH/DFKDOHXUHWO KXPLGLW« SHXYHQWV DFFXPXOHUGHUULªUHODSRUWH IHUP«HGXPHXEOHHWSURYRTXHU G LPSRUWDQWVG«J¤WVVXUO DSSDUHLOOH PHXEOHRXOHVRO1HIHUPH]SDVOD SDURLGXPHXEOHWDQWTXHO DSSDUHLOQ D SDVFRPSOªWHPHQWUHIURLGL (QWUHWLHQHWQHWWR\DJH $9(57,66(0(17 5LVTXHGHEOHVVXUH G LQFHQGLHRXGHGRPPDJHV PDW«ULHOVVXUO DSSDUHLO ವ ವ ವ ವ ವ ವ ವ $YDQWWRXWHRS«UDWLRQG HQWUHWLHQ «WHLJQH]O DSSDUHLOHWG«EUDQFKH]OD ILFKHGHODSULVHVHFWHXU 9«ULILH]TXHO DSSDUHLOHVWIURLG/HV SDQQHDX[GHYHUUHULVTXHQWGHVH EULVHU 5HPSODFH]LPP«GLDWHPHQWOHVYLWUHV GHODSRUWHVLHOOHVVRQW HQGRPPDJ«HV&RQWDFWH]YRWUH VHUYLFHDSUªVYHQWHDJU«« 9HLOOH]¢V«FKHUODFDYLW«HWODSRUWH GHO DSSDUHLODYHFXQFKLIIRQDSUªV FKDTXHXWLOLVDWLRQ/DYDSHXUSURGXLWH GXUDQWVRQIRQFWLRQQHPHQWVH FRQGHQVHVXUOHVSDURLVGHODFDYLW« HWSHXYHQWHQWUD°QHUXQHFRUURVLRQ 1HWWR\H]U«JXOLªUHPHQWO DSSDUHLODILQ GHPDLQWHQLUOHUHY¬WHPHQWHQERQ «WDW /HVU«VLGXVGHJUDLVVHHWG DOLPHQWV GDQVO DSSDUHLOSHXYHQWSURYRTXHUXQ LQFHQGLHHWXQDUF«OHFWULTXHORUVTXH ODIRQFWLRQPLFURRQGHVHVWHQFRXUV 1HWWR\H]O DSSDUHLODYHFXQFKLIIRQ GRX[KXPLGH8WLOLVH]XQLTXHPHQWGHV SURGXLWVGHODYDJHQHXWUHV1 XWLOLVH] SDVGHSURGXLWVDEUDVLIVGHWDPSRQV ¢U«FXUHUGHVROYDQWVQLG REMHWV P«WDOOLTXHV ZZZHOHFWUROX[FRP ವ 6LYRXVXWLOLVH]XQVSUD\SRXUIRXU VXLYH]OHVFRQVLJQHVGHV«FXULW« ILJXUDQWVXUO HPEDOODJH 1 XWLOLVH]DXFXQSURGXLWG«WHUJHQW SRXUQHWWR\HUO «PDLOFDWDO\WLTXHOH FDV«FK«DQW ವ 0DLQWHQDQFH ವ ವ 3RXUU«SDUHUO DSSDUHLOFRQWDFWH]XQ VHUYLFHDSUªVYHQWHDJU«« 8WLOLVH]H[FOXVLYHPHQWGHVSLªFHV G RULJLQH 0LVHDXUHEXW FODLUDJHLQW«ULHXU $9(57,66(0(17 5LVTXHGHEOHVVXUHRX G DVSK\[LH $9(57,66(0(17 5LVTXHG «OHFWURFXWLRQ ವ /HVDPSRXOHVFODVVLTXHVRX KDORJªQHVXWLOLV«HVGDQVFHWDSSDUHLO VRQWGHVWLQ«HVXQLTXHPHQW¢XQ XVDJHDYHFGHVDSSDUHLOVP«QDJHUV 1HOHVXWLOLVH]SDVSRXU«FODLUHUYRWUH ORJHPHQW $YDQWGHFKDQJHUO DPSRXOH G«EUDQFKH]O DSSDUHLOGHODSULVH VHFWHXU 1 XWLOLVH]TXHGHVDPSRXOHVD\DQWOHV P¬PHVVS«FLILFDWLRQV ವ ವ ವ ವ ವ '«EUDQFKH]O DSSDUHLOGH O DOLPHQWDWLRQ«OHFWULTXH &RXSH]OHF¤EOHG DOLPHQWDWLRQDXUDV GHO DSSDUHLOHWPHWWH]OHDXUHEXW 5HWLUH]OHGLVSRVLWLIGHYHUURXLOODJHGX KXEORWSRXUHPS¬FKHUOHVHQIDQWVHW OHVDQLPDX[GHV HQIHUPHUGDQV O DSSDUHLO '(6&5,37,21'(/ $33$5(,/ 9XHG HQVHPEOH 1 2 3 4 4 7 5 3 2 %DQGHDXGHFRPPDQGH 3URJUDPPDWHXU«OHFWURQLTXH 5«VLVWDQFH *«Q«UDWHXUGHPLFURRQGHV FODLUDJH 6XSSRUWGHJULOOHDPRYLEOH 3RVLWLRQGHVJULOOHV 1 6 $FFHVVRLUHV *ULOOHP«WDOOLTXH 3HUPHWGHSRVHUGHVSODWV¢U¶WL¢JUDWLQ HWGHVPRXOHV¢J¤WHDXS¤WLVVHULH )5$1$,6 %$1'($8'(&200$1'( 3URJUDPPDWHXU«OHFWURQLTXH 1 2 3 4 5 6 7 8 9 10 11 /HVWRXFKHVVHQVLWLYHVSHUPHWWHQWGHIDLUHIRQFWLRQQHUO DSSDUHLO 6LHOOHVQHVRQWSDVYLVLEOHVDSSX\H]VXU 7RXFKH VHQVLWL഻ YH )RQFWLRQ &RPPHQWDLUH 0$5&+( $557 3RXUDOOXPHUHW«WHLQGUHO DSSDUHLO *ULORX5HFHWWHV $SSX\H]XQHIRLVVXUODWRXFKHVHQVLWLYHSRXU FKRLVLUXQPRGHGHFXLVVRQRXOHPHQX5Hಣ FHWWHV$SSX\H]¢QRXYHDXVXUODWRXFKHVHQVLಣ WLYHSRXUQDYLJXHUHQWUHOHVIRQFWLRQV*ULO5Hಣ FHWWHV3RXUDFWLYHURXG«VDFWLYHUO «FODLUDJH DSSX\H]VXUODWRXFKHSHQGDQWVHFRQGHV 7RXFKH5HWRXU 3RXUUHPRQWHUG XQQLYHDXGDQVOHPHQX3RXU DIILFKHUOHPHQXSULQFLSDODSSX\H]VXUFHWWH WRXFKHSHQGDQWVHFRQGHV 6«OHFWLRQGHOD WHPS«UDWXUH 3RXUU«JOHUODWHPS«UDWXUHRXDIILFKHUODWHPS«ಣ UDWXUHDFWXHOOHGHO DSSDUHLO )RQFWLRQ0LFUR RQGHV 3RXUDFWLYHUODIRQFWLRQ0LFURRQGHV/RUVTXH YRXVXWLOLVH]ODIRQFWLRQ0LFURRQGHVDYHFOD IRQFWLRQ'XU«HSHQGDQWSOXVGHPLQXWHVHW HQPRGH&RPELODSXLVVDQFHGX0LFURRQGHV QHSHXWSDVG«SDVVHU: $IILFKDJH $IILFKHOHVU«JODJHVDFWXHOVGHO DSSDUHLO 7RXFKH+DXW 3RXUVHG«SODFHUYHUVOHKDXWGDQVOHPHQX 7RXFKH%DV 3RXUVHG«SODFHUYHUVOHEDVGDQVOHPHQX SRXUOHVDFWLYHU ZZZHOHFWUROX[FRP 7RXFKH VHQVLWL഻ YH )RQFWLRQ &RPPHQWDLUH 3RXUU«JOHUG DXWUHVIRQFWLRQV/RUVTX XQPRGH +HXUHHWIRQFಣ WLRQVVXSSO«PHQಣ GHFXLVVRQHVWHQFRXUVDSSX\H]VXUODWRXFKH VHQVLWLYHSRXUU«JOHUODPLQXWHULHRXOHVIRQFಣ WDLUHV WLRQV7RXFKHV9HUURXLO3URJUDPPHV3U«I«ಣ U«V&KDOHXU(W7HQLU6HW*R 0LQXWHXU 3RXUU«JOHUODIRQFWLRQ0LQXWHXU 2.'