MSI MS-16P6 WE63 8SI Manuel du propriétaire

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MSI MS-16P6 WE63 8SI Manuel du propriétaire | Fixfr
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User questions

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Robert Y.

What procedure should be followed if a laptop's power LED turns on but the screen remains black and there is no signal via HDMI?

It is possible that the system firmware (EC) requires a reset. To perform this, turn off the computer, remove the AC power cable, insert the tip of a paperclip into the battery reset hole (located under the computer) for 10 seconds, reconnect the AC power cable, and then turn on the computer.

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Robert Y.

Is it possible to remove the battery module to reset a laptop that has a non-removable battery?

No, the document specifies that this computer is equipped with a non-removable battery and outlines a specific reset procedure using a "battery reset hole" located under the device. The manual does not mention physical removal of the battery module as an authorized troubleshooting method, and such intervention carries risks of product damage and may affect the warranty.

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Robert Y.

How to troubleshoot a computer where the power LED is on, but the screen is off and no signal is output via HDMI?

To resolve this, perform an EC (System firmware) reset: Turn off the computer, remove the AC power cable, insert a paperclip into the battery reset hole (located under the computer) for 10 seconds, reconnect the AC power cable, and then turn on the computer.

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Robert Y.

Is physically removing the battery module an alternative to using the battery reset hole for troubleshooting?

No, this computer is equipped with a non-removable battery. The manual specifies a dedicated reset procedure via a "battery reset hole" and does not mention physical battery removal as an authorized troubleshooting method. Any intervention not described in the manual carries risks of damaging the product.

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Robert Y.

What should be done if the computer turns on (LED active) but the screen remains black and no signal is detected on an external screen?

Si l'ordinateur s'allume mais que l'écran reste noir et qu'aucun signal n'est détecté sur un écran externe, il est possible que le microprogramme du système (EC) nécessite une réinitialisation. Veuillez suivre cette procédure : 1. Éteignez l'ordinateur. 2. Retirez le câble d’alimentation CA. 3. Insérez la pointe d’un trombone dans le trou de réinitialisation pour la batterie (situé sous l'ordinateur) pendant 10 secondes. 4. Reconnectez le câble d’alimentation CA. 5. Allumez l'ordinateur.

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