Whirlpool KGA 325 OPTIMA/AL Manuel utilisateur

02'(' (03/2,
$9$17' 87,/,6(5/ $33$5(,/
&216(,/63285/$3527(&7,21'(
/ (19,5211(0(17
35e&$87,216(1&$6' $%6(1&(28'(
'e0e1$*(0(17
,167$//$7,21
&216(59$7,21'(6$/,0(176'$16/(
&203$57,0(175e)5,*e5$7(85
&200(17'(*,95(5/(&203$57,0(17
&21*(/$7(85 (1)21&7,21'8
02'Ë/(
&200(17&21*(/(5/(6$/,0(176)5$,6
1(772<$*((7(175(7,(1
',$*1267,&5$3,'(
6(59,&($35Ë69(17(
25
$9$17' 87,/,6(5/ $33$5(,/
‡ / DSSDUHLOTXHYRXVYHQH]G DFKHWHUHVWXQ
FRPELQpUpIULJpUDWHXUHWFRQJpODWHXU,OHVW
H[FOXVLYHPHQWUpVHUYpjXQXVDJHPpQDJHU
3RXUXWLOLVHUDXPLHX[YRWUHDSSDUHLOQRXV
YRXVLQYLWRQVjOLUHDWWHQWLYHPHQWOHV
LQVWUXFWLRQVUHODWLYHVjVRQXWLOLVDWLRQGDQV
OHVTXHOOHVYRXVWURXYHUH]ODGHVFULSWLRQGH
YRWUHDSSDUHLOHWGHVFRQVHLOVXWLOHVVXUOD
FRQVHUYDWLRQGHVDOLPHQWV
&RQVHUYH]FHOLYUHWSRXUWRXWHFRQVXOWDWLRQ
XOWpULHXUH
$SUqVDYRLUGpEDOOpO DSSDUHLODVVXUH]YRXVTX LO
Q HVWSDVHQGRPPDJpHWTXHOHVSRUWHVIHUPHQW
SDUIDLWHPHQW7RXWGRPPDJHpYHQWXHOGHYUDrWUH
VLJQDOpDXUHYHQGHXUGDQVXQGpODLGHKHXUHV
1RXVFRQVHLOORQVG DWWHQGUHDXPRLQVGHX[
KHXUHVDYDQWGHPHWWUHO DSSDUHLOHQVHUYLFH
SRXUSHUPHWWUHDXFLUFXLWGHUpIULJpUDWLRQ
G rWUHSHUIRUPDQW
$VVXUH]YRXVTXHO LQVWDOODWLRQHWOH
EUDQFKHPHQWpOHFWULTXHRQWpWpUpDOLVpVSDUXQ
WHFKQLFLHQTXDOLILpFRQIRUPpPHQWDX[
LQVWUXFWLRQVGXIDEULFDQWHWDX[QRUPHVORFDOHV
HQYLJXHXUHQPDWLqUHGHVpFXULWp
1HWWR\H]O LQWpULHXUGHO DSSDUHLODYDQWGHO XWLOLVHU
&216(,/63285/$3527(&7,21'(
/ (19,5211(0(17
(PEDOODJH
/ HPEDOODJHHVWUHF\FODEOHHWSRUWHOH
V\PEROHGXUHF\FODJH3RXUODPLVHDXUHEXW
VXLYH]OHVUpJOHPHQWDWLRQVORFDOHVHQYLJXHXU
/HVPDWpULDX[G HPEDOODJH VDFKHWVHQSODVWLTXH
pOpPHQWVHQSRO\VW\UqQHHWF GRLYHQWrWUH
WHQXVKRUVGHSRUWpHGHVHQIDQWVFDULOV
FRQVWLWXHQWXQHVRXUFHSRWHQWLHOOHGHGDQJHU
0LVHDXUHEXW
&HWDSSDUHLODpWpIDEULTXpDYHFGHVPDWpULDX[
UHF\FODEOHV&HWDSSDUHLOSRUWHOHV\PEROHGX
UHF\FODJHFRQIRUPpPHQWjOD'LUHFWLYH
(XURSpHQQH&(FRQFHUQDQWOHV
'pFKHWVG·eTXLSHPHQWVeOHFWULTXHVHW
eOHFWURQLTXHV '(((RX:((( (QSURFpGDQWFRUUHFWHPHQWjODPLVHDXUHEXW
GHFHWDSSDUHLOYRXVFRQWULEXHUH]jHPSrFKHU
WRXWHFRQVpTXHQFHQXLVLEOHSRXU
O·HQYLURQQHPHQWHWODVDQWpGHO·KRPPH
/HV\PEROH SUpVHQWVXUO·DSSDUHLORXVXUOD
GRFXPHQWDWLRQTXLO·DFFRPSDJQHLQGLTXHTXHFH
SURGXLWQHSHXWHQDXFXQFDVrWUHWUDLWpFRPPH
GpFKHWPpQDJHU,OGRLWSDUFRQVpTXHQWrWUH
UHPLVjXQFHQWUHGHFROOHFWHGHVGpFKHWVFKDUJp
GXUHF\FODJHGHVpTXLSHPHQWVpOHFWULTXHVHW
pOHFWURQLTXHV
$XPRPHQWGHODPLVHDXUHEXWUHQGH]
O DSSDUHLOLQXWLOLVDEOHHQVHFWLRQQDQWOHFkEOH
G DOLPHQWDWLRQHWHQGpPRQWDQWOHVSRUWHVHWOHV
JULOOHVGHIDoRQjFHTXHOHVHQIDQWVQHSXLVVHQW
DFFpGHUIDFLOHPHQWjO LQWpULHXUGHFHOXLFL
3RXUODPLVHDXUHEXWUHVSHFWH]OHVQRUPHV
ORFDOHVHQYLJXHXUHWUHPHWWH]O DSSDUHLOjXQ
FHQWUHGHFROOHFWHVSpFLDOLVp1HODLVVH]MDPDLV
O DSSDUHLOVDQVVXUYHLOODQFHQHIXWFHTXH
TXHOTXHVMRXUVFDULOUHSUpVHQWHXQHVRXUFHGH
GDQJHUSRXUOHVHQIDQWV3RXUREWHQLUGHSOXV
DPSOHVGpWDLOVDXVXMHWGXWUDLWHPHQWGHOD
UpFXSpUDWLRQHWGXUHF\FODJHGHFHWDSSDUHLO
YHXLOOH]YRXVDGUHVVHUDXEXUHDXFRPSpWHQWGH