«SDUWUDSLಣ GHPLFURRQGHV 3RXUFRQILUPHUODV«OHFWLRQRXOHVU«JODJHV 3RXUDFWLYHUODIRQFWLRQ0LFURRQGHV9RXVSRXಣ YH]O XWLOLVHUORUVTXHO DSSDUHLOHVW«WHLQW $IILFKDJH A B C E D $ 0RGHGHFXLVVRQRXIRQFWLRQ0LFUR RQGHV % +HXUHGXMRXU & ,QGLFDWHXUGHFKDXIIH ' 7HPS«UDWXUHRXSXLVVDQFHGXPLFUR RQGHV ( 'XU«HRXKHXUHGHILQG XQHIRQFWLRQ $XWUHVLQGLFDWHXUVGHO DIILFKDJH 6\PEROH )RQFWLRQ 0LQXWHXU /DIRQFWLRQHVWHQFRXUV +HXUHGXMRXU / DIILFKDJHLQGLTXHO KHXUHDFWXHOOH 'XU«H / DIILFKDJHLQGLTXHODGXU«HGHFXLVಣ VRQQ«FHVVDLUH )LQ / DIILFKDJHLQGLTXHODILQGXWHPSV GHFXLVVRQ 7HPS«UDWXUH /DWHPS«UDWXUHV DIILFKH ,QGLFDWLRQ'X7HPSV / DIILFKDJHLQGLTXHODGXU«HG XQ PRGHGHFXLVVRQ$SSX\H]VLPXOWDಣ Q«PHQWVXU VHUODGXU«H HW SRXUU«LQLWLDOLಣ ,QGLFDWHXUGHFKDXIIH / DIILFKDJHLQGLTXHODWHPS«UDWXUH¢ O LQW«ULHXUGXIRXU &XLVVRQ3DU/H3RLGV / DIILFKDJHLQGLTXHTXHOHV\VWªPH GHFXLVVRQSDUOHSRLGVHVWDFWLIRX TXHOHSRLGVSHXW¬WUHPRGLIL« )5$1$,6 6\PEROH )RQFWLRQ &KDOHXU(W7HQLU /DIRQFWLRQHVWDFWLY«H $9$17/$35(0,5(87,/,6$7,21 $9(57,66(0(17 5HSRUWH]YRXVDX[FKDSLWUHV FRQFHUQDQWODV«FXULW« 3UHPLHUQHWWR\DJH 5HWLUH]OHVVXSSRUWVGHJULOOHDPRYLEOHV HWWRXVOHVDFFHVVRLUHVGXIRXU 5HSRUWH]YRXVDXFKDSLWUHm(QWUHWLHQHW QHWWR\DJH} 1HWWR\H]OHIRXUHWOHVDFFHVVRLUHVDYDQW GHOHVXWLOLVHUSRXUODSUHPLªUHIRLV 5HPHWWH]OHVDFFHVVRLUHVHWOHVVXSSRUWV GHJULOOHHQSODFH 3UHPLHUUDFFRUGHPHQW /RUVTXHYRXVUDFFRUGH]OHIRXU¢ O DOLPHQWDWLRQVHFWHXURXDSUªVXQH FRXSXUHGHFRXUDQWYRXVGHYH]U«JOHUOD ODQJXHOHFRQWUDVWHGHO DIILFKDJHVD OXPLQRVLW«HWO KHXUH $SSX\H]VXU YDOHXU RX $SSX\H]VXU SRXUFRQILUPHU SRXUU«JOHUOD 87,/,6$7,214827,',(11( $9(57,66(0(17 5HSRUWH]YRXVDX[FKDSLWUHV FRQFHUQDQWODV«FXULW« 1DYLJDWLRQGDQVOHVPHQXV 6\PEROHO«഻ PHQWGHPHQX 5HFHWWHV $OOXPH]OHIRXU $SSX\H]VXU RX SRXU V«OHFWLRQQHUO RSWLRQGHPHQX $SSX\H]VXU SRXUSDVVHUDX VRXVPHQXRXDFFHSWHUOHU«JODJH WRXWPRPHQWYRXVSRXYH] UHYHQLUDXPHQXSULQFLSDO DYHFODWRXFKH 0HQXSULQFLSDO *ULO 3URJUDPPHV 3U«I«U«V 3U«VHQWDWLRQGHVPHQXV 6\PEROHO«഻ PHQWGHPHQX 5«JODJHV'H %DVH 8WLOLVDWLRQ 0RGHGHFXLVVRQSHUಣ PHWWDQWGHJULOOHUGHV DOLPHQWVSHX«SDLV DXFHQWUHGHODJULOOH 3RXUIDLUHJULOOHUGX SDLQ 8WLOLVDWLRQ &RQWLHQWXQHOLVWHGHV SURJUDPPHVDXWRPDಣ WLTXHV 8WLOLV«SRXUFRQILJXಣ UHUO DSSDUHLO &RQWLHQWXQHOLVWHGHV SURJUDPPHVGHFXLVಣ VRQSU«I«U«VGHO XWLOLಣ VDWHXUHQUHJLVWU«V SDUFHOXLFL 6RXVPHQXSRXU5«JODJHV'H%DVH 6\PEROHO«഻ PHQWGHPHQX 0LVH¢O KHXUH 'HVFULSWLRQ 5ªJOHO KHXUHGH O KRUORJH ZZZHOHFWUROX[FRP 6\PEROHO«഻ PHQWGHPHQX ,QGLFDWLRQ'X 7HPSV 6HW*R 'HVFULSWLRQ /RUVTXHFHWWHIRQFಣ WLRQHVWDFWLY«HO KHXಣ UHV DIILFKHORUVTXH YRXV«WHLJQH]O DSSDಣ UHLO 3RXUV«OHFWLRQQHU XQHIRQFWLRQHWO DFWLಣ YHUXOW«ULHXUHPHQWHQ DSSX\DQWVXUXQV\Pಣ EROHGXEDQGHDXGH FRPPDQGH 0DLQWLHQWOHVDOLPHQWV &KDOHXU(W7HQLU FXLWVDXFKDXGSHQಣ GDQWPLQXWHV DSUªVODILQGHOD FXLVVRQ 3URORQJHPHQW 'H/D&XLVVRQ $FWLYHHWG«VDFWLYHOD IRQFWLRQ3URORQJHಣ PHQWGHODFXLVVRQ $IILFKDJH&RQಣ WUDVWH $MXVWHOHFRQWUDVWHGH O DIILFKDJHSDUSDಣ OLHUV $MXVWHODOXPLQRVLW« $IILFKDJH/XPLಣ GHO DIILFKDJHSDUSDಣ OLHUV QRVLW« /DQJXH 5ªJOHODODQJXHGH O DIILFKDJH 6\PEROHO«഻ PHQWGHPHQX 7RQDOLW«7RXಣ FKHV 'HVFULSWLRQ $FWLYHHWG«VDFWLYHOD WRQDOLW«GHVWRXFKHV VHQVLWLYHV,OHVWLPಣ SRVVLEOHGHG«VDFWLಣ YHUODWRQDOLW«GHOD WRXFKH0$5&+( $55(7 6RQ$ODUPH (UUHXU $FWLYHHWG«VDFWLYH OHVWRQDOLW«VGHO DODUಣ PH 0RGH'02 &RGHG DFWLYDWLRQGH G«VDFWLYDWLRQ 0DLQWHQDQFH $IILFKHODYHUVLRQHW ODFRQILJXUDWLRQGXORಣ JLFLHO 5«LQLWLDOLVHWRXVOHV 5HJODJHV8VLQH U«JODJHVDX[U«JODಣ JHVXVLQH 5«JODJHG XQPRGHGH FXLVVRQ $OOXPH]OHIRXU 6«OHFWLRQQH]ODIRQFWLRQ*ULO $SSX\H]VXU SRXUFRQILUPHU 5«JOH]ODWHPS«UDWXUH $SSX\H]VXU SRXUFRQILUPHU 3HUPHWGHU«JOHUOH 9ROXPH$ODUPH YROXPHGHVWRQDOLW«V GHVWRXFKHVHWGHV VLJQDX[VRQRUHVSDU SDOLHUV )RQFWLRQVGXPLFURRQGHV )RQFWLRQV 'HVFULSWLRQ 0LFURRQGHV *«QªUHODFKDOHXUGLUHFWHPHQW¢O LQW«ULHXUGHVDOLPHQWV8WLOLVH] ODSRXUU«FKDXIIHUGHVSODWVHWGHVERLVVRQVSRXUG«FRQJHOHUGH ODYLDQGHRXGHVIUXLWVHWSRXUFXLUHGHVO«JXPHVHWGXSRLVVRQ &RPEL 8WLOLVH]FHWWHIRQFWLRQSRXUIDLUHIRQFWLRQQHUOHPRGHGHFXLVVRQ HWOHPRGHPLFURRQGHVHQP¬PHWHPSV8WLOLVH]ODSRXUFXLVLಣ QHUSOXVUDSLGHPHQWOHVDOLPHQWVHWOHVIDLUHGRUHU )5$1$,6 )RQFWLRQV 'HVFULSWLRQ '«PDUUDJHUDSLGH 8WLOLVH]ODSRXUDFWLYHUODIRQFWLRQ0LFURRQGHVG XQVLPSOHJHVWH HQDSSX\DQWVXUOHV\PEROH DYHFODSXLVVDQFHGHPLFURRQಣ GHVPD[LPDOHHWXQWHPSVGHIRQFWLRQQHPHQWFRXUWVHFRQಣ GHV 5«JODJHGHODIRQFWLRQ 0LFURRQGHV 5«JODJHGHODIRQFWLRQ &RPEL 5HWLUH]WRXVOHVDFFHVVRLUHV $OOXPH]OHIRXU $FWLYH]XQPRGHGHFXLVVRQ 5HSRUWH]YRXVDXFKDSLWUHm5«JODJH G XQPRGHGHFXLVVRQ} $SSX\H]VXU SRXUDFWLYHUOD IRQFWLRQ0LFURRQGHV $SSX\H]VXU /DIRQFWLRQ'XU«H HVWU«JO«HVXUVHFRQGHVHWOH PLFURRQGHVG«PDUUH &KDTXHSUHVVLRQVXUOD DMRXWH WRXFKH VHFRQGHV¢ODIRQFWLRQ 'XU«H 6LYRXVQ DSSX\H]SDVVXU OHIRXUV «WHLQWDXERXW GHVHFRQGHV $SSX\H]VXU SRXUU«JOHUOD IRQFWLRQ'XU«H5HSRUWH]YRXVDX FKDSLWUHm5«JODJHGHVIRQFWLRQVGH O KRUORJH} /HU«JODJHPD[LPDOSRXUOD GXU«HGHODIRQFWLRQ'XU«H HVWGHPLQXWHV /RUVTXHODGXU«HG«ILQLHV HVW «FRXO«HXQVLJQDOVRQRUHUHWHQWLW SHQGDQWPLQXWHV/DIRQFWLRQ 0LFURRQGHVV DUU¬WH DXWRPDWLTXHPHQW$SSX\H]VXUXQ V\PEROHSRXUDUU¬WHUOHVLJQDO VRQRUH 3RXUG«VDFWLYHUODIRQFWLRQ 0LFURRQGHVDSSX\H]VXU 6LYRXVDSSX\H]VXU RXVL YRXVRXYUH]ODSRUWHOD IRQFWLRQV DUU¬WH3RXUOD UHG«PDUUHUDSSX\H]VXU $SSX\H]VXU HWU«S«WH]OHV«WDSHV GXU«JODJHGHODIRQFWLRQ0LFUR RQGHV 3RXUFHUWDLQHVIRQFWLRQVOD IRQFWLRQPLFURRQGHV G«PDUUHUDGªVTXHOD WHPS«UDWXUHU«JO«HVHUD DWWHLQWH )RQFWLRQVQRQGLVSRQLEOHVDYHFOD IRQFWLRQ&RPEL3URJUDPPHV3U«I«U«V )LQ6HW*R&KDOHXU(W7HQLU 5«JODJHGHODIRQFWLRQ '«PDUUDJHUDSLGHPLFUR2QGHV 6LQ«FHVVDLUHDSSX\H]VXU «WHLQGUHOHIRXU SRXU $SSX\H]VXU SRXUDFWLYHUOD IRQFWLRQ'«PDUUDJHUDSLGH &KDTXHSUHVVLRQVXUODWRXFKH DMRXWHVHFRQGHV¢OD'XU«H 9RXVSRXYH]PRGLILHUOD SXLVVDQFHGXPLFURRQGHV UHSRUWH]YRXVDXFKDSLWUH m5«JODJHGHODIRQFWLRQ 0LFURRQGHV} $SSX\H]VXU SRXUU«JOHUODGXU«H GHODIRQFWLRQ'XU«H5HSRUWH]YRXV DXFKDSLWUHm)RQFWLRQVGH O KRUORJH}SDUDJUDSKHm5«JODJH GHVIRQFWLRQVGHO KRUORJH} ,QGLFDWHXUGHFKDXIIH /RUVTXHYRXVDFWLYH]XQPRGHGH FXLVVRQXQHEDUUHV DIILFKH/DEDUUH LQGLTXHTXHODWHPS«UDWXUHGXIRXU ZZZHOHFWUROX[FRP DXJPHQWH/RUVTXHODWHPS«UDWXUHHVW DWWHLQWHO DODUPHVRQRUHUHWHQWLWIRLVOD EDUUHFOLJQRWHSXLVGLVSDUD°W U«VLGXHOOH9RXVSRXYH]XWLOLVHUFHWWH FKDOHXUSRXUOHPDLQWLHQDXFKDXGGHV DOLPHQWV &KDOHXUU«VLGXHOOH /RUVTXHYRXV«WHLJQH]OHIRXUO DIILFKDJH LQGLTXHODSU«VHQFHGHFKDOHXU )21&7,216'(/ +25/2*( 7DEOHDXGHVIRQFWLRQVGH O KRUORJH )RQFWLRQGH O KRUORJH 0LQXWHXU 5«JODJHGHVIRQFWLRQVGH O KRUORJH $YDQWG XWLOLVHUOHVIRQFWLRQV 'XU«H)LQYRXVGHYH] G DERUGU«JOHUXQPRGHGH FXLVVRQHWXQHWHPS«UDWXUH /HIRXUV DUU¬WH DXWRPDWLTXHPHQW 9RXVSRXYH]XWLOLVHUOHV IRQFWLRQV'XU«HHW)LQ¢OD IRLVVLYRXVVRXKDLWH] DOOXPHUHW«WHLQGUHOHIRXU DXWRPDWLTXHPHQW¢XQ PRPHQWGRQQ« 8WLOLVDWLRQ 3RXUU«JOHUXQFRPSWH ¢UHERXUVPD[K PLQ&HWWHIRQFWLRQ HVWVDQVHIIHWVXUOH IRQFWLRQQHPHQWGX IRXU 8WLOLVH] SRXUDFWLYHU ODIRQFWLRQ$SSX\H] VXU RX SRXUU«ಣ JOHUOHVPLQXWHVSXLV VXU UHU 'XU«H )LQ SRXUG«PDUಣ 3RXUU«JOHUODGXU«H GHIRQFWLRQQHPHQWGX IRXUPD[ KPLQ 3RXUU«JOHUO KHXUHGH ILQG XQPRGHGHFXLVಣ VRQPD[ KPLQ 6LYRXVG«ILQLVVH]O KHXUHG XQHIRQFWLRQ GHO KRUORJHOHG«FRPSWHG«PDUUHDX ERXWGHVHFRQGHV 6LYRXVXWLOLVH]OHVIRQFWLRQV GHO KRUORJH'XU«H)LQOH IRXU«WHLQWOHV«O«PHQWVGH FXLVVRQDXERXWGHGX WHPSVU«JO«/HIRXUXWLOLVHOD FKDOHXUU«VLGXHOOHSRXU SRXUVXLYUHODFXLVVRQMXVTX ¢ ODILQGXWHPSVGHFXLVVRQ SURJUDPP«GH¢ PLQXWHV 5«JOH]XQPRGHGHFXLVVRQ $SSX\H]VXU ¢SOXVLHXUVUHSULVHV MXVTX ¢FHTXHODIRQFWLRQGH O KRUORJHVRXKDLW«HHWOHV\PEROH FRUUHVSRQGDQWV DIILFKHQW $SSX\H]VXU RX GXU«HUHTXLVH SRXUU«JOHUOD $SSX\H]VXU SRXUFRQILUPHU ODILQGHODGXU«HSURJUDPP«HXQ VLJQDOUHWHQWLW/HIRXUV DUU¬WH DXWRPDWLTXHPHQW8QPHVVDJHV DIILFKH $SSX\H]VXUXQV\PEROHSRXUDUU¬WHU OHVLJQDOVRQRUH &KDOHXU(W7HQLU &RQGLWLRQVG DFWLYDWLRQGHODIRQFWLRQ ವ ವ /DWHPS«UDWXUHU«JO«HHVWVXS«ULHXUH ¢r& /DIRQFWLRQ'XU«HHVWU«JO«H /DIRQFWLRQ&KDOHXU(W7HQLUPDLQWLHQW OHVDOLPHQWVFXLWVDXFKDXG¢r& SHQGDQWPLQXWHV(OOHV DFWLYH¢ODILQ GHODFXLVVRQRXGXU¶WLVVDJH )5$1$,6 9RXVSRXYH]DFWLYHURXG«VDFWLYHUFHWWH IRQFWLRQGDQVOHPHQX5«JODJHV'H %DVH (OOHSHXW¬WUHXWLOLV«HDYHF WRXVOHVPRGHVGHFXLVVRQ DYHFODIRQFWLRQ'XU«HRX &XLVVRQ3DU/H3RLGV $OOXPH]OHIRXU 6«OHFWLRQQH]OHPRGHGHFXLVVRQ 5«JOH]XQHWHPS«UDWXUHVXS«ULHXUH¢ r& $SSX\H]VXU ¢SOXVLHXUVUHSULVHV MXVTX ¢FHTXHO DIILFKDJHLQGLTXH &KDOHXU(W7HQLU $SSX\H]VXU SRXUFRQILUPHU ODILQGHODIRQFWLRQXQVLJQDOVRQRUH UHWHQWLW /DIRQFWLRQUHVWHDFWLY«HVLYRXVPRGLILH] OHPRGHGHFXLVVRQ FXLVVRQGHVHSRXUVXLYUHDSUªVODILQGH OD'XU«H ODILQGXWHPSVGHFXLVVRQXQ VLJQDOVRQRUHUHWHQWLW$SSX\H]VXU Q LPSRUWHTXHOV\PEROH /HPHVVDJHV DIILFKH $SSX\H]VXU SRXUO DFWLYHURX SRXUO DQQXOHU 5«JOH]ODGXU«HGHODIRQFWLRQ $SSX\H]VXU 3URORQJHPHQW'H/D &XLVVRQ /DIRQFWLRQ/DIRQFWLRQ3URORQJHPHQW 'H/D&XLVVRQSHUPHWDXPRGHGH 352*5$00(6$8720$7,48(6 $9(57,66(0(17 5HSRUWH]YRXVDX[FKDSLWUHV FRQFHUQDQWODV«FXULW« 5HFHWWHVHQOLJQH 9RXVSRXUUH]WURXYHUGHV UHFHWWHVSRXUOHV SURJUDPPHVDXWRPDWLTXHV VS«FLDOHPHQWFRQ©XVSRXU FHIRXUVXUQRWUHVLWH ,QWHUQHW3RXUWURXYHUOHOLYUH GHUHFHWWHVDSSURSUL« Y«ULILH]OHFRGH31&VXUOD SODTXHVLJQDO«WLTXHTXLVH WURXYHVXUOHFDGUHDYDQWGH ODFDYLW«GXIRXU 5HFHWWHVDYHF5HFHWWHV $XWRPDWLTXHV &HIRXUGLVSRVHG XQHQVHPEOHGH UHFHWWHVTXHYRXVSRXYH]XWLOLVHU/HV UHFHWWHVVRQWIL[HVHWYRXVQHSRXYH] SDVOHVPRGLILHU $OOXPH]OHIRXU 6«OHFWLRQQH]OHPHQX5HFHWWHV $SSX\H]VXUODWRXFKH SRXU FRQILUPHU 6«OHFWLRQQH]ODFDW«JRULHHWOHSODW SRXUFRQILUPHU $SSX\H]VXU 6«OHFWLRQQH]XQHUHFHWWH$SSX\H] VXU SRXUFRQILUPHU /RUVTXHYRXVXWLOLVH]OD IRQFWLRQ&XLVVRQV 7UDGLWLRQQHOOHVOHIRXUXWLOLVH OHVU«JODJHVDXWRPDWLTXHV &RPPHSRXUOHVDXWUHV IRQFWLRQVYRXVSRXYH]OHV PRGLILHU 5HFHWWHVDYHF&XLVVRQ3DU /H3RLGV &HWWHIRQFWLRQFDOFXOHDXWRPDWLTXHHQWOH WHPSVGHURWLVVDJH3RXUO XWLOLVHULOIDXW HQWUHUOHSRLGVGHO DOLPHQW $OOXPH]OHIRXU 6«OHFWLRQQH]OHPHQX5HFHWWHV $SSX\H]VXUODWRXFKH SRXU FRQILUPHU 6«OHFWLRQQH]ODFDW«JRULHHWOHSODW $SSX\H]VXU SRXUFRQILUPHU ZZZHOHFWUROX[FRP $SSX\H]VXU RX SRXUU«JOHUOH SRLGVGHVDOLPHQWV$SSX\H]VXU SRXUFRQILUPHU /HSURJUDPPHDXWRPDWLTXHG«PDUUH 9RXVSRXYH]FKDQJHUOHSRLGV¢WRXW PRPHQW$SSX\H]VXUODWRXFKH V\PEROHTXHOFRQTXHSRXU«WHLQGUHOH VLJQDO $YHFFHUWDLQVSURJUDPPHV UHWRXUQH]O DOLPHQWDSUªV PLQXWHV/ «FUDQDIILFKH DORUVXQUDSSHO RX SRXUPRGLILHUOHSRLGV ODILQGHODGXU«HSURJUDPP«HXQ VLJQDOUHWHQWLW$SSX\H]VXUXQ 87,/,6$7,21'(6$&&(662,5(6 $9(57,66(0(17 5HSRUWH]YRXVDX[FKDSLWUHV FRQFHUQDQWODV«FXULW« ,QVWDOODWLRQGHVDFFHVVRLUHV 8WLOLVH]XQLTXHPHQWGHVXVWHQVLOHVHW PDW«ULDX[DGDSW«V $9(57,66(0(17 5HSRUWH]YRXVDX SDUDJUDSKHm8VWHQVLOHVHW PDW«ULDX[DGDSW«VDX[ PLFURRQGHV}GDQVOH FKDSLWUHm&RQVHLOV} *ULOOHP«WDOOLTXH 3RXVVH]ODJULOOHHQWUHOHVEDUUHVGH JXLGDJHGHVVXSSRUWVGHJULOOHHW DVVXUH]YRXVTXHOHVSLHGVVRQWRULHQW«V YHUVOHEDV /HVSHWLWHVLQGHQWDWLRQVVXU OHGHVVXVDSSRUWHQWSOXVGH V«FXULW«/HVLQGHQWDWLRQV VRQW«JDOHPHQWGHV GLVSRVLWLIVDQWLEDVFXOH/H UHERUG«OHY«GHODJULOOH HPS¬FKHOHVXVWHQVLOHVGH FXLVLQHGHJOLVVHU )21&7,2166833/0(17$,5(6 3URJUDPPHV3U«I«U«V 9RXVSRXYH]VDXYHJDUGHUYRVU«JODJHV SU«I«U«VWHOVTXHODGXU«HOD WHPS«UDWXUHRXOHPRGHGHFXLVVRQ,OV VRQWGLVSRQLEOHVGDQVOHPHQX 3URJUDPPHV3U«I«U«V9RXVSRXYH] VDXYHJDUGHUSURJUDPPHV 9RXVQHSRXYH]SDV VDXYHJDUGHUOHVIRQFWLRQV 0LFURRQGHVHWPLFURRQGHV FRPELQ«GDQVYRV SURJUDPPHVSU«I«U«V (QUHJLVWUHPHQWG XQ SURJUDPPH $OOXPH]OHIRXU 6«OHFWLRQQH]XQPRGHGHFXLVVRQRX XQSURJUDPPHDXWRPDWLTXH $SSX\H]VXU ¢SOXVLHXUVUHSULVHV MXVTX ¢FHTXHO DIILFKDJHLQGLTXH 6$89(*$5'(5 $SSX\H]VXU SRXUFRQILUPHU /DSUHPLªUHSRVLWLRQP«PRLUHOLEUH V DIILFKH $SSX\H]VXU SRXUFRQILUPHU 6DLVLVVH]OHQRPGXSURJUDPPH /DSUHPLªUHOHWWUHFOLJQRWH )5$1$,6 $SSX\H]VXU ODOHWWUH RX SRXUFKDQJHU $SSX\H]VXU /DOHWWUHVXLYDQWHFOLJQRWH 5«S«WH]O «WDSHFRPPH Q«FHVVDLUH $SSX\H]VXUODWRXFKH HW PDLQWHQH]ODHQIRQF«HSRXU VDXYHJDUGHU 9RXVSRXYH]UHPSODFHUXQHSRVLWLRQ P«PRLUH/RUVTXHODSUHPLªUHSRVLWLRQ P«PRLUHOLEUHV DIILFKHDSSX\H]VXU $SSX\H]VXU ¢SOXVLHXUVUHSULVHV MXVTX ¢FHTXHO DIILFKDJHLQGLTXH 7RXFKHV9HUURXLO $SSX\H]VXU SRXUFRQILUPHU 3RXUG«VDFWLYHUODIRQFWLRQDSSX\H]VXU 8QPHVVDJHV DIILFKH$SSX\H]¢ SOXVLHXUVUHSULVHVVXU SRXUFRQILUPHU SXLVVXU /RUVTXHYRXV«WHLJQH]OH IRXUFHWWHIRQFWLRQHVWDXVVL G«VDFWLY«H RX HWDSSX\H]VXU SRXU UHPSODFHUXQSURJUDPPHH[LVWDQW 6HW*R 9RXVSRXYH]PRGLILHUOHQRPG XQ SURJUDPPHGDQVOHPHQX(QWUHU1RP 'X3URJUDPPH /DIRQFWLRQYRXVSHUPHWGHU«JOHUXQ PRGHGHFXLVVRQRXXQSURJUDPPHHW GHO XWLOLVHUXOW«ULHXUHPHQWHQDSSX\DQW XQHIRLVVXUXQV\PEROH $FWLYDWLRQGXSURJUDPPH $OOXPH]OHIRXU 5«JOH]XQPRGHGHFXLVVRQ $OOXPH]OHIRXU 6«OHFWLRQQH]OHPHQX3URJUDPPHV 3U«I«U«V $SSX\H]VXU ¢SOXVLHXUVUHSULVHV