EBP Gestion Commerciale Manuel utilisateur

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EBP Gestion Commerciale : Manuel utilisateur | AI Chat | Fixfr
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User questions

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Linda D.

How to set up sending invoices by email?

To send a document by email, first access the list of sales documents. Then, click on the "Send by email (remote entry)" option located within the Operations theme of the navigation pane.

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Robert M.

How to manage outstanding balances in the software?

Reports for exceeded outstanding balances can be edited via the customer print menu. In the PRO version, users can also manage payment allocations to track invoices and outstanding status.

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Robert M.

How to manage outstanding amounts (encours) in EBP Gestion Commerciale software?

In EBP Gestion Commerciale software, outstanding amounts can be managed in two ways: 1. Print the 'encours dépassés' report from the client-dedicated section within the impressions menu to track client financial situations. 2. If using the PRO version, the software allows for payment assignment management, which impacts invoice tracking and outstanding amount statuses.

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James C.

How to manage discount settings in the billing software?

Discounts cannot be defined by item family. However, discount grids can be configured within the customer files and item files. During billing, the priority between customer or item discounts can be set in the sales options via the 'Pièces' button.

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James C.

How to configure discount settings in the software?

Discounts can be defined within customer or article files. During the invoicing process, the priority between customer and article discounts can be set in the sales options under the 'Pièces' (Documents) menu.

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James C.

How to apply discounts by product family in the software?

It is not possible to define discounts directly by family. Instead, discount grids must be set at the customer or item record levels. During billing, the discount priority (Customer or Item) can be configured in the sales options under the 'Pieces' button.

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Mary H.

How to print a statement of overdue client invoices, specifying the exact path?

Pour imprimer l'état des encours dépassés de vos clients, vous devez vous rendre dans le menu Impressions, puis sélectionner la section dédiée à la relation client. L'option spécifique est intitulée Impression des encours dépassés.

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Mary H.

How to print a report of outstanding customer debts?

Navigate to the 'Impressions' menu, select the customer relationship ('relation client') section, and choose the 'Impression des encours dépassés' option.

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Mary H.

How to print an overdue customer balance report?

Navigate to the Prints menu, select the customer relations section, and choose the Overdue Balances Printing option.

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Mary H.

How to print a report of outstanding customer balances?

Navigate to the Impressions menu, select the Relation client section, and choose the Impression des encours dépassés option.

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