YRWUHFRPPXQHjODVRFLpWpGHFROOHFWHGHV
GpFKHWVRXGLUHFWHPHQWjYRWUHUHYHQGHXU
26
,QIRUPDWLRQ
&HWDSSDUHLOQHFRQWLHQWSDVGH&)& OHFLUFXLW
GHUHIURLGLVVHPHQWFRQWLHQWGX5D QLGH
+)& OHFLUFXLWGHUHIURLGLVVHPHQWFRQWLHQWGX
5D 3RXUOHVDSSDUHLOVDYHF,VREXWDQH 5D O·LVREXWDQHHVWXQJD]QDWXUHOTXLHVWVDQVGDQJHU
SRXUO HQYLURQQHPHQWPDLVLOHVWLQIODPPDEOH,O
HVWGRQFLQGLVSHQVDEOHGHYRXVDVVXUHUTXHOHV
WX\DX[GXFLUFXLWGHUpIULJpUDWLRQVRQWHQSDUIDLW
pWDW
672&.$*('(6'(15e(6'$16
/(65e)5,*e5$7(856(75Ë*/(6
' +<*,Ë1($/,0(17$,5(
/DFRQVRPPDWLRQFURLVVDQWHGHSODWVSUpSDUpV
HWG DXWUHVDOLPHQWVIUDJLOHVVHQVLEOHVHQ
SDUWLFXOLHUDXQRQUHVSHFWGHODFKDvQHGXIURLG
UHQGQpFHVVDLUHXQHPHLOOHXUHPDvWULVHGHOD
WHPSpUDWXUHGHWUDQVSRUWHWGHVWRFNDJHGHFHV
SURGXLWV
­ODPDLVRQOHERQXVDJHGXUpIULJpUDWHXUHWOH
UHVSHFWGHUqJOHVG·K\JLqQHULJRXUHXVHV
FRQWULEXHURQWGHIDoRQVLJQLILFDWLYHHWHIILFDFHj
O DPpOLRUDWLRQGHODFRQVHUYDWLRQGHVDOLPHQWV
0$Í75,6('(/$7(03e5$785(
‡ 6WRFNH]OHVDOLPHQWVOHVSOXVVHQVLEOHVGDQVOD
]RQHODSOXVIURLGHGHO DSSDUHLO
FRQIRUPpPHQWDX[LQGLFDWLRQVILJXUDQWGDQV
FHWWHQRWLFH
‡ $WWHQGH]OHFRPSOHWUHIURLGLVVHPHQWGHV
SUpSDUDWLRQVDYDQWGHOHVVWRFNHU H[HPSOH
VRXSH ‡ /LPLWH]OHQRPEUHG RXYHUWXUHVGHODSRUWH
HWHQWRXWpWDWGHFDXVHQHSDVODODLVVHU
RXYHUWHWURSORQJWHPSVSRXUpYLWHUXQH
UHPRQWpHHQWHPSpUDWXUHGXUpIULJpUDWHXU
‡ 3RVLWLRQQH]ODFRPPDQGHGHUpJODJHGX
WKHUPRVWDWGHIDoRQjREWHQLUXQH
WHPSpUDWXUHSOXVEDVVH&HUpJODJHGRLWVH
IDLUHSURJUHVVLYHPHQWDILQGHQHSDV
SURYRTXHUOHJHOGHVGHQUpHV
‡ /DPHVXUHGHODWHPSpUDWXUHG XQH]RQH
FOD\HWWHSDUH[HPSOHSHXWVHIDLUHDXPR\HQ
G XQWKHUPRPqWUHSODFpGqVOHGpSDUWGDQVXQ
UpFLSLHQWUHPSOLG HDX YHUUH 3RXUrWUHILGqOH
HWUHSUpVHQWDWLYHGHFHTXLVHSDVVHjO LQWpULHXU
GHO DSSDUHLOODOHFWXUHGHODWHPSpUDWXUHGRLW
rWUHIDLWHDSUqVTXHOTXHVKHXUHVGH
VWDELOLVDWLRQGHO HQVHPEOHSDUH[HPSOHOH
PDWLQjODSUHPLqUHRXYHUWXUHGHODSRUWH
'pFODUDWLRQGHFRQIRUPLWp
‡ &HWDSSDUHLOHVWGHVWLQpjODFRQVHUYDWLRQGH
SURGXLWVDOLPHQWDLUHVHWHVWFRQIRUPHDX[
'LUHFWLYHV(XURSpHQQHV&((
&((HW(&1R
‡ &HWDSSDUHLODpWpFRQoXFRQVWUXLWHWPLVVXU
OHPDUFKpFRQIRUPpPHQWDX[
REMHFWLIVGHVpFXULWpGHOD'LUHFWLYH%DVVH
7HQVLRQ&((
FRQGLWLRQVUHTXLVHVHQPDWLqUHGHSURWHFWLRQGH
OD'LUHFWLYH´&(0µ&((PRGLILpHSDUOD
'LUHFWLYH&((
‡ /DVpFXULWppOHFWULTXHGHO DSSDUHLOHVWJDUDQWLH
XQLTXHPHQWVLFHOXLFLHVWFRUUHFWHPHQW
EUDQFKpjXQHLQVWDOODWLRQGHPLVHjODWHUUH
SHUIRUPDQWHHWUpJOHPHQWDLUH
5(63(&7'(65Ë*/(6' +<*,Ë1(
$/,0(17$,5(
‡ 5HWLUH]OHVHPEDOODJHVGXFRPPHUFHDYDQW
GHSODFHUOHVDOLPHQWVGDQVOHUpIULJpUDWHXU
H[HPSOH HPEDOODJHVGHVSDFNVGH\DRXUWV ‡ (PEDOOH]V\VWpPDWLTXHPHQWODQRXUULWXUH
SRXUpYLWHUTXHOHVGHQUpHVQHVH
FRQWDPLQHQWPXWXHOOHPHQW
‡ 'LVSRVH]OHVDOLPHQWVGHWHOOHVRUWHTXHO DLU
SXLVVHFLUFXOHUOLEUHPHQWWRXWDXWRXU
‡ &RQVXOWH]ODQRWLFHG XWLOLVDWLRQGHO DSSDUHLO
HQWRXWHVFLUFRQVWDQFHVHWHQSDUWLFXOLHU
SRXUOHVFRQVHLOVG HQWUHWLHQ
‡ 1HWWR\H]IUpTXHPPHQWO LQWpULHXUGX
UpIULJpUDWHXUHQXWLOLVDQWXQSURGXLW
G HQWUHWLHQGRX[VDQVHIIHWR[\GDQWVXUOHV
SDUWLHVPpWDOOLTXHVSXLVULQFHUDYHFGHO HDX
DGGLWLRQQpHGHMXVGHFLWURQGHYLQDLJUH