MXVTX ¢FHTXHO DIILFKDJHLQGLTXH 'XU«H 5«JOH]O KHXUH $SSX\H]VXU SRXUFRQILUPHU 6«OHFWLRQQH]OHQRPGHYRWUH SURJUDPPHSU«I«U« $SSX\H]VXU SRXUFRQILUPHU 8WLOLVDWLRQGHOD6«FXULW« HQIDQWV /RUVTXHODV«FXULW«HQIDQWVHVWDFWLY«H OHIRXUQHSHXW¬WUHDOOXP« DFFLGHQWHOOHPHQW $SSX\H]VXU O DSSDUHLO $SSX\H]VXU ¢SOXVLHXUVUHSULVHV MXVTX ¢FHTXHO DIILFKDJHLQGLTXH 6HW*R $SSX\H]VXU SRXUFRQILUPHU $SSX\H]VXUXQV\PEROH¢O H[FHSWLRQ GH SRXUG«PDUUHUODIRQFWLRQ6HW *R/HPRGHGHFXLVVRQU«JO«G«PDUUH ODILQGXPRGHGHFXLVVRQXQVLJQDO UHWHQWLW SRXUDOOXPHU $SSX\H]VLPXOWDQ«PHQWVXU HW MXVTX ¢FHTX XQPHVVDJH 3RXUG«VDFWLYHUOD6«FXULW«HQIDQWV U«S«WH]O «WDSH 7RXFKHV9HUURXLO &HWWHIRQFWLRQSHUPHWG «YLWHUXQH PRGLILFDWLRQLQYRORQWDLUHGXPRGHGH FXLVVRQ9RXVQHSRXYH]O DFWLYHUTXH ORUVTXHOHIRXUHVWHQIRQFWLRQQHPHQW $OOXPH]OHIRXU 6«OHFWLRQQH]XQPRGHGHFXLVVRQRX XQU«JODJH ವ ವ 7RXFKHV9HUURXLOHVW DFWLY«ORUVTXHOHPRGHGH FXLVVRQHVWHQFRXUV /HPHQX5«JODJHV'H %DVHYRXVSHUPHW G DFWLYHUODIRQFWLRQ6HW *RDOOXPHUHW«WHLQGUH $UU¬WDXWRPDWLTXH 3RXUGHVUDLVRQVGHV«FXULW«OHIRXU V «WHLQWDXWRPDWLTXHPHQWDXERXWG XQ FHUWDLQWHPSVVLXQPRGHGHFXLVVRQHVW HQFRXUVHWTXHYRXVQHPRGLILH]DXFXQ U«JODJH ZZZHOHFWUROX[FRP 7HPS«UDWXUHr& $UU¬WDXWRPDWL഻ TXHDXERXWGH K / DUU¬WDXWRPDWLTXHQH IRQFWLRQQHSDVDYHFOHV IRQFWLRQV(FODLUDJH)RXU 'XU«H)LQ /XPLQRVLW«GHO DIILFKDJH 'HX[PRGHVGHOXPLQRVLW«VRQW GLVSRQLEOHV ವ ವ /XPLQRVLW«mQXLW}ORUVTXHOHIRXU HVW«WHLQWODOXPLQRVLW«GHO DIILFKDJH HVWSOXVIDLEOHHQWUHKHWK /XPLQRVLW«mMRXU} ದ ORUVTXHOHIRXUHVWDOOXP« ದ VLYRXVDSSX\H]VXUXQV\PEROH ¢O H[FHSWLRQGH0$5&+( $55(7HQPRGHGHOXPLQRVLW« mQXLW}O DIILFKDJHUHSDVVHHQ PRGHGHOXPLQRVLW«mMRXU} SHQGDQWOHVVHFRQGHV VXLYDQWHV ದ VLO DSSDUHLOHVW«WHLQWHWVLYRXV U«JOH]ODIRQFWLRQ0LQXWHXU /RUVTXHODIRQFWLRQVHWHUPLQH O DIILFKDJHUHYLHQWHQPRGHGH OXPLQRVLW«mQXLW} 9HQWLODWHXUGH UHIURLGLVVHPHQW /RUVTXHOHIRXUIRQFWLRQQHOHYHQWLODWHXU GHUHIURLGLVVHPHQWVHPHW DXWRPDWLTXHPHQWHQPDUFKHSRXU UHIURLGLUOHVVXUIDFHVGXIRXU6LYRXV «WHLJQH]OHIRXUOHYHQWLODWHXUGH UHIURLGLVVHPHQWFRQWLQXH¢IRQFWLRQQHU MXVTX ¢FHTXHOHIRXUUHIURLGLVVH &216(,/6 $9(57,66(0(17 5HSRUWH]YRXVDX[FKDSLWUHV FRQFHUQDQWODV«FXULW« /DWHPS«UDWXUHHWOHVWHPSV GHFXLVVRQLQGLTX«VVRQW IRXUQLVXQLTXHPHQW¢WLWUH LQGLFDWLI,OVYDULHQWHQ IRQFWLRQGHVUHFHWWHVDLQVL TXHGHODTXDOLW«HWGHOD TXDQWLW«GHVLQJU«GLHQWV XWLOLV«V &RQVHLOVGHFXLVVRQ 9RWUHIRXUSHXWFXLUHOHVDOLPHQWVG XQH PDQLªUHFRPSOªWHPHQWGLII«UHQWHGH FHOOHGHYRWUHDQFLHQIRXU/HVWDEOHDX[ FLGHVVRXVYRXVLQGLTXHQWOHVU«JODJHV VWDQGDUGSRXUODWHPS«UDWXUHOHWHPSV GHFXLVVRQHWOHQLYHDXGXIRXU 6LYRXVQHWURXYH]SDVOHVU«JODJHV DSSURSUL«VSRXUXQHUHFHWWHVS«FLILTXH FKHUFKH]HQXQHTXLV HQUDSSURFKH 5HFRPPDQGDWLRQVSRXUOH PLFURRQGHV 3ODFH]OHVDOLPHQWVVXUXQHDVVLHWWHHQ EDVGHODFDYLW« 5HWRXUQH]RXUHPXH]OHVDOLPHQWV¢OD PRLWL«GXWHPSVGHG«FRQJ«ODWLRQHWGH FXLVVRQ &RXYUH]OHVDOLPHQWVSRXUODFXLVVRQHW OHU«FKDXIIDJH ,QWURGXLVH]XQHFXLOOªUHGDQVOHELEHURQ RXOHYHUUHORUVTXHYRXVU«FKDXIIH]GHV OLTXLGHVSRXUJDUDQWLUXQHPHLOOHXUH GLVWULEXWLRQGHODFKDOHXU 3ODFH]OHVDOLPHQWVGDQVOHIRXUVDQV DXFXQHPEDOODJH/HVSODWVSU«SDU«V HPEDOO«VSHXYHQW¬WUHSODF«VGDQVOH IRXUXQLTXHPHQWVLO HPEDOODJHHVW DGDSW«¢ODFXLVVRQDXIRXU¢PLFUR RQGHVY«ULILH]OHVLQIRUPDWLRQVVXU O HPEDOODJH &XLVVRQDXPLFURRQGHV &RXYUH]OHVDOLPHQWVSRXUOHVIDLUHFXLUH 6LYRXVVRXKDLWH]TXHOHVDOLPHQWV )5$1$,6 UHVWHQWFURXVWLOODQWVIDLWHVOHVFXLUHVDQV OHVFRXYULU 0«ODQJH]OHVDOLPHQWVDYDQWGHOHV VHUYLU 1HFXLVH]SDVWURSOHVSODWVHQU«JODQW XQHSXLVVDQFHHWXQHGXU«HWURS «OHY«HV/HVDOLPHQWVSHXYHQWVH GHVV«FKHUEU½OHURXSUHQGUHIHX $SUªVDYRLU«WHLQWOHIRXUVRUWH]HW ODLVVH]UHSRVHUOHVDOLPHQWVSHQGDQW TXHOTXHVPLQXWHV 1 XWLOLVH]SDVOHIRXUSRXUFXLUHGHVĕXIV RXGHVHVFDUJRWVGDQVOHXUFRTXLOOHFDU LOVSHXYHQWH[SORVHU3HUFH]OHMDXQHGHV ĕXIVDXSODWDYDQWGHOHVU«FKDXIIHU 3LTXH]SOXVLHXUVIRLVOHVDOLPHQWV FRPSRUWDQWXQHSHDXDYHFXQH IRXUFKHWWHDYDQWGHOHVIDLUHFXLUH '«FRQJ«ODWLRQDXPLFURRQGHV 3ODFH]OHVDOLPHQWVVXUJHO«VG«EDOO«VVXU XQHSHWLWHDVVLHWWHUHWRXUQ«HDYHFXQ U«FLSLHQWHQGHVVRXVRXVXUXQHJULOOHGH G«FRQJ«ODWLRQRXXQHSDVVRLUHHQ SODVWLTXHDILQTXHO HDXGHG«FRQJ«ODWLRQ SXLVVHV «FRXOHU 