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En cas de dysfonctionnement, le vendeur de votre appareil est
le premier habilité à intervenir.
A défaut (déménagement de votre part, fermeture du magasin
où vous avez effectué l’achat...), veuillez consulter :
- L’Assistance Technique Consommateurs
pour toute questions techniques.
ou
- Le Service Conseil Consommateurs
pour toutes questions ou informations concernant
l’utilisation de votre appareil ou pour toutes autres
questions commerciales.
Vous trouverez ci-dessous les coordonnées de ces deux services.
En cas d’intervention sur votre appareil, exigez du Service
Après Vente les Pièces de Rechange certifiées Constructeur.
En appelant un Service Après Vente, indiquez-lui toutes les
références et numéros (PNC, N° de série, ...).
Ces indications figurent sur la plaque signalétique.
Questions techniques
Assistance Technique Consommateurs
Faure
BP 20139 – 60307 SENLIS Cedex
Tél. : 03 44 62 27 75
e-mail : [email protected]
permanence tél. du lundi au vendredi de 8h30 à 12h30 et de 13h30 à 18h00.
Choisir un nouvel appareil et/ou conseils
d’utilisation
Service Conseil Consommateurs
Faure
BP 50142 – 60307 SENLIS Cedex
Tél. : 03 44 62 28 28 Fax : 03 44 62 21 54
e-mail : [email protected]
Permanence téléphonique du lundi au vendredi de 8 h 30 à 18 h 00.