EODQFRXDYHFWRXWSURGXLWGpVLQIHFWDQW
DGDSWpDXUpIULJpUDWHXU
‡ 6HODYHUOHVPDLQVDYDQWGHWRXFKHUOHV
DOLPHQWVHWSOXVLHXUVIRLVSHQGDQWOD
SUpSDUDWLRQGXUHSDVVLFHOOHFLLPSOLTXHGHV
PDQLSXODWLRQVVXFFHVVLYHVGHSURGXLWV
GLIIpUHQWVHWDSUqVELHQV€UDXPRPHQWGH
SDVVHUjWDEOHFRPPHOHVUqJOHVG K\JLqQH
O LPSRVHQW
‡ 1HSDVUpXWLOLVHUGHVXVWHQVLOHVD\DQWGpMj
VHUYL SDUH[HPSOHFXLOOqUHHQERLVSODQFKH
jGpFRXSHUVDQVOHVDYRLUELHQQHWWR\pVDX
SUpDODEOH ‡ &KDvQHGXIURLGPDLQWLHQVDQVUXSWXUHGH
ODWHPSpUDWXUHUHTXLVHG XQSURGXLWGHSXLV
VDSUpSDUDWLRQHWVRQFRQGLWLRQQHPHQW
MXVTX jVRQXWLOLVDWLRQSDUOHFRQVRPPDWHXU
27
35e&$87,216(1&$6' $%6(1&(28'(
'e0e1$*(0(17
‡ 1 XWLOLVH]OHFRPSDUWLPHQWUpIULJpUDWHXUTXH
SRXUODFRQVHUYDWLRQG DOLPHQWVIUDLVHWOH
FRPSDUWLPHQWFRQJpODWHXUTXHSRXUOD
FRQVHUYDWLRQG DOLPHQWVVXUJHOpVOD
FRQJpODWLRQG DOLPHQWVIUDLVHWODSURGXFWLRQ
GHJODoRQV
‡ $SUqVO LQVWDOODWLRQYpULILH]TXHO DSSDUHLOQ HVW
SDVSRVpVXUOHFkEOHG DOLPHQWDWLRQ
‡ 1 LQWURGXLVH]SDVGHUpFLSLHQWVHQYHUUH
FRQWHQDQWGHVOLTXLGHVGDQVOHFRQJpODWHXU
FDULOVSRXUUDLHQWH[SORVHU
‡ 1HPDQJH]SDVOHVJODoRQVRXOHVJODFHV
LPPpGLDWHPHQWDSUqVOHVDYRLUVRUWLVGX
FRQJpODWHXUFDULOVSRXUUDLHQWSURYRTXHUGHV
EU€OXUHVGXHVDXIURLG
‡ 'pEUDQFKH]WRXMRXUVOHFkEOHRXFRXSH]OH
FRXUDQWDYDQWG LQWHUYHQLUVXUO DSSDUHLOSRXU
VRQHQWUHWLHQRXVRQQHWWR\DJH
‡ eYLWH]G LQVWDOOHUO DSSDUHLOSUqVG XQHVRXUFH
GHFKDOHXU
‡ 1 HQWUHSRVH]SDVHWQ XWLOLVH]SDVG HVVHQFH
GHOLTXLGHVRXGHJD]LQIODPPDEOHVj
SUR[LPLWpGHO DSSDUHLORXGHWRXWDXWUH
DSSDUHLOPpQDJHU/HVpPDQDWLRQVSHXYHQW
SURYRTXHUXQULVTXHG LQFHQGLHRX
G H[SORVLRQ
‡ 3RXUJDUDQWLUXQHYHQWLODWLRQDGpTXDWHODLVVH]
XQHVSDFHGHSDUWHWG DXWUHHWDXGHVVXVGH
O DSSDUHLO
‡ 9HLOOH]jQHMDPDLVFRXYULUOHVERXFKHV
G DpUDWLRQSUpVHQWHVVXUO DSSDUHLORXGDQVOD
VWUXFWXUHG HQFDVWUHPHQW
‡ 7RXVOHVDSSDUHLOVpTXLSpVGHV\VWqPHVGH
SURGXFWLRQGHJODFHHWGHGLVWULEXWHXUVG HDX
GRLYHQWrWUHFRQQHFWpVjXQUpVHDXK\GULTXH
TXLGLVWULEXHH[FOXVLYHPHQWGHO HDXSRWDEOH
ODSUHVVLRQGXUpVHDXK\GULTXHGRLWrWUH
FRPSULVHHQWUHHWEDU HW36, /HVV\VWqPHVGHSURGXFWLRQGHJODFHHWRX
G HDXTXLQHVRQWSDVGLUHFWHPHQWFRQQHFWpVj
XQUpVHDXG DOLPHQWDWLRQK\GULTXHGRLYHQW
rWUHUHPSOLVH[FOXVLYHPHQWDYHFGHO HDX
SRWDEOH
‡ ,QVWDOOH]O DSSDUHLOHWPHWWH]OHGHQLYHDXVXU
XQVROTXLHQVXSSRUWHUDOHSRLGVHWGDQVXQH
SLqFHDGDSWpHjVDWDLOOHHWjVRQXWLOLVDWLRQ
28
‡ ,QVWDOOH]O DSSDUHLOGDQVXQHSLqFHVqFKHHW
FRUUHFWHPHQWYHQWLOpH/·DSSDUHLOHVWUpJOp
SRXUIRQFWLRQQHUGHIDoRQRSWLPDOHjXQH
WHPSpUDWXUHDPELDQWHFRPSULVHGDQVOHV
LQWHUYDOOHVVXLYDQWVVXUEDVHGHODFODVVH
FOLPDWLTXHG DSSDUWHQDQFHLQGLTXpHVXUOD
SODTXHVLJQDOpWLTXHO DSSDUHLOULVTXHQHGH
SDVIRQFWLRQQHUFRUUHFWHPHQWV LOUHVWH
SHQGDQWXQHORQJXHSpULRGHjXQH
WHPSpUDWXUHVXSpULHXUHRXLQIpULHXUHj
O LQWHUYDOOHSUpYX
&ODVVH&OLPDWLTXH
61
1
67
7
7$PE ƒ&
'Hj
'Hj
'Hj
'Hj
7$PE ƒ)
'Hj
'Hj
'Hj
'Hj
‡ 6LYRXVGHYH]GpSODFHUO DSSDUHLOYHLOOH]jQH
SDVDEvPHUOHUHFRXYUHPHQWGHVRO
SDUTXHWSDUH[ ‡ 3RXUDFFpOpUHUOHSURFHVVXVGHGpJLYUDJH
Q XWLOLVH]MDPDLVGHPR\HQVPpFDQLTXHVDXWUHV