5HWLUH]OHVPRUFHDX[G«FRQJHO«VHQ DOODQW &RXSH]OHVO«JXPHVHQPRUFHDX[GH P¬PHWDLOOH 'HWHPSVHQWHPSVP«ODQJH]OHVSODWV OLTXLGHVHQFRXUVGHFXLVVRQ 9RXVSRXYH]XWLOLVHUXQHSXLVVDQFHGH PLFURRQGHVSOXV«OHY«HSRXUFXLUHOHV IUXLWVHWO«JXPHVVDQVOHVG«FRQJHOHU 8VWHQVLOHVGHFXLVLQHHWPDW«ULDX[FRPSDWLEOHVDYHFOHV PLFURRQGHV 3RXUODFXLVVRQDXPLFURRQGHVQ XWLOLVH]TXHGHVU«FLSLHQWVHWPDW«ULDX[ DGDSW«V8WLOLVH]OHWDEOHDXFLGHVVRXVFRPPHU«I«UHQFH 8VWHQVLOHGHFXLVLQHPDW«ULDX[ )RQFWLRQ0LFURRQGHV '«FRQ഻ J«ODWLRQ 5«FKDXIIDJH &XLVVRQ )RQFWLRQ&RPEL0L഻ FURRQGHV 9HUUHHWSRUFHODLQHDOODQWDXIRXU QHFRQWHQDQWDXFXQFRPSRVDQW P«WDOOLTXHSDUH[HPSOHOHYHUUHU«ಣ VLVWDQW¢ODFKDOHXU 9HUUHHWSRUFHODLQHQ DOODQWSDVDX IRXUVDQVG«FRUDWLRQVHQDUJHQWRU SODWLQHRXP«WDO ; ; 9HUUHHWYLWURF«UDPLTXHHQPDW«ಣ ULDXU«VLVWDQWDX[WHPS«UDWXUHV«OHಣ Y«HVEDVVHV 5«FLSLHQWVHQF«UDPLTXHHWHQ ID±HQFHVDQVFRPSRVDQWHQTXDUW] RXHQP«WDOQLYHUQLFRQWHQDQWGX P«WDO ; &«UDPLTXHSRUFHODLQHHWID±HQFH GRQWOHIRQGQ HVWSDVYHUQLRXDYHF GHSHWLWVWURXVSDUH[HPSOHVXUOHV SRLJQ«HV ; ; ; ZZZHOHFWUROX[FRP 8VWHQVLOHGHFXLVLQHPDW«ULDX[ )RQFWLRQ0LFURRQGHV '«FRQ഻ J«ODWLRQ 5«FKDXIIDJH &XLVVRQ 3ODVWLTXHU«VLVWDQW¢ODFKDOHXUMXVಣ TX ¢r&Y«ULILH]WRXMRXUVOHV FDUDFW«ULVWLTXHVGXU«FLSLHQWHQ SODVWLTXHDYDQWXWLOLVDWLRQ )RQFWLRQ&RPEL0L഻ FURRQGHV ; &DUWRQSDSLHU ; ; )LOP«WLUDEOH ; ; )LOPGHU¶WLVVDJHDYHFIHUPHWXUH V«FXULV«HSRXUOHPLFURRQGHV YHXLOOH]WRXMRXUVY«ULILH]OHVFDUDFಣ W«ULVWLTXHVGXILOPDYDQWXWLOLVDWLRQ ; 3ODWV¢U¶WLVFRPSRV«VGHP«WDO SDUH[HPSOHHQ«PDLORXHQIRQWH ; ; 0RXOHV¢J¤WHDXODTX«VQRLUVRX UHY¬WHPHQWVHQVLOLFRQHY«ULILH] WRXMRXUVOHVFDUDFW«ULVWLTXHVGHV PRXOHVDYDQWXWLOLVDWLRQ ; ; *ULOOHP«WDOOLTXH ; ; 8VWHQVLOHVSRXUXQHXWLOLVDWLRQDX PLFURRQGHVSDUH[SODWm&ULVS} ; ವ *ULO ವ ವ ವ ವ ; 5«JOH]WRXMRXUVOHJULO¢OD WHPS«UDWXUHODSOXV«OHY«H 3ODFH]ODJULOOHDXQLYHDX UHFRPPDQG«GDQVOHWDEOHDXGHJULO 3ODFH]WRXMRXUVODOªFKHIULWHDX SUHPLHUQLYHDXSRXUU«FXS«UHUOD JUDLVVH 1HIDLWHVJULOOHUTXHGHVPRUFHDX[ SODWVGHYLDQGHRXGHSRLVVRQ )DLWHVWRXMRXUVSU«FKDXIIHUOHIRXU¢ YLGHDYHFOHVIRQFWLRQVGHJULOSHQGDQW PLQXWHV $77(17,21 /RUVTXHYRXVXWLOLVH]OHJULO ODLVVH]WRXMRXUVODSRUWHGX IRXUIHUP«H *ULO 3ODW 7HPS«UDWXUH r& 'XU«HPLQ 3RVLWLRQVGHV JULOOHV UHIDFH HIDFH 5¶WLGHEĕXI¢ SRLQW )LOHWGHEĕXI¢ SRLQW )5$1$,6 3ODW 7HPS«UDWXUH r& 'XU«HPLQ UHIDFH HIDFH FKLQHGHSRUF 5¶WL)LOHWGH YHDX FKLQH G DJQHDX 3RLVVRQHQWLHU J 3RVLWLRQVGHV JULOOHV &XLVVRQDXPLFURRQGHV &RQVHLOVSRXUOHPLFURRQGHV 5«VXOWDWVGHFXLV഻ &DXVHSUREDEOH VRQG«FRQJ«ODWLRQ /HVDOLPHQWVVRQW WURSVHFV 6ROXWLRQ /DSURFKDLQHIRLVGLPLQXH]ODSXLVಣ /DSXLVVDQFH«WDLWWURS VDQFHHWDOORQJH]OHWHPSV «OHY«H /HWHPSVGHFXLVVRQ«WDLW WURSORQJ /HWHPSVGHFXLVVRQ«WDLW 5«JOH]XQHGXU«HSOXVORQJXH /HVDOLPHQWVQH WURSFRXUW 1 DXJPHQWH]SDVODSXLVVDQFHGHV VRQWWRXMRXUVSDV 0LFURRQGHV G«FRQJHO«VFKDXGV RXFXLWVXQHIRLVOH WHPSVGHFXLVVRQ «FRXO« /DSXLVVDQFH«WDLWWURS /HVDOLPHQWVVRQW «OHY«H WURSFXLWVVXUOHV ERUGVPDLVQHVRQW SDVSU¬WVDXFHQWUH /DSURFKDLQHIRLVGLPLQXH]ODSXLVಣ VDQFHHWDOORQJH]OHWHPSV '«FRQJ«ODWLRQGHYLDQGH 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ 6WHDNNJ 9LDQGHKDFK«HNJ 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ 9RODLOOHNJ (VFDORSHGHSRXOHW NJ '«FRQJ«ODWLRQGHYRODLOOH ZZZHOHFWUROX[FRP 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ &XLVVHVGHSRXOHW NJ 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUH഻ SRVPLQ 3RLVVRQHQWLHUNJ )LOHWVGHSRLVVRQNJ '«FRQJ«ODWLRQGHSRLVVRQ '«FRQJ«ODWLRQGHSURGXLWVODLWLHUV 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ %HXUUHNJ )URPDJHU¤S«NJ '«FRQJ«ODWLRQGHJ¤WHDX[S¤WLVVHULHV 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ *¤WHDX¢EDVHGHOHYXUH PRUFHDX *¤WHDXDXIURPDJHPRUಣ FHDX *¤WHDXVDQVJDUQLWXUHH[ TXDWUHTXDUWVPRUFHDX 3DLQNJ 3DLQHQWUDQFKHVNJ 3HWLWVSDLQVPRUFHDX[ 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ )UXLWVNJ 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ 3HWLWVSRWVSRXUE«E«V NJ '«FRQJ«ODWLRQGHIUXLWV 5«FKDXIIHU )5$1$,6 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ /DLWSRXUE«E«PO LQWURGXLVH]XQHFXLOOªUH GDQVOHELEHURQ 