TXHFHX[SUpFRQLVpVSDUOHIDEULFDQW
‡ eYLWH]G HQGRPPDJHUOHFLUFXLWGXIOXLGH
UpIULJpUDQW
‡ 1 XWLOLVH]MDPDLVG DSSDUHLOVpOHFWULTXHVj
O LQWpULHXUGHVFRPSDUWLPHQWVGHFRQVHUYDWLRQ
GHVDOLPHQWVFRQJHOpVDXWUHVTXHFHX[
UHFRPPDQGpVSDUOHIDEULFDQW
‡ &HWDSSDUHLOQHGRLWHQDXFXQFDVrWUHXWLOLVp
SDUGHVHQIDQWVHQEDVkJHRXGHVSHUVRQQHV
KDQGLFDSpHVVDQVVXUYHLOODQFH
‡ 3RXUpYLWHUWRXWULVTXHG pWRXIIHPHQWHW
G HPSULVRQQHPHQWLQWHUGLVH]DX[HQIDQWVGH
MRXHURXGHVHFDFKHUjO LQWpULHXUGHO DSSDUHLO
‡ /HFkEOHGRLWrWUHUHPSODFpH[FOXVLYHPHQW
SDUXQWHFKQLFLHQDJUpp
‡ 1 XWLOLVH]SDVG DGDSWDWHXUVGHUDOORQJHVQLGH
SULVHVPXOWLSOHV
‡ ,OGRLWrWUHSRVVLEOHGHGpFRQQHFWHU
O DOLPHQWDWLRQpOHFWULTXHHQHQOHYDQWODSULVH
RXHQDFWLRQQDQWXQLQWHUUXSWHXUELSRODLUHGH
UpVHDXVLWXpHQDPRQWGHODSULVH
‡ &RQWU{OH]TXHOHYROWDJHLQGLTXpVXUOD
SODTXHWWHVLJQDOpWLTXHFRUUHVSRQGjODWHQVLRQ
GHO KDELWDWLRQ
‡ 1 DYDOH]MDPDLVOHOLTXLGH DWR[LTXH FRQWHQX
GDQVOHVDFFXPXODWHXUVGHIURLGV LOVVRQW
SUpVHQWV
,167$//$7,21
3RVLWLRQQHPHQW
‡ 3ODFH]O DSSDUHLOGDQVXQHQGURLWVHFHWELHQDpUp$VVXUH]YRXV
TXHO DSSDUHLOHVWGHQLYHDX6LQpFHVVDLUHUpJOH]OHVSLHGVDYDQW
‡ $VVXUH]YRXVTXHOHUpIULJpUDWHXUHVWORLQGHWRXWHVRXUFHGH
FKDOHXU
‡ ,QVWDOOH]OHUpIULJpUDWHXUHWPHWWH]OHGHQLYHDXVXUXQVROTXL
HQVXSSRUWHUDOHSRLGVHWGDQVXQHSLqFHDGDSWpHjVDWDLOOHHW
jVRQXWLOLVDWLRQ
‡ $SUqVO LQVWDOODWLRQYpULILH]TXHOHUpIULJpUDWHXUQ HVWSDVSRVp
VXUOHFkEOHG DOLPHQWDWLRQ
‡ $VVXUH]YRXVTXHOHVRXYHUWXUHVGHVWLQpHVjODYHQWLODWLRQGX
UpIULJpUDWHXURXGHODVWUXFWXUHG HQFDVWUHPHQWQHVRQWSDV
REVWUXpHV/DLVVH]XQHVSDFHG FPGHSDUWHWG DXWUHGH
O DSSDUHLOHWXQHVSDFHG HQYLURQFPDXGHVVXVGHFHOXLFL
DILQG DVVXUHUXQHYHQWLODWLRQFRUUHFWH
‡ &HUWDLQVPRGqOHVVRQWpTXLSpVGHSDURLVODWpUDOHVVDLOODQWHV
TXLSHUPHWWHQWGHOHVSODFHUGLUHFWHPHQWHQFRQWDFWDYHFOH
PXU6LWHOQ HVWSDVOHFDVPRQWH]OHVHQWUHWRLVHV VLHOOHVVRQW
IRXUQLHV VXUODSDUWLHVXSpULHXUHGXFRQGHQVHXUTXLVHWURXYH
jO DUULqUHGHO DSSDUHLO6LOHVHQWUHWRLVHVQHVRQWSDVIRXUQLHV
FRQVHUYH]XQHGLVWDQFHGHFPHQWUHO DSSDUHLOHWOHPXU
‡ 1HWWR\H]O LQWpULHXU YRLUFKDSLWUH´1HWWR\DJHHWHQWUHWLHQµ
‡ 0RQWH]OHVDFFHVVRLUHVIRXUQLV
‡ (QOHYH]ODFKHYLOOHGHIL[DWLRQGXFRPSUHVVHXU SUpVHQWHVXU
FHUWDLQVPRGqOHV %UDQFKHPHQWDXUpVHDXpOHFWULTXH
‡ /HVEUDQFKHPHQWVpOHFWULTXHVGRLYHQWrWUHFRQIRUPHVDX[
QRUPHVORFDOHVHQYLJXHXU
‡ &RQWU{OH]TXHOHYROWDJHLQGLTXpVXUODSODTXHWWHVLJQDOpWLTXH
FRUUHVSRQGjODWHQVLRQGHO KDELWDWLRQ
‡ 6LODSULVHHWODILFKHQHVRQWSDVGXPrPHW\SHIDLWHVOHV
UHPSODFHUSDUXQWHFKQLFLHQTXDOLILp
‡ / DSSDUHLOHVWV€UV LOHVWEUDQFKpjODSULVHFRUUHFWHGRWpHGH
PLVHjODWHUUH/DPLVHjODWHUUHGHO DSSDUHLOHVWREOLJDWRLUH
DX[WHUPHVGHODORL
‡ /HIDEULFDQWGpFOLQHWRXWHUHVSRQVDELOLWpSRXUWRXVGRPPDJHV
pYHQWXHOVVXELVSDUGHVSHUVRQQHVGHVDQLPDX[RXGHVELHQVSDU
VXLWHGHODQRQREVHUYDWLRQGHVFRQVLJQHVPHQWLRQQpHVFLGHVVXV
&216(59$7,21'(6$/,0(176'$16/(
&203$57,0(175e)5,*e5$7(85
5DQJH]OHVDOLPHQWVFRPPHLQGLTXpVXUODILJXUH
$ $OLPHQWVFXLWV
% 3RLVVRQYLDQGH
& )UXLWVHWOpJXPHV
' %RXWHLOOHV
( %HXUUH
) 3URGXLWVODLWLHUVIURPDJHV
5HPDUTXHV
‡ / HVSDFHHQWUHOHVFOD\HWWHVHWODSDURLLQWpULHXUHDUULqUHGX
UpIULJpUDWHXUSHUPHWjO DLUGHFLUFXOHUOLEUHPHQW
‡ 1HGLVSRVH]SDVOHVDOLPHQWVHQFRQWDFWGLUHFWDYHFODSDURLGX
IRQGGXFRPSDUWLPHQWUpIULJpUDWHXU
‡ 1HSODFH]SDVG DOLPHQWVHQFRUHFKDXGVGDQVOHVFRPSDUWLPHQWV
‡ &RQVHUYH]OHVOLTXLGHVGDQVGHVUpFLSLHQWVIHUPpV
/DFRQVHUYDWLRQGHOpJXPHVjKDXWHWHQHXUHQHDXSHXWSURYRTXHU
ODIRUPDWLRQGHFRQGHQVDWLRQGDQVOHEDFLQIpULHXU&HFLQHSRUWH
SDVSUpMXGLFHDXIRQFWLRQQHPHQWFRUUHFWGHO DSSDUHLO
29
&/$<(77(6833/e0(17$,5( VHORQOHPRGqOH
/HUpIULJpUDWHXUHVWGRWpG XQHFOD\HWWHVXSSOpPHQWDLUHHQJULOOH
PpWDOOLTXHLGpDOHSRXUFRQVHUYHUOHVERXWHLOOHV
‡ 3RXUO XWLOLVHUH[WUD\H]ODGDQVODSRVLWLRQLQGLTXpHVXUOHV
ILJXUHV
‡ (QFDVGHQRQXWLOLVDWLRQVRXOHYH]ODHWSRXVVH]ODHQDUULqUH
‡ 3RXUHQOHYHUODFOD\HWWHIDLWHVFRXOLVVHUOHVEXWpHVODWpUDOHV VL
GLVSRQLEOHV FRPPHLQGLTXpVXUODILJXUHHWWLUH]ODYHUVYRXV
‡ $SUqVDYRLUUHSRVLWLRQQpODFOD\HWWHVXSSOpPHQWDLUHIDLWHV
FRXOLVVHUOHVEXWpHVODWpUDOHVGDQVOHXUSRVLWLRQG RULJLQH
&/$<(77(6&28/,66$17(6(19(55(
VHORQOHPRGqOH
/HUpIULJpUDWHXUHVWGRWpGHFOD\HWWHVFRXOLVVDQWHVHQYHUUHTXL
IDFLOLWHQWO DFFqVDX[DOLPHQWVUDQJpVjO DUULqUHGHVFOD\HWWHVRX
VXUOHVFOD\HWWHVOHVSOXVEDVVHV
‡ /HVFOD\HWWHVVRQWHQYHUUHWUHPSpUpVLVWDQW
‡ /HVERUGVGHODFOD\HWWHVRQWDQWLJRXWWHVLOVHPSrFKHQWGRQF
TXHOHVOLTXLGHVFRXOHQWGDQVG DXWUHVFRPSDUWLPHQWV
‡ 3RXUFHUWDLQVPRGqOHVOHFKDUJHPHQWPD[LPXPGHODFOD\HWWH
HQYHUUHHVWLQGLTXp
0RGLILFDWLRQGHODSRVLWRQGHVFOD\HWWHV
,OHVWSRVVLEOHGHPRGLILHUODSRVLWLRQGHVFOD\HWWHVHQIRQFWLRQ
GHVH[LJHQFHV
‡ 3RXUHQOHYHUODFOD\HWWHH[WUD\H]ODMXVTX jODEXWpH
‡ 0DLQWHQH]OHVEXWpHVDSSX\pHVYHUVOHEDVFRPPHLQGLTXp
VXUOHGpWDLOGHODILJXUHHWH[WUD\H]ODFOD\HWWHMXVTX jFH
TX HOOHVHGpJDJH/HVEXWpHVSHXYHQWrWUHDSSX\pHV
VpSDUpPHQW
‡ 7LUH]OHVJRXMRQVYHUVO H[WpULHXUSRXUHQOHYHUOHVUDLOV
‡ (QOHYH]OHVUDLOVFRPPHLQGLTXpVXUO LPDJHHWSRVLWLRQQH]OHV
VHORQYRWUHFKRL[
‡ 3RXUOHSRVLWLRQQHPHQWGHVUDLOVUHVSHFWH]OHVHQV´ µJUDYp
VXUOHUDLO
‡ (QVXLWHSRVLWLRQQH]ODFOD\HWWHVXUOHVUDLOV
9
30
&200(17'(*,95(5/(&203$57,0(17
&21*(/$7(85 (1)21&7,21'802'Ë/(
6XUOHVDSSDUHLOV´1R)URVWµOHGpJLYUDJHGXFRQJpODWHXU
HVWHQWLqUHPQWDXWRPDWLTXH
(QFHTXLFRQFHUQHOHVDXWUHVDSSDUHLOVGpJLYUH]OH
FRPSDUWLPHQWFRQJpODWHXUXQHRXGHX[IRLVSDUDQRX
ORUVTXHODIRUPDWLRQGHJODFHVXUOHVSDURLVDWWHLQWXQH
pSDLVVHXUG HQYLURQPP,OHVWFRQVHLOOpGHGpJLYUHUTXDQG
OHVUpVHUYHVVRQWSHXDERQGDQWHV
‡ 'pEUDQFKH]O DSSDUHLO OHFRPSDUWLPHQWUpIULJpUDWHXUV pWHLQW
DXVVL ‡ 5HWLUH]OHVDOLPHQWVGXFRQJpODWHXUHQYHORSSH]OHVGDQVGX
SDSLHUHWGpSRVH]OHVGDQVXQHQGURLWIUDLVRXGDQVXQ
UpIULJpUDWHXUSRUWDEOH
‡ 5HWLUH]OHVEDFVjJODoRQV
‡ 5HWLUH]OHVSDQLHUV
‡ 'pJDJH]ODJRXORWWHG pYDFXDWLRQGHO HDXGHGpJLYUDJHGXEDVGX
FRPSDUWLPHQWFRQJpODWHXU
‡ /DLVVH]ODSRUWHGXFRQJpODWHXURXYHUWH3ODFH]XQUpFLSLHQW
VRXVODJRXORWWHG pYDFXDWLRQSRXUUpFXSpUHUO HDXGH
GpJULYUDJH
‡ 1HWWR\H]OHFRQJpODWHXUjO DLGHG XQHpSRQJHLPELEpHG XQH
VROXWLRQG HDXWLqGHHWGHGpWHUJHQWQHXWUH1 XWLOLVH]SDVGH
VXEVWDQFHVDEUDVLYHV
‡ 5LQFH]HWVpFKH]VRLJQHXVHPHQW
‡ 5HEUDQFKH]O DSSDUHLO
‡ 5HSODFH]OHWX\DXG pYDFXDWLRQGDQVVRQVLqJHHWUpLQVWDOOHUOHV
SDQLHUV
5HPDUTXH
‡ 1 XWLOLVH]SDVREMHWVSRLQWXVRXPpWDOOLTXHVHWWUDQFKDQWVSRXU
UDFOHUODJODFHQHUpFKDXIIH]SDVDUWLILFLHOOHPHQWOH
FRPSDUWLPHQWUpIULJpUDWHXU/HVGRPPDJHVUpVXOWDQWGH
O XWLOLVDWLRQGHWHOVREMHWVQHVRQWSDVFRXYHUWVSDUODJDUDQWLH
‡ / DXJPHQWDWLRQGHODWHPSpUDWXUHGHVDOLPHQWVFRQJHOpVDX
FRXUVGXGpJLYUDJHULVTXHGHUpGXLUHOHXUSpULRGHGH
FRQVHUYDWLRQ
31
&200(17&21*(/(5/(6$/,0(176)5$,6
/HFRPSDUWLPHQWFRQJpODWHXUSHUPHWGH
FRQJHOHUOHV
DOLPHQWV
/DTXDQWLWpG DOLPHQWVIUDLVTX LOHVWSRVVLEOHGHFRQJHOHUHQ
KHXUHVjXQHWHPSpUDWXUHDPELDQWHGHƒ&HVWLQGLTXpHVXUOD
SODTXHVLJQDOpWLTXH
&RPPHQWSURFpGHU
‡ (QYHORSSHUKHUPpWLTXHPHQWO DOLPHQWDYHFGHVIHXLOOHVGH
SDSLHUDOXPLQLXPXQHSHOOLFXOHWUDQVSDUHQWHGHVHPEDOODJHV
SODVWLTXHVLPSHUPpDEOHVGHVUpFLSLHQWVHQSRO\pWK\OqQHj
FRXYHUFOHGHVUpFLSLHQWVDGDSWpVjODFRQJpODWLRQGHVDOLPHQWV
‡ 3ODFH]OHVDOLPHQWVjFRQJHOHUGDQVOHFRPSDUWLPHQWVXSpULHXU
HQODLVVDQWVXIILVDPPHQWGHSODFHDXWRXUGHVSDTXHWVSRXU
SHUPHWWUHjO DLUGHFLUFXOHUOLEUHPHQW3RXUDFFpOpUHUOD
FRQJpODWLRQGHVDOLPHQWVHWDXJPHQWHUODFDSDFLWpGX
FRPSDUWLPHQWUHWLUH]OHSDQLHUVXSpULHXUHWOHFDVLHUGHV
SURGXLWVHXWHFWLTXHV V LOHVWGLVSRQLEOH 3ODFH]OHVDOLPHQWVGpMj
FRQJHOpVGDQVOHVDXWUHVFDVLHUVHWOHVDOLPHQWVjFRQJHOHU
GLUHFWHPHQWVXUODJULOOHUpIULJpUDQWH
5HPDUTXH
‡ /HFRPSDUWLPHQWFRQJpODWHXUPDLQWLHQWODWHPSpUDWXUH
DSSURSULpHSRXUODFRQVHUYDWLRQGHVDOLPHQWVPrPHHQFDVGH
FRXSXUHGHFRXUDQWSHQGDQWXQHSpULRGHGHKHXUHVHQYLURQ
‡ 'XUDQWODFRXSXUHGHFRXUDQWQ RXYUH]SDVODSRUWHGX
FRPSDUWLPHQWFRQJpODWHXU'HFHWWHIDoRQODWHPSpUDWXUH
DSSURSULpHGHFRQVHUYDWLRQGHVDOLPHQWVVHUDPDLQWHQXHOHSOXV
ORQJWHPSVSRVVLEOH
‡ 3RXUOHVPRGqOHVGRWpVG DFFXPXODWHXUVGHIURLGFHWHPSVGH
FRQVHUYDWLRQHQFDVGHFRXSXUHGHFRXUDQWSHXWDWWHLQGUH
KHXUHV
7HPSVGHFRQVHUYDWLRQSRXUOHVDOLPHQWVIUDLV
FRQJHOpV
‡ 3RXUOHVSpULRGHVGHFRQVHUYDWLRQGHVDOLPHQWVIUDLVFRQJHOpV
UHVSHFWH]OHVLQGLFDWLRQVGXWDEOHDXFLFRQWUH
$XPRPHQWGHO DFKDWG DOLPHQWVVXUJHOpVYpULILH]TXH
‡ O HPEDOODJHRXOHSDTXHWVRQWLQWDFWVFDUO DOLPHQWSHXWVH
GpWpULRUHU6LXQSDTXHWHVWJRQIOpRXV LOSUpVHQWHGHVWDFKHV
G KXPLGLWpLOQ DSDVpWpFRQVHUYpGDQVOHVFRQGLWLRQVRSWLPDOHV
HWSHXWDYRLUVXELXQGpEXWGHGpFRQJpODWLRQ
‡ $FKHWH]OHVSURGXLWVVXUJHOpVHQGHUQLHUOLHXHWXWLOLVH]GHVVDFV
LVRWKHUPHVSRXUOHXUWUDQVSRUW
‡ 'qVO DUULYpHjODPDLVRQSODFH]LPPpGLDWHPHQWOHVDOLPHQWV
VXUJHOpVGDQVOHFRQJpODWHXU
‡ 6LO DOLPHQWHVWGpFRQJHOpPrPHSDUWLHOOHPHQWQHOHUHFRQJHOH]
SDVFRQVRPPH]OHGDQVXQGpODLGHKHXUHV
‡ eYLWH]RXUpGXLVH]DXPD[LPXPOHVYDULDWLRQVGHWHPSpUDWXUH
‡ 5HVSHFWH]ODGDWHGHSpUHPSWLRQLQGLTXpHVXUO HPEDOODJH
‡ 6XLYH]WRXMRXUVOHVLQVWUXFWLRQVILJXUDQWVXUO HPEDOODJHSRXUOD
FRQVHUYDWLRQGHVDOLPHQWVFRQJHOpV
3URGXFWLRQGHJODoRQV
‡ 5HPSOLVVH]OHEDFjJODoRQVDX[G HDXHWSRVH]OHVXUOHVUDLOV
SUpVHQWVDXGHVVXVGXFDVLHUVXSpULHXUFRPPHLQGLTXpVXUOD
ILJXUH
‡ 6LOHEDFHVWFROOpDXIRQGGXFRPSDUWLPHQWQ XWLOLVH]SDV
G REMHWVSRLQWXVRXWUDQFKDQWVSRXUOHGpFROOHU
32
7$%/($8'(&216(59$7,21'(6$/,0(176