3ODWVSU«SDU«VNJ 3ODWVSU«SDU«VVXUJHO«V NJ /DLWPO (DXPO 6DXFHPO 6RXSHPO 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ &KRFRODW(QUREDJHDXFKRಣ FRODWNJ %HXUUHNJ 3ODW 3XLVVDQFH : 'XU«HPLQ 7HPSVGHUHSRV PLQ 3RLVVRQHQWLHUNJ )LOHWVGHSRLVVRQNJ /«JXPHVIUDLVNJ POG HDX /«JXPHVVXUJHO«VNJ POG HDX 3RPPHVGHWHUUHHQUREH GHVFKDPSVNJ 5L]NJPOG HDX 3RSFRUQ )RQGUH 3ODW &XLVVRQ )RQFWLRQ&RPEL0LFURRQGHV 8WLOLVH]FHWWHIRQFWLRQSRXUFXLVLQHUSOXV UDSLGHPHQWOHVDOLPHQWVHWOHVIDLUHGRUHU )RQFWLRQVFRPELQ«HV*ULOHW0LFUR RQGHV ZZZHOHFWUROX[FRP 3ODW 3ODWVGHFXLVVRQ PRLWL«VGH 3ODWHQYHUUHURQG SRXOHW FP [NJ *UDWLQGH SRPPHVGH WHUUHNJ 3ODW¢JUDWLQ 5¶WLGHSRUF 3ODWHQYHUUHDYHF «JRXWWRLU FROOHW NJ 3XLV഻ 7HPS«഻ 'X഻ VDQ഻ UDWXUH U«H PLQ r& FH : 3RVL഻ 7HPSVGH WLRQV UHSRVPLQ GHV JULOOHV ([HPSOHVG XWLOLVDWLRQVGH FXLVVRQVSRXUOHVU«JODJHVGH SXLVVDQFH /HVGRQQ«HVGXWDEOHDXVRQWIRXUQLHV¢ WLWUHLQGLFDWLIXQLTXHPHQW 5«JODJHGHSXLVVDQFH 8WLOLVDWLRQ ವ ವ ವ ವ : : : : &KDXIIHUGHVOLTXLGHV 6DLVLUDXG«EXWGHODFXLVVRQ &XLUHGHVO«JXPHV ವ ವ : : '«FRQJHOHUHWU«FKDXIIHUGHVSODWVVXUJHO«V &KDXIIHUGHVSODWVXQLTXHV )DLUHIU«PLUGHVUDJR½WV &XLUHGHVSODWV¢EDVHG ĕXIV ವ ವ : : &RQWLQXHUODFXLVVRQGHSODWV &XLUHGHVDOLPHQWVG«OLFDWV &KDXIIHUGHODQRXUULWXUHSRXUE«E« )DLUHIU«PLUGXUL] 5«FKDXIIHUGHVDOLPHQWVG«OLFDWV )DLUHIRQGUHGXIURPDJHGXFKRFRODWGXEHXUUH ವ ವ : : '«FRQJHOHUGHODYLDQGHGXSRLVVRQ '«FRQJHOHUGXIURPDJHGHODFUªPHGXEHXUUH '«FRQJHOHUGHVIUXLWVHWGHVJ¤WHDX[ '«FRQJHOHUGXSDLQ ,QIRUPDWLRQVSRXUOHV LQVWLWXWVGHWHVW )RQFWLRQ&RPEL0LFURRQGHV 7HVWVFRQIRUP«PHQW¢ODQRUPH,(& )5$1$,6 3ODW )RQFWLRQ 3XLV഻ VDQFH : 7HPS«UD഻ 3RVL഻ WXUHr& WLRQV GHV JULOOHV 'XU«H PLQ 5HPDUTXHV *UDWLQGH *ULO0LFUR SRPPHV RQGHV GHWHUUH NJ 7RXUQH]OHU«FLಣ SLHQWG GH WRXU¢ODPRLWL« GXWHPSVGH FXLVVRQ 9RODLOOH NJ *ULO0LFUR RQGHV 8WLOLVH]XQHJULOOHP«WDOOLTXHVDXILQGLFDWLRQFRQWUDLUH (175(7,(1(71(772<$*( $9(57,66(0(17 5HSRUWH]YRXVDX[FKDSLWUHV FRQFHUQDQWODV«FXULW« 5HPDUTXHVFRQFHUQDQW O HQWUHWLHQ 1HWWR\H]ODID©DGHGXIRXU¢O DLGHG XQH «SRQJHKXPLGHDGGLWLRQQ«HG HDX VDYRQQHXVHWLªGH 8WLOLVH]XQSURGXLWFRXUDQWGHVWLQ«DX QHWWR\DJHGHVVXUIDFHVHQP«WDO 1HWWR\H]O LQW«ULHXUGXIRXUDSUªVFKDTXH XWLOLVDWLRQ/ DFFXPXODWLRQGHJUDLVVHVRX G DXWUHVU«VLGXVDOLPHQWDLUHVSHXW SURYRTXHUXQLQFHQGLH 1HWWR\H]VRLJQHXVHPHQWODYR½WHGH O DSSDUHLOSRXU«OLPLQHUODJUDLVVHHWOHV U«VLGXVDOLPHQWDLUHV $SUªVFKDTXHXWLOLVDWLRQODYH]WRXVOHV DFFHVVRLUHVHWV«FKH]OHV8WLOLVH]XQ FKLIIRQGRX[DGGLWLRQQ«G HDXFKDXGH VDYRQQHXVH1HODYH]SDVOHV DFFHVVRLUHVDXODYHYDLVVHOOH (QFDVGHVDOLVVXUHVLPSRUWDQWHV QHWWR\H]¢O DLGHGHSURGXLWVVS«FLILTXHV SRXUIRXU 6LYRXVDYH]GHVDFFHVVRLUHVDQWL DGK«UHQWVQHOHVQHWWR\H]SDVDYHFGHV SURGXLWVDJUHVVLIVGHVREMHWVSRLQWXVQL DXODYHYDLVVHOOH&HODULVTXH G HQGRPPDJHUOHUHY¬WHPHQWDQWL DGK«VLI OLPLQH]O KXPLGLW«GDQVODFDYLW«DSUªV FKDTXHXWLOLVDWLRQ 5HWUDLWGHVVXSSRUWVGH JULOOH $YDQWWRXWHRS«UDWLRQG HQWUHWLHQ DVVXUH]YRXVTXHOHIRXUHVWIURLG 5LVTXHGHEU½OXUH 3RXUQHWWR\HUOHIRXUUHWLUH]OHVVXSSRUWV GHJULOOH 7LUH]DYHFSU«FDXWLRQOHVVXSSRUWV YHUVOHKDXWHWVRUWH]OHVGHODSULVH DYDQW 3 1 2 FDUWH]O DYDQWGXVXSSRUWGHJULOOH GHODSDURLODW«UDOH 6RUWH]OHVVXSSRUWVGHODSULVH DUULªUH 5«LQVWDOOH]OHVVXSSRUWVGHJULOOHHQ U«S«WDQWFHWWHSURF«GXUHGDQVO RUGUH LQYHUVH ZZZHOHFWUROX[FRP 5HPSODFHPHQWGH O «FODLUDJH $9(57,66(0(17 5LVTXHG «OHFWURFXWLRQ / DPSRXOHSHXW¬WUHFKDXGH WHLJQH]OHIRXU $WWHQGH]TXHOHIRXUDLWUHIURLGL '«EUDQFKH]OHIRXUGHO DOLPHQWDWLRQ VHFWHXU 3ODFH]XQFKLIIRQDXIRQGGHOD FDYLW« FODLUDJHVXS«ULHXU 5HWLUH]OHGLIIXVHXUHQYHUUHGH O DPSRXOHHQOHWRXUQDQW 1HWWR\H]OHGLIIXVHXUHQYHUUH 5HPSODFH]O DPSRXOHSDUXQH DPSRXOHDG«TXDWHU«VLVWDQW¢XQH WHPS«UDWXUHGHr& 5HSODFH]OHGLIIXVHXUHQYHUUH $77(17,21 3UHQH]WRXMRXUVO DPSRXOH KDORJªQHDYHFXQFKLIIRQ SRXU«YLWHUTXHGHVU«VLGXV GHJUDLVVHVXUO DPSRXOHQH SUHQQHQWIHX (1&$6' $120$/,('()21&7,211(0(17 $9(57,66(0(17 5HSRUWH]YRXVDX[FKDSLWUHV FRQFHUQDQWODV«FXULW« (QFDVG DQRPDOLHGHIRQFWLRQQHPHQW 3UREOªPH &DXVHSUREDEOH 6ROXWLRQ 9RXVQHSRXYH]SDVDOOXಣ PHUOHIRXUQLOHIDLUHIRQFಣ WLRQQHU /HIRXUQ HVWSDVEUDQFK«¢ XQHVRXUFHG DOLPHQWDWLRQ «OHFWULTXHRXOHEUDQFKHಣ PHQWHVWLQFRUUHFW 9«ULILH]TXHOHIRXUHVWFRUಣ UHFWHPHQWEUDQFK«¢XQH VRXUFHG DOLPHQWDWLRQ«OHFಣ WULTXHUHSRUWH]YRXVDX VFK«PDGHEUDQFKHPHQW /HIRXUQHFKDXIIHSDV /HIRXUHVW«WHLQW $OOXPH]OHIRXU /HIRXUQHFKDXIIHSDV / KRUORJHQ HVWSDVU«JO«H 5«JOH]O KRUORJH /HIRXUQHFKDXIIHSDV /HVU«JODJHVQ«FHVVDLUHV Q RQWSDV«W«HIIHFWX«V 9«ULILH]TXHOHVU«JODJHV VRQWFRUUHFWV /HIRXUQHFKDXIIHSDV /DIRQFWLRQG DUU¬WDXWRPDಣ 5HSRUWH]YRXV¢m$UU¬W WLTXHHVWDFWLY«H DXWRPDWLTXH} /HIRXUQHFKDXIIHSDV /DV«FXULW«HQIDQWVHVWDFಣ WLY«H 5HSRUWH]YRXV¢ODVHFWLRQ m8WLOLVDWLRQGHODV«FXULW« HQIDQWV} /HIRXUQHFKDXIIHSDV /DSRUWHQ HVWSDVIHUP«H FRUUHFWHPHQW )HUPH]FRPSOªWHPHQWOD SRUWH )5$1$,6 3UREOªPH &DXVHSUREDEOH 6ROXWLRQ /HIRXUQHFKDXIIHSDV /HIXVLEOHDGLVMRQFW« 9«ULILH]TXHOHIXVLEOHHVW ELHQODFDXVHGHO DQRPDಣ OLH6LOHVIXVLEOHVGLVMRQFಣ WHQWGHPDQLªUHU«S«W«H IDLWHVDSSHO¢XQ«OHFWULಣ FLHQTXDOLIL« / «FODLUDJHQHIRQFWLRQQH SDV / «FODLUDJHHVWG«IHFWXHX[ 5HPSODFH]O DPSRXOH 8QFRGHG HUUHXUQHILJXಣ UDQWSDVGDQVFHWDEOHDX V DIILFKH 8QHDQRPDOLH«OHFWULTXH HVWVXUYHQXH ವ ವ WHLJQH]OHIRXU¢O DLGH GXIXVLEOHGHO KDELWDWLRQ RXGXGLVMRQFWHXUVLWX« GDQVODER°WH¢IXVLEOHV SXLVDOOXPH]OHGHQRXಣ YHDX 6LO DIILFKDJHLQGLTXHGH QRXYHDXXQFRGHG HUಣ UHXUFRQWDFWH]OHVHUYLಣ FHDSUªVYHQWH 'HODYDSHXUHWGHODFRQಣ GHQVDWLRQVHIRUPHQWVXU OHVDOLPHQWVHWGDQVODFDಣ YLW«GXIRXU /HSODWHVWUHVW«WURSORQJಣ WHPSVGDQVOHIRXU 1HODLVVH]SDVOHVSODWV GDQVOHIRXUSHQGDQWSOXV GH¢PLQXWHVDSUªV ODILQGHODFXLVVRQ / DSSDUHLOHVWDOOXP«PDLV LOQHFKDXIIHSDV/HYHQWLಣ ODWHXUQHIRQFWLRQQHSDV / DIILFKDJHLQGLTXH'H഻ PR /HPRGHG«PRHVWDFWLY« 5HSRUWH]YRXVDXSDUDJUDಣ SKHm5«JODJHVGHEDVH} GXFKDSLWUHm8WLOLVDWLRQ TXRWLGLHQQH} 'RQQ«HVGHPDLQWHQDQFH 6LYRXVQHWURXYH]SDVGHVROXWLRQDX SUREOªPHYHXLOOH]FRQWDFWHUYRWUH UHYHQGHXURXXQVHUYLFHDSUªVYHQWH DJU«« VLJQDO«WLTXH/DSODTXHVLJQDO«WLTXHVH WURXYHVXUO HQFDGUHPHQWDYDQWGHOD FDYLW«GXIRXU1HUHWLUH]SDVODSODTXH VLJQDO«WLTXHGHODFDYLW«GXIRXU /HVLQIRUPDWLRQV¢IRXUQLUDXVHUYLFH DSUªVYHQWHILJXUHQWVXUODSODTXH 1RXVYRXVUHFRPPDQGRQVGHQRWHUFHVLQIRUPDWLRQVLFL 0RGªOH02' 5«I«UHQFHGXSURGXLW31& 1XP«URGHV«ULH61 ZZZHOHFWUROX[FRP 5(1'(0(171(5*7,48( GHODFXLVVRQ/DFKDOHXUU«VLGXHOOH¢ O LQW«ULHXUGXIRXUSRXUVXLYUDODFXLVVRQ FRQRPLHG «QHUJLH &HIRXUHVWGRW«GH FDUDFW«ULVWLTXHVTXLYRXV SHUPHWWHQWG «FRQRPLVHUGH O «QHUJLHORUVGHYRWUH FXLVLQHDXTXRWLGLHQ 8WLOLVH]ODFKDOHXUU«VLGXHOOHSRXU U«FKDXIIHUG DXWUHVSODWV &RQVHLOVJ«Q«UDX[ $VVXUH]YRXVTXHODSRUWHGXIRXUHVW FRUUHFWHPHQWIHUP«HORUVTXHOHIRXUHVW HQPDUFKH(QFRXUVGHODFXLVVRQ Q RXYUH]SDVODSRUWH1HWWR\H] U«JXOLªUHPHQWOHMRLQWGHODSRUWHSRXU TX LOUHVWHSURSUHHWDVVXUH]YRXVTX LO HVWWRXMRXUVELHQIL[«GDQVODERQQH SRVLWLRQ /RUVTXHYRXVFXLVH]SOXVLHXUVSODWVOHV XQVDSUªVOHVDXWUHVYHLOOH]¢QHSDV WURSHVSDFHUOHVFXLVVRQV &KDOHXUU«VLGXHOOH 3RXUFHUWDLQHVIRQFWLRQVGXIRXUVLXQ SURJUDPPHDYHFV«OHFWLRQGXWHPSV 'XU«HRX)LQHVWDFWLY«HWTXHOHWHPSV GHFXLVVRQHVWVXS«ULHXU¢PLQXWHV OHV«O«PHQWVFKDXIIDQWVVHG«VDFWLYHQW DXWRPDWLTXHPHQWSOXVW¶W / «FODLUDJHFRQWLQXHGHIRQFWLRQQHU 0DLQWLHQGHVDOLPHQWVDXFKDXG 6«OHFWLRQQH]ODWHPS«UDWXUHODSOXV EDVVHSRVVLEOHSRXUXWLOLVHUODFKDOHXU U«VLGXHOOHHWPDLQWHQLUOHUHSDVDXFKDXG /DWHPS«UDWXUHRXOHYR\DQWGHFKDOHXU U«VLGXHOOHV DIILFKHQW 8WLOLVH]GHVSODWVHQP«WDOSRXU DXJPHQWHUOHV«FRQRPLHVG «QHUJLH XQLTXHPHQWORUVTXHYRXVXWLOLVH]XQH IRQFWLRQVDQVPLFURRQGHV 6LSRVVLEOHQHSU«FKDXIIH]SDVOHIRXU DYDQWG \LQWURGXLUHYRVDOLPHQWV 6LODFXLVVRQGRLWGXUHUSOXVGH PLQXWHVU«GXLVH]ODWHPS«UDWXUHGX IRXUDXPLQLPXP¢PLQXWHVDYDQWOD ILQGHODFXLVVRQHQIRQFWLRQGHODGXU«H &XLVVRQDYHFO «FODLUDJH«WHLQW WHLJQH]O «FODLUDJHHQFRXUVGHFXLVVRQ $OOXPH]OHXQLTXHPHQWHQFDVGHEHVRLQ (10$7,5('(3527(&7,21'( / (19,5211(0(17 5HF\FOH]OHVPDW«ULDX[SRUWDQWOH «OHFWURQLTXHV1HMHWH]SDVOHVDSSDUHLOV V\PEROH '«SRVH]OHVHPEDOODJHV GDQVOHVFRQWHQHXUVSU«YXV¢FHWHIIHW &RQWULEXH]¢ODSURWHFWLRQGH O HQYLURQQHPHQWHW¢YRWUHV«FXULW« UHF\FOH]YRVSURGXLWV«OHFWULTXHVHW SRUWDQWOHV\PEROH DYHFOHVRUGXUHV P«QDJªUHV(PPHQH]XQWHOSURGXLW GDQVYRWUHFHQWUHORFDOGHUHF\FODJHRX FRQWDFWH]YRVVHUYLFHVPXQLFLSDX[ )5$1$,6 ZZZHOHFWUROX[FRP )5$1$,6 $ electrolux.com/shop