/HVWHPSVGHFRQVHUYDWLRQYDULHQWHQIRQFWLRQGHODTXDOLWpGHO DOLPHQWGXW\SHG HPEDOODJHRXGHVDFKHW
KHUPpWLTXHjO KXPLGLWpHWjODYDSHXU HWGHODWHPSpUDWXUHGHFRQVHUYDWLRQ TXLGRLWrWUHGHƒ& $/,0(176(77(036'(
&216(59$7,21
352'8,76/$,7,(56
)UXLWV
-XVGHIUXLWVFRQFHQWUpV
)UXLWV HQJpQpUDO
$JUXPHVHWMXVGHIUXLWV
IUDLV
/pJXPHV
6XUJHOpV
&RQJHOpVPDLVRQ
9LDQGH
6DXFLVVHV
%HXUUH
GHjPRLV
0DUJDULQH
PRLV
+DPEXUJHUV
%±XIYHDXDJQHDX
5{WLV
%±XI
$JQHDXHWYHDX
3RUF
6DXFLVVHVIUDvFKHV
6WHDNVHWWUDQFKHV
%±XI
$JQHDXYHDXSRUF
3RLVVRQ
0RUXHIOpWDQVROH
6DXPRQ
0DTXHUHDXSHUFKH
3RLVVRQSDQp DFKHWpGDQV
OHFRPPHUFH
3DORXUGHVKXvWUHV
3RLVVRQFXLWFUDEH
&UHYHWWHVFUXHV
9RODLOOHV
3RXOHWRXGLQGH HQWLHURXHQ
PRUFHDX[
&DQDUGHWRLH
$EDWVGHYRODLOOH
9RODLOOHFXLWHHQVDXFH
%ODQFV VDQVVDXFH
5DJR€WV
9LDQGHYRODLOOHHWSRLVVRQ
PRLV
GHjPRLV
GHjPRLV
PRLV
GHjPRLV
PRLQVGH
VHPDLQHV
PRLV
GHjPRLV
GHjPRLV
GHjPRLV
GHjPRLV
GHjPRLV
GHjPRLV
GHjPRLV
PRLV
GHjPRLV
GHjPRLV
PRLV
GHjPRLV
GHjPRLV
PRLV
)URPDJHV
&DPHPEHUWPR]]DUHOOD
IURPDJHVjWDUWLQHU
PRLV
)URPDJHVFUpPHX[
QHSDV
FRQJHOHU
%ULH(PPHQWDO*UX\qUHHWF
ODFRQJpODWLRQSHXWDOWpUHUOD
FRQVLVWDQFHGXIURPDJH
GHjPRLV
*ODFHVMXVGHIUXLWODLW
PRLV
2HXIV
DMRXWHUGXVXFUHRXGXVHODX[
MDXQHVHWDX[±XIVHQWLHUV
EDWWXV
(QWLHUV EDWWXV EODQFVMDXQHV
PRLV
3Ç7,66(5,((73$,1
3DLQDXOHYDLQHWSHWLWVSDLQV
PRLV
3DLQQRQFXLW
PRLV
&URLVVDQWV
PRLV
*kWHDX[VDQVJODoDJH
GHjPRLV
*kWHDX[DYHFJODoDJHHW
ELVFXLWV
GHjPRLV
7DUWHVDX[IUXLWV
PRLV
3kWHjELVFXLW
PRLV
3kWHjWDUWH
GHjPRLV
PRLV
PRLV
GHjPRLV
PRLV
PRLV
GHjPRLV
33
1(772<$*((7(175(7,(1
$YDQWWRXWHRSpUDWLRQGHQHWWR\DJHGpEUDQFKH]
O DSSDUHLO
‡ 1HWWR\H]O LQWpULHXUGXFRPSDUWLPHQWFRQJpODWHXUDX
PRPHQWGXGpJLYUDJH
‡ 1HWWR\H]SpULRGLTXHPHQWOHFRPSDUWLPHQWUpIULJpUDWHXU
DYHFXQHpSRQJHLPELEpHG XQHVROXWLRQG HDXWLqGHHWRXGH
GpWHUJHQWQHXWUH5LQFH]HWHVVX\H]DYHFXQFKLIIRQGRX[
1 XWLOLVH]SDVGHVXEVWDQFHVDEUDVLYHV
‡ 1HWWR\H]O H[WpULHXUDYHFXQFKLIIRQGRX[LPELEpG HDX
1 XWLOLVHUQLSURGXLWVDEUDVLIVQLpSRQJHVPpWDOOLTXHVQL
SURGXLWVGpWDFKDQWV H[GLVVROYDQWWULFKORUpWK\OqQH QL
YLQDLJUH
‡ /HGpJLYUDJHGXFRPSDUWLPHQWUpIULJpUDWHXUHVWHQWLqUHPHQW
DXWRPDWLTXH&HUWDLQVPRGqOHVSUpVHQWHQWXQRULILFH
G pYDFXDWLRQ1HWWR\H]UpJXOLqUHPHQWO RULILFHG pYDFXDWLRQGH
O HDXGHGpJLYUDJHHQXWLOLVDQWO RXWLOIRXUQLDYHFO DSSDUHLO
&HWWHSUpFDXWLRQJDUDQWLWO pFRXOHPHQWFRQVWDQWHWFRUUHFWGH
O HDXGHGpJLYUDJH
‡ 1HWWR\H]UpJXOLqUHPHQWOHFRQGHQVHXU UDGLDWHXU TXL
VHWURXYHjO DUULqUHGHO DSSDUHLODLQVLTXHODSOLQWKH
DYHFXQDVSLUDWHXURXXQHEURVVH
$EVHQFHSURORQJpH
9LGHUOHVFRPSDUWLPHQWVUpIULJpUDWHXUHWFRQJpODWHXU
'pEUDQFKH]O DSSDUHLO
'pJLYUH]OHFRQJpODWHXUQHWWR\H]HWVpFKH]OHVGHX[
FRPSDUWLPHQWV
/DLVVH]ODSRUWHRXYHUWHDILQG pYLWHUODIRUPDWLRQGH
PDXYDLVHVRGHXUV
)LOWUHDQWLEDFWpULHQ VHORQOHPRGqOH JDUDQWLWOHSOXVKDXW
QLYHDXG K\JLqQHGDQVOHUpIULJpUDWHXUJUkFHjODSXULILFDWLRQ
FRQVWDQWHGHVEDFWpULHVSUpVHQWHVGDQVO DLUTXLFLUFXOH
5HPSODFH]OHILOWUHDSUqVHQYLURQXQDQ
(QOHYH]OHILOWUHHWVRQVXSSRUW
5HPSODFH]OHILOWUHHWUHPRQWH]VRQVXSSRUW
5HPDUTXH
&HW\SHGHILOWUHHVWGLVSRQLEOHDXSUqVGHVFHQWUHVGX6HUYLFH
DSUqVYHQWH
&HUWDLQVEUXLWVGRLYHQWrWUHFRQVLGpUpVFRPPHQRUPDX[ORUVTXHOHUpIULJpUDWHXUHVWHQPDUFKH
34
',$*1267,&5$3,'(
'pIDXW
&DXVHSUREDEOH
4XHIDLUH
&RQWU{OH]O LQVWDOODWLRQpOHFWULTXH
&RQWU{OH]TXHODILFKHHWELHQLQVpUpHGDQVOD
SULVH
(QFDVG DEVHQFHG DOLPHQWDWLRQ&RQWDFWH]XQ
pOHFWULFLHQ
$EVHQFHG DOLPHQWDWLRQ
/ DSSDUHLOQHIRQFWLRQQHSDV
)XVLEOHJULOOp GLVSRVLWLIGHVpFXULWp 5HPSODFH]OHIXVLEOH GLVSRVLWLIGHVpFXULWp %RXWRQGXWKHUPRVWDWSRVLWLRQQp 3URJUDPPH]ODWHPSpUDWXUHVXUODSRVLWLRQ
VXU´2IIµRXVXU´µ
LQGLTXpHVXUODILFKHGXIDEULFDQW
7HPSpUDWXUHWURSpOHYpHj
O LQWpULHXUGHVFRPSDUWLPHQWV
/HVSRUWHVQHVRQWSDV
&RQWU{OH]TXHOHVSRUWHVVHIHUPHQW
FRUUHFWHPHQWIHUPpHVRXOHMRLQW FRUUHFWHPHQW
G DGKqUHSDVSDUIDLWHPHQW
&RQWU{OH]TXHOHVMRLQWVVRQWHQERQpWDW
3URJUDPPDWLRQLQFRUUHFWHGX
ERXWRQGXWKHUPRVWDW
3URJUDPPH]OHERXWRQGXWKHUPRVWDWVXUOD
SRVLWLRQLQGLTXpHVXUODILFKHGXIDEULFDQW
$SSDUHLOPDOLQVWDOOp
&RQWU{OH]TXHO DSSDUHLOQ HVWSDVLQVWDOOpj
SUR[LPLWpG XQHVRXUFHGHFKDOHXU
'pJDJH]ODJRXORWWHG pYDFXDWLRQ/DJRXORWWH
/DJRXORWWHG pYDFXDWLRQGHO HDXGH
'HO HDXVHIRUPHDXIRQGGX
G pYDFXDWLRQVHWURXYHVXUOHFRPSUHVVHXURX
FRPSDUWLPHQWUpIULJpUDWHXURXGX GpJLYUDJHHVWERXFKpH
DXFHQWUHGHO pFRXOHPHQWGXUpIULJpUDWHXU FRPSDUWLPHQWFRQJpODWHXU HQ
IRQFWLRQGXPRGqOH /HVDOLPHQWVQHGRLYHQWSDVrWUHHQFRQWDFW
&KDUJHPHQWLQFRUUHFWGHVDOLPHQWV
DYHFOHVSDURLVGXUpIULJpUDWHXU
/ pFODLUDJHLQWpULHXUQH
IRQFWLRQQHSDV
$EVHQFHG DOLPHQWDWLRQ
9RLUOHSRLQW
/ DPSRXOHHVWHOOHJULOOpH
'pEUDQFKH]O DSSDUHLOGXVHFWHXU5HWLUH]OH
FDSRWGHO DPSRXOH&RQWU{OH]O DPSRXOHHW
UHPSODFH]ODVLQpFHVVDLUHSDUXQHQHXYH
1HGpSDVVH]SDVOHV:GHSXLVVDQFH
'HVDPSRXOHVVSpFLDOHVVRQWXWLOLVpHVVXU
FHUWDLQVPRGqOHV/HVLQVWUXFWLRQVSRXU
UHPSODFHUO DPSRXOHILJXUHQWGDQVOHWDEOHDX
&RQWU{OHUODPLVHjQLYHDXGHO DSSDUHLO
UHSqUHVGHUpJODJHIURQWDX[ /·DSSDUHLOIDLWWURSGHEUXLW
/ DSSDUHLOHVWPDOSRVLWLRQQp
%UXLW
%UXLWVGpULYDQWG H[SDQVLRQVGDQVOH
3KpQRPqQHQRUPDO
FLUFXLWUpIULJpUDQW
/HERUGDYDQWGXUpIULJpUDWHXU
HVWFKDXG
&RQWU{OH]TXHO DSSDUHLOQ HVWSDVHQFRQWDFW
DYHFG DXWUHVPHXEOHVRXREMHWV
3KpQRPqUHQRUPDO²SUpYLHQWODIRUPDWLRQ
G HDXGHFRQGHQVDWLRQ
6(59,&($35Ë69(17(
$YDQWGHFRQWDFWHUOH6HUYLFH$SUqVYHQWH
9pULILH]V LOQ HVWSDVSRVVLEOHG pOLPLQHUOHV
SDQQHVVDQVDLGH YRLU´'LDJQRVWLF5DSLGHµ 5HPHWWH]O DSSDUHLOHQPDUFKHSRXUYRXVDVVXUHU
TXHO LQFRQYpQLHQWDpWppOLPLQp6LOHSUREOqPH
SHUVLVWHGpEUDQFKH]jQRXYHDXO DSSDUHLOHW
UpSpWH]O RSpUDWLRQXQHKHXUHSOXVWDUG
6LOHUpVXOWDWHVWHQFRUHQpJDWLIFRQWDFWH]OH
6HUYLFH$SUqVYHQWH
&RPPXQLTXH]
‡ OHW\SHGHSDQQH
‡ OHPRGqOH
‡ OHQXPpURGH6HUYLFH QXPpURTXLVHWURXYH
DSUqVOHPRW6(59,&(VXUODSODTXHVLJQDOpWLTXH
SODFpHjO LQWpULHXUGHO DSSDUHLO ‡ YRWUHDGUHVVHFRPSOqWH
‡ YRWUHQXPpURGHWpOpSKRQHDYHFO LQGLFDWLI
5HPDUTXH
,OHVWSRVVLEOHGHPRGLILHUOHVHQVG RXYHUWXUH
GHODSRUWH6LFHWWHRSpUDWLRQHVWHIIHFWXpH
SDUOH6HUYLFH$SUqV9HQWHHOOHQ HVWSDV
FRQVLGpUpHFRPPHXQHLQWHUYHQWLRQVRXV
JDUDQWLH
35
">